I have called on at least five separate occasions and updated my payment method and they are still…read morecharging the old one. I can't get ahold of customer service during their open hours now. I am about to cancel my service all together and find a new company to go through.

Horrible company to work with, their products don't work as intended, and it's about impossible to…read moreget out of the contract. The worst part, they don't even care. I'm not sure how they still exist as a company. Everywhere you go they have less than a 2 star rating, and for good reason. This company needs to go bankrupt. I've been having non stop issues with their crappy fire alarms, cameras that don't detect properly, and a doorbell that doesn't ring ..total and complete waste of money, and they refused to send someone out to address the situation, despite me telling them multiple times this cannot be fixed over the phone. Oh, and they forced me to purchase the more expensive console despite them knowing it wouldn't ring when the doorbell is pressed, without them disclosing that issue. Complete and utter incompetence, joke of a company. Furthermore, they also have a nasty reputation of treating their third party companies who actually install their crappy products with zero care or appreciation. Just read their reviews..nightmare situations of their third party installers nearly dying because of the way their systems are set up, and they refuse to cover any medical bills or provide insurance, and will not pay for home damage/repair bills because of faults within their systems - just a downright evil company to work with. They deserve bankruptcy..

Went to Locktec to have a new car key made. They had a shell in stock and were able to get a new…read morekey made quickly. They were able to transfer the electronics in the old key fob to the new key so I didn't have to wait and pay for a download. I was in and out in about half an hour. Randy did an excellent job at a reasonable price.

Josh Spradlin did an amazing job changing locks for me! He changed locks quickly and skillfully…read more Highly recommend!

Vivint is HORRIBLE! Do not use them…read more They will not respond to maintenance issues and will insist that your equipment is outdated and you have to upgrade. When you try to cancel, they will offer you 1,000 options and after 1 1/2 hours, will finally accept your cancellation. But wait, they will continue to charge you insisting that you never requested a cancellation, even with email proof.

These people are scam artists!! My elderly mother was moved to assisted living. When I listed her…read morehome for sale I called to cancel their service. They continued to auto bill her and take money. I have called them five times (10 months later) they stopped auto billing but continue to paper bill and charge her. This is an elderly woman with dementia. I will be filing a complaint with the Alabama Attorney General Office as they are exploiting the elderly. Do not use this company!!