Very kind staff, Everyone speaks Spanish for the most part, which is awesome. Everyone was very…read morekind and helpful in the process of getting my inspection completed. I appreciate the kind Receptionist.

I took my pickup there to have the catalytic converters checked and replaced if necessary. I gave…read morethem a diagnostic code report that I had just received from O'reilys next door to their shop. they put the truck on the rack and inspected the exhaust system including the catalytic converters. They told me that they would replace them for $300 so I told them to go ahead. once they finished the installation, they rang up $600. I argued that they had told me $300. They said that there were 2 of them, which I pointed out that they knew that when they inspected the truck and quoted $300. I had no choice but to pay if I wanted my truck, since the work was already done. Very shady. I will never go back there again. If you go there, be sure and get a written quote before having any work done.

You guys do alignments /have an alignment rack but can't do Alignments on a 2wheel drive express…read morevan because it 2wheel d Smh . Stupidity .

Super fast but get ready for 140 an hour for labor. Oh and there are some "fees" that get thrown…read morein.

THE BEST EXPERIENCE ever! Matt and his team are extremely professional and nonetheless. My entire…read morefamily only go to Legacy for small or major fix. Very reliable and knowledgeable. I'm 1hr from their location but will be happy to make the drive anytime I need my car service. You can tell when a mechanic holds value and integrity in their work. Thanks, Legacy team!

Matt and his team did a great job. Got my daughter's car in quickly and was able to get it back to…read morenew within a few days. Looks like nothing ever happened. Wonderful service!! Very pleased the work.

This is my new go to place! They were very nice, professional, and efficient. They got my car fixed…read morewithout any run around or hassle and my A/C is blowing perfectly now. I will be sending friends and family here!

Customer Service and vehicle repair were outstanding after an accident put my car in their garage…read more Beyond the excellent care they gave my vehicle (so well done that people who share my apt house garage, took time to compliment how great it looked... beyond that was the care given to me as I battled the insurance company on their behalf. The entire time State Farm was stringing out their approvals and payments, they kept focused on MY timing needs. Their customer is TRULY their first concern. Now that is not a constant these days but it sure feels good! Hopefully I don't have to go back and have any more body work done, but I will recommend them to anyone who asks and some who may not ask

So I took my Tesla in for some body work at another shop that gave me a hard time when I first went…read moreto USA auto they made me feel like family communication was on point they made process less stressful they did all the communicating with my insurance company and even gave me a vehicle to drive while they work on my car Ali welcome me in with open arms and ms Deana was like a mother real helpful and actually stop me from paying extra out of pocket expenses I'm definitely bringing my Camaro next oh and the process took only 2 weeks definitely a satisfied customers

I have to say that USA auto did a great job on both my vehicles, from my Cadillac to my Cargo vans…read morethey have done a phenomenal job. Rodger and his crew made sure they took care of all my mechanical needs and also gave me a great price way better than the other 2 estimates I received. They also have many mechanics on standby to not delay any repairs. This will be my mechanic shop from now on!

I went through the website and set up an appointment online. Almost immediately the owner…read morepersonally emailed me to confirm my issue and let me know what I should do before I came in. I went in to get my check engine light diagnosed and Victor was very honest with me about what was going on with my jeep. I came in 3 days later and had the repairs done. I was very satisfied with how well Victor communicated with me regarding the progress of my car. I am very happy with the service I received and I will continue to come here for anything car related I need in the future. I highly recommend.

I would strongly recommend getting a second opinion before authorizing any major repair at Grant…read moreFirestone. My experience started when I paid Grant Firestone to replace the rear/crankshaft main oil seal on my 2017 Jeep Wrangler. I was charged more than $1,200 for the seal replacement and associated labor. The repair involves significant labor, including removal and reinstallation of the transmission. Later, I brought the Jeep back because I was having an overheating problem. Grant Firestone was unable to determine the cause. The owner then looked at the vehicle briefly and told me I had a cracked head gasket. I was quickly given a quote of more than $4,000 for the repair. At that point I became suspicious and decided not to authorize the work. I took the Jeep to another reputable mechanic for a second opinion. The head gasket was not cracked. The actual overheating problem was the radiator, which needed to be replaced. While performing that work, my new mechanic also discovered an oil leak. Further inspection determined that the leak was coming from the rear main seal - the same seal I had previously paid Grant Firestone more than $1,200 to replace. This is where my experience became especially concerning. After the transmission was removed and the area could be inspected, my mechanic determined that the rear main seal appeared to still be the factory-installed seal. He also found what he identified as the factory silicone/sealant still present. In other words, according to the independent mechanic's inspection, the seal I had paid Grant Firestone to replace did not appear to have been replaced. I have photographs documenting what was found when the transmission was removed, which I am including with this review. I contacted Grant Firestone about the continuing seal problem and was offered warranty work. But after another mechanic subsequently found what appeared to be the original factory seal and sealant still on the vehicle, I was not comfortable allowing Grant Firestone to work on my Jeep again. I requested a refund instead. I understand that automotive diagnoses can sometimes be wrong and that replacement parts can fail. If this had simply been a replacement seal that failed, I would view this situation very differently. My concern is that an independent mechanic found evidence indicating that the seal I paid to have replaced had never actually been replaced. Between the incorrect $4,000+ head-gasket diagnosis and what was discovered with the rear main seal, I lost confidence in this shop. I'm sharing the photos so people can see the condition that was documented and make their own judgment. Based on my experience, I will not return to Grant Firestone and would strongly encourage anyone facing an expensive diagnosis or repair here to get an independent second opinion before authorizing the work.

they are very honest always satisfied with their work that they do on my car highly recommendread more

Quality repair facility, staff and mechanics are very trustworthy! Prices are very reasonable, my…read moreentire family has been going here for 20 years.

My car was towed in not knowing the real problem. The shop did their evaluation to uncover the…read moreissue. The level of service was professional and respectful. I left the shop feeling like I was more than just a pay check.

Worst Company i've ever worked with. I'm a big advocate of having a reliable shop to trust with…read moreyour car , and i even wanted this to be the shop for me being that my shop that i've been going to for 5 years recommended them and they were close to my job. i gave the shop my car to check out the transmission due to jerking that i was experiencing in the trans, the shop told me that they did not see anything wrong with the trans. From there they tried to sell me another service. I was not against the other service that they offered, but i wanted to hear more in detail about it. The bad experience stated here. I asked to speak to the tech about it, and they refused to let me speak to the tech and give me more detail on what i was paying for. and it left a bad taste and my mouth but i took it for a grain of salt and assumed i was over reacting. later in the day after receiving my car back my girl noticed that our seat would no longer adjust and the button for the seat was pushed in. I then called the shop to find solution. they then tried to charge me another 100 diagnostic to check the situation rather then just looking at the seat that was damaged after. I took it to the shop to talk to the owner and he yelled in my face as i remained professional and calm as i had my work gear on and could not make my employer look bad,and i have it all recorded. At parts i asked him why is he yelling when i remained calm. He then digressed and then went back to yelling. Probably the most frustrating experiencing i ever had. It was like talking to a controlling parent. I won't bash the shop because i'm sure they do good work. but working with a company that has integrity is important and this is just not that shop. i also noticed that another customer had a similar experience.