I had an excellent experience with Austin Discount Solar. I worked directly with Kevin, the owner,…read moreand truly appreciated the personalized service he provided throughout the entire process. The crew completed the permitting process within about a week and completed the job in one day. Installing solar is a significant investment, and for most homeowners, it comes with a lot of unknowns and a lack of technical expertise. Kevin turned what initially felt like a scary and overwhelming decision into something straightforward and easy to understand. He took the time to explain options clearly, answered all my questions, and made sure I felt comfortable every step of the way. What stood out most was that I never felt pressured. There was no hard sell--just honest guidance and a genuine effort to earn my business. That level of trust and personal attention made all the difference, and it's why I would confidently recommend Austin Discount Solar to anyone considering solar.

Be careful - try to make fast sale with no follow throughread more

Austin Green Team did a complete overhaul of our house. Through every step they were thorough,…read moreprofessional, and fair. They had good communication with us, and showed up promptly every morning to do their work with all the tools necessary for that days task(s). They got the job done quickly in a very reasonable 3 days. They went above and beyond to make sure the job was done correctly down to the smallest detail. They even helped me with a couple of small tasks outside the scope of their job just to be nice. Everything passed with flying colors during the city's inspection, with no issues at all. Austin Green Team also made sure we got all of the energy rebates possible and filed everything necessary promptly. I would highly recommend Austin Green Team to anyone looking for any sort of heating or cooling work! ^_^ (Disclaimer: I do NOT work for Austin Green Team or any of their affiliates, just a happy customer)

Is this company still open? I have called all numbers on their website and the numbers are not in…read moreworking order? My husband sent an email last week and we have not heard anything back.

I hired Mr. David Julius to do a panel upgrade to my home which entailed a new weather head, meter…read morecan, 200a main panel, ground rods and water bond. The cost he quoted was very reasonable. He was super professional and great to deal with from beginning to end. His work is totally flawless. I was very impressed.This person is very skilled and I could not recommend him enough. At this point, I would only use Julius Electric for any of my electrical needs.

I found SPS from a neighbor after looking for roofing recommendations. I reached out to about three…read moreof the recommendations, one didn't return my call, another was scheduled to come and inspect my roof, but never did, and then Jack with SPS. The bar was low, but did Jack go well above and beyond. Despite the busy roofing season during my reach out, SPS was able to come inspect my roof within a few days, give me quote, and come back out when the claims inspector came to assess the damage. Jack was the go-to person for helping me throughout the process from helping with claims filing to answering all my questions and concerns with my roof. Although we faced weeks of delays due to rain, my insurance, and my travels out of town, Jack was in consistent, and readily, contact with me get the worked done to keep my roof in good condition and my home safe for the hurricane season. I definitely recommend SPS for any roofing needs you may need now or in the future!

As a realtor I have a lot of contacts in the real estate realm. I received several quotes from…read moredifferent roofers, but SPS Roofing (part of SPS general contracting) was great. The rep Jack was the first one to actually break down what my insurance company was offering to pay and once they started on the job I needed all new decking which he negotiated and talked with my insurance adjuster (as I was out of town when all this happened). I received updates, photos and great communication. Would hire again and will recommend to my other clients who need a new roof as well!

Colt and the team are truly spectacular, they did a full roof replacement at one of our rentals and…read moreafter 2 years of ice storms we ended up having a nail caulking come loose and having a little leak in a closet. They responded immediately and were out there same day to get everything fixed up and did a complimentary tune up on spot to make sure everything was good to go! We've worked with other roofers and haven't near had the same response, so Big thanks to the team at Cool Roofs for honoring a warranty and going above and beyond when most others wouldn't

Cool Roofs is seriously the industry leader as far as I'm concerned. I've been dealing with an…read moreissue with my roof that's going to require some warranty work on a fairly new install (not Cool Roofs). I was referred to Cool Roofs and since the initial phone call with Kevin, and then the inspection by Colt, I can safely say that anyone I know who needs a roofer is 100% getting this contact card from me. You can tell they're totally in your court, they're insanely efficient at getting you solutions and they genuinely care about doing a great job. It's rare to get a company these days that isn't full of crap, but Cool Roofs is certainly one of the good guys! Looking forward to having them in my address book for a long time!

We had an intermittent and very frustrating HVAC problem, so we asked around to see who's got great…read moreservice. (I hate looking for the cheapest person because usually you get what you pay for, so I ask about service first.) Lots of my friends told me they'd used Coburn Air Services, so we decided to give them a try. We were pleasantly surprised. Ernie came out and first worked on diagnosing the problem correctly. This was huge because we'd had two or three guys from other companies out in the past and none of them could figure out what was causing our problem. Once he'd figured it out, Ernie presented us with a couple of solutions. We agreed on one and he had the air back up and running that night. I'd highly recommend Coburn - they really know their stuff!

You can't go wrong with Coburn for 3 very important reasons. 1) They are experts and know what…read morethey are doing so there is NO messing around. Mike Link helped us install 2 mini splits and we were amazed at how efficient he was at getting the job done - right from the very beginning. 2) Customer service is above and beyond. He left his number for 24 hr service and when we had a little glitch due to our own fault, he was right out to fix it. 3) Their rates are reasonable and fair - as opposed to all the other companies I called for quotes they were upfront with a cost estimate and were almost $200 under what we expected. That's saying so much more than previous experiences with HVAC companies. We can't make a higher recommendation.

Matt - the owner - helped me to replace the broken light bulb in my kitchen when it was pitch dark!…read moreMany thanks for that! I know him as a very friendly and trustworthy person, who makes almost impossible things look like it was easy. My sincere recommendations for him and his business!

I needed some simple electrical work done (mostly replacing fixtures, outlets..) and had these guys…read moreout to give me an estimate. They were the first ones to respond, do the estimate, and then email it to me, which I appreciated. However, when I noticed that they had left something off of the estimate, and asked them to change one other thing and get back to me with a revised estimate I never heard from them again. That was about 2 weeks ago, and I've had the work done by someone else. Not good business, guys.

Look guys, we all get it losing your AC in the midst of Summer is every Texans own personal…read moreinternal hell. Being held captive in a hot house with the still Texas Summer heat is brutal and we all know that is putting it mildly. I want to respond to the Nay-sayers on a few posts here. First of all, the new Operations Manager is Barbara and this woman is AMAZING! Don't have any experience with the former lady. WOW!!! Talk about taking ownership and taking it personal about making sure my HWA warranty wasn't lost in the shuffle of the Home Warranty of America company holding myself, and family hostage in a sweltering home in the summer. Let's just say HWA delays lasted 27 days nearly the entire month of May. It was getting hot. Thank God I live in an established neighborhood with many extensive trees that cast a ton of shade or it would have been UGLY!!! Thank God for Barbara who took calls on weekends, texted me regularly throught out the day, took her laptop to her child's baseball game to try and submit emails to HWA about my claim after her defined work hours. Yes we talked on the phone whilst she was at her daughter's softball game. Talk about comittment. She only put the phone down when he daughter was at bat. Talk about committment. She got on base by the way. Barbara took this situation very seriously, She escalated calls emails to Directors and Supervisors and was very communicative along the way. We stayed on hold with HWA so much it literally cost me hours of my time per week to try and keep them on their toes. Please understand that if you have issues with the delay in working with HWA claims around cooling concerns... IT"S NOT Cool Masters fault. I witnessed the debaucle first hand after like my own personal 5th and not final time calling ( seriously lost count) into the Authorization department. During this call with HWA, I was told there was a delay from the Authorization Department of 5-7 mins. That delay really equated to an hour and 10 minute way. Mind you this was after a 57 minute on hold wait time the day prior and I was just calling to check the status. The HWA program is rampant with lack of ownership of any of their employees to resolve anything. Their idea of help is passing an email and hoping someone reads it and then decide to resolve, authorize or pass the buck. It's a vicious cycle. I lost count as to how many time Barbara of Cool Masters and myself lost time and lost days waiting for authorizations for replacement parts to be released at the authorized part location for us to be installed. Their bumbling and ineptitude literally cost me and my honey about $3000 in lost wages ( I'm in finance and he's a Union Electrician so it cost us extra money) in awaiting appointments for them to release installers with the appropriate unit to be released. During this time Barbara kept up her end of the deal and then some. She communicated with me daily if not more than once a day to lay status of my claim and shared with me that sadly this is the same fate for many others. Unfortunately, not many as proactive, tenacious and persistent as I. I made it my mission for myself to engage the company and see the man truly behind the curtain at HWA. Sadly it was worst than Oz as no one ever took responsibility. Until the word lawsuit was mentioned. What they didn't know was I was going to be an attorney prior to doing what I do now and I actually knew what my contract meant as far as their obligations to me. So please, don't blame Cool Masters for the flawed nature of a horrible Home Warranty Program. Barbara and team are great. You just may want to be forewarned about the possibility of the madness that can ensue when laying claim with HWA. By the way, I promised Barbara a bottle of wine. You get a bunch of mad respect when you have to go to battle with someone for about a month's time when dealing with HWA.

My elderly mother's AC was not cooling this summer and the tech came out and added freon to the…read moreunit. The next day it quit cooling. We called our home warranty department to come out and take a look and they told us that the coil was old and rusted and whoever put the freon in should not have done so with the coil in this condition. Coolmasters invoiced my mother $275 anyway, and when I asked for the invoice to be voided, they refused. As someone who spent over $14K with them on two brand new units 3 years ago, they just lost me as a customer, forever. Over $275. Way to go, Coolmasters...