George Barreiro was incredibly helpful for our entire visit to look at a Suburban! Thanks!

Today my experience was superb. I arrived a little late for my 8:30 AM appointment for an oil change. My service person was test driving a car but another woman helped me. I was in a lift provided by Selman and on my way to work within 15 minutes of arrival. My car was done about 2 hours later and they had also checked my brakes and indicated that I didn't need brakes. They also washed my car for free read more

Selman Chevrolet - Check Out Area - Auto Repair Near Me - Orange, California

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George Barreiro helped me with my purchase of an Equinox today. Fast and easy. One of the most pleasant buying experiences I have had. Went to another Dealership first and they tried to add on $4300 in options on an advertised special at roughly the same price. Selmon does not do that, they honor their online pricing. Happy customer, I will go back. read more

Selman made buying our new Tahoe such an easy and relaxing process. We previously bought a Chevy Colorado from Tommy at Selman and he made it so easy the first time that we came back. Tommy had everything figured out on the phone and dialed in before we showed up to buy the Tahoe. When we pulled up, the car was all detailed and ready to go, all we had to do was go to finance which only took 20 minutes. No one tried to scam us on the price or try to sell us extras which we really appreciated. We usually hate the car buying process for that reason but the guys at Selman are straight up!The owner of the dealership personally called us to thank us for our business. We truly felt valued and appreciated and we will be back in a few years to upgrade the Colorado to a Silverado! read more

Selman Chevrolet - Auto Repair Near Me - Orange, California

Took my Camaro for a service on steering wheel issue. My service advisor Ramon was the worst! He gave me 6 dates that the car was ready and when I called to pick up. It kept having issues and getting delayed all of a sudden. 0 communication from him. I understand everyone is busy. But I would call and was told he would call me back. Didn't call me back multiple times. Had to talk to someone else and when I was told it might be ready after being held for 2 weeks. I show up and demand to see the car then all of a sudden it was ready. Unbelievable! Never come here and give your money unless you want these people to just keep your car. read more

One personnel on services named Ramon has zero customer service etiquette, very rude. I hope this message can be read by management since he is so unprofessional, promises to call but never calls back to give update on client. He makes this experience of mine so mad that I will never ever purchase a chevrolet car. You made a bad reputation of Chevrolet. service sucks. read more

a minute ago Absolutely the worst service I've ever received from any car dealership I've ever been to In My Life. They are rude, inconsiderate, up charged us, made promises they never kept, did not have our vehicle ready when they said it was and charged us for services they never did. We went back 4 separate times for them to fix/do what they were paid to do the first time and were given attitude. Do yourself a favor and find another dealer for service. We will NEVER come back. read more

I'm so surprised every review isn't a 5 star! After a few weeks of searching, doing my homework, and getting pre-approvals, I was ready for the step. I came in for a test drive and I was helped by George. He was really patient and nice. They really are the epitome of "no pressure sales". I then visited some dealerships nearby and dealt with the stereotypical pushy sales guys and drove a few more cars before choosing to come back to Selmans. I've been recommending them since I purchased my car. They were also able to get me a 2% lower rate than my pre-approval! My fiance isn't even in the market for a new car, but he's seriously considering it now. Do yourself a favor and use Selmans. read more

This place is hands down the best car dealership I've ever dealt with. From the beginning, there was no pressure. The salesman who helped me was Jim and he answered questions but didn't push. He was very knowledgeable on the product. As a 3 time Toyota owner, it was not easy transitioning to Chevrolet. My mind was blown with the advanced technology Chevy has compared to Toyota. The pricing was fair. All the dealers around were charging mark ups over MSRP but not these guys. They were fair, honest and upfront. In talking with many other people around, the owners have an extensive reputation for being fair and honest. Something the world could use more of. Thank you Selman Family for helping turn this Toyota guy into a Chevy guy! You've got a customer for life! read more

Always a breath of fresh air. I had made the mistake of taking my car for a tune up last time to a dealer closer to me huge mistake. This time around decided to go back to Selman and kicked myself for not coming back last time. I was greeted promptly and all my questions and concerns are addressed with patience and respect which is unfortunately difficult to receive nowadays. Thank you Ramon for your excellent service. read more

Called Selman Chevy for ordering a 2023 Suburban couple months ago and they were willing to get me one ordered at msrp with no markup or added accessories and was done verbally, nothing on paper other than the deposit receipt. The vehicle came in early September and I went in and purchased and sign the paperwork on Sept 7, but had to come back and pick up the car on September 11. No issues with price at all. I was told that we had "verbally agreed" that I HAD to finance through them and wouldn't let me bring my own approved loan. This vehicle is for commercial TCP use. When I went to go pickup the vehicle on Sept 11th I went around to inspect and clearly saw scratches on the front bumper and told the salesman and he got it taken care of. Took the car, drove it home and parked it there for a month till the registration showed up on Oct 3 and took the car for a wash and saw body damage on the top of the rear spoiler and looks like someone tried to cover it up by spray painting it, with overspray everywhere. Called the salesman and sent him pictures and said there's nothing we can do. So I called the manager and basically said I'm on my own cause I've had it for less than 30 days. I asked for an inspection checklist which I was ignored and said the detailers had inspected the vehicle but clearly missed those big scratches on the bumper and had to get them buffed out, so I'm not surprised that they didn't fully inspect the vehicle at all and still didn't provide on any other detail of the pre inspection checklist even though I asked about 3-4 times. Then the manager told me, "we took care of it didn't we?". Shouldn't have been there in the first place if it was inspected. I am not stupid nor want to waste my valuable time on going through this. This damage most likely happened during transport and they tried to cover it up by spray painting it clearly. They didn't want to put a claim to Chevy or anything other than telling me to bring it in and we'll take a look at it and most likely waste my time. I don't have time for bs like this. Was looking to order more cars in the future but after this, no thanks. read more

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*sigh* I so badly want to have a good experience here but somehow I always get shafted! I'm a lease holder and got an email stating I had a "covered" oil change I hadn't used this year. I attached the email for proof. As soon as I got the email I scheduled an appointment the same day. Well, the next day when I drop off the car they can't seem to find my appointment...I wait around and they take me. Cool. 5 hours later I wonder why I don't get a call my car has been ready since an hour after dropping it off!!! And they tried to charge me full price!! I explained the email and they said I already used it in January?! Why am I getting an email in December stating I didn't use it?! The rude lady at the service desk was so short with me, telling me I was wrong and they're never free. Well...after talking to four different people and showing them the email they just look at me like "oh well weird i don't know what to about it sorry" I refused to pay because they made me come in for no reason when I could get an oil change for $40 at pep boys with a coupon...they tried to charge me $80 lol Rick was helpful and took care of it. He's the only competent person here. I can't wait until my lease here is done . I'm a very easy person to help, very non confrontational, so it annoys me I always have issues here because I appear to be young. It's easier to take advantage of young women because you think we don't "know anything about cars"!! read more

Selman Chevrolet - Auto Repair Near Me - Orange, California

Great Service Department, they are quick and knowledgeable. I was able to do A walk-in oil change and it was done in a little over 1 hr. Elizabeth is very friendly & provided excellent customer service. read more

DO NOT FINANCE or purchase a car here. While they're sales staff is amazing their finance team are a bunch of liars. Save yourself a headache and go to a different Chevrolet dealer. read more

Do your self a favor and don't go to this place , they are very rude and have bad attitude, they're only nice when they try to sale you a car but when you come for service or parts is a completely different story, especially this guy MANUEL CASILLAS, he is rude ,unprofessional and has a really bad attitude like if he is working for free , i will never come back to this dealership again read more

Selman Chevrolet - Auto Repair Near Me - Orange, California

I took my 2005 Truck here for a overheat issue, the oil cooler pump was leaking and some hoses, they quoted my 18 hours labor and $3200 I had it fixed at a local shop for $1200 total and 6 hours labor This place is a rip off stay away I had a similar situation in another Chevy dealership which caused a kick ass defeat of my transmission I had to rebuild my entire transmission for $5000 these dealers are incompetent and rip off read more

Just leased another 2021 Z71 from Larry and again ultra pleased and got a fantastic deal!!!!! CANT SAY ENOUGH GOOD THINGS ABOUT SELMAN!!!!!!! Looking for a Chevy i 1000% recommend Larry read more

Been going to this dealership for years without issues. May 4, my son took my late husband's car in to have the seat fixed. It was returned to him shaking and with multiple lights and warnings in the dash. We took it in because the seat was stuck in a reclined position. How did it come back not drive-able? Called and spoke to rep Gabe and then the manager Joe. Obviously I am upset, the car was fine when it was dropped off. I asked him to send a tow truck to pick up the car because it is not safe to drive and he refused. He also continuously talked over me and when I raised my voice he accused me of being rude. Unreal! Don't take your car here! It will come back ruined and they'll disrespect you too! read more

No car wash cause of Covid they claim but saw a couple cars come out clean. I'll drive to Chino Hills from now on, plus they charged $75 for a regular oil change no tire rotation this place for service is a huge rip off! I'm surprised they are charging so much money during these difficult times. Last time my oil change was not this much money. There should be some sort of loyal customer price for services, I have gone here for every single service and seems like they just like to price Gouge you! I'm so disappointed in Chevrolet. Maybe I'll just start supporting the mom and pop shops who charge at the most $45 for an oil change. Like I said all they did was change the oil. read more

Corvettes aren't special, but many of them require specific oil change procedures. A year ago, I brought my 15 C7 Z51in for a $125 Mobil 1 oil change. A few months later, the car develops a leak. A big one, too. Oil EVERYWHERE. I got under the car to source the leak and it was clearly was not a seal or gasket and I was unable to source said leak. Selman wouldn't look at the car for 3 weeks, so I took it to MK Smith in Chino. $245 and 3 days later, MK's tech determined that Selman over filled it by about a quart of oil, and that quart burped into the intake tube, saturated the air filter, fouled the MAF and dumped who knows how much into the throttle body and intake. Not good for America's Sports Car. Or my driveway. Took it into Selman for another change today because I was hoping they'd at least make an effort to make it right. Mike, the same writer and "their Corvette guy" greeted me. I began to explain what happened last time and made it clear to ask their lube tech to not overfill it again and follow the factory specified refill procedure to the letter. Bring it up above 175 degrees, wait 5-10 minutes, and dipstick it. Mike kept trying to finish my sentences and saying "I know, I know" and refused to even act like he cared about what I had to say, and you would think an adult would know that tells me he didn't care about what I had to say. So I watched the lube tech like a hawk and he didn't dipstick it, not once. No problem, I thought, maybe he just knows from experience. They pull it up, tell me it's ready and asked if I paid, I told Mike I would pay after I verify it wasn't overfilled because I watched the tech and I know he never checked the level. Sure enough, overfilled by over a quart. Not good for a dry sump Corvette. "Bad news, Mike...get it fixed". My patience = effing gone now. Service manager Chad drives it back to the tech and they relieve a quart from the tank, pull the car up and it checks out perfectly. I explained to Chad my previous experience, and rather than being offered any form of compensation for 2 screwed up $150 oil changes, the $245 expense I incurred at another dealer to fix their screw up, or the inconvenience of taking 3.5 hours to complete an oil change appointment that I was 10 minutes early for, I get "we're going to do some training and discipline". Way to go, Chad! Pat yourself on the back! Good for you! Wtf about my wasted time and $500 on headaches because your staff can't get their s--t together and actually listen to what a customer has to say? It's just a car, but this guarantees it'll never set rubber on their property again.... read more

Buying a car from the dealership was a great experience. The service department however is beyond awful. It is disorganized and the follow through and communication is terrible. They broke my axel once and sent me home with it three times before I insisted that someone get in my vehicle and drive it over a certain speed. After that they told me it was awful and finally took me serious, I was 5 months pregnant at the time. It's really unfortunate because I did enjoy driving my vehicle, but I will never own a Chevy again. read more

Not sure who the Karen is that answers the phone. But, if you don't like your job , quit. Customer Service 101.

We purchased a vehicle from Selman Chevrolet 3 years ago and have had multiple interactions with their team ever since. Our initial buying experience went well and we received everything as agreed. The team was great and we are fully satisfied with no regrets. They were friendly, respectful, knowledgeable, accommodating, efficient and professional. We have had this vehicle serviced by Selman Chevrolet and have zero complaints. We like this dealership so much that we just purchased a second vehicle from it. Great buying experience. A quick visit with Vic at the dealership, next set it all 100% up via the phone later that day and then picked the vehicle up that afternoon. Smooth. A pleasure all around. Vic was a great sales person, who combined with Nick (also in sales) and Wayne (papers) for this great buying experience. I rate them 5 Stars! read more

Selman Chevrolet - New vehicle meeting the new owner. - Auto Repair Near Me - Orange, California

I don't enjoy writing reviews for neighborhood car dealerships, but the people interfacing with the public are not helping their public image and hurting a dealership that is owned my a nice family. I had a deposit in on a C8 Corvette, I placed the deposit with Jason Holley in late July of 2019. I was told I was early in the deposit phase and would get invited to order early. I was told that I would be given the chance to order the car within a month to 6 weeks at the most- people have been ordering them since Sept 2019 in bulk. I never revived a call, no follow up, Nada. I know others that have had their orders in, I know that deliveries don't start until much later this year, but having known that people have placed orders and I have never even been contacted to arrange a date to order the car. Called today to find out what is going on, and Jason made some excuses about the strike and my order wasn't up ect. I asked for my $1000.00 back (that they have been sitting in since July). Jason could have cared less about failing to meet customer needs to even trying to communicate with a customer that paid a $1000.00 deposit. Things happen, but it's communication that matters to make this right or wrong. Jason was so snide, commenting that the loss of my deposit didn't matter, he had over 300 people waiting that would take my spot. I'll buy one later from somewhere else, but dad that my business doesn't feel important to Selman This could have been fixed with a person who cared- don't buy from Jason Holley. read more

I gave Selman one more chance to redeem themselves, but they failed miserably. I took my vehicle in for an oil change, tire rotation and to locate a rattle noise. They had my vehicle for several days. The service rep called me and said my vehicle was ready for pickup. I went down to pick it up and noticed my tires weren't rotated and the oil indicator was not reset. The service advisor told me they could not find the source of the rattle. The following weekend I went over to a buddies house to figure out where the rattle was coming from. We found out it was coming from the upper control arm. I tightened the bolt and the rattle is gone. A few months passed and an add oil indicator popped up on my DIC. I then realized they didn't complete an oil change. Never again Selman! read more

We paid to get our car fixed a couple of weeks ago. The same problem (leak from radiator) occurred again so we called the service department to get the car in as soon as possible since it's not drivable. The woman who we spoke to was rude and very short over the phone. "There's nothing we can do. You'll have to bring the car in sometime next week." We paid to get it fixed, and they didn't fix it properly. Some common courtesy would have been nice. We will not be going to Selman again due to the unprofessional nature of their service department representative who spoke to us today. read more

This dealer used to be good buy not anymore they need to schedule customer service training meeting ASAP from receptionist to sales person to joe who handles lease return I went to ask if I can return my car and buy new one and what options do I have and all what I got was a rude sales person who didn't even bother to ask what car I'm interested to buy to referring me to joe who literally gave zero help and mad it sound Like I'm bothering him or something Even though I had my truck and suv bought from this dealer and I have one month left so I was thinking to get new car but I guess not any more read more

Watch out! I had got a better rate from my credit union but the dealer would not cooperate with them until I sign an agreement to pay 13.99 percent. That is 9% more then my credit union gave me. Then they sold the vehicle after a week of me trying to get them to call my credit union. my credit union is Tinker Federal which is a legitimate place and I gave them the Approval letter. Seemed like they didn't like me going to my own financing. I called asking for General Manager and Finance Manage but they were not available. I spoke to the Sales Manager and he said he didn't know anything about it or he would have called them. However, the salesman told me he spoke to his supervisor and was told I had to sign the 13.99 agreement to get the truck. read more

TERRIBLE EXPERIENCE. Service and parts- absolutely, unbelievably irritating experience. The employees are clearly miserable, probably overworked and seems like they've lost all sense of customer service and problem solving skills. I will never return. I'll drive the extra 15 miles to the next Chevy dealership. Thanks Selman! read more

Michael Argandona was my service advisor. He went above and beyond. Michael is very versed in warranty issues and made sure my problems were covered Mb. I would recommend to anyone Selman Chevrolet, but most importantly ask for Michael A to be your service advisor. Thanks Mike. 5 star service from you read more

The customer service at Selman Chevrolet is consistently A1. They do whatever is needed to make sure you are taken care of and each time I came feeling welcomed and respected. I visited last month and Joe helped fix an issue from a prior unfortunate experience at a different auto shop. They were able to resolve my issue and also fix a separate check engine issue I've been dealing with for a long time! Bonus, they even have a complimentary ride system where they order you a ride to drop you off and pick you when your car is ready! That is superb customer service. They have a nice waiting indoors also with cubicles and outlets if you need to get your work done. They have plenty of benches outside too for those who rather take in the fresh air. Also shout out to Elizabeth! She is so nice and helpful with oil changes on my family member's vehicle! Keep up the great work Selman Chevrolet! read more

I have spent 3 days and many hours with Selman service trying to figure out why my front tires are cupping. It's amazing how they are like school teach (get you in and out) Day one they blamed the alignment. Provide them wrong. 2nd attempt they replace the shock on the bad tire area after fighting them. Now both of my front tires are cupping bad. I bought the extended warranty and tried all this before it ended. 3 time they still know, want to bill me and don't give a shit about all the time they have waisted, loss of work. The 3rd time no remorse, just say ok leave it here, and yes we will bill you. Sad after buying 2 van and Z06 from them, it has come to this. Van price increased 30% in 7 years, quality and drive feeling went down. Same things break constantly. read more

Came in to test drive a trailblazer and had a great experience with George! He was very helpful and made our experience looking at the trailblazer and blazer very effortless. read more

The gentleman at the Service Center are professional, carriying themselves with integrity and with the highest regards to customer service and satisfaction. It was a pleasure to speak with Alex to solve my vehicles issues. My family has been customers since the 1970's and will continue to be for many years to come. read more

when I showed up. 5-6 service specialists were on lunch and refused to call someone to help me. when I bought a part from the Parts department, the guy had the attitude like he didn't want to be there. the cashier had a whatever attitude. I dealt with better customer service at Paradise Chevrolet in Ventura and Connell Chevrolet in Costa Mesa read more

WALT & MIKE BRADLY in 2013 you made my dream care a reality! You guys made everything smooth and easy with the process! I never got tossed around just one contact and the magic began! Your staff has always been friendly and kind. CHEVROLET has been with me since I was a kid. THANKS FOR MY BEAUTIFUL CAMARO! TRANSFORMERS JT EDITION!! read more

Selman Chevrolet - Where it all - Auto Repair Near Me - Orange, California

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Beware of the prices in the parts department. I special ordered small parts for my Camaro, only to find the same parts at GMPARTSdirect for $150 less. I am all for supporting small local businesses and am OK with paying a little more, but not 47% more than I can get them elsewhere. What a rip off. I'll never buy my parts from them again. read more

If I could give zero stars I would. Just left the dealership. They had the potential to make two sales. I wanted to look at the Traverse and my husband wanted a Z71. We weren't greeted and we walked inside we were asked if theirs something we need I asked if they had the Traverse. He pointed out side and said it was there. My husband and I went out on our own and looked from the outside of the vehicle at their one and only Traverse. It was locked and no one came to open. So we walked backed through the showroom to go back to our car. Only then did the same guy ask if we saw it. I replied it was t much to look at and continued out the door. How's that line from Pretty Woman go?...you work off commission right?...big mistake. Big mistake! Big! read more

I want to start off by stating that bob was so unprofessional and disrespectful and just fake / two face. At first he was so nice and welcoming, after some options were given he turn his attitude and whole personality around. He was getting mad because I had changed my mind on my vehicle getting repaired. I'm glad I didn't leave my car there. Never again. I will never recommend this place. If I can put 0 stars I would. I was recommended by someone and now we don't talk and this place isn't something i would recommended. I wanted to start the year with a fix car but now this shop couldn't even help out and nice not profesional with their business read more

Appointment? Why bother. Our truck sat in the driveway for an hour before they took it out back. When I asked 20 mins later when they estimate completion, I was told they are putting on the rack now. Then another 25 mins later, I observe them actually pulling it into a bay. Upon parking it the moron walks over to the advisor to ask questions, returns to the bay to then shoot the shit with the moron in the next bay. After 10 mins of that, he finally pops the hood. It took another 5 mins before it was lifted. Don't compound your incompetence with more incompetence and lies. Total time 2.5 hours, .75 of which actual work was done. read more