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    Crevier BMW

    4.1 (3.1k reviews)
    Closed 9:00 am - 7:00 pm
    Updated over 3 months ago

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    The parking lot
    Markus R.

    The location is great. It's right off the freeway and near a ton of other dealerships and restaurants. Parking is plentiful and should not be an issue. For starters, the footprint of Crevier BMW is large. They have like two separate buildings and an absolutely massive inventory. You will definitely find a car that tickles your fancy and for a solid price. Jason and Santiago helped me out on my new I4 and I could not be happier with my purchase. They were very helpful, informative, patient, and friendly. The I4 has such a smooth ride and looks amazing. Their certified pre-owned selection I had very competitive prices. The range on the BMW EVs are pretty good! Normally, dealerships have a negative stigma of being predatory but I truly believe that Jason and Santiago did the best that they could to assist me during this whole process. They even offered me some food while I was waiting! I was out of here in about 3 hours. I have no complaints whatsoever about this dealer. A big shoutout to the crew here at Crevier BMW. Bottom Line/TLDR: a fantastic dealership.

    2nd Countryman 2017
    Terrie E.

    I purchased my first Mini in 2012 here at Crevier, working with Christian Banks. So I knew I needed to come back for the repairs on my 3rd Mini. Starting with George and then Tyler in the service dept my experience was top notch. I love my Mini Countryman and will only trust Crevier Mini with its repairs (and guess what Christian Banks is still there.) Thank you Crevier Mini for the excellent Customer and Repair service. T.E

    I recently purchased a 2024 BMW iX from Crevier BMW and had a great experience working with Alex Chavez. I had been in the market for about a month, looking for the right vehicle that matched exactly what I wanted. Alex was patient, professional, knowledgeable, and really took the time to understand what I was looking for. He was able to find the right BMW iX for me and made the entire buying process smooth and enjoyable. I really appreciate Alex's help and excellent customer service. I would definitely recommend asking for Alex Chavez if you're looking for a BMW. Great experience overall!

    Sign
    Doug B.

    I purchased my new BMW last year, and feel like I should write an update about the great service I have received on three different occasions. The first visit was for a bad case of curb rash on one of my wheels. Luckily I purchased a comprehensive wheel and tire warranty with the car. They remove the wheel and send it to a local third party who does the repair. My car was ready the next day, and the wheel looks brand new with zero signs of any damage. They gave me a very nice loaner car for the day that my car was there overnight. The second visit was for my annual oil and filter change, which is covered under their Ultimate Care plan. In addition to the oil change, they also do a multi-point inspection. They also honored my special request for a small sample of the old oil since I send it to a lab for chemical analysis. The third visit was for a nail in one of my tires. As part of my wheel and tire warranty, they always replace the tire (a $300 tire in this case), even if it is repairable. Even though they said it would only take 60 to 90 minutes for the repair, they still offered me a loaner car in case I wanted to go somewhere. For the two visits when the work was done at Crevier, I was very impressed that after the work was completed, I received a video from the technician that worked on the car. They do a full walk around the car while it is up on the lift describing everything that was done. This is a great extra touch that I've never had with any other dealership. On all three occasions, Hector has greeted me when I pulled into the service driveway. He is always very friendly, professional, and you can tell he will go the extra mile for anything you might need. Mark is always my go-to service advisor. He is also always very friendly, professional, and takes great care of my needs. Hopefully I won't need service often, but I would expect that I will continue to receive top notch service from Crevier.

    Doryaneh M.

    I've been looking at different places and dealerships for a long time because I was planning to change my car, and I always dreamed of getting my perfect BMW. When I walked into BMW Crevier, I had the chance to meet John -- and he was honestly one of the best salespeople I've ever met. He was incredibly helpful, patient, and truly took the time to help me find the car that was the right fit for me. He even stayed late into the evening to make sure I drove home in the exact car I wanted. He also helped me with trading in my old car, which made the whole process so much easier. I highly recommend this dealership to anyone who is looking for a BMW. Before you go anywhere else, visit BMW Crevier -- and definitely ask for John. Thank you for all your help!

    My new ride great experience at Crevier
    Neluta G.

    ZERO ZERO ZERO stars for the service departments love BMWs but the technical staff is clueless. Brought my car in 2 weeks ago for maintenance, when I picked up it too two tries to start I had them check the battery and they said is fine. Two weeks later I am back, the advisor is on vacation then he is not. They can't even keep track of their staff. The desk clerk for loaner cars is asking me about insurance info which they get every time when I come in. Love the BMWs but not the maintenance department

    Nicole B.

    We've purchased multiple vehicles from Faraz Louie at Crevier BMW, and he's by far the best client advisor we've ever worked with. We drive from Phoenix to Orange County just to buy our cars from him because we don't want to work with anyone else. Faraz makes the entire process easy, smooth, and completely stress-free. Every time we work with him, he delivers a true luxury experience. Highly recommend asking for Faraz if you're buying a BMW!

    Our new 2026 X2
    Mike S.

    Wow! What amazing service by Peter Perez to make the process of turning in my lease and purchasing a new one. Our new X2 is perfect for us and the ease of the transition made it that much better. I am not a fan of the car buying experience, but Peter and ultimately Balthazar in finance made it effortless. Thank you both!

    Amazing color
    Michael T.

    Pete Lam, he did an amazing job with all the activity that was needed to purchase this used car I would highly recommend using Pete Lam.

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    21 days ago

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    13 days ago

    From start to the end,everything went smooth,thanks to kenny wang! Love my new M3 competition

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    21 days ago

    Alex Chavez was amazing and made my experience great here. Was in and out of the place quick and I love my new car

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    19 days ago

    Kenny Wang is the very best. Patient and knowledgeable and I appreciate everything he did to make this a stress free experience.

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    Page 1 of 78

    Crevier BMW Reviews in Other Languages

    Ask the Community - Crevier BMW

    When is service department open on Saturday?

    The service is very bad to charge me over over and over and they're not doing anything on servers but current rental told they are good. The part they are good only the service is very bad and they charge me too much and they're not doing anything.… 

    Can I add adaptive cruise control to my x7?

    Contact Peter Lam @ Crevier BMW. He'll know!

    Do you guys open on New Years Day? Tried to reach out by phone, no one picks up, and tried text & chat on the website, surprisingly, the rep doesn't even know the store hour, and asking me to give the store a call.

    Sorry for any confusion but yes we are open on New Years Day. We are open in the sales department only from 10:00am- 5:00pm. If you need any assistance please call the mainline at 657-231-5000. Thank you and Happy New Year!… 

    Why I can not open the car door by my second key? Did anyone experience same issue?

    2nd key? The valet key? Call the shop right away. Somebody messed with my valet key trying to open… 

    View All 7 Questions

    Review Highlights - Crevier BMW

    Great service from Richard Kim, very through assessment and repair of my 1M when it needed the coil packs replaced.

    Mentioned in 223 reviews

    Read more highlights

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    Tustin Mazda

    Tustin Mazda

    4.7
    (2.2k reviews)

    We own a dealership and recently brought one of our Mazdas to Tustin Mazda for service. We couldn't…read morebe happier with the experience, thanks to Damian Escobedo. He went above and beyond to take care of us and made the entire process smooth and stress-free. As fellow automotive professionals, we really appreciated his honesty and transparency. We felt confident that we weren't being overcharged or sold services we didn't need, which is something we value highly. I highly recommend Tustin Mazda, and Damian is truly a 5 star service advisor. We look forward to working with him again in the future!

    This isn't going to be a positive review, but I want to be clear I'm not just here to bash the…read morecompany. This is my honest firsthand experience buying a vehicle here so other people can be aware. We found a car that seemed like a great deal and test drove it. The salesperson was sweet and welcoming, but by the time we closed the deal we felt misguided and left out of the loop on important details, both about the car and the finances. There were numbers we went over and were told, and when we reviewed everything later it just didn't add up based on the conversations we had. We were there for so long, felt rushed into the decision, and walked away feeling completely blindsided. The car was a Mazda CX 90 plug in hybrid, and the plug in feature was miserable. The EV range only gets 26 miles fully charged, and if it's not fully charged you barely get 21 to 22 miles. On top of that it needs premium gas, and if you use regular 87 you get engine knocking. So why would I ever run anything but premium on a car I just bought, and none of that was communicated to us. We found it buried in the manual. The car looked pretty and we loved it at first, but the focus never felt like it was on the actual details, price point, or real value. We tried to like it for about a month and a half to 2 months and finally decided we had to get rid of it. When we went to another dealership we found out we were almost 11,000 dollars in negative equity on a brand new car, which was a huge shock and showed us how much we got bamboozled. I'll give credit on one thing, the service team helped us get a new windshield since it had chips and cracks before we drove off the lot, and they covered it, which was honestly the only positive from all this. Otherwise the Apple CarPlay wasn't working, the plug in wasn't working, just headache after headache. The finance side made everything feel rushed too. It was very much a sign this, you're on your own now kind of energy, with things not clearly explained as far as costs. This is the 6th or 7th car we've purchased and by far the worst experience I've had with any dealership. When we came back to say we wanted out, the response was basically you don't like the car, what do you want me to do. No apology, no is there anything we can do, just here's your problem, we can't help. Then we were told to go do a private sale since we'd get a better offer than anything they could do. Overall, it was an awful experience. Definitely do your research on the car and the numbers before you sign, don't feel forced into anything just because it's being pushed on you, and go in with your eyes open. I'm only sharing this so future customers have more insight before working with this dealership.

    California Motors Direct - Santa Ana

    California Motors Direct - Santa Ana

    3.0
    (1.3k reviews)

    We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

    I am submitting this complaint to document my experience regarding the purchase of a 2015 Hyundai…read moreGenesis on May 2, 2026 at California Motors Direct Santa Ana. Working with Juan Salgado and Benjamin Fernandez. The vehicle was advertised for $14,999, and I made a $10,000 down payment toward the purchase. One of the primary reasons I felt comfortable proceeding with the transaction was the dealership's representation that I would have a 48-hour period to review the transaction and return the vehicle if I disagreed with any aspect of the purchase or was dissatisfied for any reason. Relying upon those representations, I completed the purchase believing I would have a meaningful opportunity to review all transaction documents and associated charges. However, I was not provided copies of my paperwork until after the 48-hour period had expired. Upon finally receiving and reviewing the documents, I discovered that the total cost of the transaction had been significantly increased by additional products and charges, including $1,936 for a Tire and Wheel Protection Plan and $3,399 for a theft deterrent product (Starguard), which i was originally quoted $20 per day. These charges materially increased the overall cost of the vehicle and were not expressed to me at the time I entered into the transaction. My current balance on the car is $12.360.55, after putting $10,000 down on a 14,999 car. OC Motors is a total rip off! Had I been provided the complete paperwork immediately following the sale, I would have been able to review the documents during the promised review period and make an informed decision regarding the transactions. But apparently thats how this company operates. After discovering these charges, I made numerous attempts to contact the dealership to discuss my concerns and obtain clarification. Unfortunately, my efforts were unsuccessful. I was repeatedly transferred between offices, informed that I was contacting the wrong department, and, on multiple occasions, my calls were disconnected. I also sent emails seeking assistance and clarification but did not receive any response. I further learned that the vehicle had a prior damage history reflected in the vehicle history report. While vehicle history information may have been available, consumers should be provided with complete transparency regarding both the condition of the vehicle and all financial terms associated with the purchase. I'm documenting this to caution other consumers to exercise diligence when purchasing a vehicle. Prospective buyers should carefully review every document, verify every charge, ask questions regarding all add-on products, and ensure they receive copies of all signed paperwork BEFORE leaving the dealership. I wouldn't recommend them at all but if you do purchase a car from this dealership, read everything, even the small print, they are very crafty- they try to "legally" scam people. In my opinion, the manner in which this transaction was handled lacked the transparency and customer service that consumers should reasonably expect when making a significant financial purchase. No matter how good these cars look or the prices, do not trust this company I hope that by sharing my experience, other consumers will be better informed and able to avoid similar frustrations. *They will reap what they sow* Blessings to all

    Freeway Honda

    Freeway Honda

    3.2
    (837 reviews)

    Thank you, Freddy, for all your help and guidance! I've known Freddy for over 5 years, and he has…read morealways taken great care of me when purchasing cars for my daughters and wife. If you're looking for a great deal and, most importantly, someone honest and trustworthy, go see my boy Freddy at Freeway Honda! Freddy el Dominicano is truly the best. Thank you again, Freddy, for making my two purchases today such a smooth and positive experience!

    Please be careful going to Freeway Honda. Please, google:…read moreAC issues with Honda cars. My family has purchased four Honda cars over the last twenty years. I consider us good customers. As far as service, we have been loyal to the dealerships to have all our work done as each of our cars have aged. Our latest Honda is a 2016 Civlc which has been under the care and tutelage of Freeway Honda in Santa Ana, California. In 2023 we noticed the AC did not work properly. We took it in and they replaced it, as it was under warranty. In 2026 we took it in and they repaired the condenser at no charge. This was in January of this year. Our current problem with the AC began again in May. The AC did not work, again. We took it in. Our friendly service advisor Teresa told us it was a new problem, the "Evaporator." The cost of repair would be $2,000, and it is not under warranty. We are one our own. I called Honda corporate. They were very encouraging about helping us. She informed us that the 2016 Civlc is notorious for having issues with both the evaporator and the condenser. Honda decided to extend the the warranty for the "condenser" but not the evaporator. She was very positive about helping us and doing something to help us since this is a common problem. Then the nightmare began. Hector took over our case. He reviewed the information, and offered no promises. After two weeks, he dismissed us with a full and complete denial of our case. No help. No discount. No explanation. No thank your for being a twenty plus year customer. My stepmom worked for Honda in El Segundo, California. No support for loyal, faithful, long time customers. Upon further research, we found that the condenser when it fails, can cause the evaporator to fail. The faulty part under warranty caused the good part to fail which is not under warranty. We again, are on our own. No help from Honda. No support for loyal, faithful, long time customers. Again, no help from Honda for us. So much for loyalty to their customers, no commitment to stand behind the quality of their product. Even though our car is ten years old, it has very low millage. It is in pristine condition. We believed in the product. We supported Honda cars. Times have changed. Honda has fallen. You are on your own. No support for loyal, faithful, long time customers. This is not the Honda car company I grew up with. We will never return to a Honda service department. They said it is unlucky this happened to us. Well, a huge thank you for that comment. We would like some help. Some understanding. Some compensation for all the trouble from Honda. We warn all our friends to choose a more dependable car company that stand behind their product, knowing that customer loyalty is at the heart of any successful car company. No support for loyal, faithful, long time customers. Coupon? Discount? Extend our warranty? Help? What happened to Honda? They now abandon their customers.

    DCH Tustin Acura

    DCH Tustin Acura

    4.0
    (913 reviews)

    i worked with george and he was incredible! so helpful and knowledgeable! he went above and beyond…read moreto make sure i was taken care of!

    This review is for sales and for service…read more First- Sales- Wolos Safi is a great caring person who is helpful whether you are buying a car or not. I have bought 7 cars from Wolos at DCH Tustin Acura since 2010. Just got a beautiful 2025 TLX from him two days ago. It is fantastic, the price was fantastic! His attitude, knowledge and attention to detail are beyond expectations. I am truly grateful that he has been able to help our family for the last 16 years. Thank you, my friend. Now for service- I just have to give a big shout out to Mr. George- oddly enough he has been in the service department as long as I have been at this dealership, it says a lot about a dealership when they retain employees for this long. George is a great guy, extremely knowledgeable with service and repairs! He is just all-around an awesome dude! It makes the process so much easier when you roll up and whether you're doing great or stressed and frustrated, he is there to take care of it for you. I'm also very grateful for you George- I appreciate you going out of your way for me yesterday. You rock man!! All in all- the best dealership experience. It's hard to go anywhere else, because I always have to compare them to DCH Tustin Acura. Unfortunately, nobody compares to them! Thank you to everyone at DCH Tustin Acura! John Cloonan

    Crevier BMW - car_dealers - Updated August 2026

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