Called for a 4pm appointment and they asked if I could make it at 3:30pm. No problem…read more The woman asked if I had any points she should focus on. I did because I have a bunch of knots around my shoulder blades. Then she asked if she could step on me, of which I had no problem with. 60 minutes and $65 (cash) later I was drooling from how relaxed I felt and how thorough she was in getting my knots out. I will be returning to Swan on a regular basis.

MUUUUUUCH needed deep tissue massage for the win! But first, let's get into pricing. their fee for…read moreusing credit/debit is diabolical - it's like a 7$ up charge so be sure to bring cash. they do have an ATM inside if you wanna do that, I believe it's like $3 and some change. pricing is pretty fair compared to competitors. the facility is suuuuper clean, quiet and brings a sense of tranquility. there's solo rooms or ones with the curtain separating customers. i booked a deep tissue + Swedish massage combo/hr for 7p. i was extremely tight is some spots so the massage felt a bit tense at times. i did have to ask for less pressure twice. it was a great massage and i would go back again, but i did feel my experience was cut short. we arrived right at 7p, paid, waited a min or two, used the restroom and then went to our rooms - so naturally we started a little after our reservation. upon completion i gathered my things and noticed it was about 5mins before 8p. now - im not here to clock everything, but it is a timed service, soooo, you kinda want to to get your monies worth! i ended up having a seat in the waiting room and waited for my partner to wrap up who started at the same time i did. service was friendly and accommodating. parking is a hassle as it's located on the corner of a busy street.

Best Korean spa I've been to in LA. Everything was very clean and well maintained -- clay room,…read moresalt room, jacuzzis, steam and dry rooms were all spotless. The atmosphere was calm and respectful, and the staff was wonderful. Helen did my scrub and did an excellent job (on the harsher side, which I loved). The gentleman at the front desk was very polite and friendly. I immediately recommended this place to my group chat and will definitely be back. The only thing missing is food options -- hope they add some in the future.

I really enjoyed this spa. It was my first time at a Korean spa. The spa was co-ed, so my husband…read moregot tag along. We got a couples relaxation massage. The massages are deep. My husband loved it. The massages are a little rough, so I asked for them to be a little softer. But, I'm kinda a baby with massages, like I don't book deep tissue type of massages. The masseuse went on top of my back on all fours lol. I started laughing when she did that, she started to giggle too. I told my husband she was so petite I didn't mind it. The spa areas were very clean and aesthetically pleasing. I didn't bring a bathing suit, so I couldn't use the co-ed area which looked so peaceful and relaxing. The spa offered shorts for men, so my husband utilized the co-ed hot tubs. He said he was the only person in the co-ed area and men's side. In the women's area, where they had the hit tubs, women are nude. So, it's a little stressful at first because I never been to a spa where people are nude. But, I eventually got comfortable and enjoyed the hot tubs. The women's are that had the clay room, salt room, and sauna required robes. That area was so relaxing. The clay area was my favorite.

I haven't been to a Korean spa in a decade. I went here with my sister and this was her first time…read moreexperiencing the Korean beauty spa. It is a family owned and women's only spa. It is a sanctuary amidst the hustle bustle of Los Angeles in Korea town and safely located across from the police station. A plus parking is free in the plaza downstairs. The moment you enter you are greeted by the friendly office manager and you meet store owner Eunice. The hospitality is felt immediately. You are issued a locker and towels with a cute pink robe. You cannot wear bathing suits or shoes, but the robe is what you wear and the spa is so clean and smells amazing inside. They have various rooms such as charcoal clay sauna, infrared sauna, steam room, Himalayan salt room, Himalayan salt bath, cold room, oxygen room, mugwort tea bath where you pour the basin of mugwort tea and drench it over your body in a seated shower section. Mugwort tes smells earthy and helps with skin issues. You can do a body scrub to exfoliate your dead skin and your skin will be amazingly soft and dewy. They use a scrubbing mitten and you can request gentler scrubbing versus a new mitt which will be more firm exfoliating scrub. The massage is 1 hour long and extremely relaxing. You can choose green tea or collagen milk for your massage. The collagen milk left my skin so dewy and soft. In the end they wrap your hair into a cute bun atop your head and wrapped in a cute pink towel. The V steam is something new I never heard of before and tried for first time. You are in a private room and sit on a cushion seat with an circular opening and beneath are herbs heated and you wear a cute cloth robe to absorb the steam over your privates hence V stream -- benefits with cramping, hormones, constipation, fertility, etc They offer a biscuit and tea while you stay in treatment x 30 minutes. If it gets too hot you lift the robe upward and it is cooler for your body. There is an area for food that opens at noon. The menu is a variety like Bimbibap or ginseng chicken soup and more. I will definitely come back to try this eating area. Every room is meticulously designed, clean and relaxing. I felt pampered here and can't wait to return. They do not allow photos otherwise you just have to visit here and experience it for yourself.

I was really looking forward to relaxing, but unfortunately this was one of the least enjoyable spa…read moreexperiences I've had. From the moment my treatment began, the body scrub attendant's demeanor felt cold and unwelcoming. Her tone of voice came across as harsh, and when she spoke to me, it was loud enough that other guests looked over. Since everyone is undressed during these treatments, that made me feel especially uncomfortable and vulnerable. The body scrub itself was much rougher than I expected. I wasn't asked whether the water temperature was comfortable, and the pressure felt unnecessarily aggressive rather than relaxing. I left feeling more sore than refreshed, which isn't what I expect from a spa treatment. This was also the second month in a row that I was assigned to the same body scrub attendant, even though I've never had her before and had always been treated by someone else in the usual wet room. It struck me as unusual, especially since I had previously noticed her speaking very harshly to other staff members. I'm sharing this feedback in the hope that it's taken constructively. I truly enjoy this spa overall, but I hope more attention is given to making every guest feel comfortable, respected, and cared for during their treatment.

Haven't been here in a few years and just as we remembered. There's the wet spa area segregated by…read moregender and a family area with a restaurant, some salt/clay/jade hot rooms and a cold room as well as rooftop deck. WiFi everywhere so you can stay connected. The spa fee is $40 but waived if you order $160+ worth of spa services. We got the body scrub, acupressure massage and facial, plus got some pho at the restaurant to fill our bellies. You can add tip when you check out via credit card but some of the providers insist on cash or Venmo. Parking is $4 valet, but we parked on the street, since free meters on Sunday and holidays.

Came to use a new machine that they have here that is a robotic massage machine and set an…read moreappointment for a certain time and they were behind schedule first negative. I came into the room and lie down and just myself with a table. The room is clean. The machine is new expected all sorts of great things but the machine put pressure on areas that were not even Arias that should've been having pressure on you put pressure on my shoulder blades although it did read my body so I'm not sure why I did that. Anyway, moving on 30 minutes later, the machine ends at first service I'm supposed to continue on with my next service but the staff was supposed to come and reset initial service was done at 5:50 PM. It's now 615 and no one has come up to knock on the door and I've been laying here waiting for someone to come and restart this machine.. While the place is clean, the lobby does have a lot of folks coming in and out. It seems to me that this is just a second thought and not priority to the house. Any customers coming in if their service is not immediate and one and done they'll be laying here waiting for no one to show up. Not impressed whatsoever.

The spa was phenomenal -- so relaxing that both my husband and I almost fell asleep! The pressure…read morewas perfect; even when my husband asked his masseuse to go harder, it never felt painful or uncomfortable (which can happen at other places). They paid great attention to small details. I loved the soothing, meditative music, the sound of flowing water, and the gentle scent of incense. The only thing they might want to fix is the strange noise coming from the fountain. They also offer complimentary access to the sauna and steam room. Unfortunately, the sauna on the women's side was under maintenance, but the one on the men's side was available.

Hi to everyone writing in here that also was scammed out of their money by Dtox. Please remember…read morethat this company had written that they were going to be reopening, and that anyone's packages/services they already purchased would be fulfilled (at a new location) and that anyone who had gift cards would be using them in the future. You have options to report them: If you lost money on unused packages or gift cards from Dtox Day Spa, you still have paths to recover your funds: Credit Card Chargeback: Contact your credit card issuer or bank immediately to dispute the charge for services not rendered. Note that banks have strict time limits (often 60 to 120 days from the transaction date) for filing a chargeback. File a Consumer Complaint: Report the business closure and unfulfilled services to the California Attorney General or the Los Angeles County Department of Consumer and Business Affairs. Small Claims Court: If the amount lost is substantial and credit card recovery is impossible, you can look into filing a small claims action against the business owners, though collecting can be difficult if they have completely shuttered operations. What they have done isn't ok. As far as what I could find, the owner is Austin Adduci (Since it was sold in 2016)

I last visited about 2 months ago. I didn't ask for a specific person and I went with whoever they…read moreassigned me trusting them. The masseuse seemed like they didn't know what they were doing. Despite my telling them to be gentle they did not and it ended up being a painful experience. On top of everything, they had really bad breath and two months later I still can't forget that horrible smell! The owner alleging in their response that they honored my request for therapist is clearly a lie because I definitely remember not requesting anyone specifically and thinking during the time of my massage that was a huge mistake. And no I cannot forget that horrible smell which is etched in my brain forever.

My favorite spa. The ambience, the staff, the fruit and tea afterwards. Chefs kiss…read more No parking lot but if you pick the right time of day I've never had issues finding a street spot.

LOVE LOVE LOVE. My whole booking process was very simple. Upon arrival I was asked if I wanted some…read morefruit infused water and if I needed to use the bathroom. I treated myself to a birthday massage and added on the CBD oil. I felt so zen and the masseuse told me the balm re activates in the shower. The massage was heavenly and they also gave me a little after service advice/recap. They were recommending how often they recommend going in for a massage and even tell you what spots were filled with knots and such. The place plays ocean sounds as you get your massage. It's on street parking come a little early to find a spot. 10/10 would recommend.

I've been seeing Ralph consistently once a month for almost a year now, and I genuinely can't…read moreimagine going to anyone else! He somehow knows the exact amount of pressure to make me feel completely relaxed while also making sure I (and my knots!) get some good use out of his magical hands. He's also incredibly thoughtful about checking in before every session to see what I'm in for that day, whether it's a full-body massage, certain areas that need extra attention, or anything I want him to avoid. And afterward, he always follows up with what he noticed during the massage and any recommendations for things I can do at home to help in between my monthly sessions. My 50 minutes with him absolutely FLY by, and if/when my schedule allows, I will definitely be splurging on an 80-minute session. Ralph is such a friendly, kind, genuinely caring person, and I truly can't recommend him enough. Although selfishly, I'm going to be a little annoyed if this review makes it harder for me to get my monthly appointment.

I am so glad I got the opportunity to come here. Although my friend and I only got to stay for a…read morefew hours, we made the most out of our time. First, we got a couple of soju slushies and ordered the fried dumplings. I have never liked dumplings, but these were THE BOMB! They came with a sweet chili sauce that really made it taste great. Then, we enjoyed the Himalayan salt room. Some people were talking too much which was annoying, but I understand it's a spa and people come with their friends and family to unwind. We enjoyed a few more sauna rooms before heading downstairs. Downstairs, there were two pools and 3-4 hot tubs. We ordered delicious mojitos at the pool bar and enjoyed the rest of our time. I cannot wait to come back. A day pass was only $40 to enjoy all the amenities. Although the drinks and food were extra, I was so glad to be able to order food and drinks at a spa.

I've been coming to Spa Palace regularly with my sister and a friend because we enjoy relaxing in…read morethe "Females Only" jacuzzi. Unfortunately, our visit today was so disappointing that we decided to leave almost immediately. After showering, we went to the women's jacuzzi and realized it wasn't working. We let a staff member know, and all she said was that the button was broken, it was no longer in service, and that we should go to the front desk. There was no apology or effort to offer a solution. When we spoke with Levante at the front desk, he was understanding and professional, just as he always is. He greeted us kindly, listened to our concern, and let us know that since we had just arrived, we could receive a refund. We appreciated his customer service. While we went back to get changed so that we could leave, our experience took a turn for the worse. When we got back to the front, Jason, the janitor, was incredibly rude and unprofessional. Instead of trying to help or speak respectfully, he said, "You've only been here 9 times, and there's nothing we can do for you." His comment was unnecessary, dismissive, and completely inappropriate. As paying customers, we expected to be treated with courtesy, not spoken to in that manner. The issue wasn't just that the jacuzzi was out of service-things break. The bigger problem was the lack of communication and the way we were treated afterward. If a major amenity is unavailable, customers should be informed before paying. And no employee, regardless of their position, should speak to guests disrespectfully. Thank you to Levante for being professional and helpful, but because of the poor handling of the situation and Jason's rude behavior, this visit left a very negative impression. I hope management addresses both the communication around out-of-service amenities and the way customers are treated. REPLY TO THEIR RESPONSE : First, of all 10 to 15 minutes after arriving, we approached the front desk to report the issue. A staff member named Levante explicitly informed us that we could receive a refund. Based entirely on that assurance, we immediately went to shower so we could leave. Our primary reason for visiting your facility is to use the women's jacuzzi; had we been told a refund was not possible, we would not have rushed to shower and exit.When we returned to the front desk, we waited several minutes for Jason. Rather than listening to our explanation, Jason approached us with a very poor, rude attitude. We spent another 20 minutes trying to resolve the matter with him.To be clear, I never initially demanded a full refund. I only expected one because your own staff member offered it to us. Given the misinformation and the poor service we experienced, I am simply asking for a $10 discount credit toward a future visit. I strongly encourage management to properly train staff on company policies and take accountability for the conflicting information provided by your team. It's frustrating to see so many companies automatically defend their employees instead of taking the time to genuinely investigate customer complaints. Too often, it feels like the focus is on avoiding negative reviews rather than determining what actually happened. The reality is that businesses and employees make mistakes. When multiple customers share similar negative experiences, it's difficult to believe that every one of them is inaccurate. Instead of dismissing complaints or becoming defensive, companies should take them seriously, investigate them fairly, and hold employees accountable when necessary. Owning mistakes and addressing them is what builds trust and credibility. Customers are much more likely to respect a business that acknowledges when something went wrong and takes meaningful steps to improve, rather than one that automatically shifts blame or dismisses legitimate concerns.

A friend and I visited on Valentines day in 2024, and we only did general spa day admission, no…read moreextra paid services. It was our first time here and we had a wonderful time. The entire facility was very well kept and organized, and we enjoyed all the rooms immensely. Our favorite was the large heated jade floor, it's the perfect spot for a nap! Everything was well stocked, there were plenty of towels, robes, snacks, and drinks ready. In the main wet area they also had cold lavender towels freshly available. Their bathrooms were great, and they have a huge vanity with hairdryers and basic items for when you were ready to leave. Both the shoe lockers and personal item lockers were secure and we had no issue or concerns with our belongings, but I did bring my Doc Martin's and had to spend a few minutes fitting them into a shoe locker. (This was my mistake) The edible amenities were good, most of the snacks were prepackaged (granola bars, instant ramen, popcorn, trail mix) but they restocked frequently. They also had cold water, barley tea, and hot water with tea packets at the ready. The GA spa price is great for what you get, I can't comment on what it was before but the experience was worth the $60. It's a great place to bounce between relaxing rooms and have a great time with beloved gal pals. No pictures since phone usage is discouraged as everyone is nude, but I will definitely be back with more friends next time I'm in LA.

Extremely disappointing experience…read more We drove an hour and a half from the San Fernando Valley to come to this spa, only to arrive and find out that the appointments we had scheduled were not actually what was booked. We had already called multiple times because the website was not working. The front desk was not helpful and insisted that we create a profile and provide our credit card information before they would assist us. Eventually, we were told to download an app just to schedule the appointments. After going through all of that, driving 1.5 hours, and arriving at the spa, being told the appointments were not what we had scheduled was incredibly frustrating. What bothered me most was the lack of care, communication, and effort to resolve the situation. Mistakes happen, but how you handle them matters. Unfortunately, the customer service we received was extremely disappointing, and based on this experience, I would not recommend this spa.

Ana Rodarte!!! I had the pleasure of getting treatment from her. My wife booked an appointment for…read moreme because my shoulder and neck was hurting a lot. After the first session, I was 75% recovered! She's by far the best therapist I've had in a long time. Here are her skills: She is VERY good at finding trigger points. She finds them and destroys them. She has a deep understanding of how the muscular system works. She knows how long to put pressure on a trigger point. She's friendly and easy to talk to. Overall, I'm very satisfied with the session and would recommend her to anyone who needs pain relief therapy.

Came here for the first time yesterday and had a great experience! I got the sacred simplicity and…read moreit was exactly what I needed. My masseuse, Barbara, really paid attention to the knots on my shoulders and made sure to address it throughout my back and not just my pain points. It helped me realized that everything was connected! It was truly a full body massage from head to toe and was really relaxing. The room is nicely dim with some light music and they were quick to get me in. They also offered me water/tea. There's a lot for parking as well, would recommend!