Highly recommend Justin and his crew from Caring Transitions. He enabled me to focus on the person…read morein transition and managed all the stuff. From the estate sale, donations and recycling he cleared out the condo and had it ready for sale in a short time. He was sensitive and respectful to the sentimental value of things and patient when she was not ready to let go of some items. He moved her stuff in to Assisted Living and was back in a year to move her stuff out of Assisted Living as she had another transition. He saved me many trips to Cincinnati by handling so many things on my behalf, communicated frequently and was fast and efficient. Very organized and kept good records. I feel lucky to have met him as he has great experience in the transitions of an older adult and offered an ear when times got tough. His service is invaluable!

Justin Lavadour did an excellent, high-quality job with the cleaning out and sale of items in my…read morelate father's home of many years. He is an excellent listener and always follow through appropriately.

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

Fantastic movers! They were very responsive, arrived on time to unload a truck into our home. It…read morewas a HOT day and they were tirelessly to get everything in and assembled quickly and efficiently. Very polite! I would highly recommend them to anyone moving in the Cincinnati area!

Scheduled a move and they cancelled it 2 weeks before because the invoice wasn't paid prior to…read moretheir service. There was no notice or call before cancelling and the conversation I had with the person did not state I needed to pay the invoice to complete the service. When I called to inquire about the sudden email cancellation, I was notified my date was no longer available.

I will be very happy to change my rating of this company when I see my replacement of my glass TV…read morestand shelf that supports my television that was smashed during the move. They were PAID and so far I have had no word from them about the shelf that was identical nor the one that was smashed! How about it Tenneal?

Received great service from this company. They made a usually stressful experience run very…read moresmoothly. Tenelle, the owner, is thorough, asked questions and sent me an inventory form to make sure they were prepared for all of the furniture I was moving. The gentlemen who moved me were polite and efficient. Definitely would recommend them!

International move from NH to the UK. Beware of hidden costs until your HHG are delivered! Loading…read moreand unloading crews were excellent at both ends and very friendly and professional. A shout out to Chris, who was very helpful but that's where it ends. Our move manager was difficult to contact and tried to charge us twice for unloading/loading services. Not an easy person to work with. We would not recommend for international or military overseas moves.

These guys aren't that great with moving…read more We had a military move, and they were contracted out to bring our stuff to our house. The guys who packed our stuff at the other end were great.. (S&M Moving). Everything went downhill when our stuff was transferred to Planes Moving & Storage. They weren't very honest. Biggest red flag, was them checking off that we did not want them to unpack and remove all the boxes for us. And then, they hid that line with other papers and told us to sign the bottom of the form for the "Notification of Loss or damage at delivery". We were fine with this since we wanted to unpack everything ourselves anyway, but they didn't even ask us. Another red flag was them getting mad at us for telling them to give us a minute to make sure all the boxes were there. They just wanted us to sign off saying we got everything and they wanted to leave fast. The guy in charge said everything came packed up in crates so there shouldn't be anything missing. I told him that's great, but everything wasn't shipped in crates so we're still going to check. Also they claimed that they had to carry a piano up a whole flight of stairs so they would need excess carry services. That's just BS. We don't have a piano. It's just an electronic keyboard. I can carry it myself! We have other furniture that's heavier than this. SO DISHONEST. And they took about five or six smoke breaks. I would NOT recommend Planes Moving & Storage of Dayton!! EVER!!!!!!!!