Excellent professionals, great caretaking, very good training, flexible to circumstances. Very…read moreimpressed with the company and it's personnel.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Salem, OR. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Salem and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

They do not answer the phone at night. It is not 24/7 care as they say it is. Please, as amazing as…read moretheir staff is (because they really are all amazing people with hearts of gold), choose a different agency that answers the phone 24/7! Also... edited: the one request we had on the very first day was for one specific medication and we had documentation for why it was necessary. They assured us it would be readily available, no problem. But when the time inevitably came? They unilaterally decided the cost was too much and gave us the specific medication we had said did not work at all. They didn't even bother to call and ask if we would be willing to pay for it out of pocket. We absolutely would have, it was $100 for my dad's last greatest fear of pain at the end. So they decided on their own that his comfort in passing was not worth $100. This should be criminal. And I know none of their actual caregivers would have chosen that decision in a million years. But please, for the sake of your loved ones, go with a different agency.

What is written on their website "The primary goal of both Home Health Care and In-home Care is to…read morehelp our clients stay at home for as long as possible while maintaining quality of life" is the opposite of what they are telling my parents who are currently clients. They keep telling my mom they are not to be used for maintenance. They can only be used for short term to make improvements. My dad has Parkinson's disease. The objective is to prevent a decline in his condition. I think that would be considered "maintaining quality of life". The doctor referred him for home health and they were matched with this company. Yet the man from the company told my parents they do not do maintenance, only improvement. It seems to say the opposite of what their website says. Perhaps they need to review their website and change their philosophy if their practices have changed. Overall the therapists who have come to the home have been fabulous it's just the battle of trying to get services to " maintain quality of life" that has been a horrible struggle.

This place doesn't provide "care" They sent out a person who lied about their experience within my…read moreclients home causing immediate dismissal of my client. Totally unprofessional. They should have sent written notice of these supposed violations.

As the daughter of a veteran who selflessly served our country, I was exited to be given a gift of…read morehome care through the veterans administration (HAHA Program) when his needs increased and caring for him became harder for me to do personally. He was given to Comforcare of Salem as a client. Day one was full of hope. Having never had dealings with in home care I felt like we must be in good hands. He was assessed and his needs added to a chores list (for lack of a better word) to the caregiver. Right away we had an amazing caregiver. She was there two times and we were given the excuse that she got another job. Indeed she did. Within the company. Next we got a young woman who was like able but not capable. This caregiver did not follow through on tasks, was constantly on her phone (texting, calling, surfing), she would fall asleep in my dads chair frequently, came multiple times with 1 1/2 inch long fingernails that were pointy and dangerous, was a no show multiple times, frequently talked my dad into eating food that was not a meal but snack foods instead which is less than ideal for a dialysis patient, and so much more. She even took the liberty of cutting his hair without having a clue as to what she was doing let alone asking if this was going to be acceptable. Today I write this review as I have for the fourth time been left without a caregiver for my dad. He will not get his shower but a bed bath which is all I am able to do. No visitor to brighten his day. No helper to supervise that rare walk. I don't get so much as a call to know there will be no one coming. I do get excuses from everyone as well as empty promises. I am frustrated and overwhelmed with this company that hires so many very young and obviously inexperienced people who have poor work ethic and very little productivity as well as staff that offer excuses instead of real solutions. I have called the veterans program and will be asking for another provider of care and certainly making it known as to why I am so displeased. Additionally, over the last several months I have either had no caregiver or had to orient someone new with each day we were actually provided with a caregiver, which completely negates any help in care that it should be providing. Essentially, I am left to do all the care while they get paid to watch and that is just not right. This company is not providing the standard of care. At least not for this US Air Force Veteran.

I have been employed for Interim HealthCare for over two years now, by far it has been the best…read morecompany that I have worked for. Our management team is amazing always putting the clients first. I love that we get paid weekly and we have the ability to create our own schedules. Our company offers great pay and a benefits package. Check them out they are hiring!

You can't find a better home care service than A Golden Hand. The caregivers are exceptionally…read moretrained to provide the most compassionate, reliable, and respectful care to your loved ones. I highly recommend them.

I'm so frustrated with this company. I was ordered smallet oxygen tanks on 10/14/25. I still don't…read morehave them. Last Friday and the Friday before I was told it's being escalated. I've talked to no less than 8 different people from this company. When they call every single one asks for my insurance information. I've emailed it to them and read it to all caller's. One lady that called I couldn't understand a single word she said. I can't leave my house without these tanks. I've not left my home since 10/14/25. I don't understand why this company doesn't communicate with each other let alone the customer.

Horrible billing and customer service! Just billed me for charges for 2024 and said my insurance…read morehad reversed their payments to Apria. Never heard anything like that from insurance. Going to tell them to come get everything. Portable machine has never worked. I could go on and on. Avoid them at all costs!

I put a pecan pie on the top shelf of our freezer. A care giver was asked to clean out the…read morerefrigerator she left with a couple of bags. After her shift ended and she left our apartment. I opened the freezer and on the top shelf our pecan pie got stolen it's missing!!!! People go to jail for stealing She said I cleaned out the freezer before she left. My wife feels like calling a new caregiving agency. Affordable home care agency is not good My wife called this thief when she got home and asked if she knew what happened to our pecan pie The caregiver said I don't know what happened to your pecan pie This 9 inch pie was on the top shelf of that freezer and very hard to miss My wife an I feel like this thief may have stolen other Frozen items. Things don't Expire rapidly in the freezer

From the owner: Affordable At Home Care is to be the premier provider of services to promote health, healing and…read morewholeness for our neighbors; and is to be the premier employer for our compassionate team.

Caregiver Connection was great with getting back to me in a timely manner not only in the beginning…read morebut also whenever I had any questions. The Caregiver we chose was excellent! Wish we could have kept her longer, but was unable to keep my father at our house due to his Alzheimers. I would use them again if the need arises.

Caregiver Connection is absolutely the BEST!…read more Rahe caregivers try represent are of the highest caliber, and their office staff are friendly, knowledg

I just had the best experience with Sarah Harwood. My husband and I are nearly in tears of…read moregratitude. We had the most informative discussion in less than 10 minutes that I have experienced with any company, ever. Extremely helpful in this sensitive situation. Thank you, Sarah

We were so happy to find Liz Fischer! She spent time talking to me and my husband to find out the…read moreright place for my brother-in-law to move to. This is a challenging time with Covid-19, but Liz arranged for us to see (by some different means) 4 adult foster care homes all in one afternoon. She also came to each appointment with us and jumped in appropriately to ask owners questions that she knew we needed answers to. She also provided us with a basic questionnaire form so that we had a list of some good questions to ask each owner. We ended up choosing one of the 4 places, and everyone is very pleased with the choice. Liz is knowledgeable and resourceful! Thank you Liz!