This review is long overdue for Czarina and her team at Premier Homecare Angels. Right before…read moreThanksgiving 2023, my parents moved in with me and my family after my father had a triple bypass surgery. While he was recovering, my mother was later diagnosed with dementia. My husband and I quickly became overwhelmed with juggling our four school-aged kids with the differing needs of my elderly parents. We shared these challenges with Czarina and with her encouragement and help, she introduced us to Aurora, one of her amazing caregivers. Aurora was meant to assist with caring for my mom. Aurora became our angel at home for the two days/nights she was with us. As a very experienced caregiver, she gave us a brief reprieve in the middle of the week which helped us spend time alone with our kids since we knew my parents were being well cared for at home. Aurora is warm, patient, and loving. She took such good care of my mom and I will be eternally grateful for that. It was a plus that Aurora was a great cook and regularly cleaned my parents' room and did their laundry. Because she spoke Tagalog, I could hear my mom and her talking for hours during the day. She prepared my parents meals, cleaned up after them, bathed her and helped her in the bathroom. She even went with my mom to the hair salon, and fixed my mom's hair beautifully after her baths. There came a point when my parents decided to move into a senior community. Czarina was there again to help us. She called around to see what places had openings, walked us through the process of obtaining the necessary forms from Kaiser (and even called the doctor to help us get it signed), and gave us an idea of what to expect in those settings. This was my family's first experience with a caregiver and searching for a senior home. We were definitely more than satisfied with Czarina's guidance, as well as Aurora's kindness and gentle care for our mom. Thank you Premier Angels! If you're in need of some help for yourself or a loved one, look no further. Call Czarina and she'll help guide you as to what options might be best depending on your individual needs.

Very responsive team! My aunt was having a hard time taking care of my uncle who's health is slowly…read moredeclining. We thought she needed a break since she's his caretaker 24/7 so I started reaching out to local in home care provider. Premier Homecare Angels representative, Tedd, was very responsive, called me right away that same evening regarding my needs and explained everything I needed to know. They put me at ease and assured me just by sharing their knowledge of the whole process and empathy towards the whole situation. They made it simple! Next step was for someone to come into my aunts home to assess and ensure they needs I had described to them that we were looking for was accurate and to find a caregiver match with both my uncle and aunt. They were so flexible and when I scheduled the visit Tedd came out himself to assess on a Saturday, a few days after my initial call. That's great as we were looking to start the in home care services asap! Wow we were so impressed by his attentiveness, candor and putting my aunt and uncle as ease when we met. Long story short, we decided to move forward with Premier Homecare Angels. Tedd found a match for us with our care needs and schedule and sent someone out the following week! Great service, communication and flexible/willing to work with the client! Great all around! Unfortunately, my aunt/uncle are relocating to Arizona soon so this is a short term assignment but I wouldn't hesitate to reach out to them again if I ever need any in home care services!

This organization, and particularly the person we worked with, Anne Rosenthal, is absolutely…read moreterrible. They charged extraordinary fees for doing absolutely nothing. It's hard to believe but we literally spent thousands of dollars with them for what ultimately was half a day of mediocre care. We're reporting them to the BBB and will look into other ways to hold this company accountable for gross incompetence and financially abusing families who hired them to help manage the care of their loved one, only to be met with severe incompetence on providing basic professionalism. This company charged hundreds of dollars and hour for Anne's "support" while she lacked basic competence. They ultimately charged us thousands of dollars to "vet" caregivers. They supposedly spent dozens of billing hours "researching", "vetting" and "training" caregivers only to come up empty handed with either no available caregivers or caregivers that didn't meet the basic requirements we asked for. The caregivers that did actually show up up were totally clueless to our needs. Their inadequacy was glaring. Anne and the company should be ashamed of themselves. Save your family the time, frustration, anger and money. Hire someone else.

I do not need their assistance. I have advised them of this numerous times and they continue to…read morecall me. It feels like harassment now. They are rude and call me by my first name and never identify their company when they call.

I used Affordable Home Care agency for both my mother and father at separate times for…read moreapproximately four years and highly recommend them!! Their caregivers were highly experienced, communicated well, timely, trustworthy, loving and caring. The staff at Affordable Home Care agency is also very pleasant to work with and good at checking in and following up. You will also find their rates to be the most fair in the area. Thank you ladies for all your help and support while seeing my parents through their golden years, you went the extra mile to help last minute and I am so thankful!!!I

Great company! They have wonderful customer service and are caring. They are good at listening.read more

I had Avida Home care after a hospitalization. it was overall a nightmare Some caregivers were good…read morebut most were not. There was no continuity. The owners were focused on their profit. consequently many caregivers were barely English speaking. Most were not honest with their employer but the owners did not seem to care. Profit is their goal. Not great care. But they are smoth talkers. So watch out!!

We had a change of plans but we used their services for a short while,excellent,efficient and…read morecaring. Thank you Raul for superior service. Zenia Velasquez Lafayyete

Lighthouse Caregivers have provided my grandmother with 24 hour care for the past three years. Joy…read moreClark and her staff have provided exceptional care and are professional and attentive to accommodate my grandmother's daily needs. Joy has supported us with medical care, grocery shopping, and doctors appointments. Joy is professional, personable, and genuinely cares about the elderly. Lighthouse offers rates that are very reasonable compared to other companies. Joy Clark, the owner of the company puts in the time upfront by interviewing her clients and employees to ensure she finds a suitable caregiver. My grandmother loves her two caregivers and enjoys the companionship and care they provide. I would definitely recommend this company to my family and friends as once again they are professional, attentive, and provide exceptional care.

So far so good. Sending great quality caregivers!read more

Trying to call this agency and their phone says that their phone messaging system is full and…read morecannot take calls. This is concerning especially if we who have aging parents need to get a hold of them. This would be a very good reason to go elsewhere when looking for in home care

After a lengthy hospital and SNF stay my father was returning home. While happy to have him back…read morehome, timing was bad as it was a very busy time at work and I was unable to take extended time off to help with the transition. Decided to try In-Home Care for Seniors after receiving a referral. We could not be happier with the service provided by this provider. Oliver was quick to respond and matched us with excellent caregivers. We plan to continue utilizing their services.

When my Dad needed to have 24 hour in home care , we were referred to Premier Homecare Angeles and…read morewe got the best in the business. The 2 guys that took care of him were great. We could not have done a better job ourselves. After my Dad passed away and we got the final bill we found that even though the care was great the billing was not so hot. We had to figure it for them and let them know what the final figures were.

This place was a lifesaver for my aunt!! They have provided home care with Amazing staff!! My aunt…read morehas been so pleased with her service and the staff has been above and beyond with all of her needs. I highly recommend this company, especially for those with long-term care insurance. Best decision using Amada senior care!!

No continuity in care givers. My aunt died on a day we were suppose to have them come. I called and…read morethey charged me anyway. Not very empathetic. Money hungry!