Señor Mist

(13 reviews)

From start to finish they delivered as promissed on time…read more The crew Eli sent out, Rashod and Kris, were very respectful and helpful. Plus they didn't rush the install even though it was cold and windy most of the time they were working. Our patio area looks great now, thanks guys.

We had a free standing pergola installed. Everything from the quote to final clean up was done on…read moreschedule. Eli was very kind and explained our options. Mike our builder/installer was incredible. On time, friendly, very talented and skilled in his craft. The pergola was built in our backyard. Afterwards everything was cleaned up. It was a bit more in price than we expected, but the quality far exceeded our expectations so definitely worth every penny.

All Pro Shade Concepts

(161 reviews)

All Pro Shade Concepts is the epidemy of what a company should be! Every single person who we have…read morehad the immense pleasure of working with from scheduling to installation are absolute gems! I have never in my life experienced such amazing customer service! Not to mention that the product is top of the line! FAR SUPERIOR than the other companies products I had come out. Thank you Eric, Ben, Ray, Nora and EVERYONE else who worked on our project! You're the BEST! Don't waste your time looking at any other shade company, call All Pro Shade Concepts! Ya, I know, that last line sounded like a commercial, but I'm serious! You will not regret it!

Quality, great customer service, and I love the custom look! You won't go wrong with this company!read more

Blue Sky Patio Shades

(5 reviews)

My experience with this company has truly been 5 star. The product, service and installation are…read moreall well worth the price. We ordered two custom shades for our home; one for our covered patio and another for our pergola. Both look amazing and operate well, with a remote as well as an app you can use to manage automatic timing of up and down. Our backyard faces West so it's helpful to have the shades go down at the same time every afternoon in case we're not home to do it as it prolongs the life of our patio furniture. Brad, Garrett, and the installation team were pleasant and professional, which made our experience great. Both Brad and Garrett went above and beyond in terms of communication, responsiveness and attitude and it was a pleasure working with both of them.

My inquiry was met with a courteous quick response. And tho I'm not having the work done right now,…read morewas grateful & impressed re how considerate of ky needs with no pushy sales' job but a genuine neighbor & family team. Tops!

Patriot Patios

3.0

(6 reviews)

This review is way overdue! Simply put, Patriot Patio rocks! The owner, Justin is amazing…read more My husband and I bought a house with a large pergola already built, but the pergola had no supporting structure, only lattice. So when we got a really bad storm all of the lattice bent from having no support and it looked awful. I probably called 10 people to get quotes. Most of them wanted to tear everything down and start fresh and the quotes that I was receiving were ridiculous price wise. Justin was my last quote and he came right alway. He said he could fix it no problem. He quoted me such a fair price AND he got it done in like 3 weeks. Yes, I said 3 weeks. I'm so glad I called because I can't imagine paying the prices I got quoted, having to wait longer to have it finished, and go through the process of demo. We were so happy with his work that we hired him again to add on another pergola. It's really hard to find someone that is quick, honest, meticulous, and fairly priced. I wish all contractors would run their businesses like this! We will be customers for life! Thanks Justin and fam!

Will not respond to emails or calls. After installation. After installation problems were found,…read moreand they will not answer telephone calls.

Arizona Shade Masters

4.0

(63 reviews)

I had AZSM connect two patio roofs with a custom 26 ft. insulated roof solution…read more Every step of the process from onsite consultation, to help with HOA approval, to final installation, was professional and friendly. I now have full shade across the entire backside of the house, and couldn't be happier with the work that was done.

Excellent Sales, Poor Workmanship, Ignored by the Company…read more I found AZ Shade Masters at a recent home show and was impressed with their presentation, product, and information about pergola options. I obtained bids from four firms and AZ Shade Masters provided a detailed and competitive bid for my planned 4K Aluminum pergola. Unfortunately, the installation is where things went sideways, and AZ Shade Masters ignored my concerns: 1. White caulk on the roof is visible from ground level - The installer advised "I" can fix this by painting the caulk with matching spray paint, but it may take several coats. 2. Closer inspection with a ladder revealed caulk haphazardly applied with drips left wherever they fell. 3. Frame beams were cut too short, and gaps are filled with wide beads of painted caulk. 4. Metal shavings were left in the rain gutter along with a metal scrap cut to allow water drainage. 5. Gussets of unequal length were accidentally installed requiring the correctly sized shorter gusset to be replaced to match the longer to avoid leaving exposed holes in the posts. The installers had the design plan in hand but suggested they could install my pergola however I wanted. I stressed several times they should follow the plan and was forced to correct them when they attempted to deviate (for example: eliminating gussets when they were to be included and sloping the frame beams instead of installing them level). One even suggested I was "OCD" for insisting they follow the plan. (I DID accept one of their suggestions and shortened the pergola height by six inches which was a solid recommendation). After discovering the caulk issues, I texted photos to both my salesman and the company manager. I also left voicemails and a message with the showroom. I connected with the salesman who advised some aspects of the caulking are "normal" but not all and he deferred to his manager for any remediation. I have heard nothing since from AZ Shade Masters. While the crew was personable, installation quality leaves much to be desired (the photos speak for themselves). I should note the installers have the customer sign a form that there are no concerns after installation is complete. I signed as I was largely satisfied and the pergola looks good at first glance, but closer inspection reveals issues not apparent from ground level. These issues combined with the lack of response from the company prevent me from recommending AZ Shade Masters.

Straight Line Landscape

3.2

(23 reviews)

I hired Straightline Landscaping for a project at my home, and unfortunately my experience went…read moredownhill after the initial payment was made. At the beginning, they were very communicative and responsive, which gave me confidence in moving forward. However, once they received our money, their level of service noticeably changed. First, the project start was delayed by an extra week with no communication from their team. We had to reach out ourselves just to get an update. Second, midway through the project they contacted us about adding electricity to our built-in feature. Since the cost increase was minimal, we agreed. But when the project was completed, they told us they couldn't figure out the electrical component--and refused to refund the money we paid for that addition. Third, our front yard sprinkler valve has leaked three separate times over the past 14 months. Each time, it takes weeks to get someone out to repair it, which is incredibly frustrating. Fourth, I have left numerous voicemails, emails, and warranty requests asking to speak with a manager, and I have yet to receive any response. Lastly, during the first windstorm after installation, one of the lights was knocked over because it was not installed properly. The company refused to take responsibility for the improper installation. Overall, the lack of communication, accountability, and follow-through has been very disappointing. I would not recommend Straightline Landscaping based on our experience.

If you value quality work, not having to micro manage your contractor and working with a fantastic…read morelandscape designer then you should certainly contact Straight Line. From start to finish they were always professional. We loved the design ideas that were shared and design process. We were always able to bounce ideas past them along the way. When it came to construction, they had a fantastic crew who really did great work. And if we weren't happy with something they would adjust it. The really wanted to ensure that we were thrilled with our landscape. They even fixed other work performed by the pool contractor because they knew it would be a problem and they wanted to do the right thing. Not many contractors do that. The finished product is phenomenal! We love being in our backyard and sharing it with our neighbors and friends. Also, they have a great warranty program and a dedicated warranty team to help. Since they do a lot of work for the home builders you don't have to worry if they will be around to help after the job is done. Highly recommend them for your larger landscape needs.

Liberty Awnings and Shades

4.0

(208 reviews)

On 5/13 2026, we had our Patio Sun and Wind Screen installed…read more We had an excellent experience throughout the entire process. At the in-store sale and order back on 4/17/2026, for less than a month for completion. The installation team of Grabrail and Byron first had to remove our twenty-year-old awning. This process left many stucco holes that had to be repaired. They stepped up and painted them so no repairs showed. Our patio protection is back and looks great again. Thanks for the excellent quality service. Adam and Patsy Bona

Very professional and great follow up. Technician was very polite and did a great job cleaning our…read moresolar panels. Would recommend to family and friends.

Backyard Oasis Superstore

3.3

(3 reviews)

On a whim last September my husband and I stopped in to investigate the possibility of upgrading…read moreour backyard. We knew kinda of what we wanted and just wanted to see what was out there. We met with Cindy. She listened. Then Russell came over to introduce himself. What I wanted was a one stop shop. I got it. Selected patio cover, travertine pavers, shades. Arranged for an onsite inspection with Russell and got a price. We requested drawings for the HOA and they were delivered electronically. January 6, 2021 was start date & completed by January 20, 2021. We did wait 4-5 additional weeks for shades which we knew about in advance. Kudos to Cory the GC. No surprises. Shot out to all the installers Justin & Tyler for the education and top block install. Note: We asked Cindy that we wanted a start date that would get all the demo & installs done in a row. That happened. Now with a broken arm that keeps me at home - that space is a welcome addition! THANKS

I purchased a Napoleon Bar b que off the floor in October. They delivered it to my patio already…read moreput together. After examining it, I realized there were bolts, and many parts missing. I immediately called the store and reported the missing items. I was told the parts would be ordered and someone would get back to me. I have since called 4 or 5 times and was promised it would be taken care of. Now, they don't even return any of my calls.

Next Innovation

3.0

(2 reviews)

We found this company through a yelp project. Rafael is super easy to talk to. The guys got a…read morelittle behind but they did get the work done. We love it!

Update 8/21/25, Mr Rafael Zamora offered to refund my money for not completeting my project on Aug…read more9,25.he was to transfer the funds that day. I'm still waiting!! He's a fraud, do NOT use this company, he is a liar and stealing hard earned money, his contract states " he's excited that you trusted him with your project" , fraud, fraud , and more fraud. I do not recommend this guy and this company.

Ariza Pavers

4.3

(6 reviews)

If you are looking for a company that is exemplary at pavers, this is the one to contact. They are…read morea small business who do a very professional job. Everyone who visits comments on how nice the pavers look. Workmen who come to my house often ask for their contact details. I had them widen my drive, replace the front sidewalk, add a sidewalk on the side, and expand the rear patio so I had more entertainment space. My daughter had them replace her front walk and patio, plus the entertainment area in the back. Both of these paver installations look great and upgrade the properties.

Horrible service to much money and the quality was not well the service there was horrible.read more

Urban Desert Pest Control

(1.2k reviews)

Tommy was very professional, knowledgeable, and helpful throughout the visit. He took the time to…read moreexplain everything, offered great advice, and provided clear next steps to help address my pest situation. I really appreciated his expertise and excellent customer service. Highly recommend!

We have had Tony R. with Urban Desert for about a year now. He is very attentive and thorough,…read moregoing above and beyond for our quarterly maintenance. Tony is very friendly and we appreciate the time he spends taking care of our home!

Arizona Superior Awning

(22 reviews)

We had a great experience with Arizona Superior Awning! They installed a pool shade sail for us,…read moreand we're very happy with how it turned out. Ralph was great to work with and had excellent communication throughout the entire process. Everything was handled professionally and the finished product looks great. We would definitely recommend Arizona Superior Awning!

Az Superior Awning was incredible. We didn't know what we needed/wanted and they worked within our…read morebudget to get us a beautiful power retractable awning. This is a hard working family owned business so you might not get an immediate response to a call or email but they are definitely worth waiting on! Thanks again Ralph!

Oliver Smith Jeweler

(184 reviews)

•$$$

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

Would leave more than five stars if I could! Amazing service, great people, fast turnaround…read more My fiancée's engagement ring needed to be resized after struggling to find the right size for her finger (and, candidly, two very bad experiences at another jewelry shop). John was extremely helpful in helping us decide the correct size and suggested beads to help find the middle ground between fitting over her knuckle and staying in place once on her finger. John also noticed that the prongs on the ring had come slightly loose and educated us on checking regularly (and what to check) to ensure the stone stays in place. John was honest with us throughout the process, but respectful of what we needed and wanted for such an important part of our lives. Would HIGHLY recommend Oliver Smith and plan on giving them our business going forward.

Biltmore Mechanical Heating And Cooling

(84 reviews)

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

After a recommendation of a good friend, we reached out to Biltmore Mechanical to see if we could…read moreget a second opinion on our AC unit that stopped working abruptly! They came out the same day to just look at the unit and automatically found a leak that was causing our AC to not work. They were able to give us a few quotes so we could choose what we wanted to do at this point. They were extremely kind and worked very hard in the AZ summer heat to fix this leak within a few hours! Very grateful for them and their quick response!! I will absolutely recommend anybody to utilize them.

Quality Awning Service

(4 reviews)

Our 9 year old motorized system needed service, the OEM and the installer washed their hands (too…read moresmall of a work for Liberty) I reached out to them. Dani was super responsive, and Mike the owner came in and provided a reasonable quote the next day. I was able to get them schedule it immediately. Their team came in on time, did a very clean and perfect job fixed problems created in the original install and provided me with instructions for upkeep and maintenance, fixed a few other items they noticed and made it better than when we first purchased the house. I will recommend them anytime.

Our old outdoor shade company won't service our gated community anymore due to 'overreaching'…read moresecurity measures. Call Quality per another ND user; very responsive, very fair pricing. Highly recommend.

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Ken S.

7 years ago

You know, when you're hiring someone to do something you're not completely familiar with, it's reassuring to somehow know that the person you are entrusting your work to is honest, knowledgeable and has your best interests in mind and not driven only to make as much money as possible. Rex and his crew at Senor Mist ticked all the boxes for someone you'd want to deal with. While their price was slightly higher than another contactor I contacted, Senor Mist installed higher quality equipment and made suggestions as to how to optimize the systems performance (location of pump, use of softened water, etc). And lo and behold, the system installed works as advertised by Rex ... and even better. If you really don't know much about misting systems but want one installed, my suggestion is to get another company quote you on a system and then get Rex from Senor Mist to come out and check your situation out, and I would guarantee you will notice a difference. Just fork over a couple of bucks and then sit back and enjoy!!!! read more

Allen R.

2 months ago

Great customer service. The issues with our misting system was resolved quickly. Oscar was able to troubleshoot the issues that was going on with the system that was causing the system to not work correctly. The misters were taking a long time to come on and the pressure was decreasing. He found out what the problem was and repaired it and now they work great. Also had a great idea with an area that was needed more mist by suggesting we add some stronger misters in that area to create more mist. What a difference it made by adding theses misters. He also made sure everything was working correctly before he left. Couldn't be happier with getting the service scheduled and repaired within a couple of days. Thank you Senor Mist. read more

Greg G.

8 years ago

I've recommended these guys to my neighbors and friends and finally decided to take the time and for a yelp out. Are you kidding me, they are great. Karen will get back to you on the phone within a few hours. She works with you to determine what you need. If you want they will even have Rex call you to talk about your mister challenges. If a tech is needed they show up on time, are courtious and know they are doing. Great job guys. Look forward to watching you grow. read more

Rupa K.

8 years ago

We recently had Rex and his team come out and install a mister system for our home. Rex was great and upfront with pricing and communication beforehand. He wasn't pushy and gave us time to make our decision. His crew was friendly, prompt and wonderful to work with. Senor Mist was referred to us by friends and we would not hesitate to recommend their services to anyone! read more

Fritz C.

4 years ago

I had a mist system set up at my house yesterday and it turned out great! The guys who came out and gave me a quote were great and the installers were great as well! They gave me a quote on Tuesday 10/18 and it was installed Monday 10/26. (Could have been done Friday 10/21 but I was out of town) I would highly recommend Senor Mist for your next project. Thanks again! read more

Lucia P.

7 years ago

We had a wonderful experience with Señor Mist! The owner Rex, was personally involved from the initial layout to the completion of the job. It's so refreshing to have someone take pride in their work! Additionally, the temp outside was 101 degrees and with our new misters on our shaded restaurant patio, it was a comfortable 86 degrees. We are thrilled!! read more

Jon S.

7 years ago

I waited a few months after the install to write this review. The misters are up and running and we couldn't be more pleased with the results. The are working wonders on the patio and everyone we have over compliments us on the quietness of the motor and the professional type misters you installed. Thank you Senor Mist and Rex!!! read more

Katy G.

8 years ago

Highly recommend Rex and his company. He did a large patio for my elderly dad. He and his very professional crew were very kind and patient with him and he's repeated questions. The installation was fantastic. Clean, can hardly notice the misters. Nicely done guys! read more

Susan B.

8 years ago

Company that hires vets! Did a great job installing misting system for us. Crew was well supervised, polite, on time, cleaned up after themselves and explained how the system worked in great detail, answering all of our questions. Highly recommend! read more

Albert O.

8 years ago

We had a misting system installed on July 5th and love it. The installation crew was on time, polite, and very efficient. Rex the owner was so informative and down to earth. Senor mist is who we recommend for misting systems. read more

Deb M.

1 year ago

Senor Mist technician Tim let me know via text that he was on his way to my home; was friendly & professional and provided excellent customer service in re-starting my backyard misters for the Spring season. Thank you! read more

Linda S.

5 years ago

Senor mist has been very easy to work with before and after installation. I would definitely suggest calling them and getting a quote if you want a system around your patio. read more

Marc O.

5 years ago

Fantastic experience. From the first phone call to the technician the customer service and knowledge of the team were top notch. Will be using them from now on. read more

Señor Mist - patiocoverings - Updated August 2026

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All Pro Shade Concepts