Customer service at this location is appalling. The staff act beyond annoyed when asked for assistance with anything. I'm a Sephora Rouge member and would much rather shop online than be insulted by the negative attitudes of the staff at this location. read more

Annette and Jeanette were so welcoming, friendly, and helpful! They're so experienced and knew so much about the products I had questions about. Love their recommendations on makeup and hair products. They're amazing! read more

My go to Sephora. They usually always have everything in stock which I love! The employees are very welcoming and nice. Tonight around 5 I used the $20 off on my purchase and accidentally forgot to use my gift card. The girl at the register so kindly helped me find a way to use my gift card on my purchase even though I had already paid. I already know that that was probably a pain in the ass, but I'm very appreciative of her extra efforts! Thank you for being so kind and helpful!! read more

Lizzie was phenomenal at hooking me up for a beautiful face!!! They gave me lots of tips and tricks that I had not known before, and I did not feel pressured into buying a lot of stuff even though I did!!!!! The register lady was nice enough to tell me that I was only six dollars away from a free gift, of course I couldn't pass up that opportunity! Go see Lizzie if you want a flawless face! read more

Idk if it's a Disney thing but this Sephora location never disappoints. Been shopping here since like they opened, staff has come & go but they're always such friendly staff with friendly & happy customer service & attitude. They always have what I'm looking for & more. Most of the time i stop in to see what's new or to put on some makeup lol but always end up buying . I live at this Sephora store & refuse to shop from any other location other than this one . Thanks Sephora Disney for such great & awesome service & expectations throughout the years! read more

I came here wanting some fall /winter colors for my lips and this is closet location for me. Every time I come here that are always out of everything. The sales girl helped me find the shade I wanted in a different brand but I don't know if I'm completely sold yet. The reason I love sephora is they have an amazing return policy. Just a heads if your coming to this location. Down town Disney now charges for parking. If you spend $20 or more in any retail shop you get 2 hours free. So make sure you take your parking voucher with you!! read more

Hands down my most favorite Sephora in the USA! They are so helpful and knowledgeable!!! Not intrusive and are available to help with questions or samples. The Sephora close to my house is the worst and this one goes above and beyond!!! Elaine was so sweet and caring without being pushy. Thanks for all the samples, knowledge and for making me feel welcome! I'll be back for sure!!! read more

My preferred Sephora stop. Staff here are more attentive and helpful than at other locations. Maybe it's because they work at Downtown Disney. BE AWARE OF THE NEW PARKING POLICY! read more

Came here today to get new foundation. Had no clue where to start! Thank god for Maria - she was so quick to grab a color associate to help me pick the perfect brand and color just for me! Even as busy as it was, everyone was so attentive and helpful. Can't wait to go home and try out my new HD makeup forever foundation read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Anaheim, California

I'm addicted to sephora. I wish the Disney storybook eyeshadow palettes would come back. read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Anaheim, California

This is for Ana .... She is so awesome because you know that she is genuinely friendly and willing to help you.... Go to girl... Love love her ..... read more

SEPHORA - Laarnies brows made by Ana - Cosmetics & Beauty Supply Near Me - Anaheim, California

Thanks to Elaine, I had a great experience! She greeted me, was friendly, and made my makeup look really good! She was the only one that greeted me (I'm always ignored at every Sephora), so next time I purchase at Sephora I will go to this one. read more

This is my favorite Sephora ever. Unlike all nearby locations, the staff here actually take their time to help you! Plus, it's a big store, therefore you'll find what you need! Some stores don't carry all their merchandise so when I came here, I bought everything I needed without having the hassle of calling nearby locations to see if they have anything in stock. And the fact that it's at downtown Disney is better! Yeah, parking isn't great but it's a great place to visit. read more

Jane did an amazing job with the mini facial. Super helpful and well informed on the products. I definitely learned a lot about what I needed skincare wise. Overall great experience! read more

Went in yesterday just to get matched with a new color liquid foundation. Jenn did a little mini make over with me and matched me with the most perfect color foundation! It seriously looks like I'm wearing nothing!! She also recommended the perfect shade of bronzer and taught me how to apply it! I'm so happy with the products and knowledge I left with! Thanks, Jenn! You're seriously the best! read more

Went in for a return , there was issues with my online order manager Africa treated me as I was a thief said she couldn't do anything ? I had my receipt, my Id and the unused product , for being a busy store I'm down town Disney I was disappointed at the service I received and the fact that I was being examined like if I had wrong intentions. read more

I drove out to Downtown Disney from Irvine for an hour to resolve a receipt mistake that was made earlier this week when I went to this same Sephora. They had charged me for the same lipstick twice as opposed to the lipstick and concealer I had bought. I went back thinking the price difference might be significant. I arrive, explain my situation, and get charged for the proper items only to be told I OWED THEM another $2 due to the price difference. Sure they were nice to me but they completely looked past the fact that I came in to resolve a mistake THEY made and spent money just getting there. They couldn't overlook the two dollar charge? Hate to see it. read more

I've been to this specific Sephora for a few years but it seems that the customer service gets worse every time. Just went on Monday evening and asked to get color matched after doing so the young lady didn't bother helping me locate the product, my daughter also asked to get color matched and with an ugly face she did it and told my daughter to look for the products on the screen and left! Not friendly or helpful at all! And it's sad because it's part of Disneyland and it looks bad! Atleast Smile! read more

This sephora has tokidoki stuff, YSL stuff, etc. So it's pretty OK. Speaking of OK, do the sales people have some sort of suspicion that if you don't ask if you're OK every, I don't know, 5 seconds, that you'll start a shooting or something? This sephora is pretty helpful, but sephora sales ladies, every time I go look at something, I'm pretty sure I'm OK. read more

Approached the door with no line and no on inside the store. They lady said just wait till people come out which was fine. Then 2 seconds later says ok you guys are good to go in but what are you guys looking for? We respond just looking she says yeah but what all rude with attitude. I look at my wife and be both said to each other let's go. The lady says oh I didn't mean to say it rude. If she had to say that to us that mean she knows she said it rude. Called the store to speak to the manager waited 5 minutes to get her and we were already at the parking lot area and she offered to come back and give us a free goodie bag of stuff. Yeah kind of too late. Plus my wife wanted to claim her free birthday gift. Yeah so do not go here because they have rude workers read more

Worst Sephora i have ever been to! Came in looking for foundation and the guy was with a customer. Finished with her and didnt even look my way, say hi or anything. I was standing there for 5min trying to figure out what shade to get and he just said "oh this one goes here" and made me move out of his way. Very unprofessional. No customer service whatsoever. Forgot his name but he was a male chubby, sassy guy. The only guy there on 9/23/17 around noon. Very disappointed. The least this Sephora location can do is train those employees to at least say hi or ask if you need assistance. Cashier was friendly. Greeter at the door was nice but every employee working that day were just walking around doing nothing. Never going back there again. Tax is higher there too. So ladies, go elsewhere where theyll treat you better. This location needs to train their employees. Dont waste your time here read more

Love this location! Friendly service and wonderful products! We were greeted warmly when we arrived. I love the fragrance, skin care and makeup that they carry here! They have it all from high end brands such as Dior to the Sephora brand which is budget friendly. read more

Like many people, I love Sephora! I made an appointment on Friday to get my make up done for my engagement photos at Disneyland. I walked in and I was greeted by multiple employees. I was early but they accommodated me and made me feel welcomed. My make up artist was Krystal, and I LOVED HER!! She listened to all of my wants and needs. Although I love dramatic make up, I just didn't think it would be fitting for me so I asked for a more neutral look. Krystal did a great job at walking me through the steps, and stopping every now and then for some confirmation. I loved that she started everything lightly so if I wanted more of a smokey eye or more coverage I was able to add. When we were done, I didn't feel like a new person, I felt like my normal self, only more confident! She knew how to work with my face and skin and how to accentuate my features. We had something to talk about the entire time!! I know it sounds super cliche but I seriously felt like I made a new friend!! I wish I could fly her up to the Bay for my wedding because she was amazing! I usually become so overwhelmed and intimidated in cosmetic stores, but like I said, the staff was wonderful! read more

Sam helped us tonight , the red haired girl . I'm extremely picky when it comes to fragrances and she was very patient with me , she helped me decide on "jazz club" we will definitely be coming back ! read more

The most annoying Sephora to visit. It's almost always packed up the ass every time I come here, and kids are often dragged in here by their parents while at Disneyland - recipe for a headache. This location also has one of the smallest selection of products in all the Sephoras I've been to, which is surprising since it's located in Downtown Disney, a prime spot to reel in tourist money. Employees don't know how to greet you upon entrance, and it's so hard to flag an associate down for help due to all the other people in here. And they. Never. Have. What. I'm. Looking. For! UghhHhHHHHHhHhHh. read more

Absolutely the best Sephora I have been to, and I have been to a ton!! We have disney passes and so we frequent this store every time we come to Disneyland and have always received the greatest service from the people working here. Last night, I hope I got her name right, Kendra with long black curly hair, helped us and she was beyond amazing & patient with me, my son and my daughter helping us all pick out items and testing our skin & colors! All I can say is wow, I love coming to this store over all of the stores I have been to before!! read more

Jennifer helped me out and she did an amazing job. She help me get the right color for my foundation and helped me out with highlighting. She wasn't pushy and was just very helpful and make me feel comfortable. Great service from Jennifer read more

If I had a penis i'd get a boner everytime I walked into Sephora. This place makes me go into a make-up frenzy! I'd like to go in there with about 10 thousand dollars and just go nuts........ read more

I'm a cast member myself so I tend to go here before or after work, but every other time I'm in here I always get terrible service. Even on days when it isn't busy, some of the workers still have all the attitude in the world. I was just in here the other day and the look on their faces when I asked for help made it seem like it was such a drag when there was literally 5 people in the store. When I did get help, it was from a lady who looked like she could care less about what I had to say and didn't even smile at all while she was servicing me. I asked her about skincare and she kept talking over me and not even listening to what I was asking about. Not only that, in the middle of me talking she'd walk away and immediately, "Well I think this product is good.." and didn't even give me any eye contact. Seriously, if any of you girls who are employees are reading this, please work on caring a little more, cuz the fact that this has happened to me several times is just ridiculous. read more

As a regular Sephora customer in San Diego, I figured I'd receive just as good service here. Unfortunately, I thought wrong. I was here about 2 and a half weeks ago, after leaving Disneyland. It was near closing time, but I figured i'd stop in and grab a new powder since I knew i'd be quick. I was quite happy to see that everything was fully stocked, they weren't out of anything! Their store was clean and definitely not packed. Here is where everything goes bad... I approached one of the girls, didn't catch her name, asian girl with short/medium length hair, ombre stuff going on. No one welcomed me when I walked in nor asked if I needed help. She was the only employee nearest to me, and was absolutely rude and very unhelpful. I initially approached her and asked her if she can check my recent purchases to give me the exact color I needed since I had purchased one only a couple months ago. She rolled her eyes and immediately started to rush me. "Well what color did you buy?", obviously I didn't quite remember or I wouldn't have asked her to look it up. She begins trying to rush me, and is typing everything in on the computer rather harshly. I guess she either gave up or didn't want to do her job because she stops another employee and asks her to finish everything because she wanted to "LEAVE". Are you kidding me? All the other employees were getting off at the same time, yet they were helping their last customer and yet she couldn't do a simple task and transaction? Anyways, she takes off and this new employee starts helping me. I had my purchase in my hands within a few minutes. I do not understand what was so difficult about this that the first girl had to not only be rude but just abruptly leave. After everything, the rushing, the attitude, the "I WANT TO LEAVE", I walk to the door with my boyfriend and there she is, with the rest of the employees waiting to leave. What the heck was all that for if you were going to leave at the same exact time as everyone else you work with??? If you're from out of town and you're passing through Downtown Disney, don't even bother stopping here. Go to your local Sephora. (And if for some reason you just can;t wait and you come in here, beware of the 5 foot asian girl with ombre hair. She will give you the biggest attitude and attempt to rush you out of the store) read more

Marilyn was so helpful and knowledgeable, she knew so much of about every product my boyfriend and I asked about. I needed help finding the perfect foundation color for me and she was actually helping someone so she told me to continue doing what I was doing and she'd come find me and she did just that! Because usually most associates never come back. She even gave my boyfriend a few samples of products he wanted to try without purchasing it and not knowing if it would work for his skin or not. She was just amazing! read more

SEPHORA IS THE BEST! They have a wide selection of makeups, with samples outside for you to try on before you buy. Their staff is helpful and an amazing group of people! Don't hesitate to ask for help if you're not sure what you want - example, you want to look like that one girl you saw on myspace with flawless looking makeup but don't know how to replicate it LOL. Their return policy is off the hook! You can return any item, any time, used, opened, broke, damaged- you name it!!! Their return policy rivals that of Nordstrom's. I loveeeeee Sephora! But remember, beauty comes with a high price tag, so don't be sad when you walk out of the store with $112 less in your bank account. read more

A surprisingly pleasant first time experience at Sephora. Initially walking in it can be a little overwhelming and claustrophobic but it dissipates rather quickly. Visited to get my Color IQ tested and sample some merchandise. Spoke with the skin care specialist who quickly paged the Color IQ cast member and was greeted within minutes. Was serviced by a beautiful woman named Jeanette who was very kind, gentle, and informative throughout the entire process. She took the time to explain my results, various foundation options, and sampled several products for the perfect match. Even went to the extent of explaining the application process: primers, concealers, foundations, finishers, etc. (Because apparently my bare faced disheveled appearance seemed to scream "inexperience" yet I've had years of it in the past, lol). Never felt rushed, never felt pushed to buy, and quite honestly never felt out of place nor inferior in comparison to all made up ladies around me. Very pleasant experience minus the crowds & parking that comes with DD. read more

Horrible customer service. I called a bunch of Sephora stores to find this item and they were the only ones to carry it bc tnobody wants to shop there I bet. You would think that this location at Downtown Disney that has such high volume and is open late would have better service. After I paid, the sales associate never even gave me my card back and she stopped saying anything to me. She was just rude and uncaring. I even thanked her and she didn't say anything at all. Why the heck am i thanking the hag for giving the money. AVOID this crappy Sephora!!!!! I expect much better service from them read more

This Sephora has a lot of stock compared to my local Sephoras around my area. The woman that helped me color matched me well and even helped my male friend find a face mask. Came for a few items from Giorgio Armani, was in and out in no time! read more

As much as I love Sephora, this location of this place is ridiculous! When I came in, almost everything they had was out of stock! Seriously?! How can you make any sales without the desired product?! Disappointed... read more

I love this Sephora location!!! I want to emphasize on the "large collections" here considering that this store is hugggge. This location sells more products from a series of lines than the Sephora that I usually frequent at Los Cerritos Center. Moreover, this location offers great customer service and the staff are very attentive to your needs. This location has a large collection of Bobbi Brown products (my favorite line). I recently became a fan of its foundations ($47 - a large selection of varying colors too!), because it feels light and doesn't look caked on like other foundations I have tried. It also has a large selection of YSL lipsticks of about 20 different colors! YSL lipsticks ($34) have pretty colors, but if you want a firm and moisturizing lipstick, I suggest you go for the Sephora brand - it is much cheaper ($12) and applies on so much better than YSL lipsticks (YSL has a greasy and overly moisturized texture to it). This location also sells a good collection of Sephora branded brushes! I love collecting make-up brushes and Sephora has some pretty neat brushes. (Ironically, you should steer clear from the "all-over-face make-up brush #40" - this brush sheds more than your neighbor's cat!). Last, but not least, one of my favorite reasons about coming to this location (Downtown Disney) is wearing my Minnie Mouse ears and not getting weird looks about it lol :) read more

I only visit this store because they sell Thomas Roth products since I am a guy theres no other need to visit. On my 2nd visit I waked in and knew exactly what I was going to purchase but then I was approached by Princess and she asked if I needed help. I shared with her what I was looking for and she made my whole experience even better. Princess was suggesting items that would help with my skin and is very knowledgeable and built great rapport with me. I will always ask for Princess to help me with all my future purchases! read more

Not happy with this Sephora at all. I've actually only had one good experience here. And the rest of them have either been neutral because nobody really took care of me but he couldn't have anyone ignore me. Or they just been terrible and this time I was overcharged when I checked out and I didn't realize it until later and by the time I think we did out it wasn't worth driving back to the Sephora to get the money I was overcharged. I Purchased an urban decay lipstick that was on sale for 850 I was charged the full price. I suggest if you use this location one to try to come when they're not busy which is almost never answer to to check your receipt before you leave. read more

Located in Downtown Disney. Nice to have a full service store like this to shop at while vacationing at Disneyland. You can find your essentials incase you left anything at home. I don't recommend coming here on a Weekend nights to browse & test products. This place was packed with locals & tourists. You barely can move. Overall the staff was still friendly and managed to answer some questions regarding some of their products. I've been here on other days and the place was not packed and managed some browsing time. If you ask sometime they will give you free testing samples to try out before you buy the larger product. read more