This location has a good selection of products. Staff here are usually pretty friendly. Spotted Moon Bloodgood here once. She was buying some skin care stuff. I just love Sephora. I dont care where they put it. read more

Very arrogant, ignorant and immature employees are at this location. I saw 2 of the female employees today while teasing a customer. I guess they have no idea that customers are paying their paychecks. They also don't know their product line. I definitely prefer the Grove location. I am surprise that they are still in business. read more

In comparison with most locations, my personally opinion is that this specific location is relatively over crowded comparing to other. They carry many popular products and are always in stock. But it gets really hot after a while with all the studio lights above you. That can't be good for products, right? Therefore, airing system is my number one complaint at this location. Unless I go on lower traffic during the weekday, the temperature in here is out of control when it's overwhelmingly crowded. You'll be parting nauseated and dehydrated? read more

Snottiest SA ever. If it's your job is to patrol the floor, be kind. Just remember you are there to help, not throw a temper tantrum because I touched an item and you felt it necessary to harshly reprimand me. You were beyond rude and unprofessional. Pathetic actually. read more

This is my review during the pandemic... I live near the grove so this is my easy access Sephora location. The lovely young ladies in the front of Sephora had so much warm and enthusiastic energy despite this whole pandemic situation. They were readily available with hand sanitizer upon walking in and informed me of all the deals and offerings right away. It wasn't crowded like it usually is which is great because we should be social distancing anyway to prevent the spread. I've had instances it other Sephora stores where there is no help in sight, but this location everyone was so welcoming, complimentary and helpful. The staff that was working yesterday was on point. Keep up the good work, everyone! read more

So disappointed. Just wanted a brow option. I had an idea but the two people at the food were too busy talking to want to discuss it. Fine, just tell me you don't want to sell anything so we don't waste each other's time. I can go to NARS, Bobbi brown, Channel, MAC or a hundred other places. Instead, they tell me just to tell them what I'm looking for n they can tell me my options. They give me 2(!) options LOL. CAN YOU BELIEVE IT?! ALL of Sephora has 2 options for eyebrows? Then turn to each other and keep talking as if it's time for me to walk off now. Wow. Here I was thinking they were an actual reputable make up carrier and you were employees, employed and paid to carry out business here. Wont get my business again. I feel bad for businesses like this that are going down but I understand the decline. If you're at work to chat instead of get business done, literally THAT is your business. But that will literally not pay your bills. And honey, we literally pay your bills. So be rude, but when you run out of people to be rude to, you'll find you ran out of people who paid your bills. read more

This was truly a disappointing experience especially since I have been a VIB Rouge member for quite some time. I will never ever support this company again. I had gone in to do some shopping and also look at some make up. I had asked a question about a color of powder from Taste (these girls have 0 clue about make up and the products they sell) Unfortunately, the manager was physically aggressive with me. I don't know what type of Mickey Mouse operation this company is but there is no way I'll every buy from them. I had asked a few questions to the sales clerk about a specific product that I did not see and enquired whether they had it in the stock room. Now, the store was not that busy, so the next part of her verbal abuse and assault was not good. She said she was too busy and I that I should just go online (she was taking photos & posting them on her instagram). I had asked her who the manager was. She replied very snottily that it was her. Then she said that I shouldn't expect a manager to going to back of the store any of her employees that I should just order it online or just go to a different store and leave. I told her that I would report her for not doing her job and she said that she is untouchable. She proceeded to get the makeup out of my hand that I was buying and push me by the elbow out of the store and had told me to return when she wasn't so busy and I was not so demanding. No I don't know if this is some kind of a failed actress or Wanabee, but for sure she has the wrong attitude and she was very rude to me and had no way to put her hand on me and yank something I was ready to purchase out of my hand. I'm sure this is not the first time she did this and I just don't know why Sephora tolerates this .I will never buy from them again Shame on you Sephora read more

Susy!!!! The best. I had to buy some new makeup and usually time this around a date night or night out so I can get my makeup done for free. I have incredibly sensitive skin and Susy made sure to use the right products and asked me questions about my specific irritants before selecting products. My makeup was flawless! I'm so sad I didn't take pictures that night. After leaving sephora I had to make a stop at Bloomingdales and received a ton of compliments from workers there. My guy also called me beautiful a record number of times at dinner and at home. Like, it was that good!!! Thanks Susy for bringing it! I was definitely Beyonce level fine! Lol read more

Julia ( Senior Artist ) and the rest of the ladies here are amazing ! Fantastic customer service ! Came here to get a Makeover for my husband birthday dinner bash and Julia left me looking stunning ! Over all experience it was great, right when you come in you feel welcomed, don't feel judged or get ignored like your typical Sephora store ! This one offers plenty of service from super nice people and let's not forget the manager was also friendly ! Everyone here didn't have an attitude they were just sweet and helpful. read more

I went to this Sephora inside the Beverly Center when I ran out of foundation. Having previously used Dior 24 hour brand, I wanted something more natural looking. Fortunately, Meghan, this stores skincare expert was available to help me. I asked her for her recommendation based on my age, which is over age 50 years old. She recommended Mally foundation and she did not steer me wrong. It looked so natural and glowing on my skin. She was so informative, telling me what my skin was like, what it needed in terms of care, and makeup items that worked with my skin and not against it. I then asked for recommendations for blush, concealer, powder, and eyeshadow. I purchased them all and am delighted with my new makeup and look. Thank you Meghan for your expert care. read more

This location has the worst Sephora ever, specifically the staff. I'm used to South Coast Plaza. It's huge, the busy staff is attentive, and overall experience makes me come back for more. Beverly Center needs to take a page from the OC. The staff is too busy talking to each other to care. Even when its empty, they just stand around. Lucky for them, I'm the type who comes in with my research done. I know what I want. But when something catches my eye, I would appreciate some info and samples on that particular product. The only reason why I got into NARS and MUFE was because the sales associate at South Coast Plaza recommended NARS's Sheer Glow foundation. She offered to redo my makeup with it, I was pleasantly surprised and curious. She wiped off my whole makeup and redid everything from primer, foundation, concealer to blush. That's how I got into other makeup I would have never noticed. I'm currently on my 3rd bottle of Nars Sheer Glow. I even bought the concealer she dabbed on my face. Beverly Center Sephora, you suck. read more

I came into Sephora desperately after work having ran out of a few of my essentials. I want to start by saying that if nursing is now focusing on customer service, even though getting poked and prodded is nowhere near a great experience, retail shopping where customers have a great selection of options to choose from, should also focus on their service. I came in on cyber Monday. I get it. The salespeople are over it. But, if I can do a 12 hr shift in the ICU where families literally ask me the same questions in different ways all day for their critically ill family members, you can suck it up and answer some questions about makeup. I inquired about a new face powder, I just happened to ask the wrong person, and she said she would get me someone who could help me. Well, great. A short explanation of why you couldn't help me would be nice. So this guy comes up to me and asks me if I had questions. Based upon his demeanor, he clearly wasn't in the mood. After seeing him, I didn't even want to ask anymore but thought since he was forced to answer my questions, to make his time worthwhile. I wanted a new face powder. I asked him what he recommended. He pointed at one and said he liked that one because of the skin toned color. I asked him how it compared to one I was currently using. He said, "Well you asked me which one I thought was the best and I said this one. If you're going to go with yours, then go with yours, but I told you I liked this one. The one you are using isn't even a finishing powder." That was the end of that. I was done. I didn't like his attitude. FORGET IT. So if you are across the street at the hospital and looking for retail therapy, as a nurse, I'm saying this is not the best medicine! Regrettably, I gave them $180 of my business because I was desperate. NEVER AGAIN! read more

Sephora has a smorgasbord of different make-up collections! Its a one stop shop for all your make-up needs. Why would we go anywhere else. They have everything i need everytime! read more

I went to the Sephora at the Beverly center, like 15 mn before they close and I was lucky to have helped by Julia. She is best. She helped me find a matching foundation, and recommended me a Blush. All products worked well and suited me. I was very happy . She was also very helped, did not rush me since they were closing and listeners to my needs. Thank you again, Best read more

They have the cutest gift sets this time of year. If you're falling behind on your christmas shopping, this should be your back up. They have a wide selection of brush sets, moisturizer sets and I love their sample sale section by the registers. I swear I pick up at least 2-3 items every time before paying. They have great deals. Picked up this amazing body and hand moisturizer for $10!! Now I'm so obsessed with it! Smells like ice cream and soaks into your skin so easily. My skin feels immediately moist but not sticky. Planning to pick up a full size soon. Love that the store is stocked with more seasonally help. I hate waisting time trying to find things. read more

SEPHORA - Cosmetics & Beauty Supply Near Me - Los Angeles, California

I'M A WHORE!!! Ok...not a whore in the slimy smelly and sexual way...but a product whore...a junky. You name the product...chances are I've tried it! You need a good blush...just ask me. A new brand of foundation...I have the answer. New shampoo...I can name 50 to fulfill your every whim. Perfume...eh, not entirely savvy in that area. I like to smell purdy...just not overwhelmed by floral and fauna. BUT...the ladies and gents at Sephora can steer you in the right direction for that...and if they can't, let me tell you a little secret. SHHHH...don't tell...but every once in awhile (maybe even all of the time!) they have this package you can buy containing about 5-8 perfume samples AND, here's the beauty...a coupon for you to get a FULL-size bottle of the one you like best! Makes a great gift for any lady and helps with indecisiveness. With that being said...if you need any other make-up or hair product, right on down to tweezers and oil-blotters...Sephora will have it. They even have this handy dandy section near the registers filled with sample sizes for travel!! Great if you don't want to commit to the price or size of the "big" version... TIP 1: they now have a free rewards program a la Ralph's...you get a card for your keychain/wallet, etc. and for every $100 you spend you get a gift (samples and the like) AND you get a prezzie on your birthday!! TIP 2: if you try on a lipstick and find yourself wandering from mirror to mirror, checking the color and whatnot. DON'T buy it. Come back...go out into the mall, hell, walk over to Macy's and look in one of THEIR mirrors to see the color in a different light. If you still want it...go back and get it. Can't tell you how many times I've come here and frivolously bought...Oprah would tell me "Latte Factor" is out of control and I need to cut the flow of cash exiting my wallet and entering Sephora's hot little hands! lol You're better off buying something you TRULY need and will use and NOT something you simply want. :) Oh, and all that money you save...please send in a stamped envelope to MOI so I can go buy the lipstick I want... read more

Because I'm not a huge fan of actually going to the Beverly Center, I do a lot of my Sephora shopping online. But if I buy something online and don't like it, I can walk right into the store and return or exchange it and I love that. In fact, I bought an expensive YSL lip gloss a few months ago that I hated and even though I let it sit around and went outside the return policy, they took it back without question. I also love (and didn't know until recently) that they'll give you a small spray bottle sample of perfume/cologne if there's something you want to take home to try which was really helpful when I was trying to pick something out for the boyfriend. This location is always well staffed, every direction you turn there is someone available to help you if you have questions and they're surprisingly knowledgeable. A dude even answered my question about some eyeliner. I was impressed. read more

I love Sephora, but the one at the Beverly Center SUCKS!!! It should be rated The Worst and Smallest Sephora ever! They are always short of inventory and the employees are extremely unknowledgeable about the products. One employee even told me she hated covering at the Beverly Center location, since it is where all the newbies are training. I would rather drive out to the Hollywood Sephora, even with the horrible parking. It is bigger and the employees are definitely more helpful, friendly and knowledgeable. read more

I had an excellent experience at this Sephora store with Hector, who greeted me as I entered the store. He guided me to Maleny (sp) who helped me find a great foundation and lip gloss. I highly recommend this Sephora store. Diana S. Los Angeles read more

I finally have found a makeup adviser, skin adviser, and everything that involves beauty adviser. Her name is Nicole and she is the master of her domain. Since I've met her, my makeup has been beautiful and my skin, which is usually covered with acne, has cleared up and looks great. I have followed Nicole from the sephora in the Glendale galleria to the sephora in the Beverly center. My mother comes down from mammoth just to see Nicole and get her input on new products. She doesn't stick to one makeup brand or one kind of cleanser. She knows everything in that sephora and can help you know how each thing differs from each other. She is beyond knowledgeable, super sweet, and makes you feel beautiful. Ill follow Nicole to the end of the earth if I have to. read more

I love this Sephora even more after meeting Jasmine. Yes, her name is Jasmine. She was such a delightful person and was ever so helpful! It's not like she just wanted to give you samples, but she really provided alot of information on products and pointed out the stuff she uses.. Her skin was amazing so I ended up getting the Soap & Glory cleaning gel.. Love love love it! Thanks Jasmine for your help yesterday. And to the Sephora honchos - Every store should have their own Jasmine! read more

Had a lovely experience shopping here for a perfume yesterday. If you need a fragrance, look for a blonde European lady named Inna. She really knows her stuff and is so friendly and helpful. read more

I scheduled an appointment for a makeover the other day (free with any $50 purchase), because I wanted to learn about new products and find a great foundation. Until this point, I had just been using whatever. I was nervous for the appointment, because I had heard mixed things about Sephora's makeovers. Many people on the internet had had terrible experiences, coming out looking like clowns. I, on the other hand, had a wonderful experience! My makeup artist, Anabelle, was amazing. She really knew her stuff and wrote down all the products she used so I can buy them in the future. I had told her I wanted a natural look and she did just that. I have rosy skin and she did an amazing job color correcting. Seriously, I wish I could like that every day, but now I at least know what products to use to (try to) recreate the look. I should mention that there was another sales lady too who recommended the foundation which matched my skin perfectly! I'll definitely be going back to this store in the future when I need more makeup/another makeover. read more

Julia did my makeup for a shoot. She was wonderful. It's very hard to find a makeup artist that can do punk/ goth makeup for a middle aged woman. Either someone will do fun colors and then use concealers that fall into my creases making me look 10 years older, or they can mask my wrinkles perfectly but have no sense of adventure with eye makeup. Julia is the exception to this rule. She gave me flawless skin, put on a very moist concealer (that I am so sad I wound up being allergic to) that stayed ON TOP of my wrinkles and actually somehow concealed them instead of making them obvious like most foundation do. I loved the eye makeup she did so much that I kept trying to take a photo of it to send to my roommate to make her teach me how to do it. I might wind up going back and making Julia teach me. She was also the perfect amount of chatty. I don't deal with small talk well, so when a hair dresser, cab driver, dentist, makeup artist, whatever, talks my ear off, it exhausts me. She was just chatty enough that we weren't hanging out in silence, but not enough for me to be thinking "Please shut up!" in my head... which is what is usually happening when I get any beauty service done. All in all, she's my favorite CA beauty person. She also recommended a brow lady to me, but my dumb ass can't remember her name. read more

Seriously you need to spend your time on staff training! I wanted to try some blushs and asked for an artist. I said I wanted to try 2 specific blushs and she showed me where the blush brush is and told me to apply it myself. oh my god, are you serious? What are you here for??? The reason I ask for an artist is to get some help on getting professional touch and opinion on products. I asked her again to apply the blushs for me and she said 'do you want me to do this?'. I AGAIN said yes and she put 2 blushs on each side of my face. I picked one I liked better and she said she would get the item for me. Wait, are you gonna leave my cheek like this??? while I'm wearing 2 different blushs on each side??????? What's more is I found out she had put the wrong shade. SHE NEVER SAID SORRY. Well Sephora, I'm a rouge member and if this is how you decided to treat your customer, I WILL NEVER GO BACK. read more

I went in to exchange some items today and this is pretty much my visit: 1. Walked in around 11AM on a Thursday 2. One person greeted me at the door 3. While I struggled to find an eyebrow pencil, all the other workers seemed to ignore me and I had to ask a cashier for assistance 4. A lovely Irish man helped me find the right product and sent me on my way to pay 5. Spent seriously 20-30 minutes at the cashier because they were training a new hire and she kept messing up my exchange. So all in all, nice store but some of the workers here are snobby while some are super helpful. Ya win some, ya lose some. read more

This store is just bad! Zero service, it's like I walk in to spend money and I basically have to beg someone to help! I'll take my VIB ROUGE business to the Beverly Hills Store. read more

WOW. We live in LA. Who gives a you-know-what if there are incognito celebrities shopping at The Beverly Center. Apparently, the star struck staff at Sephora gives more than a you-know-what. I walked in to this location in the early afternoon in the middle of the week. At any other location, I would have been greeted and asked if I needed help. Unlike most other days, I did need help. I was there to do some serious make up shopping. I needed all new make up since I had just changed my hair color, and I needed some assistance spending some money. But a celebrity who shall remain nameless was in the store. This celebrity, myself, and at the very least, 6 Sephora employees were in the store. The celebrity walked out moments later without having made a purchase, so it was just me and the 6+ employees. Thats when the real fun began. The true professional sales people danced around and got on there phones and would not shut up about who had just been in the store. Um, excuse me, I need some help. NO RESPONSE!! I got some rude glances and snooty looks, but not a single employee offered to help me. I walked around for a good 5 minutes, and not a damn word. Pissed off, I left with no make up, and will NEVER step foot in this store again. I was completely appalled and offended by the treatment I received. I am a young professional in the beauty industry, and I was ready and willing to spend some money in this store. And my clients are constantly asking me what I use on my skin, and now I always tell them NEVER to go to this location because you will be treated like a second class citizen. I never put my celebrity clientele ahead of anyone else. Its unethical and mean. Maybe your store wouldn't be so empty if you had employees who were trained with even the slightest bit of customer service skills. read more

I came in last night for a quick return and Patsy helped me. She was very approachable, nice, fast and overall the most helpful from all my past Sephora experiences. I enjoy this Sephora location because it's not overwhelmingly busy like the Grove and Glendale locations. You're in and you're out. read more

I've spent enough time in Sephora's to have a VIB membership and that's primarily due to the staff being so accommodating and friendly every time I visit. That being said, this location is an anomaly. I looked around the store for at least 15 mins without being acknowledged then finally had to just ask for help. The only reason I'm giving this place 2 stars instead of 1 is because the woman I spoke with was really nice and able to recommend a product. In short: unless you're a makeup/skin care junkie and know exactly what you're looking for, you should skip this location. I'm assuming Sephora is overwhelming for anyone just browsing and the employees here are hardly attentive. Also, this location's inventory selection is depressing compared to the standalone Sephora stores which have way more products/variety. read more

I shop at Sephora stores all over the country, and though they vary in size, they're all the same, for the most part. This here review is all about Julia. JULIA! I made an appointment for a friend's wedding, and I was assigned to Julia, a lovely Swedish (if memory serves me) girl. Not only was she laid back, but she made my face look like a work of art. No lie, when I went back to the hotel to check in on the bride and bridesmaids, I got piles of compliments, which continued throughout the night! I'm not one to request a particular artist when I go into Sephora- usually I'm just happy to get an appointment. But I would seriously consider rescheduling my own wedding just to get on Julia's schedule. She's terrific! read more

Anais is a magician!! I'm in the moving process and riddled with ugly bruises. She covered them beautifully for my special event tonight. Very courteous, genuine smile and had a gentle touch. read more

I love Sephora but I don't always feel the service there is what it should be for the prices you pay... but that has changed. I recently visited the Sephora in the Beverly Center and I absolutely loved the service Hector the manager provided me and my friend. He was patient, enthusiastic and courteous. He made we want to not only spend more money but even open up a credit card with them just because of his service. Thank you Hector. I lost the receipt with the survey but I'm going to find it and do a proper review. Hope to see you at Boba Story! read more

Was at the mall & was running late to an event so I stopped in Sephora & got a mini makeover from GABY. She was SO NICE & TALENTED & really listened to what I wanted. HIGHLY RECOMMEND GABY if you want a makeover or to try out new products. Thank you Gaby!!! You were the best part of my day! read more

I had the best experience in this location. I have been shopping in this store for years. And even though the employees are always nice. Not everyone know that much about makeup sometimes. Or they simply don't bother and say they don't know. This time was completely different I walked in an A girl named Coreen help me to find the perfect lip shade without trying too sell too much. I love this location so much! read more

This store is smaller than the standard stores I see at the mall. So the selection didn't look like much or they just looked like it was clumped together in that small store. I wasn't asked for help when I came here, but I saw my girlfriend getting her makeup done and the girl doing her make up was really nice to me, so that was nice. Yeah, but I wasn't asked for any customer service help... kinda sad. I was looking around - going to get concealer later (Make Up Forever!) read more

"You should eat your make up to make your insides pretty." Lol. Anyway, this is the closest Sephora to my pad so I frequent this location often. The make up artists/sales associates at this location especially are so informative, knowledgeable, welcoming, and helpful. I swear... Sephora has a plethora (hehe I rhymed lol) of shit and if you have no guidance... you'll end up purchasing the wrong products! Please ask for their help. You might think you know what's best for you, but you really don't KNOW KNOW til you ask. They accept returns without any grief and for various reasons (allergic reaction, no response to product, color mismatch, etc.) just as long as you bring the product back at least half full and with a receipt. This is one of the MANY reasons why I love Sephora in general. read more

It's not really like me to review a chain or mall store. But this Sephora is a-ma-zing. I have very problematic skin and the last few times I've been there I've walked away with the most perfect foundation, moisturizer, hair curling creme, eye cream, primer, sunblock...basically anything and everything I needed. I don't know who they're hiring now, but they seem to intrinsically understand exactly what I want, and can direct me to just the right product, within my price range. And, look, within two days of using the eye cream I got there, my eyes look 10 times better, despite getting samples at other shops of other eye creams that were more expensive and way less effective. Hooray for the Beverly Center Sephora and their useful, helpful staff! read more

Why is EVERYONE working in this store on a headset? I feel like I'm trapped backstage at a Britney Spears concert. Nice selection of perfumes, and I really appreciate the ability to sample everything before buying. I'd give them 3.5 stars because you often don't feel the salespeople are listening to you because they are always so intensely concentrated on talking and listening to Lord-knows-who on those darn HEADSETS! A little weird... read more

I LOVE the selection at Sephora but sometimes it's easier to order online b/c they have more stuff and I don't have to drive to Beverly Center. But if I am out shopping, I love browsing here. read more