Estimator was thorough with his investigation of roof leak. He took lots of photos of photos to…read moreshow issues and also showed where there weren't issues. Work proposal had the same level of detail. Roofers came in a few days later ad scheduled and did amazing work. They had photographs to show that they performed all tasks listed in the work agreement. Their cleanup around the house perimeter was impressive. No trace of them - a rarity. Their office coordinator was also pleasant, prompt and effective at her job. Great to work with. Most important: They had the most reasonable price. The most thorough investigation. The soonest availability to do the work. Last night, their work was tested by a string downpour and the issue seems fixed. Great work and excellent clean up.

I had an appointment set up the next day, and I called to confirm it. The gal confirmed it and…read morewanted to know where Lincoln was. That's when I began to doubt this company. The next day came and went and no one came to the house or even attempted to call and cancel or reschedule. I would not take time off from work expecting this company to show up- - very unprofessional!

The employee I spoke with (sorry I don't remember his name) was friendly, professional, and made…read morethe whole process super easy. They worked around my schedule and were flexible with timing. Once crew came they got straight to work and knocked out the repair quickly. No lollygagging LOL. Best part was when they were finished I could hardly tell there was even a repair. I will be a customer for life

Our project started with some communication but Matt called me and made it right…read more The crew was on time and cleaned up pretty well. One thing I'd like to suggest is to have more communication before the installation because I had to call and ask about the color of the shingles. But overall the project went well and it was fairly priced. It's 1/2 of what another big name roofing contractor quoted.

I highly recommend Ark Roofing and Construction! They recently replaced the roof on my garage, and…read moreI couldn't be happier with the results. The quality of the work was excellent, and the new roof looks fantastic. Thomas was the project manager and was wonderful to work with throughout the entire process. He was professional, thorough, and transparent, and he made sure I understood what was being done and what to expect along the way. I really appreciated his communication and attention to detail. The pricing was very reasonable, especially considering the quality of the materials and workmanship. Everything was handled professionally from start to finish, and the finished roof exceeded my expectations. If you're looking for a roofing company that provides quality work, fair pricing, and excellent customer service, I would definitely recommend Ark Roofing and Construction. And a special thank you to Thomas for making the entire experience such a positive one!

We unfortunately don't know how old our roof was, so even tho it looked like it was in good shape,…read morethe insurance company was gonna kick us off unless we replaced it was hoping to not do this for another decade but I suppose that's life! At least our roof is more efficient and solar-ready... Anyway, I got just two quotes, and it was a very difficult choice as both seemed good. But ultimately I appreciated Tom and his consistent communication. He laid out the work in a straightforward and educational way and I felt that even though the price was higher, I would pay it for good customer service, a long warranty, and quality-controlled work that will HOPEFULLY last at least 50 years. We ended up also replacing the gutters, but the recommendations were all very reasonable. It was also very nice that Tom stopped by occasionally to review the work and follow up with us about it. The roof was replaced on just over two days, with the third day being very minor cleanup (hardly even heard anyone up there). My friend on his bike picked up a few nails/screws for us, but overall I think they were very thorough with their cleanup every day they were on the job (also our outdoor areas are quite a mess so I would imagine even the magnetic sweepers might not be able to navigate easily). I was pretty impressed. While we'll have to tighten our belts a bit, I would recommend Ark and working with Tom if you need roof work done. It was a very smooth, quick, and professional process.

Everything with Roof Geeks was a 5 star experience. I contacted them to do some roof repairs…read more Brad came out and surveyed the roof which included flying a drone over the home to take pictures and highlight what areas needed to be worked on. Jen, Rachel, and Stephanie in the office helped manage the project and kept me updated on timelines as materials were gathered and prepared. The team that came out to do the repairs were very kind and worked quickly. Afterwards they cleaned up all of the dirt and debris and my front, side, and backyards were in better shape than before they started work. If you need roof repairs, look no further. This is a great company and you will be in great hands. I will be sure to contact Roof Geeks in the future when needed!

My gutters, 10 years old, failed and fell off the side of my house which, I later learned, was the…read moreresult of a faulty install. Instead of repairing, I went with replacing to best protect my house. After getting bids, I chose Roof Geeks. Now, I am not an expert in gutters and roofs. I had trusted the company to do the job right. Thankfully I have a licensed contractor in the family who took one look at the job Roof Geeks did and spotted deficiencies. Had I not had that, the job that Roof Geeks performed would have left the gutters vulnerable to damage and malfunction. Very disappointing. They did come out and fix the deficiencies immediately, which is why they are getting two stars instead of one. But a $4k job should have been done right by a company which claims to be experts in the field.

I found Casey's info on Reddit so I gave it a try. Casey, the owner was very professional and…read moretransparent. He came on a rainy day and did all the inspections in the rain and he sent the estimate in a timely manner. His pricing was also fair--10k less than what one other big roofing company quoted. That company spent three hours trying to upsell but Casey didn't. I wish all contractors could be like him--on time, not flakey, efficient, and transparent. It's hard to find someone like Casey nowadays. Finding a contractor truly is the most annoying part when starting a project but he was super personal and honest. Thank you Casey for your time!

We had True Roofing replace our single story roof on our vacation rental last month. While the…read morefinal job came out well, we did have some issues. We had 5 bids placed, and they weren't the most expensive, but they were definitely not the cheapest either. The salesman seemed knowledgeable and wasn't too pushy. The scheduling was pretty flexible and the communication was decent. However, the week the job started, the sales manager was out of town and didn't let me know. I had no contact person to determine how the job was going, and had no one sending pics or available to answer questions about possible damage and leaks from the previous roof that I had concerns about. I finally received an email (later in the week) from the owner minimizing my concerns and still not giving any contact info from someone actually on site. On Friday, he then lets me know (no call, just email) that the gutters hadn't been done because the machine broke, and would probably be the following week. I responded with guests would be there and we had limited time. The next day we see that men showed up to do the gutters (didn't tell me they were coming) with a rented machine. The final problem was Monday. I emailed the owner again and said I wanted to look over things before the final payment, and he said Monday was my last chance before the building inspector showed up, and I would have to be there early. So I took off work, drove up there for 9am and there was no one in sight. I got on the roof with my blower, only to discover the gutter guards were not installed. When the guys showed up about an hour later) I was told that I wasn't supposed to have them. I said check again, and then they realized their mistake. I also spent 45 mins blowing the roof and gutters off. I emailed the owner again asking for a phone call to discuss some issues, and he basically blew me off. I received a follow up call from the sales manager a few days later. He was apologetic, but also a little defensive when I pushed back on some of his arguments. There were no concessions made for the timing issues, missed items, or my time that was wasted. So, my take overall: roof install looks good, price was ok (on the high side), communication during the job was awful, and the customer service response post completion was poor.

We had a water leak in our garage. NL Roofing came out and inspected our roof found where it was…read moreleaking from. Nelson is the owner he came out and repaired our roof. He came the day he said he was going to come and was on time, very professional. I highly recommend this company.

NL Roofing was fantastic. Had a roof leak Saturday morning and called Nelson. He was here after…read morecompleting his current appointment as promised. He inspected the roof and mitigated the issue and gave us a quote on the repairs. He was honest and forthcoming so we didn't even feel like going through any other roof companies. Come Wednesday, Nelson & his crew repaired the problem areas and have our business for life!

We had a roof repair several months back by a different contractor and the first rain the roof…read moreleaked. Called J. Ratch Construction and during appointment a thorough exam was done on the roof, wall, and eaves. We were given two options; First was to repair immediate roof damage, gutters, and drains with a two year guarantee. Second was a more extensive repair, the roof tiling would match, and the guarantee is for a longer period. We have since experienced several atmospheric rivers with no leaking I will also mention that he was polite, courteous, respectful, and a full clean-up was done. THIS REVIEW IS BEING SUBMITTED ON BEHALF OF MY PARENTS EXPERIENCE.

This past Thanksgiving, we discovered water that had accumulated on a shelf in the garage during a…read morestorm. After investigating in the attic, we suspected that the water must be due to a leak in the roof valley above, as there was also a lot of leaf accumulation. We contacted a few roofing companies, but Jeff was the only one that could come out before the next rain event. Upon removing the concrete tiles in the roof valley, dry rot was discovered, causing the leak. Jeff was able to replace the dry rot with new plywood and seal it up before another rain event was scheduled later that evening! We had planned to have Jeff return at a later date to clean out 5 other roof valleys as a proactive measure. However, another leak was discovered in the master bedroom ceiling during another wind driven storm event over Christmas. Jeff and his helper were able to return the following day to open up the roof valley above this location and found dry rot! Thankfully the repair was completed in time before another round of rain returned! We highly recommend Jeff for any roof repairs! Not only was he able to come out promptly to do the repairs but the cost was very reasonable compared to other quotes that we had received!

A few weeks ago Evergold Construction came to my house to…read moreinspect my roof for a full roof replacement estimate. Afterwards, he talked with my wife and I answering every one of our questions and more.. He gave us a very reasonable cost quote.. I hired them on the spot. A couple of weeks later, we have a brand new quality roof I. Customer service: Excellent from start to finish. 2. Quality roof.. reasonable price. 3. I highly recommend them

Horrible at communication and finishing the job. Do not pay them until the job is complete or they…read morewill not do it and get every aspect In very detailed written contract. My roof turned out nice, but communication was horrible. I asked them not to do the work while I was gone (1 week) and that's when they started. Asked for facia boards, gutters and an updated quote and they never got back to me until asking for the first progress payment. I asked for one additional Item up Front , my beams that are for looks to be addressed, they added new facia but didn't secure those beams at all and it was dangerous. Sales guy promised it would be taken care of. Two months completed roof and they removed the beams but won't come back out and add new ones Back. It's 60 dollars in material but I would have to go up on a ladder which is why I didn't do the work myself and I have called many times and they haven't completed it. I would not recommend this company unless you enjoy horrible communication and pieces of the project left undone for months. Also if they are replacing the facia, wouldn't it make more sense to paint them on the ground.