I had my Rheem central air unit serviced. The woman I spoke to on the phone to set up my…read moreappointment was personable and professional. Technician Trent was prompt and also professional. Overall, I had a very good experience using this company and would definitely use again.

I had two chill water a/c units serviced. From scheduling the service to the payment, easy and…read morequick process. The two technicians, Trent and Keau, were on time and professional. I will certainly use APB again.

Ricky, Chalsie, and the entire team provided truly exceptional service. We live in a high-rise with…read morea very specific A/C system that was ready for an upgrade, and they took the time to understand all of the unique requirements. They worked closely with us to ensure we ended up with a system that is not only extremely quiet, but also looks brand new. Their attention to detail and clear communication made a potentially very stressful project feel completely manageable. We are incredibly grateful for the extra care they provided from start to finish--they truly took the stress out of the entire process. Highly recommend this team for their professionalism, expertise, and outstanding customer service.

Exceptional Service for maintenance and service! The Team works well and takes time to ensure your…read morehome is protected and respected. Our yearly cleaning was overdue and was remarkable when completed. Both units are once again operating like new with cold, cold air conditioning. Pricing is very fair and competitive.

Home Depot has a representative from Island Comfort in store, offering a deal we couldn't pass up…read more $29.99 for a 27 point check on split unit air conditioners. They were quick to respond, and we booked an appointment. Riley came by and cleaned our 3 units and did such a great job! To be honest, I was a bit leery at first, since this price seemed too good to be true! Riley did such an amazing and thorough job! 5 stars and highly recommended! This deal ends soon, so if you're in Home Depot you can sign-up there, or give them a call. Thanks Riley for your hard work!!

Excellent service! I'm impressed by this group from the office staff to the repairman to the…read moresalesman and the installation crew... absolutely perfect service throughout! Our old AC broke and it was gonna cost us some $$ to replace plus it gave us problems from the beginning. So we decided to take the plunge and just replace our old system. It was so refreshing to get such great service after the horrible experience we had with our original AC installation. That other company just never returned our calls and could never fix the issues we were having. Island Comfort came to our rescue and responded right away and got us scheduled with a new AC installation in less than a week. I'm so impressed by the professionalism of everyone and the installers were so respectful. Thank you!!! We'll be sleeping much more comfortably tonight!

I Highly recommend The AC Guys! Outstanding professional customer service, very prompt response…read moretime (even evening & weekend). On a Friday night, we had a leak in one of our split units and Mark responded within an hour to schedule a troubleshooting appointment. Mark came out and fixed leak. While he was here we asked him to quote us on replacing two 20yr old units and moving an existing unit. His quote was very prompt and reasonable. We scheduled installation and Mark & his (very professional and courteous) crew finished entire job in 6hrs. I highly recommend The AC Guys for any AC needs. Mark & crew are awesome! Thank you Mark!!!!!

The best thing you can do as a homeowner is to keep up with house maintenance yearly…read more We called AC guys to service our split air condition units and was impressed with their efficiency, professionalism, and courteous workers. Learned about how to keep your appliances clean and working at peak performance; which we really appreciated. Really good guys. If you're looking at cleaning your AC's you can't go wrong with these guys.

Price to high but I needed to have a replacement water heater asap. Other repair services couldn't…read morerespond soon enough. Five to seven days!

We had a leaky shower spout so we called Steve's Plumbing to get it repaired. Koa was our…read moretechnician and within seconds he was able to troubleshoot the issue. He was very professional and explained any question we had about the problem and the solution. Mahalo nui Koa and Steves Plumbing!

Rostin and his crew installed our first two split AC units about two years ago and the last two a…read moreyear later. Everything is still working great. They did a really solid job, and the quality of their work shows. Rostin was super easy to work with, very responsive, and accommodating. His team made the HOA approval process simple with the detailed installation packets they provided, which saved me a lot of time. I also hired Matt, their electrician, for some other work around our townhome, and he did a great job too. I highly recommend this team if you want reliable and professional AC installation.

This is the second time we have worked with Air Perfection and as expected, this time was as good…read moreas the first. We used Air Perfection in 2019 to install split systems and again this month, to install a new central AC and smart thermostat. Scott and Rostin arrived early and completed the installation quickly and efficiently. Everything was cleaned up nicely. I highly recommend Air Perfection. They have been great to work with! Thanks again guys!

My 14 year old Mitsubishi split A/C system finally gave out after years of great use. Pristine Air…read moreConditioning quickly assessed my needs and sent two expert installers to replace it with a new outdoor unit and two new wall units inside. They did a complete replacement in 4 hours, it was, neat, seamless and the installers answered all my questions and also gave me some maintenance tips. It's running cool and quiet. Highly recommended!

Had a leak with my split unit outside condenser and Pristine AC was able to give me a quick reply…read morewith a fair price estimate. Technicians who came out for the repair were knowledgeable and customer friendly. They were able to work with my work scheduled and fit in an appointment where i dont have to take the entire day off.

Fast and detailed responses. I was given a tentative quote for a cleaning on my split units after…read moregiving them the necessary information. It was not the cheapest but I was impressed by their timely responses and no sales pitch. Very straightforward. I was given several dates and times to choose from and they scheduled me. Two techs showed up, a little early which was perfect, they got right to it. Super polite, took their shoes off. My AC's were filthy and gross. They cleaned and sanitized without leaving any mess behind. My refrigerant was low with a suspected leak, however that will have to be a next month problem. They urged me to top off and fix the leak as soon as possible and let me know what would happen if I didn't fix it soon. Message received and understood. Thank you Ultimate Air Conditioning! I'll be in touch next month! Ps: the AC was cold before but it is extremely cold and feels super clean now. Shot out to Kimberly for the quick and painless quote and scheduling and to Keahi and Levi for the amazing service and advice!

Updated Review (05/08/2026): Woke up this morning to a wet spot on my couch. Can you guess what…read morecaused it? Our a/c is still leaking, even after someone was sent to remedy the situation. This is so unacceptable. I paid over $400 to get my a/c cleaned, and now I'll probably be stuck with an even bigger bill to get it repaired or replaced since something is clearly wrong with it now after this company 'cleaned' my a/c units. Buyer beware. Further Update (05/08/2026): The company contacted me via text, and it is clear they are not capable of properly assessing an a/c system prior to beginning a service nor are they capable of handling systems that drain into a single drain line. A quick Google search indicates that two a/c units sharing a single drain is not uncommon, so I fear for others who have the same type of system as me. While they remained professional in their communications at first (which was the primary reason for my initial revised 4-star review), it is apparent that they do not have the knowledge or skills to properly complete the job for which they are hired and they aren't willing to take accountability for damage that they caused. If they didn't know how to handle a system like ours, then they should not have performed the service in the first place. Our a/c units were in perfect working condition (no issues, no leaks) before they came to 'clean' it for us. We've scheduled to have another company assess the damage and repair it for us, which will now cost hundreds of dollars more than the initial cleaning cost. For this reason, it is not hard to see why a customer would give a 1-star review and a strong 'do not recommend' warning to others. Text conversation with the company is included below for reference.

Air conditioning repair in Honolulu, Hawaii…read more.. Our chapel felt like a sweatbox. Several people played with the remote control, but no one could get the temperature lower. I think the air conditioning wasn't working for about a week, but yesterday was the last straw. Father Adondee looked at me and said, "You'd better call someone." "Yes, Father!" I looked on my Yelp app for air conditioning repair and Jimmys AC Repair & Maintenance was the first business that popped up. This company had good reviews, so I called and they answered the phone right away. I told them that we were suffering and needed help. The receptionist said they would be there the next day... He stated that there's a flat fee of $250 plus tax to diagnose the unit. Okay... Thank you!!! Jimmy called before he came over. He was very professional and efficient. He introduced us to Jeff, his coworker that he was training. Cool! We showed them the unit. They opened the panel, and diagnosed the problem quickly! He explained everything well and understood that we would have to go through the Finance Council to approve a new air-conditioning unit. Jimmy understood that it would take time and that if we wanted to get other quotes and compare, other companies could be cheaper and that he's not the cheapest... but you get what you pay for... Thank you so much for your promptness, knowledge, and help! We appreciate the cash discount and will keep in touch!

My mother-in-law asked me to find help for her portable AC unit, and Jimmy responded almost…read moreimmediately. After I explained the situation, he told me straight up that sending someone out would likely cost more than the unit was worth and that any company willing to do so would probably just be taking my money. He also patiently answered my safety questions instead of trying to scare me into a service call. I honestly can't remember the last time a repair technician talked me out of spending money. It was one of the most refreshingly honest interactions I've had with any service professional. Jimmy earned my trust in a single conversation, and that says a lot.