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    Serenity Management

    3.7 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Serenity Management

    Listing agent

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    Arlington Realty Managment

    Arlington Realty Managment

    (20 reviews)

    Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

    We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

    Shaun Murphy - Compass Real Estate

    Shaun Murphy - Compass Real Estate

    (68 reviews)

    Old Town Alexandria

    Shaun makes the overwhelming process of selling a house as seamless as you could hope for. His…read morethorough knowledge of the market was evident in our first meeting. He put us at ease every step of the way by detailing the process and answering our questions with just the right amount of information. Not to mention he was highly responsive. It was clearly informed decision-making getting us multiple offers that was beyond what we expected to receive. He went above and beyond, making the prep, staging, open house, and then advice on the offers was invaluable. Shaun is the consummate professional and is the top choice when selling a house in Alexandria. You can't ask for better!

    I cannot recommend Shaun enough as a realtor. He recently helped us to sell our townhome and…read morepurchase a larger house in preparation of welcoming our third child. From Day 1, he was incredibly responsive, detail oriented and truly cared about what was best for our family, not the quickest deal. He led us step by step through the listing and staging process, handled an open house and eliminated so much stress that can otherwise come from moving. For our home search, he suggested listings, showed up to properties with us and recommended an excellent inspector, electrician, and we closed quickly. It's easy to offer Shaun to anyone in the area looking to buy or sell. We were truly blessed to work with him and should we ever need to move again, he'll be my first call.

    The Nellis Group - Thankful for our Nellis Group VIP

    The Nellis Group

    (36 reviews)

    Old Town Alexandria

    We had an outstanding experience working with James at Nellis Group to sell our home. From the very…read morebeginning, his professionalism, market knowledge, and attention to detail gave us complete confidence that we were in the best hands. James guided us through every step of the process with clear communication and thoughtful advice. He provided excellent recommendations on preparing our home for sale, which truly paid off--we received strong interest right away and a fantastic outcome. What really stood out was his responsiveness and dedication. No question was ever too small, and he always made us feel like a priority. Selling a home can be stressful, but James made the entire experience smooth, efficient, and even enjoyable. We are incredibly grateful for his expertise and would highly recommend him to anyone looking to buy or sell a home. Truly a 5-star experience from start to finish!

    Unfortunately, our experience with The Nellis Group was a disappointing one - based on other…read morepeople's experiences and referrals, we thought we would be receiving top-tier service, from beginning to end, but, unfortunately, this was not the case. From the initial consultation, we saw that the staff were super unorganized, unresponsive, and consistently made some pretty egregious errors. With this, we lost all trust in this business, and we decided to move on with another reputable company. In addition, our interaction was never personable nor did it tailor to what we were looking for - we felt that The Nellis Group was all about numbers, rather than offering quality service. +disorganized +unresponsive +error-heavy

    Serenity Management - propertymgmt - Updated June 2026

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