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    Sergio Montes, DDS

    4.4 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    10 years ago

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    11 years ago

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    13 years ago

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    11 years ago

    The crown was installed in less than two hours. It was very fast and totally painless. I recommend Dr. Thompson to anybody.

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    Prescott Endodontic Associates

    Prescott Endodontic Associates

    4.8(22 reviews)
    1.0 mi

    Nobody likes going to the dentist. Worse, nobody likes getting a root canal. I've had extensive…read moredental work and have lost count of how many crowns and root canals are in my mouth. I knew something was going on near my upper left molars, but I couldn't pinpoint which tooth it was. I went to my dentist, who took x-rays and told me he was pretty sure it was a particular molar, suggested I needed a root canal, and referred me to Dr. Pratt at Prescott Endodontic Associates. They were able to get me an appointment the next day. I arrived for my midday appointment. Dr. Pratt did extensive testing to ensure that we pinpointed the correct tooth, then told me he could do the root canal immediately. What? RIGHT NOW? It doesn't take two or three visits? I was astonished. To be fair, I was "in the chair" for a solid three hours. But Dr. Pratt and his able assistant, Jess, made sure I was 100% comfortable and kept me pain free the entire time. I was also impressed with the high-tech equipment they used, including Dr. Pratt using a microscope to locate my hard-to-find roots and Jess taking in-progress X-rays that instantly appeared on the monitor before me. I already had a crown on that tooth. I was afraid I might have to get a new one. But Dr. Pratt drilled a hole through the crown to get to the root(s) and remove them, then filled the hole. I had no idea that was even a possibility. Dentistry has come a long, long way from my childhood in the early 60s! My tooth was a bit sensitive for a couple of weeks afterward, but that was to be expected. I had no post-trauma infection pop up, which was my biggest concern. The icing on the cake was when a check arrived in the mail a few weeks later as a result of my insurance having covered more than had been estimated - a nice bonus! 10/10 would recommend every member of Dr. Pratt's team - from the front office staff to the accounting staff to his assistant Jess - to anyone needing endodontic care. This was first-class dentistry at its finest.

    I was so happy that Taylor at Prescott Smile Care was able to call & get me in with Dr. Innes the…read moresame day. I was having pain, sensitivity & pressure. His assistant was compassionate & caring. She explained everything along the way & was so kind. Dr. Innes was also super kind, explained everything & kept me comfortable. I am in the mend from the root canal. I hope I don't have future issues but if I do, I will definitely return.

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    Northern Arizona Endodontics - Our Prescott Office.  We also have a second location in Cottonwood!

    Northern Arizona Endodontics

    4.1(19 reviews)
    0.6 mi

    EXCELLENT SERVICE by both staff and doctors! They have gone above and beyond to help my husband get…read morethe treatment and medication he needed to resolve his dental issues. Highly recommend this office for the care and support we exeperienced.

    I had a root canal and resorption repair procedure done on Nov. 22. I developed a terrible taste…read morein my mouth in the area where it was done. When I called to mention it and see if I could see the doctor about it, Megan the receptionist, told me I had to go back to my dentist. She was very unprofessional. She said it's probably dry mouth. Since when is the receptionist diagnosing things over the phone? I asked if she would at least record it and tell the doctor and I never got a call back. I told my dentist what was going on the next day and they called them and asked if a doctor could see me. The other receptionist, said they would see me but if it wasn't related to the procedure I would be charged $250. Then she went on about how it could be Covid causing the taste. What a joke. They had no interest in any follow up care after a major procedure where a good portion of my gum was removed. I did go see my dentist, and he said it was a sloppy job and that the taste is most likely coming from a sloppily done filling that is not sealed and leaking into the gum. I have to go to a periodontist to either have the filling redone and a gum graft or extracted. I am very disappointed in the quality of care at this place, and those receptionists should probably be working in a law office, not a medical one. I understand the procedure was complex and the doctor did what he could. But there was no way for me to get any kind of check up with these gate guards taking it upon themselves to act as medical professionals. I cannot recommend this place. I basically threw away $2000 for a procedure that will not work and have to go see another professional to have it resolved. Meanwhile, this taste in my mouth is horrible!

    Sergio Montes, DDS - oralsurgeons - Updated June 2026

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