If you want a company that keeps telling you they are coming but never shows. These are the guys for you.

How does this place stay in business? They never answer calls or texts and this is the 2nd time they have not shown up when we were told they would. Never again will I attempt to use their service. Need a zero star option. read more

Unprofessional, Been waiting on a reply from them for weeks after they gave me an estimate, which was agreed to and then I went ahead and paid for the permit. Since then it's me calling every few days with no reply by Sergio just his daughter. read more

I cannot say enough good things about Sergio! He and his son came out the day after I called, gave me a great estimate and came out early the next week to remove several dead trees from my property. They cleaned up after themselves - the yard was impeccable. More importantly, Sergio knows what he's doing - he knows trees and gave me some good suggestions. This is the second time I've used them and will do so again in the future. read more

They always do a great job of an estimate and cutting and pruning my trees! I would never use anyone else! They always clean up afterwards and do everything with a smile read more

Sergio's crew are precise and efficient. They have been trimming my trees for years. They do a great job and leave no debris behind. I highly recommend them for your tree trimming needs. read more

Often times very busy and can't make it out for a tree removal...but when they do come out they do a good job, fine clean-up and probably the most affordable firm in the area read more

Working with both Sergio father and Sergio son was awesome from start to finish. They came out one day, gave us an estimate and were out the next day to complete the job. Honest, reliable, trustworthy, and not only on time to do the job and showed up 1.5 hours earlier as expected. Above 5 stars and highly recommended. Good work and appreciate you. Thank you, --Rick read more

Sergio's Tree Removal - Tree Services Near Me - Chicago, Illinois

Sergio's guys were amazing! They removed a large dead Oak tree in Glencoe that was near a fence, pool, and power lines. ComEd shut the power off while they removed the tree. One guy went high up in the tree and took it down piece by piece. The 5 guys on the ground took away the debris with ball carts, chain saws, and wheelbarrows. They brought a large truck and a truck with a chipper. They work together really well! read more

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Great response time, great customer service, polite and charged a very reasonable price to cut down and core our sick tree. Have used them before with the same positive reviews. Consistently solid company! read more

They really disappointed us yesterday. We needed branches removed urgently because a squirrel was beginning to nest under a roof eave and accessing via a low tree branch. They PROMISED Friday and then never showed up - this is the 2nd time in a row...they're good and reasonable when they actually turn up but now we're convinced they're unreliable...it's too bad, read more

I never leave reviews. However, please don't use this company. Had a no show in December to trim an Oak. They said they were behind. Called several times always reassured they would get to me. I called again for a date. Was given one. Never showed up. Called went to voicemail, left a text with no response. Finally texts back and asked if a crew had arrived yet at 2pm. Meanwhile I made a call and had an estimate and someone else is coming in 2 days. The bottom line is I'm not begging someone to take my business and money if you can't even call back. No way to run a business read more

Sergio and team are great. They arrived on time for the estimate, tree removal, and stump grinding. They removed two huge dead oaks in a location that required parsing and manual haul out to the chipper 100 feet away. Fast, efficient, left everything in great condition, and very reasonably priced. I will definitely use Sergio again. read more

Sergio has serviced several friends and neighbors and when we had quite a storm this week, I called his office at 8:00 the next morning:00. I spoke to a live person and he was at our house in 45 minutes. Sergio quoted a very fair price and removed the two large limbs from our huge oak tree in our backyard. His crew was friendly, took care of our property to ensure no damage and cleaned up afterwards. Sergio quoted a very fair price as well. I hope to not need him again, but if I do, he's the guy to call. (PS - I introduced him to several neighbors in the same situation and he quickly and cleanly resolved their tree issues and at a very fair price). Thanks, Sergio! read more

Gave me a quote that I agreed to and then didn't show up. The next year he gave me another quote and his daughter even emailed me a certificate of insurance. I had used him twice in the past so I gave the benefit of the doubt. Never showed up. Stay away from this company. read more

They removed 3 trees and grounded all the stumps plus one additional stump. They were prompt, easy scheduling, and great communication. One tree was right up against the house and they removed it perfectly, with no damage to the house or the lawn. I could not be happier with the work and I would definitely use them again in the future. read more

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Sergio Tree Removal is just phenomenal to work with. I called and Sergio himself came out immediately to give me a quote. His quote was the best of the three people I contacted, but what won me was that Sergio and his son were both genuinely good people. They are light-hearted and you can tell they are honest, good people who also know their craft. Their crew came a few weeks later to do the work and the crew was also very nice and considerate. They were also very efficient with the job and took much less time than I thought it would. I would highly recommend Sergio Tree Removal. I am so glad I found them! read more

Sergio's Tree Removal - Tree Services Near Me - Chicago, Illinois

I have had Sergio's at my property 2 times. Both times, worked out great, awesome work, reasonable pricing. I literally have been trying to have them do more work since. Had two estimates done, scheduled the time, no one showed up. This has happened twice, and this was after having great work done in the past??? I think Sergio has so much work that there is an option to pick and choose what jobs are convenient for the company to complete. Kudos to them for having that luxury as a business. read more

Be ready to follow up a few times and stay on them but once you get them you will not be disappointed! Great work and very reasonable! The guys are all so nice too . They do all removals big and small and very experienced. read more

I would give no stars if I could. While Sergio, the owner, personally stopped by for the walk through, I received no call back for a quote, although I even called their office twice and told me they are checking, still nothing. After the pandemic, seems like no one wants to take the initiative or responsibility anymore. Seriously, customer service went out the window, for many. Just trying to give people money to do their job. Never calling them again. read more

Excellent work on our tree removal- would hire again and again. They were fast and thorough.

IF you are able to ever get them to show up, they do a great job. Sergio came out to quote some tree work. He told us they would be out next week. Have called the office many times with promises of call backs and nothing. This seems to be a pattern with them. They do great work, but its a slim chance they will ever show up read more

I was impressed with how fast the crew removed my two trees! They arrived the next day after my permit approval, did everything fast and neat! The company gave me the best quote! The service was recommended by many people on Next door. read more

Sergio's tree Service was great and took down two large dead trees. They were quick, professional and very reasonable.

My scheduled appointment has been skipped three times now without calling. I have rescheduled and given them the benefit of the doubt and have been proven wrong each time. read more

Removed my pine in winnetka - did a quick and efficient job Recommend them Sergio was really nice read more

Sergio and son came out one evening for an estimate, the price was reasonable decided to go ahead and schedule the work for the following day and never showed up or called. read more

Prerty sketchy company. Two gentlemen showed up for a quote for tree removal. Then I heard nothing after that. Crew showed up at 8 AM a week later without notice. No one spoke English. I showed them the yard. They looked at it and then left without doing any work, without explanation or updates. No communication from this company at all. read more

very professional crew amazed us by removing two large trees. At the end of the day everything was neat and raked clean. The logs were picked up and that driver took time to rake the area clean. I highly recommend them for tree removal. Joel Smith Lake Bluff, Illinois read more

Sergio's Tree Removal - Topping the last few branches - Tree Services Near Me - Chicago, Illinois

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I had got in touch with Sergio's tree removal, he came out, I got an estimate for removal and stump grind on 3 trees, I called 2 days later to book them, I was told they could come the following week, when I called to set a date I was told that they were very busy due to a wind storm and it would be 3 weeks they could get to me. Two weeks pass and I asked when in the next week or so could they come out, then I was told they were swamped and they couldn't do it until late February, 4 months after I first spoke with them! I've used him in the past and the work he did was ok but I couldn't wait any longer for this, I ended up booking J. Perez tree service. He gave me a fair price and did a great job. read more

I got a bunch of quotes to remove one spruce, another mostly dead tree as well as a number of smaller-med sized hedges. Sergio and his son (Jrn) were great and gave me a price on the spot that was super competitive. I really enjoyed his friendly demeanor and 'can-do' approach to things. I was super surprised to see those lower ratings but can see that if you wanted an urgent job with everything ticked and tied then perhaps Sergio's relaxed approach isn't for everyone. All these companies have been super busy this summer and Sergio's team was no different. But once we locked in a date his team showed up and did an AMAZING job. My kids were fascinated with the way the team took down the various trees and branches (from the house). The 4 person team were there all day and left a few trunk pieces that were picked up the following day. The final 2 person team came a week later to grind out the various stumps. Great service, great job and I can wholeheartedly recommend this family run business, they were all fantastic. read more

Sergio's Tree Removal - Tree Services Near Me - Chicago, Illinois

They came right out to give a quote but were a no show on the service day. Difficult to get a call back.

These guys showed up on time did an excellent job and left the place immaculate. They were super professional and efficient. The price is exactly as quoted and literally 1/3 of other quotes I received. I would absolutely use them again. read more

Hardworking guys. The sun was relentless and they carried on. Professional and respectful. Highly competent. Competitive pricing.

I'm very happy with the work. The team worked seamlessly together and accomplished a lot of heavy work in record time with safety and accuracy. All branches were cleaned up, even the sawdust in the driveway. I had a hefty pile of heavy logs and the same day a very careful and competent worker removed them (fun to watch the equipment and skill). Top notch equipment, excellent workers, I had no worries about overhead lines or nearby trees and plantings, absolutely no damage. 100% recommended! read more

Took down a giant seat elm right above the power lines. Best quote by far and excellent work. Coordinated with ComEd. Everything went exactly as promised. read more

Really outstanding service! Highly recommend! We have used Sergio in the past and everything always goes better than expected. His pricing is more than fair and his service is way beyond GREAT!! We will always call Sergio for our tree trimming needs! read more

From what most reviews say, he does a good job. I wouldn't know. 4 times I set up appointments with him, and 4 times he did not show up or even call to say he was not coming. I understand that someone may need to reschedule--but not to call to say you are not coming for a scheduled appointment, 4 times, is not forgivable/horrible business practice. Make sure you are not contracting with him if you have an emergency. read more

So I have a lot of trees which made it easy to access my roof by the squirrels. I found 2 holes where the dormer meets the roof. Inside we had a family of 7 squirrels. We set up traps on the roof @ both openings and after about 4-5 days we had all 7 squirrels removed. Once we were sure all the squirrels were out, the access hole were sealed with sheet metal to prevent other rodents from entering and nesting. Now we had to remove their path of access up to the roof. I called several tree removal services explained what I wanted done and SERGIOS came in the lowest by a substantial margin. It took awhile for them to actually come out as they are in very high demand, but once they did his crew worked in a very efficient manner doing the branch removal on the maple tree and cutting down 3 smaller trees. That being said Sergio came out this morning to reassess what we talked about 5-6 weeks ago to reconfirm what needed to be taken care of. His crew came back about 1 hour later and got to work. I was amazed by Spiderman as he climbed the tree as far as the extension ladder could bring him. He then threw ropes up higher as he created a way for him to climb higher & @ the same time create a harness/pulley to lower the limbs to be removed. While he was positioning himself to do the cutting of the limbs the others were busy cutting & trimming lower branches & throwing them into the wood chipper in the back. Once Spiderman had the ropes in position he called to his partners on the ground. They took a hold of the rope readied themselves for the cutting of the large maple tree branches. As he cut they lowered the branch slowly to the ground where they cut it up into pieces that they could carry an place in the wood chipper. They worked methodically & very efficiently. They actually went beyond the scope of work and trimmed excess branches off the tree. Afterwards they did a great job cleaning up. They still need to come back & remove the crab apple tree stump, but they do excellent work at a very low price. I WILL DEFINITELY USE SERGIO'S TREE REMOVAL WHEN THE NEED ARISES. Thanks GUYS SUPER JOB!!! read more

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Sergio came out in late August and gave us a fantastic price for tree removal and two other tree trimming and said he'd be able to come and do the job within 2 weeks. It's mid November and I've been trying to reach Sergio since August getting his assistant only. She told me I was on a waiting list but was elusive as to "when" he would do the job. After more than 2 months I finally was told by this assistant that I wasn't on the list any longer and the job couldn't be completed this year and likely not until spring! A very unprofessional organization. We have root infiltration of our sewer because of this tree and it cannot wait any longer so luckily I was able to find and hire a real professional that's coming in 4 days! Don't waste your time because from what I can tell he gives a great estimate lower than anyone else keeping you on the hook, then picks and chooses which ones he will do! If you are one of the unlucky ones like myself and others I've read before with similar experiences, you'll never see him again! read more