I've been coming to this REI since 2006. And they have had consistently helpful and personable…read morestaff. The people who work here have figured out the best blend of helpful while leaving you to figure out how they can help you. (I was measured for my backpacks here. Trust me, the measurement matters!) I've purchased multiple backpacks and shoes from this store for my hiking journeys, and I have not been disappointed in any item. Their return policy is excellent. I've only had to use it a few times but it has always been easy (you need a receipt though!) I've been an REI member since 2006. In the early days, I would get $20-$30 back from my purchases because I was always stocking up. It's a great loyalty program. Today I bought replacement hiking shoes and a new item - water purification tablets! The store has a new layout so I also took some time to see how they switched things around. And if you can't find what you're looking for, ask someone because they can order it for you and have it shipped to your home.

--Location/Parking-- Located right off the freeway, which is…read morea one-way street. It can be easily missed. Plenty of parking alongside the building. --Ambiance-- Like every REI, there is a good camping, outdoorsy vibe. I recommend just walking through to get your nature fix. --Service/Staff-- The staff was tremendously helpful in all your needs. There is an expert in every department with helping with my hiking shoes to know what type of hiking boots would fit my foot. --Food/Products-- High quality products with a very good return policy to try it. They look over their items before selling to the consumer. They really care about their consumer, and it shows in the products they sell. --Capacity-- Huge store that accommodates over 100 + even during a black Friday event. Highly recommend visiting. Wide open spacing --Overall-- Great spot to find outdoor activities look at equipment and see what you need on your future expedition.

I shop there frequently however I won't shop there again. I bought a pair of running shoes 3 weeks…read moreago and just realized on Saturday at the Peachtree Road Race that although the shoes looked the same, they were 2 different models. I took them back to Dicks and they refused to do anything about it because the shoes had been worn. They were rude and dismissive-- the clerk and the manager on duty at the time. They wouldn't even look for the mates of each shoe which more than likely were in a box in the back to be sold to someone else as a pair.

Stopped into the nearest Dick's to find two items. Luckily I found the first one on my own. I could…read morenot find second item. I was looking I. The right area but overlooked it. After looking around a few minutes, the store associate Mason asked if I needed help. I told him what I was looking for. He stopped what he was doing and walked me directly to the item. It's rare to find great customer service that top notch nowadays. I got both items under $40, which surprised me because I planned to spend more if needed.

Lots of mixed comments here about this place but I think it's great. They sell a pretty wide…read morevariety of used and new sporting related goods. Truthfully, the pricing is mixed and you may not get a great offer for something you have that may have some value if you are selling used. You may also pay a lot for something used that isn't that great either....BUT a few things to consider about this store/general philosopgy: 1. People tend to overestimate the value of their stuff 2. In order to have a successful business that can offer used goods (so hard to find in this world outside of the online world), you have to pay the rent, pay for the lights to stay on, the employees to offer the service that you get that's not online, and to make this sort of marketplace work. They also probably have a decent sense of what they can resell and what they can't...And, finally, and it's the big one for me - 3. There are legitimate deals and great quality used stuff that is reducing the waste on this planet, helping parents get sports gear for their kids at a more reasonable price and sometimes even great quality, and it's all about timing as the inventory is always changing, just like the sizes of our children. Play it again offers a way to exchange our kid's old gear, upgrade to the new, and then repeat without a bunch more $ht that we all end up with even if we have to pay a fee in the process. The people that work here have been nothing but kind to me and genuinely want to help. They pick up the phone when you call and are honest about the products. I have found a lot of great stuff here and try to buy used when I can/it makes sense. Depending on your timing again, it can be hard to find certain types of things and this is one weakness perhaps in the model. They tend to have a lot of balls, lacrosse sticks, but very few elementary age bikes for example, or roller skates in the size that you need. Some people seem to be upset about their return policy but I think they are pretty upfront about it. The store credit can be saved and eventually you will find something you want/gift idea.

Biggest low balling rip off scam. Sell your items on eBay, Craig's list, facebook marketplace etc…read more Went in for a quote and owner was smug and gave me an insulting offer. No Thank you. Just a friendly heads up to my community who might think this place is good- it's not. Only conveniently located. Decatur- don't support this business. They don't deserve it. Not just the insulting offers on gear but the smug and rude vibe and service.

I've been here a few times and they always have a huge stock of items. This store is large even…read morecompared to most retail locations, so you will want to take your time to look through everything. Its always super organized and the workers are always helpful. This last time I went Mikayla assisted me and she was fantastic. She helped me find the perfect sizes (even though the fitting rooms were closed). She knew exactly how to fit me without me having to try on items. I will definitely be back.

BEAUTIFUL STORE!!!!…read more So since this was my first time being in this area, I figured I would stop by and see if I could pick up a few things. I ended up coming to this store and let's just say I was HIGHLY AMAZED!! Aesthetically- this store is beautiful; well lit, clothes organized, mannequins well dressed, there was really nothing bad I could say about this store. I was greeted upon walking in, asked several times if I needed help - and it wasn't intrusive. Everyone was super helpful and the clothes were very stylish and trendy. The only one thing that I've noticed (especially since I've been to a few Nike factory stores in a few different states) is that the prices here at this store were a bit higher than other stores that I've been too. However, that could've very well been Georgia, the stores in NC were a little cheaper. There's a fitting room, a sitting section - to be honest this looks like a brand new store. Overall, everything about this store was 5 star - I would definitely go back!

Stopped by during my post-birthday shopping, and Brian Hall was incredibly helpful. I showed him a…read morecouple pictures and he immediately let me know what was in stock and what wasn't. No guessing games. I ended up purchasing the 9060 Mushroom with Arid Stone. They're a little bulky but comfy and look great with my cozy sweatsuit set. I paid $160 plus tax. Not a bad price point at all imo. I've already gotten my money's worth. Brian even checked the warehouse for the other pair I wanted (sold out too), which I appreciated. Customer service alone makes this location worth visiting and let me add, the old-school music vibe int he store was perfect to start my morning.

I have been a fan of New Balance Shoes for years. I have wanted to stop in to this fine-looking…read morestore every time I pass by. Finally stopped. From the minute I walked in until the second I left, I was never greeted, nodded to, or asked if I might wait a few minutes until someone was free. I had the money burning a hole in my pocket, but after 15 minutes of feeling invisible, I left. I will never return. They had more attire and shoes for men than for women.

Jay was great! I stopped by after a good workout. Fun fact: Apparently that's the best time go…read moresince your feet are already warmed up and slightly expanded. He did a full analysis on my feet and stride, and was super knowledgeable and patient throughout the process. I learned so much about what to look for in both running and cross-training shoes. He stuck with my style which is nothing too bright and more neutral and versatile. After tried on a few different pairs and even some insoles. I ended up leaving with a new pair of Brooks and some Karhus. Turns out I'd been wearing the wrong size shoe. To top off my purchase I got a pair of Feetures socks and let me say, they are great so far. My feet have never felt better during workouts. If you're serious about comfort, form, or just tired of guessing which shoes to buy, go get a fitting at Fleet Feet. Great price points! I love my entire purchase and really appreciate how personalize the experience was!

I'm new to running and signed up for my first 5k. I've been wearing a pair of Hokas but little did…read morei know, I've been wearing the wrong size all along. The people at Fleet Feet helped me figure this out. Both my husband and I wanted to get our feet analyzed. The process was quick and the guy who helped us, Nick, was super friendly and knowledgeable. He made us feel comfortable but not pushy. My husband ended up buying a pair but they didn't have the size he wanted in stock so he bought online, while I purchased in store. They also offer other running essentials like socks, apparel, energy gels. You name it, they have it. Overall, I highly recommend this place if you're looking for quality shoes!

The Hawks Shop is the Atlanta Hawks merch store that's right inside State Farm Arena…read more It's great for if you want to pick up a souvenir, jersey, or other item from the game you saw there - or if you're currently going to a game and forgot a team shirt/jersey. Is it the cheapest place to buy Hawks gear? Absolutely not. There are stalls right outside the arena selling Hawks stuff for a tenth of the price. But to get an item from the actual stadium store where you saw them play - that's a lot more special than getting a knock off on the street. (And I know die hard fans don't want to buy unofficial gear). Also, if you've ever bought official sports merch anywhere, you know it's not a cheap item to buy, and most often the quality matches the price tag. It's always busy in the Hawks Shop, so there will be a line to check out, but they keep it moving quite efficiently. The shop is also not the biggest for how packed it gets (especially on game days) so bring your patience and put away your personal bubble preferences in here. It's definitely worth a stop if you're there on game day or any other time to see if they have any cool Hawks merch you may want to grab - just bring a hefty budget along with you!

Avid runner and injury prone, the staff here is incredible and helped me put together a great…read morecombination shoe and orthotic. Highly recommend!!

I had a wonderful experience at Foot Solutions Brookhaven! I'm on my feet all day and am always…read moresearching for a truly comfortable shoe. Gary and his team were knowledgeable, patient, and kind throughout the entire process. They helped me find an extremely comfortable sandal with support in all the right places, and also fitted me with the perfect insert--which I've now been rotating through every pair of shoes I own! Highly recommend!