The best moving company ever, working side by side with them over the years. They are hard working, go beyond the call of duty, pay the upmost respect to their clients and are so honest. The quality portrayed in this company is something we just don't see enough of any more! read more

We are very grateful to the Serna's Relocation movers for their excellent care of us and our household goods in our recent move from Upland, CA to Santa Rosa, CA! We began with the estimate from Felipe Serna, who provided information, consultation and came to our house to assess the amount of household goods. His estimate was reasonable and he was very personable and reassuring. We decided to have Serna's do the packing and the moving. He even made an extra trip to deliver stickers to identify things staying or being loaded last. We had two days of packing, with two and sometimes four packers--all quick and careful workers, polite and helpful. Reina was good about staying in touch with us with dates and delivery scheduling. The final day of loading went well, and the load was maintained by Serna's until we arrived in Santa Rosa, about 10 days later. At the delivery site, the driveway to our place was challenging, and Felipe (who was now the driver as the driver was injured earlier that week) had to jackknife the truck to make the turn. All things were placed where we directed--and sometimes had to be moved again. The crew were agreeable, very helpful and always polite--and sometimes had to life heavy items up the stairs! We appreciate the referral to your moving service, and we would be happy to make the same positive referral to anyone. Moving (after 45 years in one house in Upland) has not been easy, but the Serna company made it all possible. Thanks to Felipe, Reina and the entire crew. read more

Used Serna's in January 2013 to move my father from La Verne to Pasadena. I was very pleased with the move and the attention to detail paid by my movers. We had a fairly tight schedule to complete the move, and we met the schedule in spades. I could have gone with a cheaper company and saved $75-$100 but why? Our movers were attentive, conscientious, courteous and respectful of our property. I would recommend them to anyone! read more

Really really pleased with Serna....From Reina and Bonnie on the phone answering questions and making helpful suggestions...to the 2 great packers and movers, Chris M. and Francisco who worked to pack up my elderly mother's appartment in one facility and move her to a smaller facility. This was a very scary and emotional move for her and for my sister & I. The guys were sensitive, patient with our hovering and question asking, fast-fast-fast, efficicent, helpful, careful and more. They went above and beyond, helping with moving furniture around in the new home until my mom was pleased and making some small modifications to make a bed head-board fit. I will definitely call Serna and request the same guys again for any moves in the future. Further more, the pricing structure is straight forward, easy to understand and exactly as they promised with no hidden fees or additions. Price is competative and we recieved better service than I anticipated for the price. Thank you to your whole team, Sincerely, Connie and Anna Schlobohm read more

My family and I relocated from Southern California to Western Pennsylvania (Pittsburgh area). I obtained several quotes to ensure a competitive bidding process. My wife and I were amazed at the friendly, professional and expert advice that literally everyone at Serna's provided. Obviously, they won the bid (they were all relatively close) and proceeded to take action. They were excellent in planning the move, packing and loading the house, etc. They even moved our Toyota Prius as part of the process (it was stored inside of the tractor trailer along with our other house contents). Everyone arrived according to schedule and the movers in PA were excellent. Finally, there were no surprises with respect to hidden fees, overages, etc. I was not charged one dollar more than I had been quoted. It was a surprisingly easy and exceptional well-done process. I highly recommend Serna's Relocation Services! read more

Very responsive and helpful. I was bombarding them with questions over the phone before I even decided to go with them and Bonnie answered all of my questions and more. She was friendly and diligent. I would definitely recommend them to someone else. read more

Serna's Relocation Systems did an excellent job moving my mom from California to Virginia. They were professional and had great communication throughout the whole process. My mom was nervous about moving, and they were patient with her and made her feel more comfortable. Both my mother and I spoke with a lot of people on the phone and went with Serna because they came out to talk with her and followed through with everything they agreed to. Reina and Felipe were awesome all along the way. I do not remember the name of the movers but they were courteous and very professionally moved all of my moms belongings. Highly recommended. read more

We just moved from SoCal To Berkeley, CA. These movers were outstanding. They were careful (not one thing was broken or damaged!!!), very considerate of our personal needs, very punctual. They were also very nice and and gave us great personalized service. They bent over backward to make sure we were well taken care of. I cannot recommend them highly enough, truly amazing company. read more

My company manufactures electronic video billboards. They are 7' tall, 6' wide, heavy, hard to handle, fragile, and very expensive. For 10 years we shipped our own fixtures in our company trucks and trailers all over the country. I got stuck in LA one night and needed help loading a fixture. Started calling around and found Reina at Serna's Relocation. She arranged to have her team meet me in the mall that night, to accomplish the task. They suggested that perhaps they could help me in the future and I expressed my concerns about having a 2nd party handle this awkward and expensive equipment.10 years later, and countless moves from coast to coast Serna's Relocation has flawlessly delivered our product on time, on schedule, no excuses. These moves are done at half the cost of when we were shipping them ourselves. When you're dealing with your personal items or your company's future, the wrong mover can create more havoc than you can imagine. It's not what you pay. It's what you receive. I would like to personally recommend Serna's Relocation and their team of professionals in the office, the warehouse, and out on the road to anyone seeking a first class move at a fair price. Simply put, I am a very high maintenance customer and they have never failed to deliver. We fly across country, show up at a shopping mall at 6:30 AM, in Somewhere, USA, knowing our product will be there on time and in perfect condition. Chuck Kirk President TGI Inc. read more

After reading reviews about all the big movers I was in a panic about our mover from So. California to just outside Denver. The reviews we filled with movers that did not show up at the requested time, broke furniture and then held up the client for additional monies prior to unloading the truck! Well, our experience with Serna was the opposite of all those reviews. The sales person was complete and professional. The office staff was terrific keeping us up to date with the changes we made. And the actual movers went above and beyond to protect our furniture and even had to go out a window with a big piece of furniture. On the receiving end they showed up as agreed and unloaded the gear quickly and professionally. They are certainly not the least expensive movers you can find, but you will be hard pressed to find a more professional and friendly group of people! Gregg read more

I was only moving from a house to a storage 3 miles away but I found out at the end of the month so everything was last minute.. Luckily the guys at Serna's handled everything I could think of when it came to moving out. The loaders were amazing & helped to get all my stuff moved inside the timeframe I had. Will definitely be using them again in the future and would recommend for any moving needs. read more

My mother just moved from Chino, CA to Yucca Valley, CA and used Serna's Relocation Systems. I want to tell you how absolutely wonderful this company is! They were quick, courteous and professional. We cannot be more pleased with this move. This is a family run company and it shows. They use teamwork in the most efficient way possible. I absolutely recommend this company and would give them 10 stars if it was available. Check them out. Their prices are very reasonable! read more

This company takes pride in what they do. They handled my moves (one in 2012 & one 3/2015) and both times have been very professional. They're staff made sure moving went smoothly and all my items were stored and delivered just as they were picked up. If I ever end up in the LA area again, I would definitely look to do business with them first. read more

I was very impress with the move they were very professional and the cost was under the quote. This is the second time that i have use Mayflower and am very happy with them. read more

The Serna's have moved me 3 times over the last 14 years and have always done a fantastic job. Crews are polite, friendly, professional and efficient. I was amazed how quickly they moved everything. And, even better, there was no damage to anything. Best moving company around! read more

We moved from Long Beach to Bainbridge Island, WA. Exceptional service from Sernas. Felipe Sernas did a highly accurate estimate and was very professional and informative. Acutal price came in slightly less. Special packing team was exceptional as well. Reina Martin in the office was very responsive. Scheduling was done smoothly per our house sale escrow needs with about 2 weeks notice. We would use Sernas for local or long distance moving again. We have had very good luck with Mayflower over the years. [Note: their sister company United Van Lines actually did the delivery, but Mayflower packed and coordinated.] read more

This is THE best company to work with relative to moving... I moved from Ca to Pa and they made it a breeze... 5 stars really all the personal were friendly and the movers were just the best ... I can't say enough about SERNA's..... read more

We were moving from California to Florida and had heard so many horror stories about moving. We contacted 3 different movers and chose Sernas Relocation Systems. We couldn't be happier with our decision. They were totally professional and delivered on everything. They were right on the money, stayed in contact with us during the entire move, delivered as promised and we had no damages to any of our possessions. We would not hesitate to recommend Serna's for anyone making a move across the country or local in California. read more

We chose to hire this company because of their advertisement stating that they are experts with antiques and valuables. We had the salesman come out and review what needed to be done and received no indication that there would be a problem. When the movers showed up they did not have the tools or equipment to handle our antiques. When we called to complain to the representative he started making excuses. He finally just pulled his men and left us in a lurch. We tried negotiating with them to only load the non-antiques, but they refused to help us. We are out airfare and truck rental with nothing to show for it. This is not a professional company. read more