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    Serna's Relocation Systems

    4.8 (19 reviews)

    Services - Serna's Relocation Systems

    In-state moving

    International moving

    Out-of-state moving

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    7 years ago

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    9 years ago

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    Trek Movers - Their moving truck

    Trek Movers

    (473 reviews)

    Downtown

    Exceptional Service - Highly Recommend Robert & His Team!…read more I cannot say enough good things about my recent experience with Trek Movers. Moving is usually incredibly stressful, but Robert and his team made the entire process absolutely seamless. From the moment they arrived, they were professional, efficient, and incredibly careful with all of my belongings. Here is what stood out the most: - Punctual & Hardworking: They arrived right on time and didn't waste a single minute. - Expert Handling: Everything--from fragile boxes to heavy furniture--was wrapped securely and handled with the utmost care. Not a single item was damaged. - Fantastic Attitude: Robert and his crew were friendly, polite, and went above and beyond to make sure everything was placed exactly where I wanted it in my new home. If you are looking for a moving company that is reliable, honest, and does an excellent job from start to finish, ask for Robert's team. I will absolutely be using Trek Movers for any future moves!

    Greg & his team crushed it. When the van first pulled up, I was petrified that all of my things…read morewould not fit on it but it did. They moved my stuff in record time and took care of everything really well. However.... after the move, some shiesty things happened. They said that they couldn't take a credit card and would only accept Zelle, but charged me the credit card price which is $20 more per hour. The owner tried to say that there's some sort of fees, but there are no fees for Zelle. The difference was well over $200 so this is why they're getting three stars and almost got two. As a business owner, I can't really refer them just for this reason.

    Master Movers

    Master Movers

    (76 reviews)

    I have been meaning to write a review sooner, but time flies by so fast. I highly recommend Master…read moreMovers for your next move. I was in escrow and had scheduled my move with another mover, when the day before I was scheduled to move, I get a text from the moving business (recommended by my realtor) that they had to cancel due to lack of staff. I was so upset and stressed out that I nearly had an anxiety attack at work. It was 4 p.m. on a Thursday and I did not know what I was going to do. After I composed myself, I jumped onto Google and typed in movers in my area. I scrolled through a lengthy list and clicked on one company that led me to Yelp showing me a longer list. Once on Yelp, I scrolled and found a few ads for movers. Since it was now 5 p.m. the first company I called was already closed. I called my next choice and it was Master Movers and the owner Art picked up my call right away. I thought to myself, It was Thursday at 5 p.m. and the owner answered? WOW! I explained my situation to Art and he immediately calmed me down and said he would be happy to help. I didn't ask to be moved the the next day thinking to myself that there was no way he could get a crew together that fast or squeeze me in since there is no squeezing in these kinds of thing at the last minute ... but I was wrong. Art made it happen! He went through all the information he needed to determine the size of truck and crew to bring. I sent him a deposit (what did I have to lose at this point, right?) and was relieved it he was legit and available on such short notice. I exhaled a sigh of relief and slept well knowing Art and his team were coming the next morning. And they did. I received a text notifying me they were on there way and they arrived on time. He and his team went to work right away with wrapping furniture, packing up the clothes in the closet on hangars, and methodically packing the truck. Not one item of mine was damage or scratched! Not one! I had a two-level condo and they maneuvered those stairs like choreographed dancers without scratching the walls, dirtying the carpet or tearing anything up. They took my TVs off the wall and also packed them away. Once the truck was loaded, we had to make a stop at my storage unit to drop some bulky items off and pack them away. They did not just throw my belongings in the unit any which way, but took their time to pack them correctly. It was a very hot day in July so I knew they must have been tired and thirsty but they kept going. Once they finished there, they arrived to the new house and unloaded and unpacked the truck right away. They set up my bed and installed my TV onto the wall. Again, nothing, not one thing was damaged as they unraveled the packing material off my furniture. Art and his team took the time and care with my belongings, which eased my anxiety for such a big move. I can't thank Art and his team enough for the care, patience and professionalism they displayed during the move, which was about six hours and some change on one of the hottest days in July. Thank you Art for saving the day not only for me but for my little dog because when he got to our new home, his bed was all set up and ready for him. THANK YOU ART! YOU SAVED THE DAY!

    This was my first time having to hire a moving company so I was not sure what to expect. I had…read moremade several calls to other companies to get info and quotes. Art was the 4th person I called an he instantly made me feel very comfortable with my decision to hire his team. His pricing was also very reasonable and worth the quality work. No hidden fees and he was very upfront about pricing. Kenzo text me the morning of the move with ETA and was right on time. It was nice that all 3 men took the time to shake my hand and introduce themselves. I couldn't believe how fast and efficient they worked. I had a 2 story 4 bedroom home and they made it look so easy! They carefully wrapped each large pieces of furniture and even put my TVs in boxes. The temp was 100 degrees that day and I was very surprised the guys worked as quick as they did and with no complaints! Art was very accommodating even with a last minute request I made for a separate drop off of furniture. I would highly recommend Art and his Team. Looking forward to reaching out to him again when I need to move our belongings out of our storage.

    Guy with Truck - Chino Hills trash haul

    Guy with Truck

    (119 reviews)

    We recently purchased a brand new 72" vanity and needed a reliable delivery service to pick it up…read morefrom the warehouse and deliver it safely to our home. Jayson with "Guy with Truck" exceeded our expectations from start to finish! He handled our vanity with extreme care and provided true white glove delivery service. He was professional, punctual, courteous, and made the entire process completely stress-free. Our vanity arrived in perfect condition, and they carefully brought it into the house exactly where we needed it. It's hard to find dependable delivery services these days, but Guy with Truck truly delivered outstanding customer service and professionalism. We highly recommend them to anyone needing furniture or large item delivery. Thank you again for the excellent service!

    Absolutely Exceptional -- Jason Is the Guy You Want!…read more We recently needed a beautiful, high-end sideboard transported all the way to Bakersfield, and Jason from Guy With the Truck was absolutely exceptional from beginning to end. His professionalism, attention to detail, and communication were exemplary. He understood immediately how important it was that the piece arrived in perfect condition, took the extra time to re-wrap and protect it himself, kept us informed throughout the entire process, and delivered it safely -- ahead of schedule! What impressed us most was the level of care Jason took. He treated our furniture as though it were his own. He listened, understood exactly what we needed, communicated clearly, and followed through on absolutely everything he said he would do. That combination is incredibly hard to find. Courteous, dependable, professional, careful and genuinely great to work with. If you're looking for someone you can trust with something important or valuable, pick Jason in a heartbeat. We will absolutely be using Guy With the Truck again. Jason has earned our business and our highest recommendation. Outstanding service from start to finish!

    QShark Moving Services - Qshark Moving Truck

    QShark Moving Services

    (616 reviews)

    **UPDATE ** I received a call immediately from Jennifer at Qshark who was extremely helpful in…read moreassisting with the claim for these damages and missing items. I was immediately compensated for the issues I had surfaced and am extremely grateful to the Qshark team for doing so. **ORIGINAL** Unfortunately I cannot say I would recommend Qshark. We hired them for a cross country move and were very hopeful for a smooth process given the total cost we were quoted. Prior to the move, I will say the customer service was great. Any question we had was answered promptly and clearly over email, which was very helpful when preparing for the move. On the day of pick up, the movers were punctual, organized, kind and respectful. I have no complaints for the first half of the move. The delivery is where things started to go south. Our movers assured us they would arrive by July 1, however the night before I received a text from Frank that the movers were very delayed and were likely going to miss the delivery date. He let me know the battery had died in the moving truck and therefore they were unable to make the agreed upon delivery date. This was a problem as we had no accommodations for that night, assuming we would've been able to stay in our new home. Frank offered to cover the cost of any hotel expenses we incurred, which was the right thing to do given the circumstances. However, I did have to follow up with him once or twice to complete the reimbursement, which again isn't the type of service I would expect given the premium cost we paid and unique circumstances. When the movers arrived the next day, things looked positive as they were unloading all the furniture. However once they left we realized several items were either missing or damaged. Our bed frame, bar cabinet, shoe cabinet and futon all had either pieces missing or parts that had been dinged. On top of all of that, our TV screen had been damaged in the move. I have since been asking for claim details to get reimbursed for the TV repairs, and have followed up daily with no progress or confirmation that we will be compensated for the damages. Overall while the movers themselves were wonderful, the service of Qshark fell far below expectation and I would not book with them again.

    I recommend this moving company. They were punctual, quick, careful and respectful. I'd use them…read moreagain should I need it.

    Serna's Relocation Systems - movers - Updated September 2026

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