ServiceMaster Restoration Services - Concord

(51 reviews)

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

All Dry And Tidy

(102 reviews)

Mike was fantastic, and took great care of us! He took the time to ask lots of questions and didn't…read morerush his inspection, really getting to know the nature of our problem. He even recommended a few things we could do to our plumbing to avoid future issues before we even hired him. He took time every day to talk about what he was doing, and finding, and making recommendations for reconstruction. We're happy with his thorough work. He's also a really great guy and fun to chat with! Basically - he's the helpful conscientious uncle you wish you had on your side. :)

Highly recommend! Mike helped me greatly with a consult to properly remove mold from the property…read more Also provided guidance that prevented further issues.

A2Z Restoration

(177 reviews)

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

Speedy Restoration

4.7

(220 reviews)

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

We had a roof leak. Speedy Restoration (Rafael) gave us a quote based on pictures we sent them, and…read moreSuzi also came out to inspect and confirm the quote. Jesus quickly removed the damaged ceiling material and started the drying process. After a few days' drying, Jaime replaced the drywall and painted the ceiling to look as good as new. They are all professional, experienced, competent and responsive. I highly recommend them for a truly "speedy restoration"!

MDC Builders

3.6

(23 reviews)

I had a roof leak last Dec 2025 due to heavy rains. My wall and floor got affected and needs to be…read morerepaired. My insurance assigned MDC builders to mitigate and fix the issue. I appreciate the job they did during the mitigation process by containing the area with a thick plastic membrane. They removed the affected walls and floors to prevent molds from sprouting. The paper works took a while for the repair to kick in. I love the way they meticulously repair the wall including the painting of the entire ceiling, reinstallation of the blinds, and cleaning process. The wall repair took at least 2 days to complete. The demolition and the installation of the floor was also good. If there's one thing that needs to be improved is the workflow from the flooring guys. During the demolition process, there was no plastic covering for the appliances like tv, gas range, or even in the kitchen area where dust accumulate. They are also not courteous on removal of toilet seat (dragging into the floor) and doors with respect to where they should be placed temporarily. But overall they did a great job on the floor installation. The next step on the repair process was the caulking and painting of baseboard which they did an awesome job; from preparation to completion. The last step was the delivery and reset of the furnitures. I highly recommend Jordi on the hauling out and in of our furnitures. He make sure that each and every furnitures are wrapped in blanket and plastic and other smaller items are appropriately contained in a box with paper fillings. He's very professional on the way he handles the job. As always, there's always a room for improvement, but I still recommend MDC Builders on any project based on my experience.

Juan, Efrain, and the rest of their crew did an amazing job! We're so happy with our kitchen and…read moredining room.

Premier Pro Restoration

(53 reviews)

After being ghosted by another local company who made an appointment with us on May 4th, I reached…read moreout to Premier Pro Restoration for help. They were quickly responsive and followed through as expected. And they were fast in delivering service, and cost less than the company that ghosted me, with greater professionalism. I intend to hire them for an additional project too. Excellent work, good communication and reliable.

I sent in a request on Yelp for water pentration into ceiling drywall in my living room after…read moreyesterday's rain storm. I received a message from Badi about 5-10 minutes later. He asked specific questions and asked if I also had photos. He was able to schedule an appointment with me the same day. He was very professional, took some readings with an ultrasound device to pinpoint the exact spot of the leak and even marked it on my ceiling with painters tape so my solar installer can come out and locate the source on the roof quickly. I would highly recommend Premier Pro Restoration! Thank you Badi!

Swift Restoration

(182 reviews)

From start to finish, Swift Restoration exceeded every expectation. Dealing with home damage is…read morestressful enough, and having a team that is professional, communicative, and genuinely customer-focused made all the difference. The crew was fastidious in their work -- nothing was overlooked, and every detail was handled with care. What really stood out was how assuring they were throughout the entire process. They kept us informed at every step, proactively answered questions before we even had to ask, and made sure we always knew what to expect next. That kind of communication is rare and incredibly appreciated when you're navigating a stressful situation. They were also timely -- showed up when they said they would and completed the work on schedule without cutting corners. If you're looking for a restoration company that treats your home like their own and puts the customer first, look no further. Swift Restoration has earned a customer for life. Highly recommended.

Ido and Michael were wonderful to work with on a recent mold remediation project after we…read moreunfortunately discovered some mold in our new home. They were both incredibly thorough, communicative throughout the remediation process, and easy to work with. They finished the project on time and were really kind in answering all of our questions. Most importantly, their thoroughness and high levels of knowledge and experience gave us confidence that the work had been done correctly so we can have peace of mind in our new home.

Genuine Drywall Contractors

(286 reviews)

I had a pipe leak that ended up damaging my ceiling and I quickly needed to fix it. Genuine Drywall…read morewas able to come in the same day that I called them and were quick to get to work after assessing the damage. They made sure to put up plastic covers along the walls also to protect my other furniture from the work they were doing. They had 3 people working on it and finished within a few hours. I honestly can't tell the difference between the parts of the ceiling that weren't damaged and the parts that they had to replace. Really great service for a decent price.

I have not used this contractor - yet - but this review is of my experience of him coming to give…read moreme a bid very quickly after I reached out to him. He was incredibly polite, responsive and deeply knowledgable of drywall and mud. He was the most polite and professional who has come to my house to get a quote, with my extensive remodel. I am glad he has so many reviews on Yelp - and how I found him.

ServiceMaster Restoration by Elite

(125 reviews)

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

I've had the opportunity to work with Service master Elite from both a professional and personal…read moreperspective, and I can honestly say they've earned my respect. Professionally, I worked alongside them as a claims adjuster. Out of the many restoration companies I've worked with over the years, ServiceMaster Elite (and I emphasize Elite, because every franchise operates differently) has consistently been one of the fairest and most professional. Their estimates are reasonable, well documented, and if something is missed, they're quick to review it and make the necessary corrections. They don't play games with inflated invoices or try to slip in questionable charges. Instead, they provide thorough photo documentation, clearly explain any supplemental costs, and focus on working collaboratively to reach the right outcome. That level of transparency and professionalism made them one of the easiest restoration companies to work with. On a personal level, what truly sets this office apart is the people. They genuinely care about their customers and treat them like people, not claim numbers. Time and again, I've seen them go out of their way to make difficult situations a little less stressful. They also operate like a family. I'm sure there's the occasional sibling rivalry, what family doesn't have one? It's obvious they support one another and take pride in doing right by the people they serve. If you're looking for a restoration company that's honest, responsive, professional, and genuinely cares about both the quality of its work and the people it helps, I wouldn't hesitate to recommend ServiceMaster Elite.

Reactic Restoration

(95 reviews)

Last Thursday we discovered that our water heater was leaking, and the water had gotten into nearby…read morewalls and caused mold to grow. I called Reactic Restoration on Friday, and Daniel Garza was able to inspect the damage that same day. Our house is older, so testing for asbestos was a standard part of the process; Daniel was able to get us in touch with an asbestos testing company that provides quick test results. That company got a tester to our house the next day (Saturday), and results were available Monday before noon. Fortunately, the tests showed that no asbestos was present. Daniel was able to assign someone to come to our house that same day, and set up dehumidifiers and plastic containment sheets with zipper doors, to seal the work zone, and to put down plastic to protect the carpet. On Tuesday, another team was able to remove the mold-affected wall materials, and wipe down the area with an excellent non-hazardous but effective disinfectant. They knew our preferred plumber was arriving at 1pm, and they were done with all work, including HEPA vacuuming and cleanup, before that time. The dehumidifiers are still set up, and will run for at least 48 hours. Daniel checked the area and the machines today (Wednesday), to make sure everything had been done correctly and that the dehumidifiers were working as intended. I am very happy with the service provided by Reactic Restoration. As Daniel kindly acknowledged on Friday, it's a shock to find mold in your house unexpectedly. It's been less than a week, and the mold is gone, and everything smells normal again! Everyone I encountered from Reactic was professional and kind. I hope we won't need their services again; but if we do, they will be our first call.

The inspector came out and told me honestly that I did not need to do restoration. He also…read moresuggested ways to "clean my air" if I had concerns. I appreciated his integrity and highly recommend. I also got his name from someone in the business, so this company did excellent.

Plumbing Solutions

(958 reviews)

Ed came out and put in a new faucet for me at my condo. In and out in 45 minutes. Highly…read moreprofessional and a great job. I'd recommend Plumbing Solutions to anyone!

They were fantastic to work with - fast to respond, clear communication and reasonably priced…read more They will be my first call for any future issues.

Crawlspace Clean

(183 reviews)

We have a crawlspace in our house that needed some TLC. Sure it provides a way to route air ducts…read moreand water pipes along with raising the house on pillars. However, crawlspaces can get moldy and wet from lack of care. If you ever encounter rodents, there is a good chance they came via the crawlspace. After all, we do hear noises at night at times, which is creepy. Jacob visited and gave a comprehensive review and estimate. We basically went for a full package of rodent control, cleaning, and installing a new vapor shield to keep it dry. The while job took maybe 2.5 days with a crew of 3 workers each day. Outstanding quality work. First phase was sealing up the homes around the house and crawlspace, and laying traps. The attic was inspected too. This was followed up with weekly followups to ensure no more rodents. This scope was subcontracted to Golden State Critter Control. Highly recommend working with Greg. The next two phases involve cleaning and eventually reinstallation of the vapor shield. Compared to what we had before, it was day and night! I also appreciated the crew alerting me to a leaky drain pipe. I later worked with a plumber to replace a cracked 3"D drain pipe that connected upstairs to downstairs. It was fixed in about 3 hours with two plumbers. Definitely recommend Crawlspace Clean for rodent control and crawlspace cleaning. 5 stars.

Starting with the closing up and blocking of animal access points to the dwelling the work was…read morecompleted quickly and professionally with future traps set to be checked periodically. The cleaners were very careful to keep the area around the workspace very clean and safe. Working below the foundation cleared debris and then sterilized the area. Then removing rat contamination and feces from the attic and the existing contaminated insulation. All questions were answered on the spot and any concerns were taken care of immediately. Even a missed closet was taken care of the next day. The cleaning and sterilization was done in 5 days. Due to the size of the home and the time to clean and replace the insulation. We are very happy and impressed with the results. Here are some before and after pictures Also Matt at "Golden State Critter Control" was great. And regards to our insulation removal and replacement guys. Francisco and Jose R. Great Job guys. And thanks to "CalTek Plumbing and Rooter" for notifying us of the problem.

Speedy Restoration

4.7

(220 reviews)

Letts Plumbing

(803 reviews)

This post is regarding Andy Quintiliani who provided me with excellent service when we were…read moredesperate for hot water when an old water heater broke. He took a look and identified that there was not sufficient space to take the heater out and we needed to do some additional work so he could access the space. Instead of leaving it at that (which he could have done), he decided to take the extra time to do a quick fix so we would have hot water until we can arrange to make some changes to the door so we can replace the heater. His professionalism and diligence was much appreciated. We always get excellent service from Letts but today from Andy specifically.

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

All Dry And Tidy

(102 reviews)

Highly recommend! Mike helped me greatly with a consult to properly remove mold from the property…read more Also provided guidance that prevented further issues.

U.S Accurate Design Build

(91 reviews)

We hired U.S Accurate to remodel our kitchen and living room, and the experience was great from…read morestart to finish. Scope-wise, they removed a structural wall, added a new island, replaced all cabinets, added a butler's pantry, updated the flooring, upgraded the electrical, and took down the old plaster to install smooth drywall. Shay kept us informed at every step, talked us through options when surprises came up behind the walls or under the floors, and handled permits/inspections so everything stayed on track and to code. The crew was professional, punctual, and tidy and would also work on weekends sometimes. There were some minor bumps along the way but final results look fantastic and function even better. The new layout is open and bright, with smarter storage and lighting that really elevated the space. Because of the great experience, we brought them back for a bathroom remodel too. Highly recommend US Accurate Construction--would absolutely hire them again.

Very professional team. Fred is great to work with. He's helping us with a full remodel.read more

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