Jon was a pleasure to deal with; he returned calls quickly, and was very attentive. His estimator…read morearrived when expected, was quick, knowledgeable, and explained the process completely. The two technicians couldn't have been nicer! They were extremely professional, pleasant, and thorough. After they left, I was inspired to call Jon to tell him how great they were! It's a bit too soon to see the full results of the roof cleaning, but the mold and algae were definitely impacted, and I was assured that the roof will look totally clean within 2-3 months.

Josh and his crew were awesome! My roof is only a few years old but it needed to be cleaned so…read morebadly. The algae was everywhere on the north side of the house. Josh promised it would look good as new and he more than delivered. Friendly company, locally owned, referred him to my Mom and Dad too and their roof looks so good now too!!

My A/C needed work. Andy and another tech were here. They were on time, did an excellent job and…read moreresolved the issue. The cost of the work performed was more than reasonable. Been with Douglas Mechanical since 2014. Will continue to use them for my A/C and furnace. Great Job!

Our boiler went out on New Year's Day. I called Douglas Mechanical; they offered to come out…read moreimmediately but were upfront about what could and could not realistically be accomplished that day, and advised waiting until normal business hours to avoid unnecessary cost. I chose to wait until the next morning. They called me before they were even open to schedule the tech. He arrived that morning, diagnosed the problem, confirmed power to the failed component before replacing it, sourced the correct part locally, and had the system back online the same day. Two hours door-to-heat. No upsell, no pressure, reasonable cost, and very clear communication throughout. This is a professional operation that values doing the right thing over running the meter.

"She came in through the bathroom window" (Lennon and…read moreMcCartney) Our house renovations continue and a small upstairs bathroom is our newest target. After we interviewed a few contractors, we decided to switch to Action Carpet and Floor Covering. Now I know what you're thinking because there's nothing in their name to suggest they do full bathroom make-overs, but they sure do. Their Chief Estimator Kevin came to the house, asked us what we had in mind, took a bunch or measurements and in a few days e-mailed us with two options. We had a few back and forth e-mails, made some adjustments, went into the store to select subway tile for the shower walls and a mosaic tile for the shower floor, and in a few days we were all set with an agreed price and scope. On Day One the old vanity, sink, and medicine cabinet were demolished, the toilet was detached to be reset after the floor was replaced, the old shower door, shower ceramic tiles and drywall were removed, the new shower pan and base were replaced, and replacement of the new water resistant sheetrock on the shower walls began. We had three workers here most of the day and they were an all business, no-nonsense group, arriving promptly as promised. They removed all of the debris and left the workspace pretty clean. On Day Two the ceramic subway tile was installed on the shower walls and the ceramic mosaic tile was installed on the shower floor. Grouting for both should be tomorrow. On Day three, the tile was grouted, the shower ceiling light was installed, and installation of the bead board paneling on the walls began. Day Four was a big day!! The showerhead and water valve control were installed, new light bar, vanity and countertop were installed, the new vinyl plank flooring was installed, as were new window casings and floor heat vent. Day Five saw the new medicine cabinet and faucet installed, towel bar, and water lines connected. The existing toilet and TP holder were reinstalled. This pretty much finished the job, but there were some minor unresolved delays with the shower door and shower soap tray. It took a while to iron out those things and we did have some sales tax adjustments on things that were ordered but not included in the final job. We want to give a special shout out to Todd (the primary rebuilding contractor) and his assistant Tim. They were fantastic, meticulous in their craft, and a real pleasure to work with.

This was my first time dealing with Action Carpet of Simsbury. They were prompt & on-time with…read moreevery appointment. The estimate was in the ballpark for what I expected. The carpet was installed very well, as expected. For me, this was a "test run" for a couple of larger carpet or flooring projects, yet to come in the next year or two. Action Carpet will certainly have the inside track for my upcoming floor projects.

KlausLarsen Roofing began work on a neighbors roof in Suffield, CT May 28, 2026 without pulling a…read morepermit. The homeowner is well known as a bigot. I noticed workers stripping the roof into my backyard without permission. When I went out to speak to the workers, none spoke English. Site manager Mark Libiszewski came over and I explained he didn't ask permission and does not have permission to strip the haters roof onto our property. The bigot called police. That is when it was discovered no roofing permit had been pulled. Site manager blamed it on a 3rd party error. Police explained [on video + audio] work came to a halt & once a permit is pulled work will resume within 10 to 14 days. The site manager will come to my house prior to work starting and touch base. No stripping will be done on our property but workers will come over to pickup errant debris and nail sweep with a magnet. Five days later, June 2, I noticed tarps, plywood, and workers stripping the neighbors roof into our yard. When I walked over to confront the same site manager the tarps were coming down as the roof was speed stripped by the hard-working crew. I reiterated to Mark he did not have permission to strip the bigots roof onto our property and if he needed that kind of access we should be compensated for it. Mark said he had no authority to compensate and they always go onto other peoples property when needed. Mark also said Suffield Police said we gave permission and insinuated I was calling police a liar. I subsequently called KlausLarsen office and spoke to Cora, Production Department, who told me I need to speak to Joanie Dunstan Mgr. Two days later I connected with Joanie who had to speak to someone else and then would call my son who owns the property. Needless to say my son is still waiting for a call. In summary, KlausLarsen did not pull a proper permit initially, feels entitled to send equipment & crew onto other peoples property without permission even when told not to. We inadvertently helped a bigot get his roof done by a crew of foreign hard workers he despises and our yard was the receptacle for the bigots roof trash. I cannot speak to pricing or quality of work but I can speak to the unprofessional and disrespectful manner in which we were treated.

I recently had the pleasure of working with KlausLarsen Roofing to fix a damaged roof and I could…read morenot have had a better experience. From start to finish, their professionalism, efficiency, and attention to detail were outstanding. A special shoutout to Dennis and Rells who went the extra mile on a cold, windy day to clear off debris from my roof - that was a huge favor ! This company definitely has a commitment to excellence and I am beyond satisfied with how everything turned out.

ServePro gets an A+ in promptness. The "First Responder" was prompt, professional, and courteous…read more Our basement was flooded and we needed immediate remediation and they provided that. They drilled holes at the bottom of the wall to let air in, but never told me that they wouldn't repair said holes. This is what the First Responder said, verbatim, when I asked her if they'd be fixing the holes. "We prevent microbes from growing. Holes would b (sic) by licensed contractor. They would need to fill holes in with a caulking or something. Thanks Baseboard can go over the caulking I would assume" We paid in full before the job was completed. Maybe that was our mistake.

The Servpro teams were incredible!!! I had a New Water Tank installed and they created a flood…read more...... I couldn't believe it and freaked out. ( obviously the reason we replaced it was to avoid this mess:((((() I called Servpro immediately and they were here to assess the damage right away. The young man who came looked and told me exactly what to do, who to call etc. and send a crew right away. They cut out the flooded carpet and set up fans . They were so courteous :) A few days later another crew came, took out the fans and cut out dry wall . They cleaned everything and also very polite and efficient!!! It's a great company and if you're freaking out and need a hand to hold, it's Servpro:)

Had a great experience with Alex at drainworks. He was very informative and knowledgeable and…read moreanswered all our questions in a very friendly and professional manner.

They replaced this short section of plastic pipe for $1150. I asked the tech in shock what they…read morecharge per hour. $700 was his answer. It was leaking so I had them do it since they were already at my house. So if you don't mind paying more than you'd pay your Dr or Lawyer then have at it.

I was looking to get my house powerwashed before winter set in. I contacted Forand. Steve gave me…read morean estimate and Joe was the person who came out to do the powerwashing. The quality of work was excellent. Even my windows had no water marks left on them which is usually what happens. Would definitely recommend.

Zero stars if I could. I had Steve Forand of Forand LLC come out personally (he sent his "guy") to…read moreprovide a quote for power washing. He initially preferred to give the quote over the phone, but I insisted on an in-person visit. At that meeting, they quoted $800, plus an additional $50 to spray "Wet & Forget" on the shed roof. However, the invoice they left was for $1,200. When I called to question the discrepancy, he told me I was wrong and implied I had misunderstood him (his exact words were much more insulting than that)-- which was both insulting and inaccurate. I took notes during the quote and have no doubt about what was said. Beyond the pricing issue, the work was subpar: He completely skipped a large section of one deck. He did not power wash the back side of the garage. He failed to move furniture or other items out of the way, instead washing around them. Several small plants were killed by careless water blasting. Unfortunately, I did not get the quote in writing, so I'll pay the invoice -- but I'm left frustrated, disrespected, and extremely disappointed. I would not recommend his services to anyone.

Matt and his team from AAA Dura Glaze was the kind of professional you hope for when taking on any…read morehome renovation project, big or small. He was knowledgeable, quickly responsive, reasonably affordable, flexible with our timeline restrictions and did a beautiful job with reglazing both of our tubs. The work area was cleaner when they left than when they came! He was patient will all of our questions and walked us through the process so we knew what to expect on the day of. I couldn't have asked for a better experience. Highly recommend!

Matt and his team did a great job reglazing both of the bathrooms of our 1957 high-end ranch. The…read moretiles were original to the home. Very well made/installed and in excellent shape. Just the wrong color-Barbie pink. :) A visit and a quote was provided. A few weeks later the process took place. We decided to have some extra work done and this was handled well. Our bathrooms now look amazing. I would highly recommend AAA Dura-Glaze to change the color of your bathroom tiles/bathtub/bath sink. They did a great job.