Wolves in Sheep's Clothing ServPro is a predatory business. BE VERY CAREFUL! I would NEVER use ServPro even if my entire property is drenched in water. They are a highly litigious company and in fact that's part of their business model. Read just one of their court cases below and you'll find out who and what they are. Their entire business model from start to finish is suspect. They use people's desperation at a time of disaster to abuse their power and to over-charge 10X for mediocre performance. Their equipment is very old, their pricing is outrageous and you'll never know what the pricing is until it's too late and you are on the hook. Do NOT trust them and proceed with extreme caution. Court Rebukes ServPro Franchisee for Attempting to "Extort Payment" from Victim https://2urbangirls.com/2025/11/court-rebukes-servpro-franchisee-for-attempting-to-extort-payment-from-wildfire-victim/ read more

I had a flooding problem in a rental and Servpro showed up an hour later. Alfredo's team removed the water and damaged flooring, and set up 15 fans to dry out the walls and floors. Then Miguel's team came in and laid the new flooring and floor boards. Two ladies then came in to clean up the dust and construction refuse. This is a very professional operation and they provide the absolute best in customer service. A big shout out to: Joey, Kevin, Miguel, Jesse, Jayden Gio and Bryan. Highly recommend. read more

Had a toilet wax ring failure in our home resulting in water damage and category three damage. Had a leek team out and contacted SERVPRO for the cleanup & restoration. Alfredo the Project Manager came out quickly, completed his inspection and provided a quote. Alfredo was very kind, took the time to explain the process and answered all my questions. Today Frank, Jacob and Joel came out for the cleanup. These guys are amazing! On time, great communication, kind, detailed and well PROS! They did an excellent job of setting up and sectioning off the workspace and ensure my flooring, TV and all personal items were secure and would not be damage. They cleaned and disinfected the problematic areas and answered all my questions, which I had a lot. Very happy with the work of the cleanup team and I have no doubt the restoration team will be equally amazing! We just bought our home so this has been a stressful experience. A big thank you to the SERPRO Team! read more

SERVPRO of Costa Mesa - Living room, ceiling water damage cleanup. - Damage Restoration Near Me - Costa Mesa, California

Taylor's team, Justin and. especially Rolando who did so much of the work. And did it well. We had a leak in our garage water heater. They came in and took care of the entire job in a very timely manner. We are very satisfied customers. Though we hope to never need them again, if we do they will be the ones we call. Yay Servepro!! Thank you. read more

Prompt, thorough, clean, and courtious. They got the damage removed and we are now moving on to the construction stage. They work well with our insurance too. Luis, Renato, Joey, and Alfredo were all great to work with. read more

Very glad we used SERVPRO! My wife and I bought a new home that had some mold / drainage issues. We had several people give us quotes, and Tayler and ServPro were definitely the most impressive. Unlike other remediation companies, Servpro could handle everything, from mold remediation, air testing, stucco, concrete and drain work, all for a fair price. ServPro management was great at explaining the work needed. Most of the work was done perfectly the first time. The only issue we had was the stucco work they did caused stucco to get on the new concrete. When I brought this up to management, they assured me it would be cleaned. They stand behind their work. Definitely recommend these guys read more

Servpro was amazing! Our rental property had a water leak due to a badly remodeled shower from a prior owner. After getting opinions from different people they all said the shower needs to be replaced. It is the summer so contractors tend to be busy so finding someone to do this job was a headache, but Servpro from Costa Mesa saved the day! They have an in-house crew that does all the damage assessment and construction work. Everything was completed in a week and we are happy the house is restored and fixed and our tenants only had to endure a week of construction instead of a month. Thank you Tayler and Zachery and your entire crew. read more

Antonio and Luis have been great throughout the whole process. Arrived on time. Explained what they were doing, why they were doing it, and what to expect afterwards. I would 100% recommend Servpro and Antonio and Luis in particular. I know this sounds like one of those paid reviewer type of posts but it is absolutely real and honest. We had a leak from a newly remodeled bathroom on the second floor leak to our ceiling on the first and Servpro and Co handled it like champs. Thanks again. read more

Frank Valencia - Crew Chief and Jesus Garcia did outstanding in cleaning up our extensive water leaks. The supervisor, Alfredo was outstanding as well to support our questions and resolve issues.They all were professional and hard working to clean up our numerous areas that were damaged. They worked extensively for a week to install equipment to protect areas while they had to remove damaged drywall, tile and other fixtures. These guys make Servpro look good!!! read more

Having your home flooded and your things destroyed is a very stressful thing to go through. Servpro came in and was very professional and timely. Thank you Mike Calvin, the pack out manager who handled my belongings. He was so kind and eased my stress. He went out of his way to be accommodating and communicative. It was so nice to not have to worry about anything. Servpro handled everything from restoring my belongings to restoring my home. read more

They were on time, professional and very nice. The drywall repair they did was top notch. Impossible to see where the wall repair was. I hope I never need their service again, but if I do I will absolutely call them. read more

My husband and I noticed we had water damage on our ceiling from a 2nd floor toilet leak and knew we needed to get it fixed! Thankfully we were referred to Servpro and they were great in communicating with us and being timely with the whole process from start to finish. Each person we dealt with were friendly, informative and helped us step by step. Would highly recommend Servpro! read more

The staff was extremely courteous and professional. I have had construction done at my home but no one compares to the high standards of Servpro. They removed all the mold in our kitchen and rebuilt the cabinetry and drywall in no time. I would definitely call them if I had any mold infestations in my home. read more

Be careful when using Servpro. We had a flood in January 2018 our whole condo was damaged. Nine months later we are still dealing with problems we were told your house will be as good or better then before the flood that has not been true for us. Our carpet was damaged during reconstruction and still not replaced very frustrating. read more

My husband and I recently had our refridgerator break and leak water all over our brand new carpet while we were gone on a vacation. We called our insurance guy and he told us to call Servpro. I called them and they picked up immediately even though it was super late at night. They got to our house in 30 minutes. And I talked to Tayler the next morning about some water damaged antique furniture and he was very helpful with some ways I could restore it. Their crew really knew how to get the job done the right way, and super fast. read more

If I could give a negative amount of stars it would be a -10. Worst company I have ever dealt with! They are liars and crooks, they will tell you whatever you want to hear up front and have you sign all the documents they can and tell you it won't be a problem and everything will be taken care of right away. Endless phone calls and frustrations later, 4 months down they line they are threatening to put a lien on my house for payment of work that still is not finished. They drop the ball and blame it on the customer. Worst business I have ever dealt with. Do yourself a favor and keep them away from your home, they damage they cause will be worse than what you have. read more

My husband and I own a property management company and there is no one else whom we trust more to handle the almost daily water leaks that arise at some property than Tayler and his team at Servpro of Costa Mesa. They are by far the most honest and ethical remediation company that we have worked with and they provide superior customer service. We recently had a major water leak at our own house and Tayler took such great care of us. Servpro of Costa Mesa is awesome!! I would recommend them 1000%! read more

No one ever plans on a slab leak but when it happened, I was thankful that I contacted Servpro. Mike Calvin was awesome communicating with myself and coordinating with my tenants and insurance. I highly recommend Servpro Costa Mesa for a job done well and with understanding. read more

I had a loss at my house two weeks ago, it was stressful. Mike showed up with his crew with giving me complete confidence that my claim would be handled correctly. He took care of every single thing including the items that are irreplaceable to me. If anyone has a flood like I did, I would for sure recommend mike and his crew to help do the job. Thank you! read more