Daniel and the Reactic team helped me with a mold issue in the primary bath. They were so fast,…read moreefficient, and honest! In talking with Daniel, I discovered that they did all sorts of reconstruction/remodeling work beyond mold remediation. So I promptly worked with him on a plan to completely redo the kitchen, second bath, new flooring through out the home, updated lighting, repairs inside and outside. Daniel was extremely helpful in finding budget friendly solutions to every issue in the home. His team worked in a very respectful manner. I cant say enough good things about them! Quality work at excellent prices! I wish I had connected with them years ago!

Last Thursday we discovered that our water heater was leaking, and the water had gotten into nearby…read morewalls and caused mold to grow. I called Reactic Restoration on Friday, and Daniel Garza was able to inspect the damage that same day. Our house is older, so testing for asbestos was a standard part of the process; Daniel was able to get us in touch with an asbestos testing company that provides quick test results. That company got a tester to our house the next day (Saturday), and results were available Monday before noon. Fortunately, the tests showed that no asbestos was present. Daniel was able to assign someone to come to our house that same day, and set up dehumidifiers and plastic containment sheets with zipper doors, to seal the work zone, and to put down plastic to protect the carpet. On Tuesday, another team was able to remove the mold-affected wall materials, and wipe down the area with an excellent non-hazardous but effective disinfectant. They knew our preferred plumber was arriving at 1pm, and they were done with all work, including HEPA vacuuming and cleanup, before that time. The dehumidifiers are still set up, and will run for at least 48 hours. Daniel checked the area and the machines today (Wednesday), to make sure everything had been done correctly and that the dehumidifiers were working as intended. I am very happy with the service provided by Reactic Restoration. As Daniel kindly acknowledged on Friday, it's a shock to find mold in your house unexpectedly. It's been less than a week, and the mold is gone, and everything smells normal again! Everyone I encountered from Reactic was professional and kind. I hope we won't need their services again; but if we do, they will be our first call.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

After being ghosted by another local company who made an appointment with us on May 4th, I reached…read moreout to Premier Pro Restoration for help. They were quickly responsive and followed through as expected. And they were fast in delivering service, and cost less than the company that ghosted me, with greater professionalism. I intend to hire them for an additional project too. Excellent work, good communication and reliable.

I sent in a request on Yelp for water pentration into ceiling drywall in my living room after…read moreyesterday's rain storm. I received a message from Badi about 5-10 minutes later. He asked specific questions and asked if I also had photos. He was able to schedule an appointment with me the same day. He was very professional, took some readings with an ultrasound device to pinpoint the exact spot of the leak and even marked it on my ceiling with painters tape so my solar installer can come out and locate the source on the roof quickly. I would highly recommend Premier Pro Restoration! Thank you Badi!

From start to finish, Swift Restoration exceeded every expectation. Dealing with home damage is…read morestressful enough, and having a team that is professional, communicative, and genuinely customer-focused made all the difference. The crew was fastidious in their work -- nothing was overlooked, and every detail was handled with care. What really stood out was how assuring they were throughout the entire process. They kept us informed at every step, proactively answered questions before we even had to ask, and made sure we always knew what to expect next. That kind of communication is rare and incredibly appreciated when you're navigating a stressful situation. They were also timely -- showed up when they said they would and completed the work on schedule without cutting corners. If you're looking for a restoration company that treats your home like their own and puts the customer first, look no further. Swift Restoration has earned a customer for life. Highly recommended.

Lacks Communication. Please don't mislead your customers by telling them you'll do the work when…read moreyou really dont. It's simple just call, email, or text and let them know you changed your mind or not interested. Don't ghost the customers, it's unprofessional.

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

Oscar responded to my message right away and had availability to address our mold problem quickly…read more They provided a reasonable and thorough estimate, and responded to all of my additional questions about their plan. When executing the plan, they reached out because some additional work was needed, which would result in a reasonable and minimal additional charge. I appreciated the transparency. When finished, they helped coordinate with a handy person who was coming to do some repairs following their remediation and demolition work. Throughout the process, it was an efficient and enjoyable experience to work with 3 step. Thanks team!

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

Manny was a bright spot in a stressful water remediation situation. He is professional, friendly,…read moreresponsive and did an exceptional job within a tight turnaround window. He set up an effective containment zone and comprehensively addressed the damage with a level of care and workmanship that was remarkable. I highly recommend Manny at GCD as a dependable, competent and kind.

Manny is the person you should consult for your remediation plan. I highly appreciate their…read moreprofessional services and the valuable advice they provide on how to improve and prevent any future issues. Also, fair market value for the services they provided.

Bay Area storms last December were a pain. I reached out to Mike's Water Damage, and Mike was…read moreon-site early Christmas morning. Over the next few days, I found Mike to be super responsive, extremely accommodating, wonderfully communicative, and compassionate. He promptly assessed the situation, suggested reasonable solutions, and kept me in the loop at all times. Dealing with water damage is extremely stressful, and Mike made an extremely stressful situation bearable! Thank you, Mike!

I work for a property management company and we hired Waters Fault after we found extensive water…read moredamage + mold in a home that we manage. From the beginning, they were extremely pleasant to work with and very responsive. The owner of the home, the tenants who live there, and our property management team are all very happy with their work. They also charged reasonable prices for the job that they did. They helped to make the best of a pretty bad situation. As I run a property management company, I most likely will end up needing a service like this again, hopefully not too soon. When I do, Water's Fault will be the first company I call. I most definitely recommend Mikhail and his team to anyone who is in need of a company to repair water damage and/or remediation services.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

We had a roof leak. Speedy Restoration (Rafael) gave us a quote based on pictures we sent them, and…read moreSuzi also came out to inspect and confirm the quote. Jesus quickly removed the damaged ceiling material and started the drying process. After a few days' drying, Jaime replaced the drywall and painted the ceiling to look as good as new. They are all professional, experienced, competent and responsive. I highly recommend them for a truly "speedy restoration"!

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.