*PUSHES PEOPLE TO COME IN WHEN RUNNING FEVERS - DO NOT COME IF YOU DON'T WANT TO GET SICK!*…read more Office staff will bill people who don't show up for their appointments when sick, even if they are running fevers (as they did for us). Otherwise the sick patients have to face an irrefutable bill. We were billed $50 because my wife woke up running a fever shortly after I had to cancel because I had gotten sick. Logical no-show cancellations make sense of course. But forcing people to come into the office while running fevers, and back-to-back family illness (which makes sense given we live together that we would catch from each other)? If you or someone in your household gets sick on an appointment day, know that you will be billed! And when you're in the office, know that the other patients might be coming in while sick, as they will be billed if they don't show up. We had chosen Heinecke Family Dentistry because they were not a big chain and seemed genuinely family-run. After spending several thousand dollars on extensive dental work out of pocket, they drew a hard line that we pay another $50 for getting sick, or never come back. The worst part is the duplicity of seemingly like a genuine and compassionate place, but actually have no issue tossing out two patients who have been coming for years for not coming in when sick. Thankfully we found another family-owned dentist office where we don't have to worry that other patients will be coming in while running fevers under threats of fees if they no-show for illness. Do NOT recommend.

Myself and my wife have been going here for years. My most recent cleaning visit resulted in damage…read moreto my repaired tooth. I did not even realize it until I got home and looked in the mirror. In hindsight I should have been tipped off when I was rushed out without even seeing the dentist. Pain cold distant experience that left me mutilated.

These guys continue to do amazing work…read more I was new to town and had gotten behind on needed dental care I have completed 4 visits for various issues and am well on my way to what I would call perfect dental care improving my overall health and quality of life These people are good Friendly Fair prices

This used to be a great office years ago, but after management and most of the staff changed it is…read morejust a place that cares only about money not the patients. I was told I needed fillings done for micro cavities that were neither felt nor bothersome in any way (micro cavities do not require treatment I have since learned). I also went through 4 different hygienists in 2 years, the last 2 of which were absolutely terrible, frankly the worst I have ever experienced, and I like getting my teeth cleaned. They also didn't give me my records when I requested them just to discover thorough records were not being kept (violation of Dental Ass. regulations). Please do some research first before choosing a dentist. Beware of this place.

High pressure sales tactics to get you to do a deep cleaning. Promising that it will not cost you…read moreanything, your insurance will cover the full cost only to get a $400 bill about a month later. Stay as far away as you can.

this is the first dentist in almost 7 years that I actually don't mind going to. She listens. She…read moredoesn't rush you. You can tell she's compassionate and

I called the office on Wednesday to set up a new patient visit & cleaning. Received an appointment…read morefor the following afternoon with Katelyn. Katelyn was thorough, kind, professional, friendly & welcoming. We relocated last year, but I was traveling back to Atlanta for dental appointments. Replacing my dentist was not something I wanted to do & is a high bar to beat, but this office met the challenge. Next cleaning scheduled. New to the area? I recommend this office!!! Very accommodating & welcoming!!

I have had a number of appointments at this office this year. There has not been 1 time that I have…read morebeen seen on time for my appointment. I left today after waiting 25 minutes after my appointment time before advising Therese I needed to reschedule and explaining that the complete disregard for my time is terrible. I completely understand that things happen but they are tracking at 100% I am seen after my appointment. Sometimes I am brought back to sit and wait and sometimes I am just left to sit in the waiting area. Here is the thing, had someone come out and explained that the provider is running behind and provided and est time I would be seen I would probably wait but I am just left to sit all while watching the provider walk back and forth to his office no less than 5-6 times. When I voiced my concern to Therese she did not respond, she just looked at me like I was insane. She looked at me like, how dare I expect to be seen on time. The dental work is "OK", Cannot really say anything bad about that, but value your clients, value their time. I am never late for my appointments, because I value their time. They know they are running behind...do me the courtesy of a call to advise me of this and ask me to come in later or reschedule. But...nope...ZERO client respect and value.

The first and only dentist that I don't dread going to. Dr. Heinecke and his staff are super…read morefriendly and can usually work you in on the same day for a problem. Dr. Heinecke is conservative and fillings are always painless!

I'm a disabled veteran with PTSD and no insurance. The VA never even acknowledged my dental…read morerequest. I'm also terrified of dentists due to some childhood incidents and haven't been to one since 2006. In about 2018 ish Heineke pulled a broken tooth at a very fair rate and helped me when the VA wouldn't. The staff there were phenomenal and took the time to hear my concerns and go through half of their Novocain supply (Probably) because I don't numb up as I should. They did a great job and put me at ease which is saying something. Currently I am trying to get the VA to send me there for new issues. It's rare for me to have a great experience in any health/Medical fields but they pulled it off.

Between the beginning of 2024 until today my 2008 jeep wrangler has been in and out of there…read moreservice department. It started with me wanting to replace door seals and replacement of my starter. Once I got it back it started leaking I took it back they said it needed a rear main seal, it never leaked before, but I trusted them expensive! Then when I got it back it was still leaking. Took it back and now it was transmission leaking, again it wasn't leaking before and now a module and a seal needed to be replaced! Got it back was still leaking the technician put the seal on wrong! Then in the midst of all of this my exhaust started making a noise they said that's not there problem. At the end of all of this the manager and the service manager today concluded it was not there problem and just get a lawyer we are done. I am a senior citizen and veteran on a fixed income and have hard time absorbing these cost! I hope no one uses this company for anything sales or service work, they are liars and cheats!

Dr. Steinkamp is unquestionably the best dentist I could possibly recommend to anyone. I have known…read morehim and some of his staff for over twenty years. Dr. Steinkamp will gladly take the time necessary to explain any procedure you need and why you need it. There is no such thing as a stupid question you could ask in his office, I believe. He has performed multiple procedures on my teeth over the years, and never have I had any pain to speak of during those. He has even seen me on impossibly short notice for a painful broken tooth when I had thought I would have to be in pain for a few days, he made time to help me that same day! I do not believe many other dentists would go out of their way to help patients as he does. Make Brooksville Dental Associates your first and only choice for dental treatment.

The staff is great but I waited 2 hours because they were a little short handed that day. Other…read morethan that they were very professional. Prices were good. It was only the first time that I used this company.

Damaged a nerve causing Trigeminal Neuralgia and offered no solutions or offers to help! Should…read morehave gone to Morgan and Morgan. I was given insufficient anesthetic for abscessed tooth and he continued drilling until I thought I was going to die. Should have sent me to the hospital. Worst dentist I have ever been to! Terrible bed side (chair side) manner. The only person who was friendly was a receptionist who is no longer there. My advice, go elsewhere you do have options!

Our entire family (my husband, myself, and our two children) has been going to Dr. Jennifer Vicente…read moreat Vicente Family Dentistry for more than 12 years, and in all that time we have never had a single negative experience. That alone says so much about the level of care and professionalism in this office! When we first started coming here, Dr. Vicente's father and mother were part of the practice, and they were always incredibly accommodating, kind, and honest. After they retired, the same wonderful culture continued with the amazing Iris and Frances, who make every visit smooth and welcoming. One of the things we appreciate most is how accommodating the office is with scheduling. Whether you need to repair a filling or come in for a cleaning, they will gladly put you on a waiting list and call you the moment a cancellation opens up. Their cleaning appointments book at least 6 months in advance, which honestly speaks volumes about how good they are. I highly recommend scheduling early so you can choose a time that works best for you. Dr. Vicente herself is extremely cordial and has incredible bedside manners. She explains everything she is doing step by step while working on your teeth, which makes you feel comfortable and fully informed. The billing is always honest and transparent, which unfortunately is not something you can say about every dental office. In fact, we had to leave the practice for 1 year due to a dental insurance change and go to one of the larger dental chains. That year was disappointing ~ we missed not only Dr. Vicente but also the honesty, transparency, and fair pricing that this office provides. The difference in care was night and day. We were so relieved to come back. Dr. Vicente and her entire team are professional, caring, and truly dedicated to their patients. I genuinely give Dr. Vicente 10 stars every single visit. If you are looking for a dentist you can trust for your entire family, this is absolutely the place to go!

Dr. Vicente is a diamond among all the dentistry factories around. My husband and I have been so…read morehappy since we found them. The whole staff are friendly, patient, knowledgeable and skilled! Our hygienist is wonderful and has such a nice touch. I used to hate having my teeth cleaned but she made it pleasant! We feel seen and cared for.