Six months ago, I was completely bald due to six rounds of chemotherapy. I was always a blonde, but when my hair grew back it was a depressing dark gray, the color of a Brillo pad. I hated it. So my daughter took me to this wonderful salon where everyone was so friendly. Enter Josi - the color magician. She restored my beautiful blonde locks and lifted my spirits with a frosting of silvery platinum ash. I am so happy! Thank you Josi !!! read more

Setsuko At Jean Claude - Makeup Artists Near Me - Scarsdale, New York

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I went there on a Sunday afternoon and got a haircut with Christina. She was excellent, very professional. I had many questions about different types of hair products and she answered all my questions in a detailed and concise way. I highly recommend her. She provided great customer service and made me feeling like home. read more

This lovely local salon provided an urgent color correction and blow dry when my regular hairdresser was unexpectedly sick and unable to reschedule my regular maintenance appointment (sending her warm wishes for a comfortable recovery). Patti was able to fit me in early in the day and was very thorough and helpful in the color consultation. She provided excellent advice and was able to cover the grey, and corrected the color with a single process and several low lights. The experience was extremely pleasant and reassuring. I was able to arrive in the office on time - appearing presentable and well coiffed. I am enormously appreciative of their ability to fit me in on extraordinarily short notice. I was treated warmly and efficiently. Many thanks! read more

Absolutely the best Japanese hair straightening. I tried everything to get my very thick, damaged and unruly hair under control and this salon nailed it. I go once a year and it lasts!! read more

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Great experience with Setsuko and team! Josi did a keratin treatment for me (and my daughter preciously) and she is a real pro. She knows how to handle curly hair and has you in and out! Highly recommend. read more

Best hair cut I have ever received! I have very thick straight hair and it tends to stick up if cut too short. I told Setsuko about my situation and she know exactly what to do. Thank you! I will be back in a few weeks read more

Priscilla is amazing. Helpful, talented and kind. Great experience. I'm already making the next appt. read more

Setsuko was a life saver today. she was so accommodating, friendly and, most of all, knowledgeable! she fixed my hair to exactly what I wanted. highly recommend her. read more

Turmoil over my skunkline...Setsuko talked me thru to the best possibility at our first meeting...wonderful hair experience & great shampoo

I have been passing this salon frequently for years without noticing it. Just 4 days before a trip, I was desperate to find an appointment anywhere for a Cezanne treatment. I went to the product's site and did a salon locator. After several calls, this salon was able to get me in for that same day and their price was the same as everywhere else. Just a few minutes later, I called again , thinking I was really pushing my luck, to see if they could also fit in my daughter for a trim. She was able to. It was so simple and the receptionist was so friendly! I jumped in my car and plugged in the address without even knowing what it was, but that it was definitely somewhere close. I couldn't believe it was right there all along. There is a big free parking lot right in back. I walked in and they knew my name and greeted me with the friendliest welcome. As if it couldn't have gotten better, they told me all of the services we were getting were HALF PRICE because we were new to the salon. Josi took care of my treatment and trimmed my hair, feeding me great and honest advice the entire time. Priscilla cut my 6 year old daughter's hair and straightened it beautifully (she has super curly hair) and took such nice care of her. They were just so accommodating, friendly and professional. They definitely gained 2 new loyal customers and will be recommending them to anyone! read more

I just moved from NYC to Scarsdale and went for a cut , was solid. I went back because the stylist said the owner was great. I got a fair balyage job. ( no blowout included ) Went to check out, I thought it wound be 150-200 I was SHOCKED it was 300 dollars - way more then Oscar Blandi in NYC - not a high end job at all. I left without paying the tip. I was disgusted . I was quoted a discount by the hair dresser . Won't be going back . Not worth 300 . read more

My two teen girls and I have been going to Christina at Setsuko for the past 5 years for haircuts, color, and even brow work. She is meticulous, efficient, and always goes above and beyond to make sure we are all 110% happy when we leave the salon. She is great with Asian hair btw - and knows how to cut and style when other salons have not been as understanding or as adept. She is also always so friendly and kind. I highly recommend her! read more

TLDR; stylists are inexperienced and I was Rachel-ed. This is a long overdue review, but then again, it took a long time for me to regrow my haphazardly lopped off tresses and overcome the trauma this haircut inflicted on me. I went in for a basic trim, the stylist said I needed more volume, and gave me "The Rachel." The layers were uneven, it looked like I had a mullet, and she'd cut my bottom layer near my chin (the bottom layer had before been past my shoulders). I was horrified. I went to Spoke & Weal (a salon I cannot recommend enough) to have it fixed, and it took about a year and a half to mend itself. read more

My Mom has been going there for years. Now that she can't drive, I take her every Tuesday. It's one of the highlights of the week! Staff always greets her warmly even when the place is bustling. Gerda takes great care of Mom. Tip -- they now have manicures and pedicures. Mom's been getting her toenails cut there for years but now gets the whole treatment. Coffee is good too! read more

I was a first-time customer at Setsuko who needed help fixing a haircut that had been badly botched at a discount hair chain. The friendly receptionist was able to fit me in on the same day and booked me with Setsuko. Setsuko is a master at her craft, and not only salvaged my cut but gave me a style that complements my hair texture and will make wash-and-go styling a breeze. With Setsuko, you'll get a runway-worthy haircut from a stylist who takes the time to listen to your needs and evaluate your hair. She even pointed out a few things about my hair texture, such as density in the back and a cowlick at the nape of my neck, that I had no idea about, but that affects styling. Moving forward, I'm only trusting Setsuko with my hair! Additional pluses: Ample parking at the side of the building Online scheduling is an option for convenience A rare salon that's open every day of the week Head massage during shampoo Top of the line products, including Dyson styling tools 50% discount for new customers read more

Needed a haircut and to look my best when I was visiting lower Westchester. I selected the salon owner Setsuko for assistance. Setsuko recommended a darker grey color for my hair and she helped me decide on a cut best for me. I went with her suggestions. I was so pleased with the result. Seriously, I looked years younger. Also, the salon was very stylist, neat and comfortable. read more

I've been to Setsuko a few different times now and it's always a great experience. It's a nice environment and the service is great. You can tell the products they use are high quality and my hair always feels healthy, even after color is added. The price is on par with high quality salons and there's a lot of transparency about the price. Also you can book online which is always a plus! My mom started going to Setsuko as well after she saw how great my hair looked; we have really different hair textures and colors and she did a great job with us both! read more

Purchased my Groupon for a Haircut, Deep condition and Blow out and made my appointment with Mercedes in person the day prior. Came in and was a little apprehensive about how the blow dry would be, I have very thick curly Dominican hair. Mercedes was very pleasant when she washed my hair and did an amazing gentle job on my hair as opposed to most "Dominican" hair salons I frequent in the city. Had wonderful conversation and my hair came out looking amazing. Will definitely be coming back and making another appointment with her! Thanks! :) read more

I had all over highlights and a hair cut. I really like them and also I chose to get the ammonia-free products and it did make a difference. My hair has recovered fast from the initial dryness after highlights. The ladies were very nice and friendly and really grateful they were able to fit me in after we realized I needed full not half highlights. read more

This salon is wonderful. Everyone is friendly and attentive. Setsuko is a gifted hair stylist. I have long thick hair which isn't easy to deal with. I get so many compliments on my color and highlights from total strangers! The way Setsuko cuts my hair is magic. My hair is still long but it feels so much lighter. When I'm away and have my hair done elsewhere, the stylists always tell me that the color or highlights or cut is great. I know! Mercedes is terrific. She asks questions and listens. Mercedes is a very talented stylist. And the coffee is very good. read more

I went to the salon for the first time and had a hair color and cut done by Setsuko. She came highly recommended and she did not disappoint. She was incredibly professional and knowledgeable and listened to my vision and gave her feedback and I'm so glad I went to her. Totally love her work! read more

I went back for a Brazilian Blowout two years after the first one I had done there. The first time I used a Groupon and Amy did a great job. The second time, I paid the full price of $300 and left a little over a 20% tip expecting the same results. I kept telling her that the first time she washed, blow dried and flat ironed my hair twice as part of the process. She looked at me as if I were nuts. She only did it once this time. It's recommended you don't wash your hair for 2 days. I waited 3. When I did, it was as if I didn't have a treatment done at all. I went online and read the reviews. I should've done that before throwing my hard earned money down the drain. I see the generic response the salon gives so I'm not even going to bother calling to complain. I will never go back. Their loss. read more

Setsuko. I am loving my hair, color and cut. It is maintenance free. Just a quick blow dry and that is it. As it gets off the color I have, I will use the color conditioner to keep it in the cool family. You are a stellar technician. Cheers to you -- j read more

Setsuko gave me the best hair cut I've ever had. It's the first time I've returned to a salon and asked for the same cut. Setsuko is always warm, interesting, and professional. It's wonderful to feel like I've found a salon I can return to and feel completely comfortable in their hands. read more

I have been looking for a hairdresser who is great with both color and cuts and have been having a hard time finding one. Finally, I found Setsuko. She is amazing and so sweet! read more

I have been bounced around with other hair salons that they don't listen to what you are saying but after found this hair salon from a friend 's recommendation 1 year ago never been happier especially when my favorite hair dresser is there and she fantastic. she always listens to what you are saying and wanting and needing from the moment u make the appointment with her either in person or on the phone she is a blessing in disguise and I call this beautiful human being " MERCEDES " I would NEVER TRUST anyone with my hair and I drive 1 hour 15 minutes to her from Dutchess County in Fishkill and so worth the drive...trust me you won't be disappointed she is FABULOUS and easy to talk to ....LOVE LOVE LOVE HER!!! Make an appointment with her you will Definitely NOT regret I always look fabulous when she does my hair!!! Thank you MERCEDES as always!!!! (FYI THE WHOLE STAFF AND THE OWNER ARE SO SUPER NICE) read more

Setsuko is the bestas she is the hairstylist to the stars Go see her for the holidays read more

I wanted to try another hair salon and searched on Google for a different perspective and this salon came up with good reviews. I found and bought a Groupon. When I called saying I was a new client and wanted to make an appointment from my Groupon, they put me on hold and I wanted for 6 minutes. I could still hear what's going on in the salon and didn't seem like there was a tornado. I hung up. It's not like I'm a diva and I can't wait on phone but this is a salon appointment, not health insurance, so I didn't have a good feeling about it and returned my Groupon. Especially after I read these Yelp reviews where they didn't seem to honor the Groupon as promised, I decided to write this review. It's too bad. read more

I was walking on the block and saw they gave a 50% off any service to new clients. I am looking for a new place to get my hair done and I thought this was a great deal! I just get a single color and they told me it was going to be $37 with the discount. Well when I went to go pay all of a sudden the price jumped to $63??? The owner made some excuse of adding $25 for pulling hair thru? I have never heard of that in any salon I've been too. Especially changing the price after the service is complete meaning you're stuck paying it! I should've been notified before this happened if I wanted to do that with the additional charge. Scam! Thanks for this I will never go back here again unlike I plan to because they didn't do a bad job. read more

Purchased the Full highlights Groupon and it was a great decision to try Setsuko. Mercedes did my hair and she did an amazing job! She just looked at me and knew how to help! I have been searching for a new place since moving to area, and I am happy to have found Setsuko and who really understands color! You will not be disappointed! read more

I did the keratin using my groupon coupon and it was absolutely waste of money.. i have had many keratins from diff salons in the past and they all came out perfect.. but this time im so very disappointed. Just after the first wash my hair became very frizzy.. jus like how it was before the treatment.. and iam using the sulfate free shampoo bought from their salon. May be because i ws using groupon coupon, they did only half the work.. read more

I recently had my second Cezanne keratin treatment and haircut with Christina and I'm very pleased with the results. Christina is so kind and friendly and makes sure to give her client, me, exactly what I wanted. I highly recommend this salon and this stylist. read more

Do not go here for a men's haircut - they have no idea what they are doing. Terrible men's cut

I had a fabulous experience with Angelica at the salon yesterday. I had a groupon for a keratin treatment and haircut, both came out perfectly. Angelica gave me the "lob" I was looking for which was a huge feat - considering my hair was almost to my waist before my cut. She didn't take more or less than I'd asked for, and was so kind throughout the entire appointment. She's evidently a skilled keratin stylist as well, and although I haven't washed my hair yet, I can tell the results will be great. Lastly, the young woman (who's name I didn't catch) who greeted me at reception when I first came in, and came by my chair during my appointment to chat, was lovely as well. Both young ladies made the appointment fun and exciting, and I hope to go back in the future. Highly recommended. read more

Christina cut my hair. I believe that was her name. I got a long bob and she left the right side significantly longer. It's all uneven. I was very evidently not pleased, but didn't cause a scene. I just won't return to this place. I was also a first time customer. read more

I have been cursed with fine, oily hair that just hangs there and I usually have to keep it very short because once it gets to my shoulders it's just a mess. When I say oily I mean a few hours after I shampoo I still have no life to my hair. Mercedes to the rescue! She recommended 2 shampoos for me that have changed my life (I can even skip shampoo days now) and gave me an amazing haircut that has movement and style; it even grew out very nicely. She is a master of her craft. I have truly never felt so beautiful. Confidence is the greatest gift you can give! Thank you xoxo read more

I've never posted a negative yelp review but I need to warn any prospective customers. Let me say that perhaps the employee isn't familiar with cutting men's hair. This isn't a men's salon so perhaps I just went to the wrong place. I'm going to give the benefit of the doubt bc nothing else makes sense. Now that that's out of the way, I'll just say this individual should not cut another man's hair. Why? -I left with a two inch hole above my right ear with the hair buzzed messily down to the scalp. It legitimately looks like an injury so that's what I'll tell people when they ask. -I asked for a natural neck hairline (rounded), and got a severely squared off hairline. -When I asked to see the back, there was clearly no effort made to blend the sides and the top. I had to ask her to blend it more but even that didn't really fix it. -No attempt was made to clean hair off my face, neck or head when she "finished." I still tipped bc I technically received the service. And I don't use tips to punish people who rely on them. I just have no idea how she could feel ok with the haircut. Thank god I don't freak out about stuff like this and also it'll grow back. Guys, go somewhere else. read more

After almost 8 weeks without cut and color from Setsuko, I appreciate her expertise that much more. My cut is still holding its shape. Everyone at the salon is professional and friendly. I look forward to scheduling my next appointment asap. What a great salon! read more

Super picky with my Asian hair; have been messing around with it for decades; universally hate all changes in my hairstyles and color for the first week ALWAYS no matter where I get it done. On a whim, I had Setsuko do my color. Shockingly, I loved my ombré look right off the bat. Not too light, not too stripey, just right!! Received so many compliments. Will definitely be back read more

I wanted to update my review, after i posted the picture of the burn the owner contacted me and was very apologetic. I wanted to say thank you to the owner for checking in with me to see if I was ok. I appreciate it. read more