I came in for my annual eye exam and routine maintenance, and couldn't be happier with my…read moreexperience. The office is calm, quiet, and friendly which made it a very relaxing visit. Dr Ken is super kind, patient and helpful. Great selection of eyeglass frames and contact lenses. Convenient located with parking. I highly recommend Dr Ken and his team to anyone looking for excellent eye care!

Excellent service!!! Su español es muy bueno y de mucha ayuda…read more Los recomiendo ampliamente!

My family has been coming here for as long as I can remember, probably 10+ years. We've had to work…read morewith new prescriptions that didn't work as intended and some issues here and there, but I can understand that being part of the process when trying to adjust to a new prescription. Recently I had an issue with a set of lenses that the maker had made mistakes with. This was of no fault of Premier but Laura communicated regularly and worked with their provider to hold them accountable and make things right which is all you can ask for when a problem is outside of their hands. Strongly recommend coming here and will continue along with my family.

This place used to be great. They used to be professional and on time. Then they switched owners or…read moresomething and everything has gone downhill. They are no longer professional, they cancel and reschedule appointments without your knowledge, they don't care that they're wasting your time and if you have a concern, instead of helping you- they want to just cancel your apt. Jamie the "'manager" isn't interested in helping you or solving problems, she is just quick to say "we can cancel your apt". The person who answers the phone talks like she is the most miserable person on the planet and hates her job. We will no longer be using this establishment due to their changes, professionalism (or lack there of) and just all around rudeness from staff.

Always great service from everyone there. We had tried a few other places in the area and were…read morelucky to find them. We've been using them for well over 10 years or better.

Dr. Karen Johnson is a competent and caring Optometrist as I saw her for a visit two years ago. On…read moremy second visit today, I didn't make it past the front desk. As I was checking in, an unfriendly front office staff member asked whether I wanted the $39 retinal scan with my eye exam. I did want the scan, but my insurance copay was supposed to be $20, or at least that's what it said in my paperwork. She didn't offer any explanation, didn't offer to call my insurance, or even check with the doctor. She coldly stared at me and waited for my response. I decided I would find another doctor. There was no recovery attempt at all. I see in the Yelp reviews that I am not the only one who feels they weren't treated with respect by the front office staff. I want to update my review. Although I wasn't treated with respect, the information that Eye Concepts received from my insurance company did specify that I could be charged $39. This is in contrast to what my employer states ($20 copay). It wasn't Eye Concepts fault, rather an issue I need to take up with my employer.

I can't say enough good things about the doctors and front desk staff here!…read more They truly care, try their best to get you a great deal and are so honest when it comes to cost! They are really looking out for their customers in every way! Thank you guys for doing such a great job and keeping the standards high!

My family has been coming here for several years for our annual eye exams. The clinic is modern,…read moreclean and professional. You are always greeted by their receptionists right away. The doctors here are excellent optometrists. Just be aware that they will always try to sell you on getting retinal imaging which is not covered by vision insurance. I happen to have medical reasons to get this done, but no one ever spends the effort to ask if I would like to use my medical insurance to cover it. If you want to save another doctors' appointment, it might be worth $59, but you may have to demand they submit to you should check your insurance coverages. I decided to save this type of exam for an ophthalmologist for their scope of practice. The lobby has many brand names of eye frames to choose from. Every year I ask if they have "asian fit" options or brands and they have yet to add to their selection. I was told they have some of those brands at the "other" office. When I asked about ordering from the catalog (I happen to know exactly what brand and style would work), they were kindly able to order it for me. However, when I inquired about the cost, it is clear there is a significant uncharge for their "broker" fees. You might consider just ordering the same frame cheaper from many options available online for the exact same thing. You are basically paying extra so you can try it on in person. It is coincidental that it will also be just above what your vision insurance covers. Overall, the eye care that is delivered by the optometrists here is great. I have always received excellent care from them. The extra services and add-ons should be carefully considered for the value if you so choose. Also, this medical complex has becoming increasingly busy and it is often much harder to find parking each year. You might need to allow a few extra minutes to circle around to find a spot so you are not late to your appointment.

I would like to share my experience with Queen Creek Eye care on May 14th, 2026. I had been a…read morecustomer of theirs's a few years ago when I needed an eye exam. I was very pleased with the customer service and friendly demeanor. Last week I had my favorite pair of Ray Ban Aviator sunglasses that I had left on my armrest in my car. Unfortunately, the next time I entered my car, I sat quickly on my seat while leveraging my right arm on the armrest. That was the moment I bent the frame of the sunglasses! I tried re-bending the frame and I made it worse. I decided to contact Queen Creek Eye care and asked if they could see me and my bent sunglasses. They said to come on in and let's see what they could do. The receptionist was very courteous and said she would make the Optician aware of my issue. Within a short period of time I was greeted by Alexa with a smile and her promise that she would repair my sunglasses. No more than 5 minutes went by and she reappeared with my favorite Ray Bans and asked me to try them on. They were better than new! They fit me perfectly and I was super impressed with her customer service and expertise. There was NO cost for this service. I cannot remember the last time I received service without a charge. I highly recommend Queen Creek Eye care and I will be a lifetime customer. John K

Went in for medical eye appointment with Dr Reed. He was running behind so they asked if I wanted…read moreto see Dr Elg. Pleasantly surprised. He was very thorough and patient in his explanation of my PVP diagnosis. I didn't feel rushed at all.

Walk in the door and the person at the front immediately acknowledges you as you walk- the folks on…read morethe left in the glasses area, if not busy with others will say hello. All the staff are attentive and they listen. I have a tendency to pick big frames and tint - sometimes, I take my time. I never feel rushed. Both Doctors are great The office and exam areas are clean and are kept sterile to ensure our safety. No hidden fees. I recommend for the whole family

Truly the best of the best! Great selection of frames and sunglasses. The staff are all amazing…read more They truly care about their patients.. thank you!

great doctor and staff. great customer service…read more very professional courtesy and knowledgeable

My family and I have been seeing Dr Wood for years. We love the fact that he listens to his…read morepatients, asks if we have any questions and sincerely cares about us. The office is nice and clean. I recommend Gilbert Family Eye Center to my friends, neighbors and anyone looking for an eye doctor.

Dr. Islam is super friendly and efficient. The entire staff…read morehas been extremely friendly and helpful on every visit. They make everything easy, from scheduling your initial appointment to picking up glasses to working with your insurance company. They go out of their way to do a thorough eye exam, they have a huge selection of frames and lens offerings. Honestly, the best experience I've had with an eye doc.

Receptionist is very rude both times I've been here. Second time I've stopped by to pick up my…read moreglasses order she made me wait long time. Never coming here again.