The low stars are based on the crew. PROS: We had two estimates from other companies claiming that all 3 parts were ours to repair. Sewer Friendly (Rob,owner) was the only one to say that the 3rd part was actually the cities responsibility. Sure enough, it is and the city will repair that part. We appreciated the honesty, instead of trying to gouge us like the other companies. The other thing, is that Sewer Friendly does their own bidding instead of contracting out. Hence, why other bids are more expensive. CONS: Bring a port a potty, nothing worse then having a crew pee in your yard and you witness it. The water was only off for 2 hours a day at most. Seriously get a porta potty or ask to use one of our bathrooms. 2nd Knocking down our solar lights in our yard and then half ass say, I'll replace or find them. Ya this never happened. Yes our yard is in transition. However when pulling the hose through our yard and knocking solar lights over, put them back in place. Or better yard pull the house down the driveway, along the bushes/sidewalk to avoid causing damage. When splitting the bill with a neighbor, which is easy because the line is shared. Sewer friendly has a difficult time wrapping their head around this. I asked about this on a Monday, five days later follow up. Only to hear that they would legally have to write up a separate piece of paper for them.. well hello, do it. It's common sense. Also, hearing back from them is crickets. The office/crew need to get their communication inline. I'm still waiting for my invoice for the shared line. Jamie and Rob are the two to talk to. Jamie sets everything up and needs to train the rest of the crew. read more

I own a house in Ballard from the 1940's. It was time to replace my side sewer at the house. Talked to 4 other side sewer contractors and talked to Rob from sewer friendly. He came to my house within a day (helped that he had a current job close to my house) and gave me a quote. Fair price compared to competitors. I had two options: Pipe Bursting and Perma lining my existing clay pipe. I decided to go with pipe bursting. Rob was patient and helped explain both methods and that he suggested pipe bursting. I called a 3rd party sewer scope company to ask them which one to choose and they agreed with pipe bursting after looking at my sewer scope footage. The work was great and the timeline was what I expected. Great communication from Rob and his team. Rob and his team take accountability for any damage done to the property due to heavy equipment. I had a small dent in my driveway and Rob's team fixed it up quickly. Thanks for the help! read more

Overall, very happy with the work Sewer Friendly did for us. All the guys involved were friendly and respectful, and the work was done within the timeframe and estimate given. Would recommend for your sewer line repair needs. read more

I am hiring a sewer company for some repairs, I've had 3 out to provide bids. Sewer Friendly being one of them. Disappointed for a few reasons: During the estimate, the estimator a self proclaimed Dog lover made a comment about how my old lady dog (15 years old) was getting up there and called out all the reasons he could tell her age, then made an imitation of a syringe injection motion going into her while talking about having a company come to the house to do it. By far the strangest interaction I have had. Went over and beyond to tell me how all of the other companies would go out of their way to sell me something. I explained multiple times that I wanted the bid broken out 3 ways based on the suggestion of another sewer repair company that I contacted. He didn't end up servicing my area but strongly recommended this to avoid multiple charges or companies that come in low with the intention of adding additional services. Then after telling me it would be no problem, sent me a bid for the way that he wanted to do the job (which didn't include the repair at all) just opening it up, installing a clean out to see what was wrong, rather than how I had asked to have the bid provided. When I followed up for the bid to be broken out, versus the very minimal part of the job. I received a firm no. After the fact, I am glad I I went with another company since using this company would have exposed me to whatever pricing they decided on for the core part of the job. 2 stars for being easy to schedule with and for proving a call ahead to let me know they were on the way. I would steer clear of this company. read more

Friendly and knowledgeable. Came by for a scope. Had to come inside and did a nice job of cleaning up. Worskspace doesn't have any markings that they were there. Nice discount from their realtor Referral program read more

These guys came highly recommended by a former employee. They sent Rick out to scope my side-sewer and he was professional, on-time and was able to assess the situation quickly and suggest the best solution for my 117 year old house's system. read more

Old homes are lovely. Old sewer lines are not! We had a complicated sewer line with multiple tie ins and lots of beautiful old trees compromising those lines. Sewer Friendly's quote came in lower than other companies we spoke to and the quality and thoroughness of the bidding process was top notch so we went with them for relining and repairing our sewer line. More than anything, the crew did an incredible job. It was rainy, muddy, we had to have multiple 14 foot holes dug. They also dug out a really old, massive root from a tree that died - which means we can finally plant some flowers in that area. The team - led by Adam and Dustin just worked so hard and were so kind and accommodating to us and our 4 year olds many questions. Hopefully we don't have to do this again, but if we do, we would call Sewer Friendly again. read more

We have two sewer lines from our house to the street and we've used Sewer Friendly to repair both of them at separate times, both under high stress, emergency circumstances. They fit us in quickly, did a great job and charged a fairer price than we were quoted by competitors. Greg and Devon were awesome this week rescuing us from a sewage-flowing-onto-the sidewalk level emergency. They kept us updated along the way and put our pavers and concrete back together really nicely! read more

I am very happy with the work that was performed by Robert, Rex, Tavian, and Kainaan. Robert explained step by step everthing that he would be doing before starting. They were very efficient and the best part is that my yard was clean and looked like they hadn't even just dug a trench through it. I will 100% be recommending this company to everyone I know. read more

I called Sewer Friendly to look at a sewer plumbing issue (potential pump). Sewer Friendly quickly took my call and scheduled someone to inspect. Rick was courteous and arrived on time, he inspected the sewer system for my house, and took adequate time and care to show and explain how the system was setup, his diagnosis, and what I needed to watch out for. Since it was a pump issue, Sewer Friendly gave me a referral. Based on my experience with Sewer Friendly, I'd recommend their business, I greatly appreciate how timely, upfront and honest they are! read more

We hired Sewer Friendly a year ago after purchasing our house. The inspection revealed we needed the sewer line fixed from the house to the street. They came in and their bid was the best of the companies that came out. We hired them to do the work they recommended and everything went well for a month or so until our toiled started bubbling when the shower was running or water was running elsewhere in the house. I called to report the issue and they came out promptly to investigate. It turned out one of the repairs that they thought could wait to be completed needed to be done. They apologized for steering us away from that initially and completed this repair at no charge. I appreciated their honesty and willingness to stand by their work. read more

When I had a backup in my sewer, I called several plumbers to provide an estimate to repair a broken sewer line. When sewer friendly came out, they provided me the best price so I decided to give them a try. The broken line was 14' underground but when Jason, Greg and Adam came out they were very communicative throughout the whole process. They didn't mind my coming out from time to time to see their work and ask them questions. After the work was done they left everything clean to the point where it was barely noticeable that they were there at all. These guys worked hard and deserve kudos for their efforts. Overall, the company was professional, very competitive and great to work with. They will be my plumbers of choice whenever I have a problem! Great job Sewer Friendly! read more

I highly recommend Sewer Friendly. We hired them several times for sewer scope and hydro jetting for our projects. Reasonable price, quick and very friendly. We had some issues and they did came out two times and was not able to do the work ( our own issue ), however the crew were very accommodating and the Eillott at the office are super friendly and easy to work with as well. Will def use them again. read more

Had a sewer repair done by Adam and Garrett. They were very informative during the process and receptive and pleasant to all my questions. Repair was done as according to the contract and on time. Price was fair and competitive. read more

Sewer Friendly - New pipe installed - Plumbing Near Me - Edmonds, Washington

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Hired Sewer Friendly for a trenchless sewer lining of my side sewer run which was about 50 feet long. They did a great job coordinating the work and the permit inspection and the crews were knowledgeable and skilled. Highly recommended. read more

These guys were great getting a mainline fixed, even where it required work on a weekend, and especially Rick, Greg, and Jason going above and beyond what I'd expect. Recommended. read more

Rick Starostka came out and diagnosed my problem in 5 minutes. He even had some time before his next appointment and walked me through some basic maintenance I hadn't considered before. Super straight forwards and friendly. read more

First-class service from start to finish. I knew I had some pretty severe sewer problems and had some anxiety going into the process of figuring out how to get them fixed. Called Sewer Friendly based on a recommendation from a neighbor and was able to set up an estimate right away. Rick was prompt and friendly and provided a detailed and honest assessment of the work that would need to be done--he helped me understand what was wrong and what my options were on the spot. I decided to have the line hydro-jetted by Cameron and Greg who provided further information about next steps and soon after I had a competitive estimate. I decided to go with Sewer Friendly based on these positive interactions and very glad I did. The extensive work that then needed to be done was completed by crew manager Robert and the crew of Massa and Triston, and I'm guessing that these guys are the best in the business. It turns out there was severe blockage throughout the line and the work had to be done in tight spaces near a close neighbor and busy city streets, but Robert's clear and frequent communication at every step of the process reassured me that professionals who had my best interests in mind were on the job. It took a few days and Robert and the crew were friendly and hard-working throughout; plus, the work was actually finished sooner than I thought it would be. These are the folks to call for professionalism, honesty, integrity, and high-quality work. Highly recommended. read more

Makes a very bad day that much... Friendlier... And not just regular friendlier but SEWER friendlier! Ha... Ha... Haha.... Haaaaaa... Okay that was cheesy. Simply said though, when my sewer line burst it was a very bad day indeed, my entire yard smelled like the streets of Manila (and hey I left the Philippines to get AWAY from the smell!). The crew was super friendly and I could tell they knew their stuff, since the extent of my plumbing knowledge is limited to bouncing on goombas and discovering warp zones in Super Mario Bros, I was delighted to be so well taken care of. Very fair quote and thorough job, they even followed up with me to see how I was doing. Sewer Friendly is the choice for anyone who needs to make their bad day just a little bit friendlier. read more

This team is the BEST!!! Highly recommend them for drain and sewer repair. Fair. Honest. Professional. Quick. From the minute I called them, they returned my call promptly, got someone out to evaluate the problem, gave me a very reasonable quote for repair, and scheduled it quickly. The best part about it was that they understood a complicated basement drain issue more than several others and came up with a solution that fixed the problem. The team that arrived was on time, very professional, cleaned up well afterward, and did exactly what they said they would. They checked in with me along the way and made sure I was happy with the result. I am so pleased and will call them first if ever I have a drain or sewer issue again. Thank you Jamie and team! read more

These guys are awesome and stay true to their word! They are a very professional team of dedicated guys and will bend over backwards to make sure the customer is satisfied! Mike always tries to find the best deals for people, and the crew is fast and efficient! You get a great job done for the lowest prices around. The crew is very knowledgeable, answers your questions and addresses any concerns you may have, but when Sewer Friendly is taking care of you, you shouldn't have any worries at all because you are in great hands! Anyone who needs any sewer work done and doesn't talk to these guys is making a mistake because this company is definitely as good as it gets! read more

This company came highly recommended to us. We needed a new clean out put in so we gave them a call. So happy we did! The service was great! Kevin and Jake were the crew that did the job for us. They were on time (which is important to me), friendly, informative and answered all my questions. They had the job done in no time at all! Could not have asked for a better experience. Will definitely contact them again if any other sewer issues arise. read more

We had our sewer line inspected after a backup and the guy who scoped the line told us we had one section that was cracked open and another where it was partially crushed (old Seattle home, those concrete pipes are ticking time bombs), time to replace it! Our neighbor had replaced their sewer about two years prior and highly recommended Mike and the guys at Sewer Friendly, who she had used to replace her line. We got a handful of bids to compare prices and it came down to Sewer Friendly and one other company. The other company was a bit cheaper, but honestly, we got a better feeling about Mike, he just struck us as a much more honest businessman (and the recommendation from our neighbor helped). Mike asked about the other bids and then without even really having to push for it, he met us in the middle of the cheaper one, so we immediately agreed to use his team. We have a deck right over our sewer line, so we were a bit nervous that we were going to have to tear it up, but Mike recommended a trenchless replacement (pretty cool technology), which was a huge breath of fresh air and a lot less work. They were able to come out a few days later and handle everything without us there. It was pretty cool seeing all this heavy equipment in our backyard. I had somewhat imagined this taking like a week to complete, but in two days we had a fully functioning sewer line again, and they did a really good job cleaning up after themselves (very minimal damage to our yard, despite having to run an excavator up our hill). They forgot to reconnect our downspout from our gutter, so I called Mike and he sent someone out a few short days later to fix that asap. He has also fielded a few of my dumb questions about the line with responsive emails and phone calls. Highly recommend using Mike and Sewer Friendly - great business read more

We had a scope done recently to provide for our buyers (selling our house). Easy to book, friendly service, quick scope, strongly recommend.

Overall the specific repair and fix for drainage problems was done and done pretty well - during the cold weather season. It's messy work, and the guys worked hard. However, Caution: the homeowners must check the site during the job: I was assured my border plants would be protected during the job. Dug up mud was left on plant area and so the plants did not come up this spring. I did a walk through before workers left, finding concrete chunks under plants and mud scattered around. The workers need to leave the site in good shape. Recommend with reservations as stated. Update on the situation: Owner contacted me and asked how they could make it right: Two days later, I had a reimbursement check and the company added gravel that was needed as well. Thanks for your prompt response! read more

We had a backup in our sewer line. I called Sewer Friendly. They arrived on time for my appointment. Rick and Cameron quickly diagnosed the problem and also pointed out a few problems with my line line that are causing the problem. Rick and Cameron did a great job explaining all of this to me and I was also able to see on the camera of the sewer scope just exactly was going on in the line. Thanks ! read more

Just called Sewer Unfriendly to do a sewer locate for me. They had done the original scope on my home when I bought it. Apparently doing a locate for $228.00, which is what they charge for less then an hours worth of work, is beneath them. Michelle in the office replied "Mike kinda just wants to work with people that "actually"want to hire him" and proceeded to tell me how busy he was and what his schedule looked like. NO concern with obtaining my business. Amazing ! I can't believe some people stay in business. Supply and demand I guess. read more

Sewer Friendly always has the best response time, the most reasonable rates and great follow-up on any projects we work together on. As a realtor I have worked with many different sewer contractors and plumbers over the last decade and Sewer Friendly continues to impress me, my clients and the agent on the other side of the transaction. Last December I had two different transactions where sewer work was needed in order to negotiate and then close on a home purchase. Each time Mike was very responsive in addressing the issue with a bid and then scheduling the work once had negotiated with the other party. Acting quickly with a bid in a real estate transaction often means giving the buyer or seller a piece of mind about the issue as well as deciding whether the buyer moves forward with the purchase. Sewer Friendly is very realistic about fixing issues. They won't advise you to do unnecessary work and they won't charge you for upgrades or materials you don't need. I can't stress enough how much a good contractor means to me in my career as a realtor and as an owner of rental homes. Sewer Friendly is dependable and fair! read more

I had some neighbors with sewer line problems recently so I decided to call in some experts to provide me with either piece of mind or a heads up. Settled on hiring Sewer Friendly because of the positive Yelp reviews, competitive pricing, and availability. Two gentlemen came out to do the inspection, Jason & Cameron, both of whom were professional, friendly, respectful of my home, and knowledgeable. They entertained my curiosity, did the job quickly, and made sure the area was clean before they left. If these guys are representative of the caliber of the whole crew at Sewer Friendly, I have no hesitation recommending the company and will certainly be keeping their number handy for future needs either for myself or anyone looking for a referral. read more

In the final chapter of our horrible broken sewer line debacle, we finally found a contractor that could do the job. Mike and his crew came out first thing in the morning (spot on time!), gave everything a good looking over, pulled some strings and was ready to get the job done. I think he read the desperation in my eyes, as we had been without facilities for nearly four days. His crew took over (Rob and another fellow) and they were very thorough, knowledgeable and best of all, compassionate for our situation. (Do they teach bedside manner in this job? A broken sewer line is a traumatic situation for many - they handled this like champs!) We ended up needing an additional water jetting services to unclog the lines in a different direction (unexpected, but necessary) so they arranged another company to come out for us, negotiated the price (getting us a good deal) and handled everything on our behalf, taking the sting out of an unfortunate and pricey event. After it was all said and done, we ended up with three different estimates from three different companies and they were all within a few hundred dollars of one another. Sewer Friendly's was not the cheapest, yet also not the most expensive. For the speed, ease and willingness to get this job done for us on the fly, it was TOTALLY worth it. Thumbs up and gold stars all around. I would recommend these guys in a heartbeat! read more

Greg and Divon and their team came out the last two days and completed the sewer repair (minus concrete pouring bc it's raining). They came out within a week of signing the contract, they were really communicative and friendly and covid safe. I am so relieved to have this project done and done far cheaper than the other 2 bids I got. Thanks, Rick, Greg, Divon and Sewer Friendly :). read more

Rick was sent to evaluate a problem with the washer draining large loads of water into the sewer - then backing up and flooding the basement. He was on time, used Covid precautions, and explained to me that he thought we should jet the cement pipes. The company sent me an estimate but it was higher than I wanted to pay so I went with another company. I recommend Rick as he was very good at his job and didn't pressure me to do anything right away. read more

well...if you have to get your sewer line replaced its not a good day in general. I was told I needed a new line and spent some time getting quotes from some companies that were recommended. Mike (Sewer Friendly) came out on time (WOW) and answered all my questions. I also have a neighbor I was concerned would be an issue during the process and he calmed my worries and said all the right things. In the end I went with Sewer Friendly and they did a great job...on budget..on time and my yard looked the same as it did before they dug a huge hole in it. On top of the excellent work they did I also had my neighbor compliment how great they were....and that to me said it all! (she isnt easy to please). If you are looking for a reliable, honest, professional company to replace your sewer line you should give Mike a call. read more

Never received follow up communication from Sewer Friendly after spending over an hour with their field estimator at my house for a quote on a side sewer replacement. Keep in mind this job was large in my opinion (~15k). I don't think it's to much to expect a return a call / email back ven if they don't want the work. I'm not asking or expecting alot. I was told a quote would be sent to me the next day (this was three weeks ago). I found another company who has already finished the work. Net here is that the company dropped the ball on this but has a good reputation (I would call them again) and maybe had an off day. read more

Sewer friendly was communicative, fast to schedule, and was able to come out and give a quote on a home repair during a purchase period. They were also able to help make a referral to another company to help save money on the work. Really appreciated their time and effort! read more

Called Sunday night after calling about 20 other plumbers regarding a backed up sewer drain. Couldn't do the work but suggested another service, and didn't just give me their info but called the owner himself to make sure we got ahold of someone. Super nice and helpful. I had several other recommendations that didn't help, but this one worked. Saved us. read more

I have used this awesome company twice, first they have me the most competitive bid to help fix a major, extremely deep sewer offset problem.. we lived near a stream and that complicated things. Well they finished on time, was super prompt at responding to any questions, had a clean sewer scope at the end, cleaned up and I was able to sell my house without any issues. Second run- I needed someone to give me a bid on a Y sewer for a house we were considering to buy. Of course they answer (and this was a Sunday) and make an appt to come on that Tuesday. What great customer service! I will definitely be calling these guys for any sewer related issues again!! read more

Got a sewer problem? Sewer Friendly is the cure! Mike is fast, knowledgeable, informative and reasonably priced. Thank you, Sewer Friendly! read more

We are very pleased with our whole experience with Sewer Friendly. From first contact with Jamie in the office, to the initial visit and assessment from Tyler & Jason, to the work done by Kevin, Ryan, and Garrett, we couldn't be happier. They did a great job, were SUPER friendly, offered competitive pricing, were receptive to our concerns, and were easy to reach. They showed up when they said they were going to and completed the job in an efficient manner. They are now our go-to plumbers and I would recommend them to anyone! Thanks a bunch, guys. Great work! read more

Sewer friendly's estimator was prompt, helpful and full of integrity. We appreciated the lengths he went to to earn our business, as well as his honestly regarding questions we asked. read more