***** 5 STARS ***** always a home run-touchdown @ Honda of Kirkland. Mike Wisecarver, Service…read moreDrive Manager is top-notch, very friendly & always on YOU'RE side when it comes to serving your Honda..

Worked with Jacqueline Larson (sales lady who has been with the company 15 years)…read more Texted with her for two weeks. Aligned on final terms for a lease. Put my deposit down. Once I showed up she ran my credit and when it was time to close the deal she changed the terms on the miles. After questioning the why she said they were losing money on the car. Then tried to explain why the miles didn't matter. I asked for initial terms and told her this was misleading. They gave me my deposit back and told me it was an honest mistake. When I said "she has been selling cars for 15 years, she knows better, and she confirmed the deal 3 times" they asked me to leave. False advertisement, clear effort to mislead people, bad practices running credit applications and then changing terms. Go elsewhere. This place is a scam.

Even though this was out of my way, I went to Eastside Subaru Kennedy because they had good…read morereviews for honesty and Customer Service. All those reviews were well warranted. I went towards the end of the day just to do a test drive and ended up buying my new Subaru right then and there. The sales person Chris Hawkins, was polite, efficient and very helpful. The finance person, Jose Varga, was likewise polite and went through all of the many forms quickly and efficiently. There were a few misses, but these were most likely because I was there at the very end of the business day for them. For example, my mats for the car were not ready, and I had to come back the next day to get them. No big deal. After reviewing the documents thoroughly at home I realized I was supposed to get a full tank of gas. And I did not. This, again, was probably because we were trying to get this done at the end of the day and their final review of the car department didn't have a chance to do that. When I mentioned this to Jose, he was very apologetic and said that they would reimburse me for the tank of gas that I bought. (and I lost the receipt, but Jose said they would accept a copy of my charge on my credit card, and then he said never mind. He would just send me a check. Wow! ) And to my surprise a few days later, I got a call from them saying that they had missed giving me a rebate that I was entitled to, so they wanted to make sure I got that even though it meant they had to redo all the documents. I expressed interest in buying a fairly expensive accessory and Jose helped arrange that. I need to have regular servicing on my car and they have already helped me set up the appointment for the first service! They have a department that helps you understand your car, because they are so complicated nowadays. You make an appointment, bring your car in and they will go over anything that you need help figuring out. Amazing. I love my Subaru and, given my age, it is doubtful I will ever buy another car. However, if I did, I would go there and get a Subaru. I don't know anyone who looks forward to all the issues that are entailed with buying a new car, and And using your old car as a trade-in, but I felt very comfortable, unstressed, and respected at Eastside Subaru. I highly recommend this company.

As the second owner of a 2024 Crosstrek, I called Eastside Subaru today to schedule a 12,000-mile…read moreservice and warranty replacement of the driver's seat cushion, which is unravelling. The service advisor told me the warranty only applies to the original owner--it's not transferable. Not true! The warranty booklet clearly states that all 2024 Subaru warranties apply to "Every owner of the vehicle during the warranty period", and recommends that subsequent owners register with Subaru (which I did when I bought the car). This is basic information every service advisor should know. This dealer wanted me to pay for something that's covered by warranty. Not good.

I met with a lovely saleswoman named Lana. It was about a different car I wanted to test drive to…read moresee if I liked that model. I didn't purchase it. I kept in touch with her for the next couple of weeks about buying a Mazda. I finally found one I really liked and went to see it. She wasn't there that day so she let me know Raja would take care of me. And yes she did. I drove away in a beautiful 2023 red Mazda CX30.From the day I went in for the test drive through last night when I bought the car, Lana, Raja and Michael Noamouz, who helped me with the finance, took great care of me and were totally respectful. Breath of fresh air! If you are looking for a Mazda, I highly recommend Lee Johnson Mazda.

I'm really impressed by the Quick Lube service at Lee Johnson Mazda. I showed up at 7:50 AM on a…read moreThursday morning with no appointment required. The oil change in my car was done within 30 minutes. I appreciated that the process of reviewing vehicle condition and items that might require maintenance was automated. It's not the cheapest way to get an oil change, but I appreciated the speed and efficiency of the process that they have set up

I have bought every single car of mine in the last 24 years from Sal,,,I simply have never found a…read morenicer or less expensive car then Sal has found for me. I generally call him in advance and explain what I am looking for and some how some way he always finds me a nicer car than I expected and the price is always less than anything I have looked at other dealers. He has been in the same location in Kirkland for I believe over 25 years,,he has a small office and lot but I sincerely believe he passes the overhead savings to the customer. I also have traded all my cars back into him when I am buying a new one and he has always been more than fair with the trade. Sal has owned this business for longer than I can remember and have heard him talking about retireing the last few times we have spoke. If you are considering purchasing a car you could not chose a nicer and most importantly a trust worthy and fair car dealer I've ever met. One more thing,, I have referred several customers to Sal over the years and everyone were as happy as I was and they in turned referred their friends to him and all were very happy. All his customers seem to be referrals or previous customers. If you are considering purchasing a car you could not be in better hands.

Came here to get my car serviced. They washed and vacuumed my car too, what a treat! Thank you for…read morea great experience, will visit again for sure!

Had a bad experience when trying to trade my car to this dealership. The sales guy told me my…read moreengine light was on and tried to deduct a large amount of price, but actually that is just a maintenance light. This tactic sounds really silly. Either he totally doesn't know what a real engine light looks like or he just lied to customers. Also he pointed to the carfax report claimed this car was lack of maintenance over 5 years while ironically I regularly serviced my car in this exact same dealership group! For people who plan to sell their cars here, please be aware of potential aggressive lowball tactics and get a competing offer first!

Amazing service! Mobin and Carlton were the best and great to work with! Will definitely come back…read morewhen I buy another car in the future.

Mike Littleman (Sales Manager - sorry if I got your title wrong) is the best to ever do it. He took…read morecare of my auto needs with thoughtfulness, humor, precision, and most importantly with a good deal! Kyle Burnside (how cool is his name, btw), was my sales person and honestly couldn't believe how informed, pleasant, and kind hearted he was. And how much we have in common! lol Kyle even left a rose on my dashboard yall! Super sweet. Buying a car can be super stressful - at least for me. Mike, Kyle, Ken (Finance) and the team at Kirkland are awesome. I was never pressured, knew what to expect from start to finish (thanks Mike!), and got my first ever brand new car. Hands down some of the most professional, courteous, genuine guys I've come across in the car sales business. Highly recommend them and am telling my friends and neighbors!

Very good professional team, especially Sam and Sergio. They carefully listened to my needs and…read moreguided me to make the right decision. Perfect service -- for my convenience, they stayed in the office until 10 PM, which I highly appreciate. Always open to help, even after I bought the car.

Exceptional, seamless, and customer-first. Hyundai of Kirkland's team is a powerhouse of all-star…read moreprofessionals who are proactive, attentive, and transparent in meeting your needs during your car buying expierence when it matters most. The sales consultant I worked with, Stephen was an absolute trailblazer when it came to deivering a positive car buying expierence. I honestly wasn't intitally planning to buy from them simply because they didn't have the exact 2025 Hyundai Sonata Hybrid Limited car in the interior color I wanted, but my sales person Stephen did a friendly follow-up with me at the perfect time. At that time, I was over the car buying "game" as I was having a terrible expierence with the other dealerships that had the car I wanted. My car had gotten in a collision recently and I was taking care of a newborn. I really just wanted to sign the papers from home and pick it up next time I was in town (mind you I'm an hour+ away from these dealerships). Stephen simply built good rapport with me, listened to me, made sure I felt heared and asked the right questions. From there he met every need I was looking for - met me at my price range, did an inventory transfer of the exact car I wanted from the other dealership, offered me an Uber to their dealerships...all within an hour. I was happy to say 'Yes!' to the car and get it done and over with. My car buying expierence with Hyundai of Kirkland was pleasantly unexpected. The cherry on-top for me, was when I said I was hungry because I didn't have dinner (I wasn't expecting to buy a car that night from them)...Stephen offered and fed me Costco pizza, I mean absolutely divine. I was a happy camper. I left with pizza, snacks, pictures and videos for my social and a new shiny car. Oh, and after my car purchase, they followed up with me to make sure I was happy with the car. I did tell them there were a couple cleaning discrepenscies I found with the car (sticky residue on side mirrors and passenger door) and they kindly offered to detail and clean the car again for free. Just amazing truly.

I needed to find a Subaru mechanic…read more I can always get an appointment with them. The location is right off of the 405. The service advisors are courteous and helpful. You get electronic estimates and texts updating you on status of repairs. I have not had any issues with their repairs where I had to come back to address. For larger jobs they have loaners at no additional cost to you. That is helpful. Fixing cars is more expensive these days but compared to dealer their prices are reasonable. I recommend them if you want to find a good independent Subaru shop. And they also do Toyotas

Great crew! The experience was perfect. I am a new Subaru owner and am glad these guys are around…read more Will definitely be bringing my car here for the life of it. Thanks!