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    Shadlow Auto Sales

    3.0 (2 reviews)
    Closed 12:30 pm - 5:30 PM

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    Lee Johnson Kia

    Lee Johnson Kia

    3.7
    (170 reviews)

    We've had another quality experience with Lee Johnson Kia this past week. We traded in our Niro…read morelease and decided to purchase a Sportage Hybrid. We've been driving a Kia for 3 years and really liked the car. Upgrading to the Sportage made a lot of sense. We were already familiar with the workings of the Kia brand and were very satisfied with the quality of their cars. It was a pretty easy decision to stay with Kia. The new car purchase experience was very smooth. Our salesperson, Jeffrey Belmonte, was knowledgeable, professional, friendly, and took very good care of us during this transaction. He communicated clearly and promptly. Lee Johnson is a good dealership and had treated us well over the years.

    I wish I would have read these reviews beforehand. I went by the BBB rating- which we ended up…read morehaving to complain to because they are a lying and lack of follow through kind of place. The one star is for their MALE service manager, the other one is something else. We negotiated a price, some safety repairs and tire replacements. They try and get you to sign things that are scribbled on a sheet of paper that say as is on a certified preowned vehicle, consult your lawyer about that one. The sales girl, Victoria has horrible follow through but her manager doesn't set the best example so it's almost understandable. We had to return 3 times after they did the bare minimum and LIED about doing repairs they didn't do. Ridiculous, but if you have to go there you may have to get the general manager involved and let them know how poor your experience is. The engine light went off twice, the back bumper was horribly messed up, the female sales manager has HORRIBLE customer service and that's if you can get them to answer the phone. One of the service people didn't give my husband our key back (mine was in the diaper bag) and he tried to tell my husband it was on the counter the whole time.....my husband left the loaner key on the counter, pretty sure it would have been seen. Just a frustrating time and everything we were trying to avoid in a dealership. Don't do it.

    Eastside Subaru

    Eastside Subaru

    3.7
    (474 reviews)

    Even though this was out of my way, I went to Eastside Subaru Kennedy because they had good…read morereviews for honesty and Customer Service. All those reviews were well warranted. I went towards the end of the day just to do a test drive and ended up buying my new Subaru right then and there. The sales person Chris Hawkins, was polite, efficient and very helpful. The finance person, Jose Varga, was likewise polite and went through all of the many forms quickly and efficiently. There were a few misses, but these were most likely because I was there at the very end of the business day for them. For example, my mats for the car were not ready, and I had to come back the next day to get them. No big deal. After reviewing the documents thoroughly at home I realized I was supposed to get a full tank of gas. And I did not. This, again, was probably because we were trying to get this done at the end of the day and their final review of the car department didn't have a chance to do that. When I mentioned this to Jose, he was very apologetic and said that they would reimburse me for the tank of gas that I bought. (and I lost the receipt, but Jose said they would accept a copy of my charge on my credit card, and then he said never mind. He would just send me a check. Wow! ) And to my surprise a few days later, I got a call from them saying that they had missed giving me a rebate that I was entitled to, so they wanted to make sure I got that even though it meant they had to redo all the documents. I expressed interest in buying a fairly expensive accessory and Jose helped arrange that. I need to have regular servicing on my car and they have already helped me set up the appointment for the first service! They have a department that helps you understand your car, because they are so complicated nowadays. You make an appointment, bring your car in and they will go over anything that you need help figuring out. Amazing. I love my Subaru and, given my age, it is doubtful I will ever buy another car. However, if I did, I would go there and get a Subaru. I don't know anyone who looks forward to all the issues that are entailed with buying a new car, and And using your old car as a trade-in, but I felt very comfortable, unstressed, and respected at Eastside Subaru. I highly recommend this company.

    As the second owner of a 2024 Crosstrek, I called Eastside Subaru today to schedule a 12,000-mile…read moreservice and warranty replacement of the driver's seat cushion, which is unravelling. The service advisor told me the warranty only applies to the original owner--it's not transferable. Not true! The warranty booklet clearly states that all 2024 Subaru warranties apply to "Every owner of the vehicle during the warranty period", and recommends that subsequent owners register with Subaru (which I did when I bought the car). This is basic information every service advisor should know. This dealer wanted me to pay for something that's covered by warranty. Not good.

    Hyundai Of Kirkland

    Hyundai Of Kirkland

    3.0
    (480 reviews)

    Very good professional team, especially Sam and Sergio. They carefully listened to my needs and…read moreguided me to make the right decision. Perfect service -- for my convenience, they stayed in the office until 10 PM, which I highly appreciate. Always open to help, even after I bought the car.

    Exceptional, seamless, and customer-first. Hyundai of Kirkland's team is a powerhouse of all-star…read moreprofessionals who are proactive, attentive, and transparent in meeting your needs during your car buying expierence when it matters most. The sales consultant I worked with, Stephen was an absolute trailblazer when it came to deivering a positive car buying expierence. I honestly wasn't intitally planning to buy from them simply because they didn't have the exact 2025 Hyundai Sonata Hybrid Limited car in the interior color I wanted, but my sales person Stephen did a friendly follow-up with me at the perfect time. At that time, I was over the car buying "game" as I was having a terrible expierence with the other dealerships that had the car I wanted. My car had gotten in a collision recently and I was taking care of a newborn. I really just wanted to sign the papers from home and pick it up next time I was in town (mind you I'm an hour+ away from these dealerships). Stephen simply built good rapport with me, listened to me, made sure I felt heared and asked the right questions. From there he met every need I was looking for - met me at my price range, did an inventory transfer of the exact car I wanted from the other dealership, offered me an Uber to their dealerships...all within an hour. I was happy to say 'Yes!' to the car and get it done and over with. My car buying expierence with Hyundai of Kirkland was pleasantly unexpected. The cherry on-top for me, was when I said I was hungry because I didn't have dinner (I wasn't expecting to buy a car that night from them)...Stephen offered and fed me Costco pizza, I mean absolutely divine. I was a happy camper. I left with pizza, snacks, pictures and videos for my social and a new shiny car. Oh, and after my car purchase, they followed up with me to make sure I was happy with the car. I did tell them there were a couple cleaning discrepenscies I found with the car (sticky residue on side mirrors and passenger door) and they kindly offered to detail and clean the car again for free. Just amazing truly.

    Shadlow Auto Sales - car_dealers - Updated June 2026

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