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    Shake Shack

    3.3 (171 reviews)
    Closed 10:00 am - 11:00 pm

    Order Shake Shack Takeout or Delivery

    Shake Shack Photos

    Business Info

    SHAKE SHACK ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Dogs allowed

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    Recommended Reviews - Shake Shack

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    The big burger about $10 or so. Delish
    J'aime K.

    Really good quality and best quality meat. Feels like u are eating steak burger. Its all made to order.

    Cute sign
    Britney M.

    Free birthday shake! Yummy! I'm a rewards member with Shake Shake. For your birthday, you get a shake! Sweeeet! :) You can't do any of the special or limited time shakes though. It has to be the chocolate, vanilla or cookies and cream. The regular menu item shakes. All good! I grabbed a cookies and cream shake! It was delicious! For some reason, food that is free just tastes so much better! Hahaha :p Service was great! Ambiance was busy. Love this location. I'm a fan!

    Breana M.

    My first time at the Brea location! I enjoy burgers from time to time and wanted something quick in between my errands. Shake Shack hit the spot. The service was great - the lady who took my order was approachable and welcoming. The ambiance was busy but not chaotic for a Saturday. I enjoyed my solo lunch and everything tasted fresh, the bun is super soft but not big enough for the patty LOL and I love that they have a simple menu with some seasonal delights. Definitely a good cheat meal for me.

    Victoria G.

    Unsure if ownership or internal control has changed, but the quality of burgers were a bit disappointing. Before this place opened, we would visit the Shake Shacks in LA, which hit expectations every single time. However, the food we had at this location really lacked both in taste and quality, esp for the price! The burgers didn't have the usual rich umami flavors AND it was cold when it arrived to our table. You can make a better burger at home... The cheesy fries barely had cheese! Might as well have ordered plain fries. Don't think we'll be returning anytime, unless burgers match the quality they're known for. Staff was friendly, but that's all the pros they have going so far.

    ShackBurger and Cheese Fries
    William M.

    This is very good SS location in Brea. Service was fast and friendly, food was served quickly and a good sized seating area was available. The Shack Burger, Cheese Fries and Chocolate Shake were all well prepared. I avoid the self ordering kiosk so I was happy that a cashier was available to accurately take my order. They were also happy to provide additional Shack Sauce.

    Chicken Shack, Parmesan Garlic Fries, Hot Dog
    Frank O.

    Shake Shack has been growing on me over time. About 10 years ago I had it for the first time in Chicago and was underwhelmed, but I periodically check in and find that food quality is high and that often I am just ordering the wrong food for my mood. Service is always prompt and polite, tables are clean, and ordering is pretty simple. On this occasion I was here to get a Chicken Shack. It was solid 4-stars, a good balance of healthy and crunchy (not too much fried breading). I do think it needs slightly more sauce than just the herb mayo and ketchup was an easy addition. I could see a bbq going well too. I did hold the pickles, but I don't think that alone would elevate to a 5-star sandwich. The hot dog is simple, add some ketchup and then any kid is happy, a consistent option. The Parmesan Garlic Fries were something that sounds delicious in theory but I found too salty from the roasted garlic Parmesan aioli dipping sauce. Garlic in the fries, easy to do and makes it smell nice. Could grated Parmesan be added on top? I would think so. But the sauce was too salty, so I instead opted for dipping in ketchup and that worked fine. Next time I'll just skip the sauce and ask for extra garlic (if possible).

    Not so Big Shack
    Chalee T.

    605 pm, Saturday, November 08, 2025 App order executed... The estimated pick up time was 612 pm. I kept checking the app for any indication that the order was ready for pickup. I was at the Ralph's Grocery in the same shopping center picking up salad. I drove over and didn't even try parking close to Shake Shack, forget it. I parked near the bank and luckily a car was leaving. Be careful walking through the parking lot. There's no crosswalk and so you're in the drive aisle until you reach the sidewalk. I walked inside the store. They posted a sign on the entrance door warning one of the doors was broken (no door handle). I used the men's room before picking up my order. It was a clean facility. I walked back to the order counter and the female employee helped me. The order was ready and bagged. Only okay, not perfect. Why bother checking the box on the app for napkins and utensils? Or asking for sauce on the side? These minor items matter and were missed. Not a huge issue as I was asked at the counter if I wanted ketchup and napkins... I ordered the $9.99 Big Shack, and the BOGO Smoke Shacks. Ehhh, these burgers don't do it for me. The beef flavor is not there, I don't taste it.

    Bacon Cheese Fries, Tiramisu Shake? True Love Shake, Cookies and Cream Shake, gluten Gluten-Free ShackBurger, Chicken Shack
    Veronica F.

    Still a good spot to enjoy! Fast service with a smile, great team at this location! Our food was hot and ready, the way we like it. Not too busy for a Sunday afternoon.

    Clara C.

    We came for a simple dinner, and as always, everything was delicious. This time I tried the strawberry shake, but personally, I think the vanilla tastes better. As always, the restroom and interior were very clean and well kept.

    Moe N.

    First time for me and that was great and love to come back again. Different kinds of hamburger and fries and juices. I was so impressed and recommended more than 100%.

    The food looks great but severely lacks flavor/seasoning.
    Shannon M.

    Went to Shake Shack on recommendation and would say it's just ok. I ordered a mushroom burger and my husband ordered a burger with bacon and some fries. We both did not like the fries at all. They were lukewarm on the outside and not cooked enough on the inside. The burgers were just ok as the patties severely lacked seasoning. The service was the best part of this experience. Although we ordered on a kiosk the workers were friendly and available to answer our questions. The Brea location was very clean and spacious. Even though the service and location is great, the food was not good enough for me to return.

    Double Cheeseburger
    Robert S.

    This Shake Shack is located in a plaza with plenty of parking. The ordering system is a self check out kiosk system and very straightforward. The bathrooms and overall interior are very clean. The food came out and tasted delicious. I'd highly recommend this spot!

    Lishya H.

    I'm glad they opened closer to where I live. Visited here for Monday lunch and the food came out pretty fast. The burgers are good per usual and the shake is dangerously addicting. It's totally worth it on my cheat day. Plenty of space to sit down outside and inside as well.

    Close comes this Winter Summer is no longer  Smoke Shack Promotion  Smoky Classic BBQ Burger, Smoke Shack Burger, and Black & White Shake

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    Page 1 of 5

    Ask the Community - Shake Shack

    Does this location have the dubai chocolate shake?

    It was not on the shake menu selection when I went couple weeks ago.

    Don’t See Your Question? Ask Away!

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    *Note: TDLR at the end of the review…read more Firebird: 6.5/10 I fully went into this knowing this sandwich was going to be a tad pricey, but for amount of ingredients they put in and the taste, not worth the price. Do not be fooled by my photo LOL. It is indeed NOT FAT. They're very light on the sauces. The dutch bread is fireee asf and honestly the saving grace of this sandwich. Service: 5/10 The staff were pretty timid, but they were nice. They took LONG ASF to make three little sandwiches. Bro, 30+ minutes?? For some sandwiches??? This is coming from someone who's worked food service. They weren't even busy fam. They had like 2-3 dine-in customers that already had their sandwiches and like 2 online orders. Also, some of the tables were dirty. Had to clean ours with a napkin. Ambiance: 6/10 The interior design was pretty nice. It did feel quite empty inside. The arrangement of the tables is pretty sporadic. They could definitely convert the tables into booths with all the space they got, but it seems like they don't get a lot of foot traffic. Parking lot was quite small, but my friends and I had no issues finding a spot. TDLR: Sandwiches aren't worth the price. If you don't care about prices, have at it. I wouldn't come back here purely because our sandwiches took 30+ minutes to come out as dine-in customers. Parking lot is small but found no problem finding a spot.

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