Cancel

    Open app

    Search

    Shake Shack Grand Central Terminal

    3.4 (659 reviews)
    Open • 7:30 am - 1:00 AM (Next day)
    Updated 2 months ago

    Shake Shack Grand Central Terminal Photos

    SHAKE SHACK GRAND CENTRAL TERMINAL ATMOSPHERE

    What's the vibe?
    Loud
    Casual
    Good for kids
    Outdoor seating

    You might also consider

    More like Shake Shack Grand Central Terminal

    Recommended Reviews - Shake Shack Grand Central Terminal

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    JiHae L.

    Came to the Shake Shack in the Grand Central Terminal food court during lunch to take advantage of their BOGO Double Shack Burger deal for father's day or week, and it was totally worth it. Two big burgers for around $13 is a rare find in NYC! Everytime there's a promo you have to order through the kiosk or the app to get the deal. I used the kiosk which was super easy, and honestly, if you're not interested in downloading the app (especially since you don't earn loyalty points or rewards), it's the way to go. The service was a bit slow, but it was during the lunch rush, so it's hard to say if that's typical or just the timing of everything.

    pickup
    Hank C.

    Lines have improved, the speed and service is about the same before as they make the burgers fresh and the fries were better this time. Seating was a bit warm, though, with all the train lines exhaust, etc. it gets warm here quickly and not a lot of AC around. You can order on the app, too, and pick up.

    SmokeShack
    Julia H.

    Never have I ever seen such a badly assembled burger! It's almost comedic! More than half of my patty is hanging out of my burger and the cheese had solidified, preventing me from rearranging it. What is shown in the picture was thrown into a brown paper bag, and I could see the oil seeping through the bottom of it because the burger was resting at the bottom. The white paper holding the burger didn't do anything to prevent my hands from getting oily as well. My friend's burger was also similarly lopsided too. Taste-wise, it was okay and service was fast, which is why we chose to eat here. Grand central terminal was gorgeous, seating is very hard to find so we stood up for our meal. Water is not available -- they gave me a cup to fill up at the public water fountain and it's not very hygienic.

    Burger and a beer! Lifes real pleasure.
    Joan M.

    I love that there is a collaboration between SHAKE SHACK AND THE WNBA NY Liberty, but as promised, when a team misses two in the 4th quarter, ticket holders get a free burger. On a long line, I do not expect to be questioned on the policy and ask for my ticket when I am showing you the email: it clearly stayes either or. I do not have time to fumble with my cell phone tryng to fund yesterday's ticket. Look at me and I am dressed from head to toe in Liberty gear. While the y honored it I felt shamed when someone had to come out to approve this.

    Alan B.

    We had 15-minutes to spare before our train would depart beautiful Grand Central Terminal. A quick jaunt down the escalator brought me to the food court, which offers a plethora of dining choices. Typically there is a long line at one of the most popular spots, the Shake Shack. However, we were traveling at a slow time, late morning, and there was nobody in line, so I placed an order for two cheeseburgers with a side of fries. My order was ready in six minutes, the burgers were good, hot, cheesy and tasty. The fries were excellent, crispy and hot. Considering this is a fast food venue, I'd provide a four-star rating for this visit.

    Marissa L.

    Very busy Shake Shack on the dining concourse level at Grand Central. The way to order here is by app or at their tablets, and even though it gets crowded, it doesn't take that long for most orders to be ready (only 5 minutes on our last visit). The hot dogs, fries, and chicken bites we got were about the same as every other Shake Shack, maybe just a little greasier than usual. There is limited seating in the Shake Shack area, but there are standing tables elsewhere on the concourse. Not as comfortable as eating at a standalone Shake Shack, but sometimes this location is just more convenient.

    Excellent service RAY ! He's the gladiator, great guy !! Delicious burgers, shakes & fries !

    Denise W.

    Review is strictly on their milkshake I was in Grand Central and I was somewhat thirsty. I thought to myself actually I have never had Shake Shack's milkshake before. I heard that their milkshake is one of their popular items and is where it all started hence the name Shake Shack. So I decided to give it a try. I ordered the strawberry shake. It was was better than many fast food place like McD or BK but to me it was ok. Their milkshake was filling. The flavor options here are limited. I like that they are located in Grand Central. Service was good. I came when it was slow (around 2:30 pm) and so there was no huge line up. There are a few tables or seats to sit and eat your food.

    Hot Chick'n Bites (6pcs)
    Hannah M.

    It's a shake shack, and it's inarguably the best food in grand central so I always pay it a visit when I'm traveling between New York and Connecticut. As with every shake shack, I think it's ridiculously overpriced: a double burger and fries will run you $15 after tax, which imo is absurd for glorified fast food. The other thing it's not? Fast. The number of times I've been sent into a panic at this shake shack staring at the clock needing to run to a train is insane. With that said, the employees do their best, it's just a lot of volume. The food is no better and no worse than any other shake shack, but across the board I find them to be underwhelming. The fries are meh, the burgers are good but there are certainly better smash burgers in nyc, and I recently just tried the chicken nuggets which I thought were very average. Could have been a lot crispier and better seasoned. Overall I'll be back due to convenience but shake shack has definitely lost its novelty.

    Truffle fries and Cheeseburger
    Giselle G.

    I came here yesterday for lunch and it was a really good solid lunch. My burger was done well it was the right temperature and tasted fresh.I also ordered the Parmesan truffle fries which were also hot and crispy. I do not think the wait was very long. They had an employee helping to move the line along and I will definite come back. The only problem I would say is the limited seating but it is Grand Central Terminal so it is expected.

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kim O.
    0
    19
    1

    2 months ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of JiHae L.
    281
    1614
    14982

    1 year ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 1
    Thanks 1
    Love this 4
    Oh no 0
    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 39
    Thanks 4
    Love this 32
    Oh no 0
    Photo of Jess L.
    3520
    5586
    5959

    1 year ago

    Helpful 5
    Thanks 1
    Love this 5
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Hannah M.
    1509
    1402
    3557

    5 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 11
    Thanks 0
    Love this 10
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 8
    Thanks 0
    Love this 7
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Ellie K.

    Ellie K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Fox E.
    4531
    16896
    49987

    7 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Kiara A.
    2
    56
    154

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Joe B.
    586
    979
    5722

    4 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 10
    Thanks 0
    Love this 10
    Oh no 0

    8 years ago

    Helpful 13
    Thanks 0
    Love this 12
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Loved the burgers and shakes and it was delivered very quickly with the food still hot and the shakes cold.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Jake S.

    Jake S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 8
    Thanks 0
    Love this 5
    Oh no 0

    Page 1 of 17

    Shake Shack Grand Central Terminal Reviews in Other Languages

    Ask the Community - Shake Shack Grand Central Terminal

    You might also consider

    Verify this business for free

    People searched for Burgers 56,162 times last month within 15 miles of this business.

    Verify this business

    P.J. Clarke's

    P.J. Clarke's

    3.8(1.2k reviews)
    0.6 mi•Midtown East
    •$$$

    This was such a great place to pop in and grab a drink. Service was amazing, great atmosphere…read more Cheesesteak egg rolls were the best food we had all weekend!

    My friend and I came to PJ Clarke's to watch the Knicks in the NBA Finals, and despite the…read moredisappointing outcome of the game, we had a great night. We were thrilled to find two seats at the end of the bar when we arrived. As luck would have it, the two gentlemen next to us eventually left, allowing us to slide over and enjoy an even better view of the TV for the rest of the game. I started with a Tito's and club soda, but unfortunately, something seemed off--perhaps the club soda was flat. The drink just wasn't good. To their credit, the bartender took it back without hesitation and was very accommodating. I then ordered a Negroni after the woman sitting next to us highly recommended it. I don't usually drink gin, but this cocktail was absolutely delicious and changed my mind. Since we were there for several hours, we shared an order of zucchini and eggplant chips and happily snacked on them throughout the game. The atmosphere was comfortable and welcoming, with a nice mix of ages and people enjoying the evening. We made sure to leave our bartender a generous tip since we occupied our seats for the entire game. Even though the Knicks didn't pull out a win that night, we certainly didn't leave defeated. I'd happily return for another game, cocktail, and fun evening out. And maybe even get dinner there. Little did I know there was another big room in the ack once you past the restrooms. They were having a thriving business there!

    Photos
    P.J. Clarke's
    P.J. Clarke's - Seconds in this pic - Lamb Chop, Smoke Salmon, Zucchini Chip, Avocado Toast, Chicken on a Stick.

    Seconds in this pic - Lamb Chop, Smoke Salmon, Zucchini Chip, Avocado Toast, Chicken on a Stick.

    P.J. Clarke's - Al fresco dining option

    See all

    Al fresco dining option

    Monkey Bar - Smoked Whitefish Caesar (~$28)

    Monkey Bar

    4.3(538 reviews)
    0.5 mi•Midtown East

    I had such a great time here. My boyfriend was able to book us a dinner reservation for our 4 year…read moreanniversary. (Edit: I just noticed his review is also on here! Lol.) We got to have our dinner in the dining room which was so much nicer and peaceful than the bar area, which I also wouldn't have minded but it was too noisy for a relaxed evening. Service was wonderful and very accommodating! I also loved all the monkey decor, it really tickled me every time we spotted a different monkey haha. We started with the truffle monkey bread! It was so good! For my entree, I got the miso cod, buttery mashed potatoes and a coconut margarita which were all amazing! We even got a complimentary dessert for our anniversary which was a salted caramel ice cream with a candle! We also ordered a banana split for fun and we loved it. I would definitely come back even in the bar dining area because I want to try everyone else's food recommendations! 10/10!

    Everything from food to service to ambiance were excellent! We tried the crab cakes and truffle…read moremonkey bread for apps and loved both. The bread was perfectly soft and paired really well with the cheese, truffle and butter it came with. The crab cakes were delicious, crispy and well seasoned. For mains we shared the cheeseburger, steak frites and prime rib French dip. All three dishes were great and all the meat was cooked perfectly medium rare for us. Finally for dessert we had the chocolate pie which we all loved. It was the perfect way to end the meal. If you're able to get a res here I think it's well hyped!

    Photos
    Monkey Bar - Spicy Shrimp scampi

    Spicy Shrimp scampi

    Monkey Bar - Truffle Monkey Bread (~$35)

    Truffle Monkey Bread (~$35)

    Monkey Bar - Chocolate Cream Pie

    See all

    Chocolate Cream Pie

    The Naked Pig - French Toast Brunch Burger

    The Naked Pig

    3.9(134 reviews)
    0.7 mi•Midtown East

    So this place has great reviews. I found it ahead of time because my kids have been wanting fish &…read morechips. I got the mac & cheese with chicken breast and it was very tasty. The flavor was great and it was just enough to fill me. The fish and chips were very delicious. The batter was nice and fluffy and the fish was huge. We loved the French onion soup, it had great flavor and the cheese on top made it so amazing! everything came out hot and delicious. We got there pretty early and I wish that we had gone on a day they had breakfast. The breakfast photos caught my eye. After we paid and gave our 20% auto gratuity, our waiter Jose asked if we wanted to leave additional gratuity. Our tip was already $25 and I was actually surprised he asked for more. We declined and left. Out of my whole entire trip this was the only restaurant that asked for more than the 20%. I found it rather odd. My review is based off the food itself.

    Update: After my…read moreoriginal review, I was contact with management and they really helped to turn things around. He took the time to listen to our concerns and invited our group back so we could give their group another chance. While I still stand by how our initial experience made us feel, I also think it's important to acknowledge when a business owner responds with professionalism and genuinely works to rebuild trust. Our return visit was a completely different experience. I appreciate the way the owner handled the situation and his willingness to have an open conversation with us. It doesn't change what happened that first night, but it did change my impression of how much he cares about his guests and his business. I wanted my review to reflect that as well.

    Photos
    The Naked Pig - Inside the restaurant

    Inside the restaurant

    The Naked Pig - Brunch

    Brunch

    The Naked Pig - Double Smashed Burger

    See all

    Double Smashed Burger

    Judge Roy Bean Public House - Judge Roy Bean Texas Burger (double)

    Judge Roy Bean Public House

    4.4(1.1k reviews)
    0.7 mi•Midtown West
    •$$

    We were in the city for 36 hours and were exhausted after a long day of travel and exploring the…read morecity. We found Judge Roy Bean on a whim while doing a quick Yelp search for nearby pubs. We are so thrilled that we ended up here. It was the perfect way to end our day. Cozy yet elevated pub atmosphere. Relaxing yet also fun. Great ambiance and good energy amongst staff and customers. There was a wonderful bartender and waiter (both from Ireland) working the night that we went. They were both delightfully witty. Playful banter with one another and with the customers which made our experience quite entertaining. Burgers and fries were DELICIOUS. Both cocktails I ordered were lovely and well made. 10/10 experience. I have already recommended it to friends who are planning a trip to NYC.

    Went in for a couple Guinness and left having eaten a full dinner, which is basically the JRB…read morebusiness model and it works. The pour is the thing. Two-part, proper settle, tight dome, no rushing it. That's rarer than it should be in Midtown where half the bars treat a stout like a lager. Whoever's behind the bar here has been trained or grew up around it. Food's better than a second-floor pub between 5th and 6th has any right to be. The JRB burger comes on a house-ground patty (they grind in-house, and you can tell, loose texture, actual seasoning), caramelized onions cooked down all the way, not just softened, good cheese pull. Fried pickles on the side had a crisp cornmeal shell and stayed crunchy under the burger juices, which never happens. Buttermilk chicken salad was the surprise. Chicken actually brined, crust stayed on, greens weren't an afterthought. Only real knock: music was loud. Not sports-bar loud, more like the bartender's playlist got away from him. Fine at the bar, harder at a table if you want to talk. Room's got real bones. Reclaimed barn wood, old rail track as a foot rest, that big 45-star flag on the wall. Been here almost 20 years and it's aged into itself. For the neighborhood the pricing's fair. Beats P.J. Clarke's on the burger, loses on quiet. Go for a beer and a burger, not a date.

    Photos
    Judge Roy Bean Public House - Check out our New Lunch Menu

    Check out our New Lunch Menu

    Judge Roy Bean Public House - Caesar Salad

    Caesar Salad

    Judge Roy Bean Public House - Bar area

    See all

    Bar area

    Shake Shack Grand Central Terminal - burgers - Updated September 2026

    Loading...
    Loading...
    Loading...