Bomb!!!!!!!!!!!! We have these in Seattle and I got what I expected; a really good burger, really fresh and cheesy fries and a bomb vanilla shake. Online ordering is super easy thru their site. Couldn't ask for more! read more

My boyfriends dad went out and got all of us food at this location. He asked for a double shack burger with no lettuce or tomato. Another shack burger with no sauce. They gave us only meat and bun on both burgers. Grease coming out of the meat and destroying the bun making it soggy so the only thing left was just greasy ass meat. So he went back to the store and was like hey can I get these remade this is not what I ordered. They remade the burgers for him and they have him back the same thing. They just slapped tomato on one of them. Both burgers were still wrong and still greasy. They only put tomato back on the greasy buns that were already destroyed. We threw the food away because it was disgusting and cold. Not to mention the fries were hard as a rock. Idk what is going on this this location but jeez that was bad. One bite and my hands just went through the bun and grease pouring down my face. I will not be going back to this location ever again. read more

Poor service at the door, person taking my order didnt tell me they don't accept cash no signs were posted anywhere wasted 20 minutes of my time read more

So my initial review wasn't the best from going on opening day. I have since returned to give it another shot and what a difference. I got the smoke shack and it was delicious. Seasoned burger, cheese was melted and great overall flavor and everything tasted great!! Thanks for redeeming yourself guys. I will for sure be back for another burger very soon. read more

Food was ok, location is way out, it didn't blow me away or anything. The fries were the best part.

The food was tasty, but it was nothing special. The burgers were small, and the fries were very ordinary and a bit disappointing compared to a regular fast food restaurant like McDonald's. Prices are too high for what you get. It was good to try once, but I am not going back unless there's more value. Either increase the size of the sandwiches and make the fries a lot better, or cut prices by 30%. Unfortunately, it's one and done for me. read more

Sooooo good! Burgers are a good size, not a gut bomb. Juicy and flavorful. Fries were hot, crispy on outside and warm on the inside. My husband and I got the marshmellow shake and loved every sip. Will definitely be back! read more

I've been with my family and friends about 8 times since they've opened. The food is overpriced but my daughter loves that they have gluten free buns so we keep coming back. The worst part of my last visit was the overwhelming smell of grease that was so bad that I choose to eat outside on a cool day. Please work on the ventilation system or take-out is all that's in my future. read more

Aj the manager at this location is the best!! Minor hiccup on my end, AJ sorted everything out! 5 star service!!

I just got a chicken sandwich and it was the best fast food fried chicken sandwiches that I've had. Love that the calories are listed on everything and because the chicken is smaller, but plump and moist it only had 600 calories. Works for me. Everything else looked tasty. Service was excellent and pleasant. Complaints about high prices may be valid. But I don't need fries, a sandwich and a shake all at the same time. So p close to $7 was not a stretch. read more

Once again drove here to find out they ran out of gluten free buns again. What a waste of time. They need to order more gluten free buns so customers do not get turned away. read more

Extremely slow service, food and shakes were bland, they totally skipped over our order. This was the third time we've been here and after 3 failed trips, I finally made the decision to never go back. read more

Been a huge fan of shake shack since I first visited their New York locations years ago. Everything is made to order so it's fresh and not like typical fast food although their service is very fast. You pay for higher quality meat/buns etc, if you don't mind that, everything tastes great! Also, their shakes and concrete's are delicious, I like their salted caramel shake. Not sure why the rating are so low, but I'm sure they'll go up! read more

Gave it a try tonight cause the wife wants to go; didn't live up to the hype. Burger is overpriced and tasted just ok. Red Robin is definitely better than this place for sure. Seats are so uncomfortable. Don't think I will be going back. read more

The service was great. The shake was good. The burger??? Terrible! So greasy. It was awful. The bun was even soaked with grease when I got it. It just tasted like grease. There were no "caramelized stuff" on the surface of the burger. Denver has plenty of burger choices. This is not one I will make again. read more

Just ate at shake shack last night with my family. The burgers were ok, I had the stack shack which is a stuffed fried mushroom on top of a beef burger, it was definitely a step up from other fast food places, but it wasn't amazing. The fries were like store bought fries you make at home, very disappointing. The hot dogs and chicken nuggets were nothing special. The shakes were pretty good. All in all it was disappointing. I've heard of the shake shack in New York and always thought it sounded good, but the food was just eh. I think this place is over hyped. I also thought the prices were really steep considering the burgers were small. I don't think I would eat here again. This place is no comparison to in n out either, which is way better in my opinion. One plus is that the food was all really fresh. read more

I have been there twice and the first time all 3 of burgers came out raw. I took back and again all 3 were very under cooked. I gave them a second try but got hot chicken sandwich which was ok. Freddie's is much better burger! read more

Any place that offers a portobello mushroom burger as their meatless option is not really trying. Portobello is the "we don't care" burger option offered to vegetarians. So because of that, I walked in and walked out. Not worth a visit if there isn't a legitimate meatless option. read more

The chicken sandwich is amazing. Best chicken sandwich you can find. I saw it on CNBC when it was introduced to the Shake Shacks in NYC. Could not wait to try it so next trip to NY, we went there and were not disappointed. I was thrilled when I found the Shake Shack in Highlands Ranch. I do feel like they have the Times Square prices which may be a bit high for most but it is so worth it. I will be honest, I haven't had a burger because the chicken sandwich is so good but everyone else seemed to love theirs. I am a fan of the crinkle fries but come on, even in NYC you get a lot more fries. Hence the loss of one star. If not for that it would be 5. read more

Well the prices are shake shack are pretty normal now a days for this type of place. Luckily they are pretty much the same across the US. It was still odd to see a price of $54 for 4 burgers, 4 fries and one shake. We tried the Green Chili Burger, the Smoke Shack, the Shroom burger and the standard Shack Burger. The Green chili was good but the green chili didn't really have too much flavor. The shroom burger was good and it had a lot of cheese to. cheese within the mushroom and then cheese on the burger. the smoke shack was good but the bbq sauce was off. just not the style of bbq sauce that i like. you can never go wrong with the original cheeseburger. now the only reason why i gave it 4 stars is because there is limited seating room overall and the fries. they were just fries, no cheese, no bacon but way too much salt and literally they get cold in a few minutes. so you better eat them quickly. but would rather have chick fil a waffle fries. As someone else said, no drive thru either which can add to the packed inside of the restaurant. read more

Not overly impressed. The chicken sandwich, though moist and crisp, was extremely salty. The fries were bland and it was overpriced.

The burgers are good but they can get pricey. Just make sure you don't order too much, or it will come out as a fancy restaurant bill.

Good burgers and fries. We haven't tried the shakes yet, but probably should. Service is good and friendly. We usually use the app to order and skip the line. It seems to work pretty good when we do. Glad to have a nice burger joint back in the neighborhood. read more

My wife and I decided to give it a try. The burgers were OK - nothing special and on a small side. We both concluded it was a poor value for the money we paid. read more

Horrible! This food is pretty bad! Funniest part of our meal was over hearing some guy say that he can't understand why people rave about In N Out. All I could think was... does he actually have taste buds?! All three of us threw away half of our meals. We won't be going back there. read more

Food is ok, pricey for the portion size, was not blown away after hearing the hype, tiramisu shake was very good , burgers are overpriced for what you get. a lot of options on menu, fries were ok nothing special. if in n out was here i would go their over shake shack, though shakes are definitely what separates them from the larkburgers and even in n out if it were here -but not enough for the burgers alone. you can get a better burger elsewhere for the $. read more

All I can say is if you don't like this you are ordering wrong. Somebody said this is like White Castle...Really!?

My husband and I showed up when the system was down and the staff gave us the option of waiting a bit for it to possibly come back up or a couple coupons for a free burger. We chose to wait and it was a good decision! The staff was extremely nice and professional while we waited. Luckily, everything was back up and running smoothly within 10 minute or so. They took care of us and we enjoyed our meal! read more

great burgers, great staff, and impeccable service quality. I just hate to see bad reviews on this shake shack, the only problem i ran into is that there was limited seating inside. they are leading the better burger revolution and time after time continue to please me. read more

Disappointing. Shake was mediocre with a bland taste and not enough malt. Burger had burnt edges and was nothing special. Cost at $16 was overpriced for what you got. read more

Super disappointing! Food was cold and super expensive!! It's getting lots of hype but if they charge $9. Burger and its not good! They won't last long! read more

This place is new to the area and I had to try it. I just love a good burger. This place was ok, I wasn't hootin and hollerin over the food. the burger had a strange flavor to it and was a bit on the salty side. Maybe they are still working out the kinks of being new and I will probably try again but as for right now it was just a burger. read more