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    Shake Shack Inner Harbor

    3.5 (605 reviews)
    Closed 10:00 am - 12:00 AM (Next day)
    Updated a few days ago

    Order Shake Shack Inner Harbor Takeout or Delivery

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    SHAKE SHACK INNER HARBOR ATMOSPHERE

    What's the vibe?
    Classy
    Casual
    Moderate noise
    Good for groups

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    The Big Shack Burger: 1/2lb of Angus Beef, secret sauce, Potato Bun. This tasted as good as it looks!
    Michelle R.

    Fun Facts: Shake Shack started in Madison Square Park in Manhattan as a hotdog cart. To support the first art installation for Madison Square Park Conservancy. And for 3 summers in a row, they had customers lined up. There are 9 Shake Shacks in Maryland. Shake Shack Inner Harbor is located on the corner of Commerce St. and E Pratt St. I've walked past this a few times before. I stopped by on a weeknight while in the area to get some food to take home, around 940pm on a Friday night. It was super busy, and a lot of people were in the restaurant dining in. There are a few kiosk touch screens on the counter where you can order your food. You pick a number to attach to your order and that's what they call out when your food is ready. There are a lot of tables inside the restaurant to sit and dine at or to wait for take-out orders. It's been a while since I've been to a Shake Shack. The last time had to have been 1am in Las Vegas by the NYNY hotel (side note, that location is open until the early morning hours if you ever need food late). As I was glancing at the menu the limited time only," The Big Shack" burger definitely caught my eye. It looked as perfect as a burger should be! Described as "Two 1/4lb Angus Beef patties, secret sauce, green leaf lettuce, American cheese, pickles, tomatoes, and onions on a three-layer toasted potato bun Potato Bun." Yep, definitely had to get that. And this burger tasted as good as it looks! Bacon Cheese Fries, "crispy, crinkle cut fries topped with melted cheddar and American cheese and applewood-smoked bacon". Yums, yes please! The fries were very crispy. I also saw that they have a limited time only, Popping Boba for an upcharge, I definitely wanted to try that. I got the "Pomegranate Sweet Basil Lemonade: Pomegranate, basil, and lemongrass mixed with our Shack-made lemonade" with the "Mini Raspberry Popping Boba". I got the Frozen Custard with double scoop, 1 in Vanilla and 1 in Chocolate. The frozen custard is made in house every day with milk and eggs. It's very rich and sweet. I preferred the chocolate flavor over the vanilla as the egg flavor was hidden within better and not as standout. It didn't take too long until my food was ready. I did a quick check over all the items to make sure they didn't miss anything (highly recommended to check your orders anywhere, any time, and for any item LOL). After drinking some of my drink, I realized the Mini Raspberry Popping Boba I had paid extra for were not in sight. I went back to the counter and asked about this. A supervising worker asked another employee to make me a new drink with the Popping Boba. And told me to throw my current drink out. I appreciated how fast the problem was fixed. It wasn't a big deal at all and because of how busy the restaurant was, I can see mistakes happening. One con is that all the items at Shake Shack are ordered ala carte, since they don't have combo meals. Sooo, it can get very expensive, even for just 1 person.

    Kelly T.

    We were staying just up the street at the Staybridge Suites Hotel and decided to walk here to grab a bite for dinner. They had 3 kiosks to place your order and we put in all of the information, only to have our kiosk crash and shut down. Then we had to move to the next kiosk and do it all over again. We both got a shake shack cheeseburger, a drink and onion rings. The burgers were on the smaller size. It took about ten minutes for our order.

    Banana pudding milkshake
    Tiff H.

    After a family outing to the National Aquarium I decided to treat my kids to Shake Shack for dinner. First time at this location but, I have been to a few others. We were able to order on the kiosk, received a number then we sat at the table while waiting for our food. The dining room was clean. The manager was seated in the dining room. Our food came out pretty quickly. The burgers and milkshakes were good especially my banana pudding milkshake with the good crunchiness of the cookies throughout......Yummy Great experience. Will definitely return when back in the area.

    Rachel S.

    Hubby and I came here for the first time for lunch on a weekend. We ordered their chicken avocado bacon burger, smoke shack burger, 2 fries (1 w/truffle dipping sauce and their shake shack dipping since), n cookies n cream shake. Total came out to approximately $38. What's hot - Location. Very conveniently located across the street from the aquarium. There are many food options located in this area and its within walking distance from many tourist interests. - Quality and cost. Good, decent, reliable. Good value for money. My husband could taste the spiciness from the peppers in his burger, which he liked. - Service. You order from their kiosk. You're provided a number that you take to your table (if you're eating in), and they bring you the order. If you order takeaway, they prepare your order in a bag and call your number. The staffer that brought us our food also asked us if there's anything else we needed, like sauces or whatnot. She also brought us some napkins, as the tables do not have napkins dispensers. She also took away our trays and containers after we finished eating. They appear to do a good job handling high turnover. Simple and straightforward. - Layout. It's a decent space with a fair amount of booths and some high tables and chairs. What's not - Quality. It's good, but not the best I've had. For example, I would've preferred to have just a grilled chicken breast for the sandwich, rather than a fried chicken breast. The fried chicken breast had a bit too much batter. Additionally, I didn't taste much of a difference of their truffle dip. Their shake shack sauce is essentially ketchup mixed with mayo. - Bathrooms. You can only access their bathrooms by entering a code from your receipt. On the one hand, it's understandable, especially given their location is centrally located in a very busy area. They want to reduce the number of random people using their restrooms, especially those who are not paying customers. On the other hand, for those who are paying customers, it's a lot to keep track of. I tried to use the restroom as my husband was waiting in line to put in our order, so I had no receipt with a code. I explained this to one of their staffers, so she pointed me to their pick up counter, where there were receipts. She instructed me to find a code in that pile and use that. I appreciate the helpfulness of the staffer, but the simple act of going to the bathroom shouldn't be so complicated. - Layout. If you come here with more than 6 people, which our group was, it's going to be very difficult to find space. Our group was 4 adults and 2 kids, so fortunately, we were all able to squeeze into one booth. Just be prepared this location does not cater to large groups. Be prepared to order takeaway if your group is big. Final answer Would be willing to come back, but not a first choice.

    Dubai Shake
    Destiny S.

    I got the limited edition Dubai chocolate shake from Shake shack the worker even mentioned it was good ...and it was make sure you get it before it's gone(in store only)

    Chicken Bites-
    Kiana G.

    Love love love shake shack and this location did not disappoint. Burger is cooked well and not overly done, cheese is always cheesing and the bites are literal perfection. Only note is the shack burger could have used a little more shack sauce.

    Stefanie S.

    5 star customer service from Marvin at the inner harbor shake shack. Burger was delicious would love a thicker patty but scrumptious.

    Chicken Shack- and Strawberry Shake
    Ren H.

    My second time ever at a Shake Shack. Ordering online for pick up was easy. The Inner Harbor location was pretty clean inside and had a condiment station. I stood in the pick up area with another customer. The staff were busy in the prep/kitchen area and no one came over for a few min. When one did, I provided my name and she handed me my order from the shelf. She started going off in a rude manner (mumbling to herself and not really to me but about me..) how I should have said something instead of standing there when my order had been ready. I didn't say anything and just left. Not the friendliest or helpful staff from my experience here. The Chicken Shack sandwich was quite measly and tasted ok to me. My strawberry milkshake was fine but there wasn't that much strawberry flavor in it. Overall, this is an ok place for a mediocre lunch on the run..

    Avocado Bacon Burger
    Sabrina P.

    Ordered shake shack using Uber eats. There was a deal to buy one bacon avocado burger and get another one free. I didn't expect to have half an avocado on one burger but overall the burger was good.

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    9 years ago

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    7 years ago

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    8 years ago

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    3 years ago

    It's good if you're dying of starvation. Burgers was burnt, in multiple pieces, and tasted like the floor. They are quick tho

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    4 years ago

    They need management. Too long. Not great. Workers work way too hard and try their best but just can't keep up with demand.

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    Page 4 of 16

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    BRD

    BRD

    3.8
    (133 reviews)
    0.8 mi
    $$

    The employees were great but the food, certainly interesting. Pretty chill spot inside, but the…read morechicken (garlic parm seasoned, for reference) was some strange creation with more salt than the fries leading to the chicken leaving so much dry and wet residue on my fingers that I had to opt for using a fork to hold it because only washing my hands could get it off. Wiping them with a napkin tore the napkin before getting that stuff off my hands. And that's shocking, I absolutely LOVE garlic parm, it's one of my favorite seasonings on anything full stop. You can also tell they use peanut oil because it's SO greasy despite how dry the seasoning was. The fries were pretty good although the seasoning on them was a bit inconsistent. I'd rather just go to chick fil a to get two chicken sandwiches there. I can see why people might like it, but absolutely not for me and get one of the sauces that comes in a cup instead of on the chicken (basically anything but the spicy or garlic parm).

    BRD has been on my radar for awhile now, and just for the chicken Caesar wrap! While I love fried…read morechicken and chicken in general, there's never a Caesar wrap I won't try! Ordering was easy, even on the self-ordering kiosk and the wrap was prepared in a timely manner. The wrapped traveled well, as I got it to go. It was reasonably priced, too. Above all, the wrapped was delicious! It had a great balance of lettuce and chicken and the dressing was delicious. I personally do not think I would eat in the restaurant, however it was clean and had tons of tables.

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    Shake Shack Inner Harbor - burgers - Updated June 2026

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