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    Shake Shack San Marcos

    3.7 (48 reviews)
    Closed 10:00 am - 10:00 pm
    Updated a few days ago

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    Inside
    Celeste C.

    We just love love love shake shack. It's my first time seeing one with a drive thru. I always get the usual which is the chicken bites. It's so good, I honestly think the best chicken nuggets. I loved this location, if you're hungry after a long day of shopping come here!

    Old fries

    From the drive thru, we ordered a cheeseburger meal with fries and a coke, along with onion rings and a strawberry lemonade. . .approximately $30 later and so disappointed. The single patty burger was mediocre. It had no flavor; it was sloppy, and the bun was weak (i.e., cheap and thin). The fries must have been sitting under the heating lamp all day because they looked well done and felt warm, but they were not fresh. I'll give them one star for the onion rings, one for the coke and strawberry lemonade, and the one for friendly service. Unfortunately, if I rate them any higher, I'd be lying to you. A tasteful tip for the owner: Season the meat, always serve fresh fries, spend less on high-quality packaging and more on high-quality buns.

    Pet Friendly in the Patio
    John P.

    On today's outing I find myself in San Marcos, at the "Shake Shack". Upon arriving you find ample seating inside and an area outside where pets are welcomed. If you don't want to get out of your vehicle they offer a drive through. As you enter you're greeted by someone at the counter. Right here you have the option to order at the counter or the kiosk on the side. I chose the kiosk, for me I can see better and I can take my time. As you enter your order or if you get your order at the counter you get a number to put by your table and they'll bring your food out to you, which is nice. Well talking about the food, I ordered the Two Meat Chesseburger with Bacon and Bacon & Cheddar Fries. The burger was outstanding, evenly cooked with lots of flavor. The fries were delicious, the cheddar cheese and crumbled bacon took the fries to another level. You have many options but with whatever you choose you can't go wrong. Definitely a good choice, the only issue is that it's a bit pricey but the food is worth it.

    ShackBurger no cheese
    Emily N.

    We dined in for lunch while shopping at the outlets. Lots of parking is available. We had to sit outside as all the tables inside were taken. Luckily they have a nice outdoor seating area. The food was alright. You have to order the entree, then the fries and drink all seperate. I did notice they have milkshakes, beer and wine and soda on the menu. I wanted to make a shout out on how friendly the staff was on a busy Saturday at lunchtime. All had a smile on their faces and were very welcoming.

    Double plain burger with fries I did order (2) double plain burger, (1) cheese double burger, (2) fries and (3) large drinks
    Mary Ann C.

    Service... not really There's a kios to place your order for credit cards only. The food was ok. Ambiance is ok. I ordered 3 burgers in total, 2 fries and 3 drinks which ended being over $50 . I wont be going back. It asked for a damn tip when I'm doing it myself no tip thank you very much. Too damn expensive for my blood for 3 smash burgers, drinks and fries. I couldn't add onions or pickles on their kios The burger was good. Fries not so much and the drinks aren't anything special. I got dr.pepper, coke and a sweet tea. So basic stuff. Lol I had typed Mary Ann on my order as that's how my name is on my bc but they ended putting Mary. So when I told him it's Mary Ann he walked off asking other customers for Mary. I had to flag the guy down stating it's my order and you cut half my name off . It even said at the bottom Mary Ann but they put Mary

    SmokeShack and Chicken Shack
    Toni S.

    Out shopping and remembered we had not been back to Shake Shack so we stopped by. The store is very clean. The manager took our order and she was nice. We got our food quickly and it was good and hot. Hubby loves their drinks! You have to try them.

    Crinkle cut Fries
    Patrick L.

    After a long day of shopping in Premium outlet, we went over Tanger outlet to take a look. Happy to say, that's how we found Shake Shack... just beside Outback. Upon entering, you have the option of going to the counter to place and order or via kiosk. There was a line to the counter so went via kiosk. We ordered the Shake stack, Korean bbq double burger and crinkle fries. It has been a while since I've been to Shake Shack. The burgers were as good as ever. Very tasty. Lots of umami flavor. Tried the Korean burger... it's has crispy onions and shallots as toppings. Fries were crispy. Everything hits the spot. Perfect meal for the drive home. Staff was friendly. They bring out your order if you are dining in. Pace was well lighted and clean. Plenty of choices of tables from counter to regular table.

    friend
    dogdog

    BUS FOOD! (meaning bussing delicious) we delighted in delatacble treats and goodies! welcome to new lounging in this facility! great service mr. man gave us our food and we loved it and we loved him. shake shake for the win boi

    Moldy Parmesan Garlic Fries

    Where's the health inspector?! I ordered Parmesan fries and found MOLD after finishing them

    Candace B.

    Yummy burgers and fries and thick, flavorful shakes. Busy location but super friendly service!

    Avacado on my paper.  Didn't order it.

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    4 months ago

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    Ellie K.

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    1 month ago

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    1 year ago

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    11 months ago

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    8 months ago

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    7 months ago

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    1 year ago

    We come to this Shake Shack each weekend, and we always receive great service from Angel! Best fries, shakes, and drinks!

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    10 months ago

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    Ellie K.

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    2 years ago

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    10 months ago

    my drink was a bit bland but the maneger on shift changed it out without any attitude or questioning super nice hospitality 10/10

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    3 years ago

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    3 years ago

    Food is alright, ambiance is nice but fair warning there is no changing table in the bathrooms...

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    2 years ago

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    Ellie K.

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    2 years ago

    Jeff gave outstanding service and the food is always delicious! Clean and beautiful day to eat outside!

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    3 years ago

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    Ellie K.

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    3 years ago

    Food was OK. Spicy fries just had some sprinkled seasoning on it, not even correctly mixed well.

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    2 years ago

    Best chicken sandwich I have ever eaten. Get the herb mayo! Delicious. Definitely give it a try after shopping

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    Page 1 of 2

    Ask the Community - Shake Shack San Marcos

    Review Highlights - Shake Shack San Marcos

    Upon entering, you have the option of going to the counter to place and order or via kiosk.

    Mentioned in 5 reviews

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    Baskin-Robbins

    Baskin-Robbins

    3.8
    (4 reviews)
    5.7 mi

    I love this ice cream place! It's super delicious! The cotton candy flavor is my favorite. The…read moreworkers are sometimes unfriendly, but the ice cream is too good to let that bother you.

    I have been to this location countless of times and never had a bad customer experience…read more Came to get ice cream with my family around 11:55pm on Thursday, March 19th, 2026. As we approached the door, there was a worker inside actively mopping the floor. The worker mopping made eye contact with us the entire time we walked up. Instead of saying they were closed, she put her head down and continued mopping. After we pulled on the door to open it and saw that it was locked, she still decided to ignore us. She was very reluctant to open the door, once she did, she told us that they were closed. I asked her "How if it's 11:57pm?" She just kept repeating that they're closed. So I asked her to confirm what time they closed, she said 12am. After having some back and forth about confirming they close at 12am and why they're closed so early, she then told us that her shift lead didn't want us in the store at all and they put all the ice cream up. Cool. After that we asked for her shift leads manager's name and number, she snarkily answered "Aurora", told us to look the number up and slammed the door in our faces. Throughout the entire interaction she was very condescending. If you really close at 12am, you need to stay open and have the door unlocked until then.

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    Freddy's Frozen Custard & Steakburgers

    Freddy's Frozen Custard & Steakburgers

    3.3
    (61 reviews)
    4.4 mi
    $

    I come to this location frequently and it wasn't till tonight (01/29/2026) where I genuinely had…read moregreat service from the employees. We were greeted while entering, everyone had smiles, and the restaurant was very clean. We met the manager Logan who was especially welcoming and attentive, making sure everything was running smoothly and that guests were taken care of. This visit completely changed my experience here, and it was refreshing to see such a positive, well-managed environment. I'll definitely be looking forward to coming back.

    I would caution you to purchase a mini sized shake, it's ridiculously priced for the size, ask to…read moresee the cup size first. I ordered a plain flavor and it was 5.08. I especially regretted my purchase after receiving a rapidly melting shake. The manager had to be called and was unapologetic nor caring what would make the situation right for me. I simply wanted a refund because I was over it. After I asked if I could get a refund she said "you ordered the shake hon" which yea I agree, that's what My point is? As though the liquid slushy between us was a proper shake? There is a base standard of consistency to be considered a shake hon. She continues "I could make you something else, you want a concrete?" I didn't feel like arguing but it was eye rolling that I was being forced to try a new possible disaster. I had little hope considering if they had the shake wrong then what was a concrete going to be? Turns out it's the other side of shake standard. I was given a huge straw for the slop and a spoon for that. Now I'm wondering what the difference is between concrete and a cup of custard. If someone asks for a refund because your equipment isn't functioning optimally and or advertising is inaccurate ,then be more willing to issue a refund or at least give the customer the option.

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    Receipt
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    Freddy's is really doing an awesome job! The food is great!

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    Freddy's is really doing an awesome job! The food is great!

    Shake Shack San Marcos - burgers - Updated June 2026

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