The place is very cozy with the parking actually being pretty reasonable with 2 dollars an hour for parking, the staff is very nice and energetic and enthusiastic towards the food. The food met my expectations for a shake shack read more

I think quality fast food is dumb. Thats not what you want out of the experience. I want cheap bad food that satisfies a quick high.

Shake shack is always a good option. First time I've tried Shake Shack was in New York City and haven't looked back since. This is a great location to get a quick bite to eat before heading to Wrigley. This place can get packed, especially before cubs games and the service is OK. When we arrived we had to place our order on the screen. Nobody to greet us or assist us. They did deliver our food to our table which is always a nice touch. My son ordered their regular ShackBurger and I ordered their Double ShackBurger. This burgers are small and pricey but damn delicious. We also ordered a side of fries which got us pretty full. The burgers taste homemade and everything tasters fresh. I can definitely see myself coming more often. read more

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It was a game day and everywhere was kinda packed. But then I noticed shake shack was almost completely empty, I thought they might be closed. So I went in and stood behind two women at the counter to be next. They were large women and I couldn't see the kiosk that is the ONLY way to order. I couldn't understand why no employees were coming to the counter. They were All in the back and 3 - 4 were sitting at tables. Eventually the women who took 10 minutes to finally finish entering their order stepped away. I asked "is place open?". They explained to me that you have to order at kiosk, and there was only one. I tried to order but had difficulty and there was NO ONE to help assist me, i suddenly knew why this place was empty on a game day. How much are you saving having customers doing All the work? No employees would come near the counter, they all seemed very disgruntled. I felt completely unwellcome. NOW I know why no one was in there. I truly believe ALL the negative reviews are real. Needless to say I went to Culver's and was very much welcomed and my order was taken right away. I don't believe this Shake Shack will make it, I've lived in this neighborhood for many years. This neighborhood dictates who makes it and who doesn't. No one is flying the plane at this store. read more

Love Shake Shack and love this location! I've never actually eaten inside. We typically order for pick up, but the staff has always had our food ready by the time of our arrival and has been friendly. We order from here pretty regularly because it's seriously one of my favorite burgers (despite being a chain). I always go with a double shackburger. It's SO flavorful and definitely checks all the boxes for me. On the side, I typically go with fries, sometimes even cheese fries! I don't add the cheese every time because it can be hit or miss, sometimes being cold and a weird consistency by the time of pick up. What made me want to write this review was the incredible shake I ordered the last time I visited. Shake Shack is currently doing a collaboration with Momofuku Milk Bar in New York and they have created 2 limited edition shakes. I got the cornflake chocolate drizzle and my husband ordered the birthday cake. Oh my GOSH guys -- order the cornflake one! Seriously one of the best treats I've had in a loooong time, we ended up sharing because he kept stealing mine! Like I said, I love Shake Shack. I just wish the price for picking up food wasn't equal to dine in service at a neighborhood spot. read more

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Shake shack is pretty dependable. NYC original. Tasty smash burgers. They're always have great toppings and I love the smashed patty. It gives more diverse texture and more caramelization of the meat. I usually go for a bacon cheeseburger or variant. One thing I notice was missing during the summer, maybe I've been living on a rock, but they didn't have the custard concrete, which is custard based dense and rich ice cream. But yeah solid choice. read more

Shake Shack Wrigleyville - Burgers Near Me - Chicago, Illinois

ran our of fountain soda before the cub game ended. Could not provide clean fully stockd restrooms for their guest. Too way to long for the food to come out. this place sucks. do not go read more

Located off Addison Red Line train, this Clark Street location has a spacious dining area. I like their chicken sandwiches. I tried their blood orange drink but it was lacking. The lemonade was decent. I want to try their milk shakes but I just went to Uhf Gym. The staff are friendly and flexible. I was allowed to trade my oj for lemonade. They are wearing masks. read more

Shake Shack Wrigleyville - Pick up area - Burgers Near Me - Chicago, Illinois

Carry out burgers and fries during the quarantine for a few friends. They were delicious as usual but this location suspended their delivery which was a major pain. Typically this wouldn't be an issue but this was a special time and delivery was very critical so knocking a star. But pleasantly surprised at how good the burgers still were after a 15 min walk home. Buns were still crispy and cheese was ooey! Looking forward to dining in once we are able to get back out there. read more

Shake Shack Wrigleyville - Cheeseburger - Burgers Near Me - Chicago, Illinois

Hmmmm..... my first experience was not a good one. Walked in and was checking out the menu. I decided on the avocado bacon burger. They have the "add avocado" all over the place. Funny how they are out of avocado. At first I thought the guy was joking. Out of avocado but you are advertising it all over. Okay... I went with a regular cheeseburger. There was nothing special about this burger at all. The fries are the same ones I can throw in the oven at home. My friend got an orange creamsicle shake that looked gross. The top had a neon orange foam that she ended scooping out. I find it hilarious that her shake looked nothing at all like the pic online. This orange foam was taking up half of the cup. On top of the lack luster food almost all the tables were dirty. While we were eating the staff started "cleaning up" and it was so gross to see that what was being used to wipe the tables down was a wet red rag. I'm sure most places use a dirty rag to clean but it's just gross seeing it. The two stars are for the key pad to the bathrooms. Having to use a code to get in prevents no paying customers from using the bathroom. You will find the code on your receipt. So shake shack you get two stars for the bathroom keypad. Never again. So many other places to grab a real burger in Wrigleyville. Culver's beats this joint by far. read more

Overall: Shake Shack is a great addition to Wrigleyville and will surely become a hotspot as the season begins. The good: If you've been to a SS before you know what's up: Griddled to perfection burgers, crispy fries, and sinful shakes. Everything tastes great and the menu is perfect for that type of food, and this location has the added bonus of a huge (and clean) interior. Plenty of tables and friendly staff, and the food was ready in minutes. The not-so-good: For a Shake Shack - Not much! Only complaint, and this goes for all of them, is that it's a little too expensive. $30 for 2 burgers, fries, and shakes? Man... Food/drink: 8.5/10 Atmosphere: 8.5/10 Service: 8.5/10 read more

Shake Shack Wrigleyville - Burgers Near Me - Chicago, Illinois

Awesome shakes and malts that will certainly cool your throat down and quench you. The food is good, I visited the Ohio St. one a few times and enjoy it overall. Glad overall I found this location as well. What would get 5 stars from me is if they would put some nice soothing music on and keep a good eye on the place. Perhaps getting a security guard is the solution, not sure. The neighborhood has gone thru a lot of changes. Be careful and aware around here as you should be downtown or anywhere of course. read more

Shake shack is shake shack. Had the typical experience which was good. Staff seemed friendly enough and the service was fast enough (although I did go during an off time). Their burgers are tasty for sure and I like their shakes. Try it, one of the better mid tier burgers you can get! read more

This isn't the first time I've had Shake Shack, but this is the first time I ordered for pickup at this location. I was craving a delicious burger and the yummy cheese fries. The middle of the burger was undercooked so I was only able to eat half of it. The French fries were over cooked and the cheese was supper thick with crust on top. I was highly disappointed, I doubt I'll be back at this particular location which sucks because it's the closest one to me. I paid a lot of money for a just ok meal. read more

Shake Shack Wrigleyville - Burgers Near Me - Chicago, Illinois

I went to this location with my father back in august. So I don't remember that much. Perhaps this is telling about my experience or perhaps the winds of time are just eroding at my memories. I have a whisper of a memory of a tasty burger. So I'll give it four stars. Honestly I'll need to go back and try it again. I'll keep you posted. Ps I had a mushroom burger at a shake shack in Boston when I visited my mom. So yeah read more

There is a reason why this place is called "Shake Shack!" I went here recently for a Yelp Elite tasting and fell in love with: 1. The Christmas Shake 2. The Signature Shake Shack Burger 3. The Staff 1, The Christmas Shake is on of their annual "Tree-o" of their signature Alpine Seasonal Shakes: Ingredients: Sugar cookie frozen custard, topped with whipped cream, crumbled shortbread and holiday sprinkles. *I am not into Shakes per se-but this was soooo good-I cannot wait to get another to sip a sip each day and keep in my freezer-awesome combination of flavors and does not disappoint. 2. The Signature Shake Shack Burger: Ingredients: Double Cheeseburger topped with lettuce, tomato, ShackSauce™ *I am the type of person that usually likes to "dress up" my own burger-BUT NO-just like the Chicago Hot Dog (no ketchup)-let the Masters execute it-and they DID-melt in your mouth double burgers with cheese, on an artisan roll with lettuce, tomato and the signature ShackSauce-which covers it all and is tastes like a combination of mayo and mustards-but I cannot say-because it was just sooooo amazing-I was enjoying every BITE! 3. The Staff-was exceptional...wait... let me say this again...THE STAFF WAS EXCEPTIONAL- Why?-Each server including the clean up staff from our "picnic" type table explained the ingredients of each course and then also shared what was their favorites on the menu...how many people know what the ingredients are and have tasted them who work at a restaurant chain? Shake Shack deserves credit for training their employees and allowing them the SAME experience as those purchasing food. I felt honored to meet everyone and have this experience and will definitely put Shake Shack in my top 3 of places to get a phenomenal burger! PS. Shake Shack started as a small stand in NYC outside a popular area for tourists and grew over the years into an "American Dream" of sorts as a franchise-and can I say-I think they are amazing on so many levels...you ROCK IT! read more

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Shack shake is one of my favorite fast casual burger chains. This location was especially great! It's newer so everything is very clean even and renovated! The staff was also very nice and friendly with extremely quick service. The general manager even interacted with the customers, which was very nice for a fast casual restaurant. I've had both the burgers and chicken nuggets. Both are amazing and I highly recommend the cheese sauce for the French fries. The shakes are very rich and delicious. Highly recommend and I'll definitely be back!! read more

Shake Shack Wrigleyville - ShackBurger - Burgers Near Me - Chicago, Illinois

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Each time I go there I get something different ..one time it's burnt to a crisp , the next time it's okay. The $20 for a burger small soda and fries is crazy. I'll go to McDonald's where there's some consistency read more

I've gone to Shake Shacks in LA and NYC but first time going to this one and didn't love it. The employees were all huddled in the back hanging out and you wonder why your food is ready in 30 min and it wasn't even busy. Another star docked off because i noticed there's hidden fees on the app so make sure you order off the website and not the app!! read more

Shake Shack Wrigleyville - Subtotal plus tax doesn't equal $28 hidden fees on app - Burgers Near Me - Chicago, Illinois

Shake shack is great for a quick snack. Post game, we came here for some cheese fries and a milkshake. The cheese fries was as good as my sister talked it up to be. Hot gooey nacho-like cheese on top of crispy medium cut fries. I also had a black sesame milkshake. If you like black sesame, then you'll love this. Thick, creamy and not too sweet. read more

You can't get much better than Shake Shack. My go to meal is cheese fries, a grilled cheese, and a black and white shake. Seriously so delicious--definitely a treat! This location is very convenient, and I've only had positive experiences with the employees. I'm sure I will be back again soon! read more

This is the Wrigley Field Shake Shack. One of the newer branches of the East Coast burger chain is located a stone's throw from the home of the Chicago Cubs in the middle of Wrigleyville. Popular even on a cold, snowy weekday, this place must be hopping before or after a game. There is limited parking in the area, so ride the Red Line to Addison and walk. Shake Shack is known for their burgers and shakes. Stick to these and you will be great. On my visit, I had the SmokeShack with a single patty. It is my favorite with bacon, peppers, and sauce. The bacon was a little soggy, but still decent. I am not a huge fan of their French fries, but they were decent. You can make your own soda drinks here, including a 50/50 lemonade and iced tea which is what I enjoyed. There are a few more authentic local places around Wrigley Field for a quick snack, but I bet a lot of tourists and visiting baseball fans will make this a gold mine. Inside has a lot of seating, especially towards the back. I don't recommend sitting next to the door when it is chilly outside unless you prefer your burgers as cold as your milkshake! read more

Shake Shack Wrigleyville - Single SmokeShack with Fries - Burgers Near Me - Chicago, Illinois

Great experience at this Shake Shack! Only my second time at a Shake Shack altogether and this one will have me going back. Marcus helped ring me up and was extremely conversational and helpful. Burger was very good and the fries were crispy! 12/10 would recommend based on my experience. read more

I did not think this day would come, but I officially live close to a Shake Shack! I decided to pop in pretty early for lunch. The inside was very clean and well kept. I beat the lunch crowd, but even if it was busy, the place is big enough to find a seat. I ordered my single Shackburger, cheese fries, and drink and found a table to wait. It takes a little while since everything is made-to-order, but there are a few televisions you can stare at to pass the time. My fries came out perfect: hot and the right amount of crinkly crunch. The cheese on the side was also delicious. The burger was tasty and had enough toppings and sauce on it. It also seemed like they put a half pound of bacon on my tiny sandwich! I only wish the burger came out as hot as the fries did. Shake Shack is more expensive (close to 15 bucks for my order) than some of the other standard burger places around, but if you're craving this specific taste, it's definitely worth stopping in. read more

This place should be called Salt Shack. Everything I ordered here tasted like it was coated in a fine layer of rock salt even the buns...yuck! The only reason I give this 2 stars is for the pretty tasty char hot dog which thank goodness comes with no extra salt or anything else for that matter....Just a buttered hot dog roll and a hot dog...They seriously dont put any toppings on this and you know what? ...Its a win because of this...Who knew! On to the other foods...The chicken sandwich,hamburger and mushroom burger all tasted like a salt lick along with the overly salted fries...Even the Avocado was salty. And believe me im no prude to salt and can enjoy eating at sodium insane fast food joints like McDonald's and Burger King so I should be fine at Shake, i mean Salt Shack. Note to people wearing rings while eating here...Your fingers might swell up to fat sausages from all the sodium and your rings wont come off for a few days read more

Have absolutely no complaints on the food. Like the food but the issue is the tipping???? I go there and place my order on the tablet, then insert my credit card.... why is there an automatic tip added to the bill? First i did all the work myself, the only thing they did was make the burger and put it on the table for me to take it to go??? Not sure maybe i am missing something. Maybe their job description does not include making the food and this is why we have to tip them?? read more

I ordered the vegetarian 'shroom burger and a grilled cheese. There was a bug on the lettuce of my burger. I ordered via DoorDash so they gave me a refund. I've always enjoyed Shake Shack and I've worked in the food industry, so I get things happen, but bugs in food in unacceptable. read more

Not sure what all the hype is about their burgers. I was not impressed with their burgers or fries

When our Chicken Club said we were going virtual for this months dinner, I knew shake shack was the place to call for a delicious chicken sandwich that could be delivered right to our home. Ordering through grubhub was super easy and I loved how we could pick our delivery time. The delivery was right on time and our food was prepared perfect and ready for us to enjoy with our friends via zoom. A huge thank you to the family at shake shack bringing joy and working during this crazy time! read more

Shake Shack Wrigleyville - Chick'n Shack and Fries - Burgers Near Me - Chicago, Illinois

Yummmmm! Nothing beats a Shake Stack- this location is clean and spacious. The shake stack has a cheese stuffed portabello mushroom on top of a burger patty, with cheese, lettuce & tomato. It's heaven between a bun. read more

Shake Shack Wrigleyville - Shake Stack - Burgers Near Me - Chicago, Illinois

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I went to a Yelp Elite event here and the owner was super welcoming and loved having us! I totally forgot there was a shake shack in Wrigleyville until walking by this one day! I love getting the smoke shack burger, perfect taste of bacon and roasted red peppers. Pro Tip: Get a to-go box and bring it into the baseball game for a cheaper meal while you watch the game. read more

When we first got our cheeseburgers, we realized they smell like dog food, alright not so pleasant, I'll still dive in. Overall it just tasted like warm melted salty ground beef fat. The brownie concrete ice cream was not so tasty either. The vanilla custard was fine but the brownie pieces didn't taste good. This place doesn't have good quality food, but the decor of the place is cute ha. read more

Shake Shack Wrigleyville - Shackburger and Brownie Points concrete - Burgers Near Me - Chicago, Illinois

Im sure it is no surprise this restaurant is worthy of five stars. It could be the best fast food american burgers money can buy. The crinkle cut fries are mouth watering and fresh, and can hold a lot of ketchup (if you love it as much as I do!) The burgers have fresh buns, juicy patties, and you can top it with mushroom or shack sauce if you'd like to mix it up. However, the original burger is just as amazing. Overall, this is MUST TRY fast food restaurant if you have never tried the glorious shake shack before. I would've added a photo, but I ate it too quickly- you'll just have to go in and try it out for yourself! read more

The good: Shack burger was very delicious. I ordered through the app and my order was ready when I arrived. Fries were crispy and not soggy at all. Since yesterday was national frozen custard day, I also got a free frozen custard with my order. It was smooth and creamy. The restaurant was clean, had plenty of seating and there were even outlets by the tables. The bad: Nothing! read more

Don't order the bourbon burger. Your stomach will thank you. Won't be going back anytime soon.

Welcome to the neighborhood! Well designed interior with plenty of seats and great staff. They have delicious burgers, hot dogs, and fries! read more

Wrong order delivered and no way to get ahold of them to correct it. Super annoyed right now.

I don't get the hype. Yes, these are good burgers. Nothing to go out of your way for. Their buns are amazing. Everything else is a step below Portillos burgers and fries. I think the real draw here is the shakes. However, they do have the calorie counts listed on those and it was kinda shocking to see "845" on the sign for the tiramisu shake. Service was fast and friendly, so that was good. The tables lined along the front window are the WORST tables ever. They are so freaking uncomfortable. Whoever picked them needs to be fired because that entire wall needs to be replaced. That is how bad they are. Is this done on purpose to make people eat as quickly as possible and not loiter in the booths? Hmmmmmmmm.... read more

Was nice of you to give out food coupons at Pride. Not cool of you to say "it's not activated" when we try to use it. Food was okay, but definitely not worth the price. Chick-fil-a across the street is the much better option. read more

The woman (manager?) with the glasses working on Thursday around 6 PM was flat out amazing. She went far above and far beyond to see that my family was well taken care of. She's a rock star! read more