We walked in & we we're acknowledge right away. Diana was really nice. Valerie was very helpful and so was the manager Evelio. I always drive a little distance form our house to come to this location due to their service. Thank you. read more

Ordered over $150 of food on the phone. When we got there to pay and pick it up, the staff member insisted we wait inline to pay and they were PACKED. Thanks for cold pizza, chicken, and mojos.. mofos. Never again! Lucky for them my nice wife was there or we'd gone to Popeye's or KFC just on principle. read more

We always have birthday celebrations at this location and service Has always been okay nothing to brag about. Today was totally different thanks the manager Avelio,he made sure we had our food out fast, he kept asking if we need anything. We had 10 pizzas and 5 platters of mojos and chicken and all came out literally all at once, so no one was waiting to eat. We enjoys our evening and my son had a blast . Thank you Avelio and staff for making my sons 5th birthday very memorable! read more

Shakey's Pizza Parlor - Celebrating my sons 5th birthday - Pizza Near Me - Downey, California

I have been to this location one time and i like the fact that we did not have to wait that long for them to make our food, which is awesome when you are starving right?? compared to other Shakey's the decorations and the environment inside was really nice and clean. they had good customer service as well. read more

Thanks Daniel for helping with a better experience when providing customer satisfaction and service. Different team that day made a huge difference. Again thanks again I will continue to order from this parlor. Happy kids happy DAD... read more

Trash spot They literally do not have chicken wings or tenders in stock. Idk how long they have not been serving these items but I showed up with my family and was completely disappointed. I ordered whatever food was available and the next day had my back refund me. Do not go satay away should've gone to chicken cheese instead . Bruh literally making this review while I'm getting my food served and they don't even bring plates!!?? read more

Love the buffets there. The pizza, chicken and mojos. It's amazing!!!! Arcade needs improvement though but still great food but a bit pricey. read more

Made a stop here to support a school fundraiser. Ordered a medium pepperoni pizza. The pizza came quick and hot. The pizza was good. Staff was friendly and helpful. This place was kinda small compared to the one I grew up with back in the days. The place was busy and clean. read more

Shakey's Pizza Parlor - Pizza Near Me - Downey, California

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it's ok not what i expected i expected more stuff but food is good just not a good experience machines don't work

Great service as always!!!! Great family environment glad to have a pizza parlor the kids still enjoy!!!

I love shakey's. Its always our go to when we have my son's birthday party( we avoid chucky cheese due to the horrible food, lazy parents who let there hell spawn rampage around, and the possible germs, sal manela, or possible e bola virus lurking in those indoor jungle gyms). The staff at Shakey's was great and I wish I remembered the girl's name that helped us because when you have a last minute party to throw it good to know that you are dealing with good people. the staff there was really helpful which reduced the stress. Our group was late but she made sure our pizzas came in as our group got bigger so that there was always hot pizzas and chicken. We bought a cake and she put it in their freezer for us. And everytime I asked for something she served with a smile.... and after all that my dumb ass forgot to tip her....if you are out there I apologize. Believe me I felt horrible the next day when I realized what I did. read more

Great staff. The pizza is ok. What I love is the great customer service Johana gave us. My family loves going there she always greets us with a smile. Also she always helps us with our order. Thanks Johana. We love you read more

All the employees try to keep up during rush hour, but the arcades half of them are out of service even the ones that count the tickets, The tv's are old and the image is not sharp anymore. The chicken is dry and salty, the Mojos over cooked and, the pizza nothing to brag about, could definitely find better quality food for the same price in some of the other 1,000 restaurants in Downey. Suppose management not reinvesting any of the profits to keep the place current. The place still gets packed, why should they? read more

Food was great. But hard to enjoy your meal when the carpet is full of food and other derbies Also I had to get one of the employees to wipe down my table read more

The food is great I like Shakey's. The service is good I will recommend to family and friends to come to eat here.

You guys should learn to answer your fuckin phones! I wonder how much business this location loses I just tried calling my order for ten minutes and the phone line was busy for 10 minutes straight!? Really? Lost a loyal customer. Pathetic. read more

We had our team pizza party at this location. The entire staff gave us such great service. Joseph was great with the kids, awesome young man. Very clean and family friendly environment. We will visit more often. Thank you all so much for doing what you do with a smile and a great attitude. read more

We had a get together with friends at this location. Let me tell the staff was wonderful and very proactive. Cleaning, picking up dirty dishes from the tables. Always on the move I live close by to another in inglewood not impressed as I was with this shakey's. I would definately go back. Keep up the great work shakey's team in downey. read more

This cashier was the best ever even though he slammed my smoothie. I come basically 4 times a week and trust me the food is always good read more

Shakey's Pizza Parlor - Peter the cashier - Pizza Near Me - Downey, California

Ate here on a Saturday , dinner with my family and I must say service was extremely great! There was a small error with my food ordered .....and right away it was corrected and received my food fast and had no long waiting , and once again service great all the team there seemed very nice, the only thing is there's really not many games for the kids , other than that this location is great! Will return again... read more

Can believe shakeys doesn't taste the same no more the cheese sauce and meat taste like I'm in elementary school eating the mojos are just all bad now what is going on keep it Original read more

I love Shakey's! But this place in particular I hated! I saw a hair on the mashed potato & I told not one but 3employees about it & did they change it no! I waited 15-20min and still nothing. A little girl came took the hair out and people just kept eating it up! How disgusting!!!! read more

Came here today with my son's and my mom. We were almost done eating when my mom pulls a long hair out of her mouth that was in the mojos. So I go to let someone know and talk to the manager. I tell him what happened and he says "well the lady in the back making them is wearing a hairnet so I know it didn't come from there". Obviously this is not what you say when a customer pulls a hair oit their mouthr, not just sees a hair in their food, actually eats it. I work at red lobster as a server and let me just tell you this is unacceptable. Accidents happen, but it's how you deal with the situation and fix it. I'm really disappointed with Shakeys right now I don't know how they can have someone like that in a management position. He must know someone, or be the franchise owner because it was not his customer service skills that's for sure. The busser was cool though very nice read more

This is my second time here and both times they have fixed issues quickly and kindly. The server was quick to get our issues resolved to make sure we were satisfied. I would recommend and I would return here. read more

I remember coming here on Friday nights with my siblings & a station wagon full of neighborhood kids driven by my mom (of course) oh what memories..I am so happy that it is still open. Boy do I miss those mojo potatoes!! Crispy chicken and always DELICIOUS pizza! I no longer live in Downey moved up to Sacramento in 1991, there is actually a Shakey's here but in NO WAY can it compare to my hometown Downey location hands down! read more

There was a hair on my food, also take a while to serve food and to me it's very disgusting I don't consider coming here ever. I even ordered jalipaños and never came. read more

Shakey's Pizza Parlor - Hair in my food how disgusting is that - Pizza Near Me - Downey, California

This place used to have decent food but now it's overpriced and poor quality. I ordered a family meal it included a large pizza, mojos and 8 pieces of chicken it was about $45 dollars. The chicken was dry and overcooked and the serving of mojos was tiny. The pizza was ok. What a waste of money. read more

I like that exceptional customer service of the cashier and bust boy he was quick to take our empty plates. I watched him clean other tables so the place always had available room for families to sit. Despite a birthday party going on the place was clean and noise level good. The tvs all had sports playing. Everyone in the place seemed happy and content with their food and the arcade games. All in all I'm glad I went and eat. Wish the bunch-o-lunch lasted beyond 2pm. I arrived ay 2:50pm and was slightly bummed I didn't have buffet access at a better/cheaper price. Oh well next time! read more

I'm sorry but when I came here I felt like I was in a midst of a gypsy herd. We came here to watch the game with some friends. They had a buffet. No order and lots of yelling. Who tells at a buffet? It's 12 a person! Chill out. One girl got crazy bc they didn't fill the chicken fast enough! She wanted to complain! The only thing I liked was that it was like one big laker family in there do we all yelled together! read more

Who doesn't love the bunch of lunch! Since they remodeled a few years back, it has been well kept. My only gripe is the typical clientel. Obnoxious parents, and wanna be gangsters. Ruins the fun vibe. But other than that, beer and pizza at shakeys is my favorite read more

Just a horrible place. Untidy, drinks dispenser is all messed up with all the ice scattered everywhere, tables are all too close together, the manager is just there joking around with his employees/co-workers. Mainly a place for teens to hangout, not really comfortable here, i'd rather drive to another location than come back here. The place feels like i am in some random shady outside restaurant in downtown l.a. Update: Just finishing my last chicken, and the damn thing was spoiled! You guys should close down! Officially hate this place! read more

I've never had buffet at this location until today. I'll say that the buffet options are a bit more minimal here than the location I usually go to. (Whittier blvd.). I was bummed to see that there was only one gravy option for the mashed potato and unfortunately it wasn't the one I liked, but I can't blame them for it. The service provided was very friendly and I appreciate that the staff members come around often to remove unwanted plates. Location wasn't dirty in my time of visit and they kept bringing out warm pizza within a very timely manner . The arcade area for kids is a bit smaller than others, but overall I had a neat experience. I was greeted walking in and walking out. Super plus ! read more

Let me preface this with I love Shakeys pizza, just not this location. I live close to this location and wondered why I don't eat here more often... I know why, the customer service is nonexistent. Tried to place a to go order via phone, was left on hold for over 10 minutes. We finally just bit the bullet and walked in. If any other restaurant would have done this I wouldn't have even bothered walking in, but again I love Shakeys pizza. On a different occasion, we were trying to order a pan dough pizza and they were all out. What kind of pizza place runs out of dough? Not the right kind I tell ya' what. read more

It's okaaaay. Small and not as many food options as the one in Pico Rivera. SalAd bar is small too! Parking sucks. Go to Shakey's in Pico Rivera. Worth the drive. read more

Awesome. Everything is good from the pizza to the drinks and vibe. Only thing its kind of dirty but food and customer service is good. I do recommend. Also what i like about this place is thats its not usually busy. read more

Came here to have pizza with the kids. Good spot for loud kids, this place is really busy and loud. The food is good. We had the pepperoni, cheese large pizza with full order of mojos and fried chicken. The deep dish is pretty darn good. I was disappointed that their soda machine was busted. Seems to be a common occurrence based on other reviews on here. The biggest problem is this location is pretty cramped. There are lots of tables placed close together and it is too tight for my liking. The fun zone is really tiny and with all the kids and their parents it is anxiety provoking. Overall good food. Place needs to expand. I would not go back to this location on a Saturday evening. read more

I go for the lunch buffet! It's good but don't expect it to be the greatest pizza you've ever had. The buffet could use some more selections for their hot foods that aren't pizza. I like the fried chicken tho. read more

Miss this place because we don't have many of them in Orange County. The family deals are a good deal and live the potato skins.

Came in with a co-worker for the lunch-a-bunch buffet, the food was tasty and plentiful. Was worried that the food would be too salty, but was pleasantly surprised of the taste, the mojo potatoes were a bit thinner than I remember, and the pizza options were wide and varied. Would go back. read more

It's ok. Not recommended if you want to watch sports though too many kids screaming. Food is good but they take a while to get it to you.