We had a wonderful experience working with Richard and the team at PHD. What I appreciate most…read moreabout Richard is that he is genuinely honest and puts the customer's interests first. Richard never tries to sell you the most expensive product PHD carries. Instead, he listens to what you actually need and gives you straightforward advice--even when that means telling you to buy something somewhere else. For example, PHD carries beautiful, high-end toilets, but this was for a rental property, so I wanted a toilet with a standard seat that could easily be replaced in the future. Richard explained that some of PHD's toilets require you to go through the manufacturer to get a replacement seat. For our situation, he actually recommended that I look at Home Depot because they carry toilets with standard replacement seats. I really appreciated that. He was focused on finding the right product for us, not simply making a sale. Richard was also extremely helpful working with Cari and me to select fixtures for the bathrooms and kitchen. Cari works for our general contractor, Elevated Edge Construction, and she was very nice and had excellent taste. Richard and Cari helped us with color matching and guided us toward products that made sense for a rental property--balancing beauty, quality, and durability rather than simply choosing the most expensive option. We also absolutely love the PHD cabinets. The construction is noticeably better than the inexpensive cabinets we've seen. One detail that really impressed us is the interlocking construction used to secure the drawer fronts. Instead of relying on a few small nails to attach the drawer face, the pieces are mechanically joined together, making the construction much more secure and durable. We actually saw the difference firsthand. One of the drawer fronts in our own home recently fell off because it had been attached with just a few tiny nails. In contrast, my husband was very impressed when he examined the PHD cabinets and saw how solidly they were constructed. This is the kind of quality that may not be immediately obvious in a showroom, but makes a huge difference after years of daily use--especially in a rental property. Unfortunately, our flooring experience was very different. We initially ordered our SPC flooring through PHD. Our general contractor, George, the owner of Elevated Edge Construction, subsequently cancelled our PHD order because he wanted to move the flooring business to Flooring Outlet and More, a flooring company owned by his buddy Hassan. Our experience with Flooring Outlet and More was extremely frustrating. Despite paying for flooring way in advance, they knowingly brought the wrong-color SPC flooring to our property and told us the color was "close enough." We were also told that getting the correct product would mean a one-month delay. When I called Hassan about the situation, he literally asked me, "Do you have one month to wait?" It felt like an attempt to use the fact that we were on a tight construction schedule to pressure us into accepting something we did not want. We refused to cave, and made it clear that we wanted a refund if they could not provide the product we ordered. Only after we stood firm did they bring the correct flooring which apparently was always in the shop. Maybe Hassan was trying to push bad product that nobody wanted on us, who knows? That experience made us appreciate PHD and Richard even more. When you're spending a substantial amount of money on a remodel, and getting things done on time is crucial, it is incredibly important to work with someone who is honest and conscientious and who puts your interests ahead of making a sale or directing business to a preferred vendor. That is exactly what Richard did for us. He was even willing to recommend that we purchase a product somewhere else when that was genuinely the better choice for our particular needs. We are very happy with what PHD delivered. Richard was knowledgeable, responsive, honest, and genuinely customer-focused. Cari was also wonderful to work with on the design and finish selections. If you are remodeling and want someone who will give you honest advice--even when the answer means buying something somewhere else--I highly recommend working with Richard at PHD.

As nerve wracking as a kitchen remodel could be, it was made less so because PHD had a variety to…read moremake it easier: cabinet options, hardware, a multiple of flooring and countertop options. My remodeling project manager works with them and took me there so I could make my choices. I loved that I could coordinate new flooring with cabinets right on site. The cabinets and countertops just went in yesterday and I am super pleased with their efficiency (all put in in 2 days), quality of work-4 very hard working men came and were pros! My kitchen is not entirely finished but I wanted to highly recommend checking out PHD for your home improvement needs.

Huge shoutout to Lynette at KZ!…read more She made our entire experience fantastic. She is incredibly knowledgeable, patient, friendly, and even knocked out our renderings the same day we came in. Our project is up and running smoothly thanks to her. I'd highly recommend Lynette to all my friends and family! Thank you, Deborah and Shay

Got sold an item with the sales rep named Toby even if the measurements are not the same…read more Measurements were given, he shouldve known that they dont carry that exact measurement but the sale still went thru. When i returned the item they did jot accept it first so it was returned back by the hauler. When i called to complain they are charging 25% restocking fee. In the first place why did the sales rep continue the sale even if they dont carry the exact measurement.? And now i have to pay another hauler to deliver it again. Box was literally just opened to see the item, item was never taken out of the box. And they refused to take it the first time.

EZ Baths USA did an outstanding job on my complete shower renovation! From start to finish, the…read moreentire experience was professional, efficient, and exceeded my expectations. They removed my old grout-style tile and replaced it with a beautiful, modern shower wall system that completely transformed the space. They also installed a new shower base, a custom shelf, and a dual shower head with multiple spray settings that has been a huge upgrade. What really impressed me was that they went above and beyond by replacing the main shower valve to make sure everything was done the right way. Their attention to detail, craftsmanship, and commitment to quality really stood out. The crew was professional, respectful, and kept the work area clean throughout the project. My new shower looks amazing, and I couldn't be happier with the results. I highly recommend EZ Baths USA to anyone looking for a high-quality bathroom remodel :)

I've worked with Farr and his team 2 times…read more First time I contacted him to replace only 2 showers in my old condo. A lot of contractors and businesses I contacted for quotes ended up either not showing up because the job was too small or they gave me outrageous quotes, but Farr was the only one to give a fair quote and a detailed scope of work. My previous roommate and I were absolutely thrilled with the final result, and the showers were a big selling point when I sold off my condo. Fast forward 2 years later and we purchased our first house which needed a lot of cosmetic renovations. Both bathrooms were very outdated with cracked tiles, smudged or old fixtures, bathtub, vanity, etc so we needed a full gut. Again Farr came out and was able to give me a competitive fair price for 2 bathroom renovations and it came out EXACTLY what I asked for, and even came back to touch up a few issues I pointed out after the job was almost complete! Picking out the materials and scheduling was a breeze and the whole process took about a month. Will continue to recommend EZ baths to anyone in the East Bay looking for a bathroom remodel!

I received 4 quotes for stone installation for our kitchen renovation. This included waterfall and…read morebacksplashes (including one tall panel up the wall). Amazing Stone was very easy to communicate with and prompt with their quote. The breakdown: - 1 company was at $14.5K. - Amazing Stone and another company were at $11-12K. - 1 company was at $9K. We selected this company and were happy with the job they did.

They did a great job for a fireplace stone surround. Dariel was very responsive and gave us a good…read moreprice for a complicated project. They accommodated our requests and even helped with cutting some of the mantel pieces to size. The measurements were spot on even though the mantel had some imperfections in dimensions. I would highly recommend him. Bonus: My cat loves our new setup

In the past 20 years I've done 2 different kitchen remodels using their cabinets. Keith patiently…read morehelped me to choose the line and design the layout to make it just right for me. He showed me some cost-cutting tricks like choosing a Fieldstone cabinet door with a glass panel on top and a shaker panel on the bottom, as opposed to 2 separate doors. I got exactly what I wanted and the quality of the cabinets shines out.

When making a change to one cabinet, we were not informed that it would add inches to one section,…read moreso now we have a kitchen that is off-center. One section was 3 1/2 inches short. Our entire kitchen is off-center. Stay away, stay far, far away. There was no clear communication of how things would change the alignment. When he came back to see what the issues were, he basically said it wasn't his problem. We now have a kitchen that is an embarrassment; it looks like s**t. I suggest he get a software program that will show what it will look like when completed.

We went to many different granites/stone/quartz places in the area. There's an area in San Leandro…read morewith tons of stone places and many were recommended to me. I actually stumbled across this place from googling/yelping locations. This was the cheapest and met our needs with NO issues. I guess what we were looking for was a little bit particular so it was a challenge. Since they also do cabinets, we inquired about the cabinetry. We were pleasantly surprised they were able to honor our specific request with no additional surcharge. The price for replacing our countertop and adding unique cabinets was very reasonable, we were very pleased. Pauline helped us and she is very helpful and nice. She was very responsive to our concerns and answered all our questions. As a first renovation, it's important to also never make any assumption and ask lots of questions. Since they are a cabinet and stone place, don't assume they will take care of plumbing or electrical. I asked about this beforehand so I was fully aware what was included and not included in the price. The people showed up that day and finished the job exactly as expected. There is one little thing about the work that day that bother me is that they used one of my clean bowls in the cabinets to store some old faceplates. I prefer they would have asked before touching anything in the cabinets and using them for something. I would have used something else to store the faceplates. Overall, great customer service, great product and great pricing! Definitely would recommend this place to everyone!

I give FGY two stars because the cabinets are beautiful but the overall experience was frustrating…read more Too many things to mention and not enough space. My biggest advice is to have a really clear understanding of your kitchen design and what services are provided. My design did not include draws on the draft (not sure how that happened) even though they were listed on the inventory list. I did not realize it until I was putting my dishes back and had no place for my utensils. When I called the store and asked about it, I was given the runaround until Erika stepped in. The only solution was to install drawers in my cabinet. So I lose cabinet space. Unfortunately, if I don't completely open both doors when accessing the drawers, they scratch up the inside of the cabinet door. The other warning is to know that you will spend extra on plumbing and electrical installation because it's not included.

I highly recommend Radu. I have used him for two bathroom remodels and floor tiling. He does…read moreexcellent work and is dependable, honest, and friendly. He arrives on time each day and informs you of the progress of the project and also has great suggestions for the materials and design. He takes pride in his work and makes sure you are happy and satisfied with the finished project. I will definitely use him again for any of my future projects.

Radu and his team are worth the wait. We are currently completing our 3rd job with him. He's good…read moreabout keeping you apprised of his schedule and when he starts the job he's fully committed. He has great attention to detail which pays off in an older house like ours when walls/floors are not square or level. Thank you Radu & Ovi for another terrific outcome!

WOW, absolutely amazing team work.. POWER was out and they were taking orders at the door…read more If you're a san Leandro resident, this is definitely your location for tile, stone or flooring products. I'm ERICK your local handyman value if you ever need a local hand, i specialize in bathrooms mostly..

i feel vindicated. my last review said that the service was terrible. i stand by that review for…read morethe San Leandro store. However i did visit the Pleasant Hill store and experience the best customer service of my life from almost any store. You must ask for Mikey. He gives white glove service. He handled all of my purchasing needs and handled the returns that the San Leandro store refused to handle. Mikey, you are the best and I expect to see you managing your own store soon.

We dropped into the showroom knowing that the visit would be a meet-and-greet only, as no details…read morewould be discussed since an appointment is required. No problem. Cindy was there and gave us a helpful tour of the material displays. We identified the elements we liked and wanted to take the next step. She set up an appointment for us to return and confer. We arrived at meeting #2, and Cindy asked if we had the room's measurements. Whaaat? We're not contractors; that's why we came to this business. How are we supposed to know what and how to measure the room? At that point, Cindy said that we had to schedule an appointment for someone to go to our home to take the measurements. Well, why didn't she schedule the appointment at our first meeting? We're not continuing with them since, this early in the process, they are unable to communicate expectations and instructions clearly.

Ric's is a top of the line business. Hiring them was one of the best decisions I have ever made in…read moremy life. I went into his shop because I knew it had been there for years and years so I knew it was reliable. I loved working with them as a design team for my new kitchen, family room and bathroom shower. I wanted top quality material and expertise in installation and I got them both in spades! They offer a large selection of cabinets in varying price ranges. I highly recommend them to all!

Hired Summit to replace a protective screen for my Valor gas fireplace…read more Communication and service was prompt. I will be using them for all my fireplace needs in the future. 10/10 - highly recommend

We hired summit to install a new gas insert. They did a great job. They communicated very well…read moreabout my options and the process. The owners are very nice and responded quickly to my questions. They were super clean with the install and everything went smoothly. I highly recommend them.