My girl, I believe her name was Alex was simply AMAZING!!!!!! She cut and colored my hair, took…read moreher time really rubbed in the color and my cut I just absolutely LOVE! I couldn't be happier! I WILL BE GOING BACK FOR SURE!

I'm extremely disappointed. There's a big hole in my hair on the back of my head that's about four…read moreinches shorter than the rest of my hair. Now I'm m gonna cut off all my hair. I'm so upset.

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

I found this place from a Tik Tok and I'm glad I did! I am picky when it comes to getting my hair…read moredone professionally but I enjoyed my hair cut so much I tell everyone about this place. On a busy day, you can wait more than an hour, but it seems like it goes by quick and it's in the Mekong Plaza where you can do stuff or eat while you wait. Highly recommend this salon.

i don't think my hair was layered nearly enough. i requested vu because i saw a lot of reviews…read morerequesting him and he spent a decent amount of time on my hair, but i think he botched my bangs and didn't frame my face. looks nothing like the reference pic unfortunately

My husband bought me a Tranquility spa package with a stress buster massage and a facial with a…read moresugar scrub for Mother's Day. It was amazing! I had a masseuse named Gabby who gave me a really incredible all-over body massage but was especially great with the scalp and neck massage. I had a lunch and then had a soothing facial and sugar scrub with Zara. She is lovely! I told my husband that presents for Mother's Day and birthdays are easy now, just get me this! I'd give it 6 stars if I could...

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

Today was exceptional! Thank you for the scalp massage with cool water on this very hot day. You…read morehave transformed my hair over the past several months and I'm so grateful for the beautiful hair I have now, thank you Traci.

I came to this salon for my first time back in March 2026:…read more What attracted me to this salon was the head spa and the great reviews I was able to find. My hairstylist (unfortunately I don't remember her name :( was incredible. I was doing research of Japanese head spas and that's how I ended up finding this place. It was very relaxing and left like feeling princess Diana ‍. The vibe of this salon is industrial with a warm touch. I had a great view to their garden while getting my hair done which was really nice. Lots of passionate professionals working in this salon. I can see and feel it. Thank you

So I went to Jessica last night hoping she can fix what another salon messed up. I wanted dark…read moreroots with an ashy blonde to flow with it and this other lady completely bleached my hair and turned it orange all over my head. So in summary, no dark roots at all and waaay lighter than I had asked, I even showed her a picture to reference to. Jessica, for way less, managed to fix my hair and make it feel great considering all the services I had recently done to it. I'm absolutely in LOVE with the color and just my overall experience. She was a sweet girl who provided an enjoyable and relaxing environment. I have finally found my hair stylist here in Arizona and I would highly recommend her :) If you're reading this Jessica, thank you!!!

Jessica is the best!!! I had years of bad highlights. Could never achieve my dream hair Color…read morewhich was super blonde [ I am naturally very dark brown). My hair was so bad it was turning gray green purple. Terrible!! But Jessica fixed it all in one visit. I am the blonde I always wanted to be and my hair is healthy!!! Thank you Jessica !! Kim W

Candice is amazing! My neglected, damaged hair looks 100% better after her magic.read more

Candice is the best colorist I have ever been to, hands down. I have long, thick, curly hair that…read morehad been color processed + stained with henna on my first visit with her. She was able to color correct and bring life back to my hair. I had a color correction and balayage that grew out beautifully for 8 months. She blends color expertly and adds dimension like no other. She is also a friendly, warm, and gentle lady. I'd recommend her to anyone :)

@Alicia, thank you for being so patient and attentive! You listened to my hair story since moving…read moreto AZ from MI, 7yrs ago. I really hadn't had a professional stylist since and you hit a home run! I briefly mentioned hating my color and you gave me a toner that I love. You cut my hair short as requested and it is exactly how I wanted it. I love the stacked bob in the back! My husband loves running his hands through my hair again. Thanks for that!

My Experience as Both a Client and Employee…read more I had my hair done here in February while I was working at the salon. I am intentionally not naming the stylist because I don't wish bad business on her. My issue is with the experience and how it was handled. I paid for the product and left an $80 tip before fully realizing how unhappy I was. Once I got home, I was shocked. The color was extremely uneven and nowhere near what I expected. I was especially surprised because I had seen the stylist's Instagram and thought her work was beautiful. I went back for a redo, which I still had to pay for because I had to pay for product again. Unfortunately, it still wasn't fixed. I am now a licensed cosmetologist, and professionally, I would never feel comfortable allowing a client to leave my chair with this result. I will now need a professional color correction elsewhere. I have attached pictures of my hair immediately after the original service. The issue wasn't that my hair was "unpredictable." The issue was the lack of intention behind how my hair was done. Looking at it as a licensed cosmetologist, I saw no clear intention behind the placement or execution of the color. It looked unfinished and poorly thought out. My experience as an employee was just as disappointing. I received very little front-desk training and was put on the phones after only three days, expected to take back-to-back calls despite never having worked a position like that. Before I was fired, I was only ever told about ONE booking mistake: I accidentally booked someone at the wrong location. I take responsibility for that mistake, but I don't think it's unreasonable for someone new, with very little training, to make a mistake like that while learning and taking back-to-back calls. In fact, I was preparing to enroll in the assistant stylist/new stylist program because I wanted to build a career there. I was also planning to transfer to DC Ranch after picking up shifts there and having a much better experience. Henry, the manager at DC Ranch, genuinely liked me and wanted me on his team. I was excited to continue my career there. Instead, around my three-month mark, I walked into work and was fired on the spot by Sarah Lynn. I was told my termination was because of multiple booking errors. When I asked Sarah Lynn for specific examples, she could not provide any. I also wasn't given the opportunity to transfer, receive additional training, or enter the stylist program. Afterward, I went directly to DC Ranch to speak with Henry. He told me he had been completely blindsided by the decision and had been looking forward to having me on his team. Another major issue was my experience with the owner, Julie. One day, multiple people had commented that it was hot in the salon. I was also hot, so I sent a message in the group chat simply asking if anyone else was hot. About two minutes later, Julie called the front desk and yelled at me, telling me that what I had done was disrespectful, uncalled for, rude, and unprofessional. She then asked, in what I felt was an extremely judgmental tone, "Why didn't you turn it down?" I hadn't asked anyone to turn the AC down. I had simply asked if anyone else was hot. If Julie felt I should have handled it differently, she could have simply told me. Instead, I was yelled at over something so minor. What made this more concerning was that multiple other stylists told me during my time there that this type of behavior from Julie was typical. I was told she would get into moods and employees would sometimes feel the effects. I also witnessed front-desk employees being treated poorly and experienced a general lack of support and training. What makes this especially unfortunate is that I actually enjoyed working there at first. I brought positive energy into the salon, had clients and employees who genuinely liked me, and had a manager at another location who wanted me on his team. I genuinely wanted to build a career there. Looking back as a licensed cosmetologist, I'm grateful for the experience because it taught me exactly what kind of salon culture I do and don't want to be part of. I would never want a client to leave my chair feeling the way I felt after my service, or a new employee to be thrown into a position with minimal training and then punished for a normal learning mistake. Ultimately, I think this salon lost a hardworking employee who genuinely wanted to grow with the company. I was excited to build a career there, and people within the company wanted me there. I would not feel comfortable supporting this business after my experiences, either as a client or employee. I would not return, and I would not recommend this salon to anyone.

very honest! I went in thinking I needed help with color but she explained why my hair was fine as…read moreis..was willing to do what I originally thought, but in the end I went with her recommendations and got a cut that actually made my hair gray look pretty. Thank you Soo for being so honest!!

I was recommended Thanh, a male barber at this salon, by my cousin who's been a loyal customer of…read morehis for YEARS! She texted him personally to make a Saturday afternoon appointment for me and sent pictures of the wolf-cut I desired. I arrived on time for my 2pm appointment and was greeted by Thanh and seated immediately. I showed him the pictures again. Then he asked me if I wanted to shampoo my hair, which I agreed to. Then we got straight to work. At the end of my cut, he made sure I liked the result, to which I asked for my bangs a bit shorted and he readily obliged. I paid $45 (excluding an additional tip) in cash, but I didn't inquire further if they also accept card or if there's an additional fee for paying by card. I looked around the salon for a menu of costs of services, which he said there wasn't one. No problem, I plan on coming back for haircuts only anyway which I know are $45! Otherwise, I'll text him personally asking for other services if I want them! All in all, I was in and out the door at 2:00 and 2:30 respectively, literally (I looked at the clock). I was so happy with my haircut, especially for the price AND quick in/out time. Thank you Thanh for your amazing work!!!

Paul, owner, was very helpful in suggesting a new blow dry and feather look for me. Originally…read morewanted curl look and tried this look. Recommend

My hair was done by the immensely talented Kiki, who I was referred to my close friend. Her energy…read moreis so soothing and is an amazing conversationalist, the salon is also incredibly clean and chill. I've wanted this exact hair for idk how many years and now I can finally say Ive found the person who can make it happen, and very affordably too!!!