Just had John S out and it was amazing. I was so happy how fast they responded back to my request. I reached out on Monday and someone was here with the part and all good to fix it on Friday. I had found them on thumbtack and so thankful to know the background check and everything done on them is great when trying a new company. John came out and was on time, great communication to confirm. We went through the notes he had which matched what I had been told to a T; which was so nice. He was professional and respectful. He explained all the details of everything in plain language. Great vibes from John too; I have a rescue dog that typically hides when someone comes out and here she was making a new friend. Grabbed his card and will be using just them going forward. With the holiday weekend coming up it is so nice to know my appliance is working great and my guest can have clean bedding without me going to the laundromat. I highly, highly recommend John at Sharper Services Solutions very happy for authentic straight forward honest experience :) Thanks Alex B. from Oakdale MN read more

This was a warranty repair and Home Depot picked "Sharper Service Solutions" to come out - and the issue was resolved quickly. John S was extremely knowledgeable and knew exactly what the problem was with my freezer door not opening properly. He ordered the part (to be delivered directly to my home), I called up their scheduling department when it arrived and they came back and fixed it within a few days of my call. John was training Darren in on this project and I was able to listen in and learn some stuff as well. They only needed on little plastic part (of course) out of the entire door hinge assembly and left me with the rest of the unused parts - in case there is any other future issue (especially when freezer goes out of warranty.. read more

I own a Samsung refrigerator and it had an ice making issue. As you see I said HAD ice making issue. Thanks to William, a technician from Sharper Service Solutions I will now have ice. I will no longer have to put hot cups of water in my icemaker crawlspace to defrost it so I can have ice. William was very courteous, answered ALL my questions and is VERY knowledgeable about type of repair was sent to my house to do. Thank you William for your explanations on the parts that went into the ice maker. I in courage anyone who has this type of ice maker, you live the twin cities and surrounding areas. Call Samsung and specifically ask for Sharper Service Solutions. William and his team will take good care of you! read more

Bill (or William?) was fantastic! He showed up right within the timeframe suggested and got to work fixing the boot seal on our Samsung washer. I attempted to do it myself over the last week and didn't quite get it right. The whole process took him less than an hour (I think?) and he also gave me some EXTREMELY helpful tips on avoiding future issues with our Samsung washer. I had no idea I needed to clean off the glass door on front, as it can lead to tears. We also ran through a diagnostic, which showed me the washer was otherwise operating correctly. He was professional and helpful throughout all. I hope that if we need help that we'll get him again! read more

Our induction cooktop (under warranty) stopped working, and the manufacturer arranged for Sharper Service Solutions to make a service call. Sharper called us within an hour to make an appointment, which was only 2 business days later. The tech was prompt and, unlike some others we've had, was experienced in servicing induction cooktops. It turned out that no repair was needed--evidently water on the countertop had gotten under the cooktop, and once it dried, all was OK. But the tech explained what we could do to prevent this from happening. Overall, Sharper was clearly motivated to give quick and effective service. read more

William came out to my home twice - the first time to diagnose the problem and the second time to fix the problem with our brand-new Frigidaire gas range. He was friendly, efficient and clearly knows his business! The oven door had not been properly seated, and the convection fan had burned out. William to the rescue! - just in time to cook Christmas dinner. I would recommend him and Sharper Service Solutions any time. read more

I needed my washer balanced and they did a great job. John and Angela were on time, professional, efficient and respectful. I thought it was the washer drum that was unbalanced when it was really just a washing machine balance issue. They fixed the problem and told me how to fix an unbalanced washing machine should it happen again. I would definitely recommend again for any repairs I would need. read more

After I replaced the water filter in my Frigidaire, no ice was being generated. Called customer service and they referred me to Sharper Service Solutions. William called me promptly and arranged an appointment. He quickly found the problem, ordered the parts and was back out when the parts arrived. William was very prompt, courteous and personable. Would definitely recommend him and his company! read more

I was having issues with my LG gas oven not heating and Microwave under light not lighting up after new bulb and light socket. William with Sharper Service Solutions was so helpful when diagnosing and fixing our appliances. He was fast and courteous. If you want the problem fixed quickly by well trained professionals, choose Sharper Service Solutions. read more

I definitely recommend Sharper Service Solutions. I recently moved into my new home to find out that my dryer was not working. John showed up and was very friendly, professional and knowledgeable. It took him less then 15 minutes to diagnose the issue and resolve it. If you want quick fast service with results I would call Sharper Service Solutions. read more

Just sent off John S here in the St. Paul, MN, suburbs, after an awesome job diagnosing our Samsung washer and sticking with it until the problem was taken care of. It was a journey, for sure, to get this sorted out, and these guys stick with the job until it is properly done. Thank you!! read more

Ivan helped me with the dishwasher issue. The dishwasher is leaking and we couldn't use it. Ivan was able to quickly diagnose the issue, identify the dent and cause for spillage. He is very thorough in finding all the other issues with the previous installation and was able to fix them. read more

These guys are great. Courteous, respectful, clean, good communicators. Our technician even wore a mask without us asking him to do so. William diagnosed our problem immediately, performed the repair, and educated us on how to get the most out of our appliance. Couldn't be happier! read more

John and Angela stopped by today to fix a frozen up Samsung ice machine (repeated issue). They were efficient, courteous, and professional. They got the job done and explained what I can expect for next steps. I would recommend SSS to others in need of support for a similar issue. read more

John had to make multiple trips to my house to fix my washer & dryer. (No fault to them, we were sent the wrong replacement parts by Samsung) He was very knowledgable, and transparent about the whole reordering process. Amazing customer service and would definitely recommend them! read more

I had John come out to replace our touch screen panel as part of a warranty repair through Home Depot. He was training in Angela today. They were both very courteous, professional, and got the repair done efficiently while I worked from home in my nearby office. Thanks! Kyle read more

My dryer has been making the most annoying sound in the world (Not Kidding) and John and Darin came and were polite, respectful, and professional. John and Darin were efficient with their time and my dryer sounds like new again. I will definitely recommend them in the future! read more

John and Angela saved the day! They communicated well when the service would be completed and what to expect. The parts were delivered directly to our home and they completed the job quickly and efficiently. We are now able to use our stove. Thank you, John and Angela! read more

The repair was done quickly and very professionally. Our repair man was very knowledgeable and got the job done in a timely manner. He was also polite and went above and beyond the job, he leveled and resucured the dishwasher and paid attention to detail. read more