Pete is very knowledgeable of cars. You can tell, just by speaking with him, that he had a passion…read morefor what he does. I have purchased 2 cars from him, one for myself and one for my daughter. Have not had an issue, and will definitely keep in contact for cars in the future. Personable guy as well! Thanks for all you do Pete!

I found the salesman to be helpful and informative. I went to the lot without expectation and was…read morepleasantly surprised by the whole experience.

Not a very good selection of vehicles to choose from. The sales people were nice but I was there a…read morelong time and the type of car I was looking for they didn't have.

My fiancé and I bought a Chevy Malibu from Ron, and I highly recommend him! He was patient and…read morefriendly throughout the entire process, making our first car-buying experience wonderful thanks to Victory Motors!

BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER…read more BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! / BUYER BEWARE!! I had the unfortunate experience after I purchased a 2009 Lincoln Continental from James. I felt he completely misrepresented the car. As soon as the car arrived last week I contacted him immediately. DEFECTS included the windshield which was heavily scratched ,grill chrome peeling headlight covers fogged car was spot painted poorly every panel but the trunk. Some panels were painted three times according to a paint gauge by detail shop where the car currently is. Passenger doors are so bad ( primer overspray) that they will need to be refinished, as well as the hood. Vehicle has whiskey dents all over it. When contacted James he denied all damages and kept referring to the car fax but as you well know you can spot paint a car in places and it doesn't have to be reported to Carfax by non professional shops. offered a settlement amount of 2200.00 which was denied by owners according to James by the way who is a nice guy Photos and signed affidavits from glass man, detail shop, & body shop, and pdr co. will be posted when available. basically from my experience if you cant see it feel it or touch it do not BUY IT

while we have not cemented the deal yet (tomorrow hopefully) we found Jake a wonderful and…read moreinformative representative. This will be my daughters first purchase and he took a lot of time with her that she understood how the loan process works. He shared with her the importance of utilizing this loan as her first step in repairing low credit scores. And with so many people emerging through the last three years chaos, this was a wonderful calm in that storm.

I bought a tundra from Vinson Motors this past weekend and drove it 2,500 miles back to CA with no…read moreissues. These guys are the real deal, they made the buying process easy and I never felt like they were being pushy or shady. Shout out to Cindy for being there answering my questions and concerns along the way, I would definitely recommend them for your next car purchase.

Wish I could give 0 stars but won't let me Junk cars. Look…read morelike they towed half of them off the side of the road. Half of them don't run or start. Sales guy Ryan says "needs starter" or "needs fuel pump" or some stupid ass excuse. How can you sell anything with nothing running condition this place is a joke

I bought a 2010 F-150 from John Bird at B&B Car Co. and had a great experience. After taking it…read morehome, I noticed a small issue with the A/C--brought it back, and they fixed it the very next day at no charge. Super solid place to buy a used vehicle--highly recommend.

I collected my truck today and I am thoroughly delighted as it operates and drives exceptionally…read morewell. This is the third vehicle we have purchased from B&B Car Company, and it meets all my expectations. I will certainly be acquiring all future vehicles from them. Thanks to Chris carrier and John bird and and big thank you to Bob Stickel for the great deal

I bought a new car from here and everyone was very accommodating and nice. The staff takes there…read moretime to help whoever needs it and are very accommodating. Whenever I need to come in for a oil change the service department is always ready to help and educate me on what my vehicle may need.

The service people dismiss you if you have a problem. I have told them about an issue with my tires…read moreNOT BEING ROTATED every other oil change. I ended up being handed an invoice with " if you want the road noise to stop get new tires" . Well I did and the place I bought tires from asked where it was aligned. Told them the dealer. They were shocked that the alignment was so far off!!! Second issue, the AWD actuator was acting up. The service writers dismissed my concern, again. I had to go ride around to point out the issue!!!! Now it's a waiting game as they switch out parts........ are you serious!?!? Very unprofessional business.

My wife and I had a great experience purchasing the perfect vehicle that she has been looking for…read more The experience we had purchasing the vehicle with both Andy and Kathy was Excellent no pressure like some of the other car dealerships we visited. We are going to share our experience we had from Macomb auto New Haven,Mi with our family, friends and relatives and will definitely return when we need another vehicle. Regards John & Sally

Shows financing options on car gurus but when we went there the owner was rude and nasty. Followed…read moreus outside recording us because we asked about financing. Overpriced cars rebuilt from totalled insurance cars.

I've been going here over 10 years. This dealership is the reason my cars have driven well. All the…read morestaff is very friendly and knowledgeable and they go above and beyond to make things comfortable for their customers. I purchased my vehicle here as well and have been very happy with it.

We have bought 2 vehicles from Serra. We were extremely happy with our first salesman; he was…read moreexcellent. One major complaint is when Serra says they check everything in a vehicle, they do not. After purchasing (as is) we realized the back windshield wiper was broken and leaking inside the vehicle. We were more upset with ourselves for not checking it before we purchased but we overlooked. Otherwise it has been an excellent vehicle. We decided to return some years later and purchased another vehicle. Different salesman and ended up being a horrible experience. We purchased a 3rd party extended warranty which is a horrible waste of money. Within 1week of driving off the lot, the transmission went. The warranty process is a nightmare which also leaves you without a vehicle because this warranty work takes forever and they don't want to cover anything; for example, with the transmission, they would only allow one to come from a junkyard. After two transmissions later and being without a vehicle for an extended period of time, it was finally fixed with the warranty. So we purchased a vehicle that we needed and then were without a vehicle for over 2 months. A family member ended up loaning a vehicle so we could get kids to school. Never had this problem with an actual Ford warranty. The vehicle continues to have problems to date and the vehicle currently sits in a shop while we wait for the warranty paperwork; it has already been three weeks . The only way I would ever recommend purchasing here, is if you pay to have an inspection done at ford or elsewhere. If it passes inspection, we would only purchase a Ford warranty. They are clearly not going through their vehicles and we feel just doing fast sales. Vehicle looks great on the outside, but if you are not a mechanic, you don't know what's going on under the hood. I challenge you to do better. When people come to you to purchase a vehicle, they are doing more than just purchasing something, they are trusting you to help them get kids to school, get them to work, get someplace in an emergency, etc. Do your thorough inspections that you say you are doing. Our vehicle would have never passed a proper inspection. And the warranty you push is a waste of money. I know you have some good people working for you, do better and get your ratings up. Change how you do business. Care that you are selling a quality product. And if there's issues, price it accordingly and be honest. With our transmission, it was obvious from a mechanic standpoint to not purchase by looking at the fluid, but we would have never have known that and trusted you.

If I could give this service department 0 stars, I would…read more I brought my car in for an oil change and a road force tire balance. When I got my car back, it was shaking much worse than before. At anything over 50 mph, the car was practically undrivable. What makes this even more frustrating is that the technician's own paperwork acknowledged there was still an issue. The printout noted they could still feel a shake, and my service advisor, Tyler, told me the same. The paperwork even stated that if the shaking continued, the suspension and steering might need to be checked. Instead of discussing these findings or working toward a resolution, I was sent home with a car that drove significantly worse than when I brought it in. I took my car to Discount Tire for a second opinion. They told me all four tires were out of balance and said they were surprised I was even able to drive the car to their shop. After they properly rebalanced the tires, my car drove exactly like it did before Moran serviced it. After spending $129.99 on a road force balance that made my vehicle worse, I contacted Moran Chevrolet and spoke with Laura Marklin, the Service Manager. I provided documentation from Discount Tire along with videos showing how badly the steering wheel was shaking. Rather than discussing a reasonable resolution, Laura insisted their computer showed everything was balanced correctly and that nothing was wrong with their work, essentially suggesting Discount Tire was wrong. However, once Discount rebalanced the tires, my car immediately drove normally again. The only solution Moran offered was to refund the balancing charge and put towards brakes. if I returned to have my brakes serviced there. That was completely unacceptable. If they couldn't properly balance my tires, why would I trust them to perform brake work? To make matters worse, there were pen marks all over my windshield visor tint that I had to clean off myself. Then, when an employee brought my car around, he attempted to drive it through the automatic car wash until another employee stopped him, explaining that Camaros and Corvettes should not go through it. From start to finish, this was an awful experience. The workmanship was poor, the customer service was even worse, and at no point did I feel like anyone genuinely cared about making the situation right. My car was originally purchased from this dealership in 2010, and I expected them to stand behind their work. Instead, I had to pay another shop to correct their mistake and was offered no meaningful resolution. Their website says, "If anything about your visit wasn't perfect, please reach out to me so I can make it right." Unfortunately, that was not my experience. I will not be returning for service or purchasing another vehicle from Moran Chevrolet. I'd rather support a local independent shop that takes pride in its work, treats customers with respect, and stands behind the services it provides.

Service took my car in for a recall on 2 toe links in the rear they put on the receipt that they…read moredid an alignment on the vehicle, which they never did cost me $600 in 2 rear tires and a $150 for them to align the car. Great service at bell tire , not so good at moran chevrolet

Nick Petracca was our salesman and he made our experience great! From his knowledge, patience, and…read morenegotiation to getting me the best deal for my trade in. I am so happy with my Honda crv hybrid sport-L! Highly recommend Nick for your next car purchase.

Did not do a thorough inspection and my car died 8 miles after leaving the service center. I called…read morefor refund and they said they couldn't but wanted me to bring the car back with a tow on my dime. Even though I explained specifically that the electric problem was ongoing and took receipts to show what was done. My car lost power on a busy freeway again and could've been disastrous.