Excellent Service! Access provided excellent service with my electric wheelchair needs and I highly…read morerecommend them. The owner, manager Mario and newer employee, Jeremy, all helped me select the best product for my needs and ensure I received it exactly when promised. They actually went out of their way to listen and answer my questions and respond as if I really mattered. Highly recommend. And thank you all for serving me.

For a company that helps older people with mobility items. From a older worker who got hurt and…read morefired the next day i would think twice before going there to rent or purchase items. Older workers have value.

I needed a cushion with a cut out for my tailbone. This is one of their least expensive devices and…read moreI got there shortly before their lunch hour. I was treated so warmly and with as much care as if I were buying a 10k wheelchair. Whether we are looking for an item for ourselves or a friend or family member, this is not fun place to shop. They made it pleasant.

The owners are amazing. Over the past two years, they either stayed late to accommodate us or…read moreopened the store as they were closing since we keep forgetting what time they close.

Service is abysmal! Didn't get any response after an hour plus waiting online. Couldn't contact…read morelocal representative just 10 miles form me, it rolled over to the same abysmal online service. So it looks like I'll have to drive to the local representative. But based on my online experience, I expect they'll have their doors shuttered and locked and I wont see anyone unless I wave big money in their face and promise to spend big bucks!

They do not seem to know how to communicate with patients but they excel at communicating when they…read morewant to get paid.

I thought my husband would benefit from from a stand up walker but as it turned out, both of his…read morecaregiver and the hospice nurse said this standup walker wouldn't work for him. Today I returned for a full refund. They offer a full refund it doesn't work for the patient within 30 days!! A great policy for the buyer who might not know what will work for their loved one. Thank you MedSupply!!

My wife is recovering from mastectomy surgery. You are sent home with some supplies to manage the…read morewound but not enough to cover the full time of the recovery A trip or two to pharmacies found they do not carry surgical supplies. So I went a medical supply store who said they carried wound dressings. They don't. Most only carry "appliances" like walkers, chairs, canes etc. One store gave me a list of medical supply stores and the last one I tried was MyMedSupplies To my relief, they had exactly what is needed to maintain my wife's surgical wound. The lady who helped me knew what I was talking about and helped me pick the item needed. Like MacArthur - I will return!

Very knowledgeable of equipment and products. Great customer service. Terrific parking.read more

I finally accepted the fact that my life would be better if I had a chair that could help me get up…read moreoff of it... Hubs and I went to Access. They had about 16 of these chairs on the floor, and I think i tried almost every one. Employee Amarvir helped us-- he was very patient and a great help in pointing out features and helping us make a final decision. We purchased a lift chair that day and I am so happy with it at home. Access delivered the chair 2 days later, set it up and all is well! Really good customer service. I do recommend this place for walkers, wheel chairs and the like.

Customer service is awful! I came in asking about some…read morereplacement wheels for my friend's walker and the woman behind the counter told me they do not carry them. So I proceeded toward the new walkers in the store and she asked me what was the brand of ,the old walker. When I told her she told me they did not have that brand bcs they were not well made, so I kept on walking towards the walkers and she kept telling me in a louder voice they did not carry them. I turned around and said: I got you, but I am not looking for the same brand... she mummble something and never got up and walked to show me the new walkers... NO WONDER THERE IS NO ONE IN THE STORE!!!

Never answer the phone. Seem to push a specific face mask. Front desk not always manedread more

Reasonable rental rates for wheelchair and shower chair. Friendly staff. I just needed a 2 week…read morerental for my mom and they were very helpful.

such amazing humans work here. SO friendly, understanding and fun to work with on a very small…read moreissue that they gave as much attention and importance as any other. GO HERE if you need anything or need help with fixing anything.