The customer service rep was excellent. She went above and beyond regular service. She help me…read morecarry three heavy buckets of paint to my car

Stopped in with my young daughter who wanted a "light blue" color for her room…read more Had the best service from the kind, patient, friendly paint store man. He kept adding a drop of blue at a time, until the color was what she was looking for. Left the store with high quality paint, at a super great deal. Thank you.

To bad I don't do more work out in the Issaquah area. Steven always welcomes me into the store when…read moreI come here. Store is fully stocked and everyone is eager to help you. Maybe it's because the head honcho Jim Mallory is right above them. LOL.... just kidding There's tons of parking and there's never a wait to place your order.

Otherwise known as Benjamin Moore in Issaquah. Great…read morecustomer service.. top notch. As a contractor specializing in custom homes, I can't mess around. I can't have delays and mistakes and I usually need something quickly. They are so helpful and respectful of me and my time. I feel appreciated and valued when I go in there. I know that if they can't help me, they will point me in the right direction. Other paint stores are just ok... this one is just that much better.

They were honest that the paint I had was probably still good and offered to check it out for me…read more That kind of service is hard to find. I will be back for my painting needs.

Such a friendly, knowledgeable place. All kinds of painting supplies, from a single brush, to 50…read moregallons of paint to paint your barn! We bought the best paint we found made by Pittsburg Paint - " Manor House!" We want to "Set it...Aand Forget it!" We had horrible paint the first time our house was painted when it was brand new and we found out the need to purchase the best paint available so that we don't have to do it for another 20 years, potentially! Get it doesn't me right the first time! Use professional grade paint - labor ain't cheap! And who wants to think how much everything is going to cost 8 years from now! We wanted to buy local from an independent dealer of paint. Support your local vendors! Amazon doesn't have everything, nor the experts! Don't lose the experts, pay a little more!

Fast, friendly service on a Sunday morning. The customer service agent was helpful and prepared 2…read morelarge orders quickly. Paint is expensive but quality. Good thing there was a sale!

Made to wait an hour while they completed every tradesman order before "civilians" despite the…read moretradesmen coming into store after me. Find another store if you can.

Very helpful in recommending colors and equipment we needed to paint our new home. We were very…read moreamazed by the quality of the paint. Better than Home Depot brands and price is right.

Have been in here several times looking at colors, getting swatches, and recycling old paint. Team…read morehas always been incredibly helpful, friendly, and courteous, even if the store was super busy. Hopefully I'm done painting for a while but when I need to paint again, I'm definitely going here!

Having been in the construction business, I have been using Sherwin-Williams paints for many many…read moreyears and it's always the best quality

Been here many times over the years. The manager Kyle is the man, fantastic customer service. I…read moredo go to other Sherwin Williams stores, but Kyle has been consistently the best. Since the pandemic and paint shortage, a lot of the paint bases I wanted were either not produced or sold out, but Kyle kept me as a customer because he helps find alternatives and gives great deals. Once I had a gallon, from another SW store, that seemed defective after drying. Even though I used over half of the gallon, Kyle looked at it carefully with me and gave me a replacement gallon. That is a manager that truly cares about his customers!

The moment I walked in, 2 saleswoman greeted me, and asked how they can be of assistance. I had…read morealready looked on Yelp to see which Sherwin Williams had positive reviews. This one was recommended. I agree. Last year, I went to the Factoria store, no one greeted me, nor did anyone help me at all. After 15-20 minutes, I asked for help, no response. After 15-20 minutes, I walked out. They didn't acknowledge me. Way to go management! So the NE 20th store, I'm highlighting MARCO IRISH for helping me find the colors I chose, explained the quality of the exterior paint brands, and went more & beyond with her knowledge, and expertise in options of sheen, as well as mixed the trim paint, which required additional color to comprise the green hue I wanted to highlight the trim effect. She checked the best price, durability, including the current-35%. Marco also made sure my order will be available for my painter to pick up. I give her 200% for her efforts, accommodations. SHERWIN WILLIAM Company need to take note of this salesperson. I will definitely recommend her to my contacts.

tl;dr - friendly, quick, knowledgeable…read more I had to get a new can of paint of my bathroom remodel and I brought the old can to match. The staff was super helpful and was able to get my paint mixed in 10 minutes. On top of that, they also took extra time to get me the lowest possible price.

I couldn't be more disappointed with my experience here. I'm a couple blocks away and love Benjamin…read moreMoore paint, so I was super excited about being able to buy my paint here. Unfortunately in the midst of my painting project they lost the only 'can-do' person they had on staff. The remaining people (Lindsey and Justin in particular) have been consistent in their 'can't do' attitude. I am 6 months pregnant and repainting my entire condo, so I needed the Ben line of zero-VOC paint, which this location has decided not to stock. Elle wanted to get my business, and I was ordering ~$600-700 of paint at their prices, so she offered to bring the paint over from their Poulsbo location. After that I needed a couple more unanticipated cans, and Justin and Lindsey acted as roadblocks to me getting those. Justin just couldn't be bothered to get them sent over to the Bainbridge location, but Lindsey was incredibly rude and literally talked over me for long periods of time when I was trying to explain how this effected my project. I can't imagine treating a paying customer the way I was treated here. In the end, I had to drive over to Poulsbo, which isn't the worst thing in the world (just took a big chunk out of my painting day), but being disrespected the way I was by Lindsey was really upsetting and inexcusable.

I just picked up paint from this store 2 hours ago after being very patient due to COVID and I've…read morebeen stirring it for 10 minutes and there's still white swirls in it! Most businesss are doing there best during COVID and customers are being patient and understanding but paint needs to be stirred appropriately after color is added. Now going on 25 minutes. I will go back to the paint store I used to use in Issaquah!