Come see my friend, Hector, who continues to go the extra mile everything I come in for service…read more Mention this review to Hector or Ramon, you get a discount by mentioning the name 'Chet'. Rock-on!!

HORRIBLE service! The two times I've come here this person (lady) behind the counter wants to not,…read moreunderline the word NOT, help you. I dropped off a sample on Friday and came back Monday. No one called me to let me know the paint was ready. I asked her when it was ready, and she snaps "I don't know I wasn't here". I immediately remembered her from my last visit where she had to fully disclose they will paint match but it's not guaranteed. Why doesn't she just say it out loud, "HOW CAN I NOT HELP YOU"? Then she looks up my account by name. As we're standing there for a good solid minute I say, can you put this on my account. She says "I need your ID" sure but why don't you ask for it instead of just standing there, breathing, and existing. Then she sarcastically says, "HAVE A NICE DAY". Your life must be sad to be that angry at strangers. Good lord lady- get a job somewhere else if you don't want to help anyone at Kelly Moore. I don't normally post agro reviews but you're attitude is horrible on the two visits to this KM store.

This review is a very quick shoutout to Ariel for helping me with the right shades of white (one…read morefor my kitchen drawer panels and the other for the bathroom vanity panels). I got them the panel boards (one from each, to match the paint) on Thursday evening and was able to pick them on Saturday morning and the paint came out to be just perfect. She had left detailed steps for the entire process (since i had messed up the drawer panels and needed to get rid of the old paint before setting the new one in) which i definitely appreciated. Kevin as usual being super helpful, guided me with the options for a couple of foam rollers, hand held pails and a few other accessory items that i needed for my project. All in all a fantastic experience and absolutely recommend the store for all your paint needs.

This location seems just fine in terms of stock and a well- lit spot to look at colors, but the…read morehalf pint paint samples were a little more expensive here than at another Benjamin Moore store just a few miles away, and the color selection help was more limited.

I came in with a sample for paint to be made in a pint and a shop keeper named Michael told me it…read morewould take 4 days for just a pint of paint. I had another can of paint I wanted duplicated but wasn't sure. He told me to give him a call to let him know and gave me his card. I called that same day and left him a message to get it done. I came back the next weekend and nothing was done. When I spoke to Michael, he told me that I didn't call. I explained that I did call. Regardless, when something like this happens, you expect the company to just say, "don't worry, we will take care of it now," or, "how can we fix this?" That didn't happen at all. I just said I'll take it to Home Depot and they just said, "ok".

I was very impressed with this location . I had a lot of old paint I had to dispose of. After being…read morerejected at many paint locations, this location accepts old paint for recycling. They could not help me that day but gave me his card and told me to call back on a certain day after they pick up and he should be able to help. I did and he took the quota allowed. I had a little more paint a week later but also needed 3 paint matches. They did a great job. I tried at two other places before going here and the paint did not match.

I feel so lucky that I stumbled upon this place on FB Market Place. From the first time I contacted…read morethem, the customer service has been Top Notch. They are friendly, knowledgeable, helpful, easy to communicate with, and go above and beyond to serve you right. It started with 12 gal simple quality interior paint, and on top of that, I found my Brand of paint available as well for Exterior. I've been sick, and they've been so kind to hold on to my 30 gal order, so I/we can blend the perfect Exterior color for me. I'm looking forward to going to the store tomorrow, and meet Mike, and especially Dai who's been incredible all the way, + getting caulk, buckets, etc. I had my own painting business for years, so I've experienced a bit of everything when it comes to service from paint stores, this place so far... 10 Stars

Phenomenal Service and Top-Quality Materials - Highly Recommend!…read more We had an amazing experience with PDD Protective Premium! We reached out to the owner, Phi, on a Saturday night at 10 PM, not expecting a reply until the next day -- but he responded right away and scheduled us for an appointment the very next morning at 10 AM. When we arrived, Phi walked us through all the materials we would need for our garage epoxy project. He took the time to explain everything clearly, and while he was mixing the paint, he even set us up with helpful YouTube tutorials to guide us through the process. What really stood out was how attentive he was throughout the entire project. Even though we were doing it ourselves, Phi checked in with us regularly and gave us step-by-step instructions, making the whole experience feel like we had a professional by our side the entire time. This was our first time taking on a project like this, and thanks to his guidance, it went smoothly. Phi's customer service is unmatched, his materials are top quality, and his prices are very reasonable. If you're considering an epoxy project or anything similar, we highly recommend PDD Protective Premium!

I went to the store just to window shop. Unfortunately I'm traveling, and schlepping these…read morepurchases was just impractical. So I decided to make a shopping list instead. I did have a couple of very specific items that I would purchase if the price was right. I had a caliper/vernier on the list. Mine has lost its tiny electric brain and is crazy. I spotted the mechanical one that I wanted. The quality was astonishing, this tool will certainly last forever. Honestly, I could include this item in my will. It was certainly more expensive than the electronic one that I got from Harbor Freight. I've tried to use the Harbor Freight version, but it was useless. So for this particular tool pay for the quality. Making a shopping list was certainly more productive than actually walking into the store with a pre-generated list. I spotted a lot of items that I knew I was out of, but hasn't made it onto any list at all. I spotted a Dremel tool at a very low price. It may have been on clearance. Now I do want a Dremel tool, but I would use it so infrequently that it's hard to justify. However, the price was low enough that I felt much temptation. I must have been completely turned around the first time I was in the store. This time I found the clearance bins. As usual I found quite a few items to tempt me. I managed to hold my horses and resist but it wasn't easy. The store is also bigger than I realized. Which means the greatest barrier to shopping is finding your item in the maze. I didn't buy anything so my take on customer service is a little shaky. However, the staff did seem to be awfully efficient And the line moved rapidly. This store is part of a chain, and I have certainly been in bigger ones. But I didn't miss the size. They have simply jammed a lot of inventory into a smaller space. But you do need a sharp eye just in case you walk by an item. I like this hardware store. But there is one way close to me at home which I like faintly better. So I'm going home with my shopping list.

My go to store for recycling old batteries and paint; however, the downside is that I wander…read morethrough the store and buy more stuff! Employees are knowledgeable and polite. Don't hang out too long in the BBQ area, you may end up bringing something new home.

Today was my very first visit to this location. I can't say enough positive things about it. I'd…read morelove to start by saying it's such a clean store with fully stocked items and variety. Upon entry I felt very welcome and at home as a guest. I want to give a very special shout out specifically to Alec, Andy, and Gabby (ps- Gabby- I hope the rest of your first shift went well! You're doing a phenomenal job!!) Alec- thanks so much for answering my boyfriend's and my questions regarding my car key! You were very informative and helped me save money and I can't thank you enough, especially since I've been on a tight budget! Andy- I cannot thank you enough for your impeccable customer service. You have a wonderful sense of humor, you're detailed, you're precise, and you took extra care copying my key and helping me get that done and fixing my issue. I appreciate your patience and your help. I had no idea what went into this key process and you were an immense source of help!! Gabby- I hope you have had a wonderful first day! Thanks for your greetings and help and excellent customer service ! Thanks to all 3 of these phenomenal workers for creating such a supportive welcoming environment for their colleagues and guests. I will DEFINITELY be returning to this location!!!!! Thank you for fixing my key!

Huge selection of products and the staff were friendly and very helpful. Great service for a great…read moreprice.

Great customer service on both the phone and in person. Friendly and helped with carrying many cans…read moreto the car.

The staff here is fantastic! They are "all in" on helping you find what you need and will go the…read moreextra mile to make sure you're equipped for success with your project. Highly recommend!

Been coming here for years. These guys are great. Richard, stephan,Dave, Gabe etc. Always helpful…read more Great showroom aswell. I like the points system.

Decent showroom but being 1 of 2 people in the store even though arriving first the sales person…read morecouldn't be bothered to assist and completely ignored our presence as she printed some pages for another client. A simple acknowledgement or apology that she'd be right with us would have been totally fine but that was beyond her customer service skills. Can't comment on all that work there but going on a quiet Saturday morning with an empty store, don't expect any service. We'll just purchase our fixtures at another store. I'm guessing she judged our simple weekend attire as not being worthy of her effort. Just wanted to share so others are aware that their business may be better suited for elsewhere.