we use contractors warehouse as our main store for remodeling our home, but have come across…read moreconstant issues with returns. we have two locations near us, one further then the other. we tend to go to the watt ave location but were in the area of citrus heights. decided to return something there and they declined the return and said that the item is not in stock, which is a complete lie because I walked to the item after I was told this. They simply did not want to take the return because it was a different location. That is unprofessional and not how business should be done.

Good selection of tools and really good prices. Also a very friendly, informative and polite staff…read more They helped me find what I was looking for. Greeted me as soon as I walked through the door thanked me for my time and patronage and they were all just really kind. It was a nice experience.

This place is amazing! I know very little about painting and if you are like me or if you are an…read moreexpert you can get what you need and knowledge on how to do it. The store is small but has everything you need. The sales people are extremely friendly and they have a large selection of items that you will need. If you need to figure out what you need just asked. They matched paint for me and i came back to pick it up the next day. It worked perfectly. Thank you! Saved me a ton of money by doing it myself.

my girls were working on a project and the place is around the corner from us, but they loved to…read morewalk over there in the summer because these guys would always pass out ice cream ect...finally go in myself the other day, and its n ce to see some businesses are still about their customers& the community:) great customer service, helpful and friendly.

One of the worst customer service experiences I've ever had!!! Staff ignored me for a long time…read moreand then once the guy at the counter finally noticed me and looked up my order, I was told that the order that was called in hours before wasn't ready. I told them to cancel the order as I don't plan to do business with them again. It's amazing that a big box store has better service. Since the email address you gave me doesn't work, I'll paste my attempted email here for you and everyone else to read. I went to the store on Melody lane and the person who helped me was very helpful. He said they didn't have the paint I needed but he checked the Harding location and said that they had the paint and he would call the order into them so it would be ready when I went to pick it up. I waited several hours to give them time to mix the paint and when I walked in there was a lady helping a customer, at least two other women in the back area chatting and man standing at a computer. I walked up to the man at the computer and was ignored. I waited several minutes and he finally acknowledged me in a very uncaring way and made no attempt to explain why he ignored me for so long. He looked up the order and said that it wasn't ready. I was so frustrated at being ignored for so long and that the order wasn't ready that I told him to cancel the order. I have bought quite a bit of paint from Home Depot and get far better service there. I went to Sherwin Williams because our contractor used your product on our vacation home so I wanted to get an exact match. I quit using Sherwin Williams in the past due to poor customer service, but I honestly expected that given all the negative feedback you get that you would have resolved this issue. It's hard to imagine how you can be successful with such poor service. Someone in the corporate suite needs to focus on providing better customer service or you will chase away your retail customers that are still willing to do business with you. Scott

Normally we purchase our paint from this location, but after a recent visit we will no longer be…read moregoing here. We brought the cabinet door of our bathroom vanity to be paint match so we could paint a mirror (which I told them we were painting a mirror while there, so they were aware I was not painting this door.) They asked if we could leave the door and they would call when it was ready, got our name and number that's it. We get the call it's ready and my husband went in to pick it up and comes out looking horrified. Granted he should have said something more while in there but they messily slopped paint swatches all over the top on the door. They never once told us this would happen which I would have said no to regardless. I called back to ask them about this and how unhappy I was and all they could say was this is "standard practice" over and over. And then went on to tell me I would need to use paint thinner to remove the paint or should just repaint the door with the paint I picked up! How is this even remotely professional, let alone ok? I am completely appalled that they had no issue doing this. I will be getting an invoice from our contractor to see how much it will be to fix and send to them, who also can not believe they did this and said he will be referring his clients elsewhere. You have been warned.

I'm in the middle of a laundry and bathroom remodel and decided that with the cabinets and floors…read morebeing darker shades, that I would go with "white" for painting the walls to go with the also-white countertop. Well.....there are countless variations in white and what is used that could make a big difference in the overall final look of the rooms. I had heard that there was a color consultant at Dunn Edwards that helped in selection of paint color. I made an appointment with Vanessa (who had been recommended by a previous contractor), and was totally impressed with her expertise and ability to help me. I brought in samples of my cabinet, countertop, and floor tile, and she initially narrowed the selections to 5 possibilities that could work. Then one by one, we together discussed what and why one selection would fit my needs. Her professionalism, knowledge, exceptional customer service and courteous and friendly demeanor helped make what could have been an arduous task into an enjoyable one. It is part of the customer service offered at this particular Dunn Edwards. My contractor highly recommended Dunn Edwards paint over what is offered at big box stores. The sales associate and Vanessa discussed the various types of paint available as far as quality and pricing, and what I needed was ready to take with me in less than 5 minutes. Great experience.

Vanessa, the Professional Color Advisor at this location is amazing! She listened, advised,…read moreeducated and guided me with color choices for various areas in our new home. She explained how to proceed within the process of a remodeling. She helped me realize what colors I was drawn to in these projects. Based on my input, she responded and showed me a color choice that I fell in love with. I went home with three paint samples. Vanessa is knowledgeable, kind, informative and congenial. I highly recommend making an appointment with Vanessa!

As a H.O.A board president I am entrusted to get the best value for our community while protecting…read moreour economy and infrastructure. A project that requires some 4,000 gallons of paint requires research and vetting before putting signature to paper. I want to acknowledge the team at Dunn-Edwards for coming in first place with the quality of paints, the willingness to be patient with our process, stepping up to the plate with enhanced offers to be as competitive as they could be. The graphics team played a role as well with renderings and design suggestions. The paint swatches and design pamplets galore were very useful for our homeowners to review. The point of contact who brought it all together was Shane McKeever out of the Roseville area which is where our condominium property is located. Shane was a pleasure and as noted so very patient during what must have seemed a very long process to him. We reviewed all of the major brands and there was a close 2nd but, in the end, Shane made the decision much easier to make.

Marie is an exceptional paint design consultant who helped us pick the perfect color palette for…read moreour exterior house project. I didn't know where to begin but quickly grew more excited and confident after the recommendations she came back with. Collaborating with Marie made the experience easy and enjoyable and in addition to being very happy with the end result, I learned a tremendous amount from her during the process. I would recommend her expertise to anyone looking any home paint project.

They did not correctly match the color and once it was painted, you could tell it wasn't close to…read morethe large sample that was given to them to match. It was way too expensive and the lady was rude, like it was an inconvenience to help get a gallon of paint. Go to HD or DE.

I didn't like their service. I am a frequent customer of Sherwin-Williams. I placed my order,…read moreeverything was normal, when the man arrived, he got out of his car and told me there are 10 minutes left, I can't serve you, after 6 o'clock, he said he had to kick me outside and he rushed to charge me, he charged me and the door slammed in my face. I prefer the service of the Harding Blvd store. Two days ago I placed an order with 5 minutes left before 6 and they took the time to place my order and serve two other people who followed my very good service. I recommend it.

Had a great experience with service and pricing here. I had a bathroom remodel going on and I had…read moreto come and pick the paint and color for my bathroom vanity. I Found the perfect blue!! The lady at the front register was beyond helpful she asked for the contractors info to get the discount which saved me 40-50% which I wouldn't have known about. Overall great place and great service!!

Went in there to pick up my paint and was just looked at without a word said and when the worker…read moredecided to come off the floor to help me he had a major attitude and acted like I was an inconvenience to him

This is an excellent store with knowledgeable and very helpful staff. I came in here and found…read moreeverything I needed for a big project my husband and I were doing (we were painting our commercial bakery in Carmichael and also painting for the first time ever). Several trips and questions later, our painting project was as a success thanks to the staff here. The paint is excellent quality, they have a perfect selection of colors, all the tools you could ever need, and it's reasonably priced. Thank you for all your help and for the great products!

I needed to paint my house (both exterior and interior) and the customer service and organization…read moreat this store is unbeatable! Will helped me and was very polite and knowledgeable about all things paint. He was a huge help every step of the way; from color selection and looking at different palettes, to paint grade and all the materials needed to prep and do the job right. He even helped recommend some painters for quotes who ended up doing great work. We have more painting projects in the future, and even though this store is farther from home we will always go here over any others because of the outstanding service. Highly recommend visiting!

Great experience with Alex at this location super helpful and went about and beyond to make sure we…read moregot exactly what needed. I recommend this location. Thanks Alex!

I'm so tired of the crappy service I receive here. Almost every time I call in an order they don't…read moremake it for me. Then when I arrive they always say I must have called the wrong store. I actually showed them the call log on my phone this time and then was told, well we are very busy. It also seems like every time I come in here there are new people working here. I've had a Sherwin-Williams account for years, but can't believe how bad this location is. This may be a good place if your a DIY and need a gallon of paint for a small project. But as far as trying to get things done on time you're better off going anywhere else.

Love Love Love this store! They have everything from Knives to Spray Paint to Brand Name Tools! I…read morealways go there first before shopping "regular retail" Bargain Smart is locally Owned & Operated! The staff is always friendly & helpful! There is literally something for everyone at Bargain Smart! (Kids Included)

Love this place!! Staff is super friendly and helpful. I live around the corner from here and 90%…read moreof the time I find what I need at a fraction of the cost. Great place to start for any project. Shop local and support this great store. Ps. I was just there today which is what motivated me to share my experience, however I've been coming here since 2019 when I bought my home near by. The paint needs for my project cost me $90 today compared to my lowes cost of $160 for the same stuff.