After some wildly overpriced, poorly executed renovation work (oh, don't worry boys, you are gonna…read moreget a well deserved review of your own, trust me) left us with paint that absolutely did not match the original walls, I got sent on what can only be described as a Home Improvement Side Quest™. We even had the original Sherwin-Williams paint can with the specs on it. You'd think that would make things simple. You would be wrong. Home Depot tried several times. To their credit, they at least noticed the color was drying wrong. But after enough "close enough" attempts to make me question my sanity and my walls, I finally went to the Sherwin-Williams on King Street. That's where I met a younger Polynesian guy with an incredible afro and the energy level of someone who actually enjoys helping people, which frankly feels rare these days. This guy spent OVER TWO HOURS trying to get the match correct. Testing, adjusting, remixing, checking the dry-down, trying again. At one point he literally told me, "I'm still not happy with it, give me a little more time." Which is exactly what you want to hear from someone matching paint, and not from your surgeon or airline pilot. The best part is I wasn't even buying some massive contractor order. I needed ONE quart. One. Tiny. Quart. And he still treated it like a mission of national importance. Eventually, he nailed it. But honestly, the thing that stood out most wasn't just the paint match. It was the attitude. The guy was smiling the entire time. Super upbeat, super patient, never once acted annoyed. And weirdly enough, everyone else there seemed genuinely cheerful too. Management included. The whole store felt relaxed and positive, which was especially noticeable after dealing with the emotional support zombies at their auto paint counterpart store recently. Sherwin-Williams (on King Street), seriously: you've got a keeper. Give that guy a raise, a promotion, or at minimum his own reserved parking spot. Excellent service. Excellent effort. And finally, walls that don't look like they were patched using leftovers from three different dimensions.

Great people very helpful solid staff that go the extra step to inform you about there materials…read morethey offer color matching is perfect every time I am very impressed with the quality of their products

Excellent service and a professional store Team! Angel the manager is the Best along with Jude and…read morePurdy too. They always have what you need whether it's paint, primer or sundries. The store has parking, is conveniently located and open 6 days a week.

My home was painted a couple of years ago with PPG Paint Manor Hall Exterior Paint and Primer. This…read morepaint has held up perfectly, and I couldn't be more pleased.

Ever work on a house project and find out you're missing a few random screws or bits? Or take apart…read moreyour plumbing fixtures to realize that you have no idea how to put it back correctly? City Mill got your back. Super friendly and knowledgeable staff. They're not as expansive as the big box stores, but they will carry the essentials for your electrical, plumbing, painting, and DIY needs. And prices are just a touch higher than Home Despot, but you get people who can actually advise you. They also sell a good selection of local plants as well.

I went into City Mill to buy a lockbox. I saw the signs and ads saying it's their anniversary buy…read morea City Mill bucket and fill it up 20% off. This does not include power tools,building materials, spray paint. I had to ask a clerk to unlock the lockbox so I could purchase. I asked if it was included in the 20% off. I would get more. She said she did not know. I asked if she could ask. She said she could only bring item to cashier. I went with her and the cashier said "no, it's a padlock". I replied it's under the padlocks but it is not a padlock. She said the man upstairs said it is in the padlock area. I asked to see the manager. A man came by and I explained that I did not consider a lockbox a padlock and I won't buy a bucket because I have to pay full price. He said he understands and will mention it to the man upstairs. I said it is misleading and when is a lockbox considered a padlock? I guess only at City Mill.

My husband and I were very happy with the service provided by Sales Representative Corey Haitsuka,…read morehis supervisor, and company in general. He worked diligently with our community association General Manager and to seek out several contractors for us to bid on for our external home painting project. Mr. Haitsuka took away the headache of seeking contractors by making the calls, getting quotes, selecting paint, and doing all the running around for us. He came to our home and provided us with a detailed analysis from the scope of work, preparation, etc. He also set up a pre-bid meeting with four paint contractors that took place at our house. The contractor we selected did an excellent job using high quality exterior paint and provided a crew of three men to complete the job in three days. The owner was on site throughout the process. We appreciate the professionalism and quality of work provided by all involved.

Always great helpful service, best quality Regency paint and reasonable prices. Always make you…read morefeel welcomed on the phone or in-person.

Great selection of much needed items for home improvement and that never ending Honey Due List!…read moreFriendly informative Employees a great value with seasonable sales. Value in shopping around to find those must have items. Military Discount seals the deal for me!

Shout out to Kayli for all her help last night…read more So the other day I was cooking dinner for my dad & when I went into his refrigerator, I noticed it didn't seem that cold? But when I checked the freezer, it appeared that it was working properly. I asked my dad if the fridge was okay? And he in turned told me that it was, so I really didn't think anything more of it. Several days later, after shopping for some food for my dad, when I was putting some produce items into his fridge, I again asked him if the refrigerator was okay, then he finally told me "maybe something was wrong". I rechecked the settings on the refrigerator, rechecked the vents from the freezer, seals on the door, and everything appeared to be okay. Being that my dad's refrigerator was 11 years old (I remembered buying it in 2014), I guess it was time for a replacement. Luckily for me, November has rolled around and since a lot of folks will be feasting towards the end of November, "Black Friday" sales have started & Home Depot has their big "Black Friday" sales event for the entire month of November. At first I went to Best Buy, because I purchased the refrigerator & stove from there back in 2014, but upon arriving there, I couldn't get any help so I left the store & headed across the street to Home Depot. Upon lookin' at the fridges, I found a fridge that would fit in my dad's kitchen space & looked for a clerk to help me. Luckily I came across Kayli, and she was so helpful in processing my transaction. Timing was just right for me, as the delivery of the refrigerator was FREE due to the Black Friday sales, and I only had to pay $50 bucks for the removal of the old refrigerator. The refrigerator I purchased was in stock, so Saturday they will deliver it to our house. How's that for great service???!!! Much MAHALO Home Depot, and Kayli! You really helped us out of jam, as I realky needed a running refrigerator, especially since Thanksgiving is just around the corner!

NO GO ANYMORE FOR ME. Why? They removed the military discount on anything of true value, esp…read more building supplies and they are supposedly a building supply store? Huh? I use HD now. WHY? Because they have hired private folks to deliver stuff and it's super CHEAP! Lowe's is $79.00 delivery. HD? Free, $4, 10$...depending on what you buy but SAME DAY DELIVERY! Buy online and get it that afternoon? GREAT. From bags of potting soil, rakes, dollies, hoses, etc--$4 delivery! From Kahalu'u? I'd spend more on gas and humbug picking it up. Might be regular $ for big stuff like fridges etc. but??? I like the new delivery system at HD!! Besides the FIVE fridges that did not work we went through over and over from my original reviews? Lowe's? You lose. Aloha

I visited Lowe's today to exchange a broken Kobalt 3/8" ratchet because they tout this lifetime…read morewarranty... Go to customer service, you have to go select it and bring it back for exchange. Of course, there is none in stock. Have it in stock? Nope... Can you order it for me? Nope.. if it's not in stock there is nothing we can do.... WHAT? What about the warranty? Sorry, nothing we can do... So much for the Lifetime Warranty! In my years of visiting this Lowe's, this was the worst experience I have had! Rude, short, and not helpful!! What a disappointment! Normally, they are pretty good, today should be zero stars JUST FOR POOR CUSTOMER SERVICE!

The warehouse of office supplies and furnishings at Fisher Hawaii is cavernous! A quick trip for…read moresome post-it notes and pens turned into a fun, deal-discovery visit. First of all, there's plenty of parking at the entrance and to the side of the building. If you're an educator, grab a shopping cart on your way in, but pause at the enlarged "What's on Sale" multi-page flyer at the front door, which changes every month. Upon entering the store, you face Customer Service and Check out lines. Once you get the attention from the pro in Customer Service, you find someone with tenure, knowledge, and helpfulness. She was quick to steer me into a hidden Clearance section where I had fun looking at and picking up stuff! I picked up a beautiful Howard Miller wood clock for my Dad's office What I really enjoyed was going through the greeting card section looking for the perfect message and sense of humor! I couldn't believe some of the prices of the American Greetings - $1? And an entire section for $1.49 each card / any card? Why not write a personal message to someone you care for vs. a text? Besides their huge assortment of pens/writing instruments, the card section is my 2nd favorite spot in the store!

Got here to look for a sleeping mat for my son for his first day of school. The place is hard to…read morefind specific things, at least for this product. I asked an older staff and she said they ran out a while ago. I called my wife to tell her the bad news so she told me to ask if we can backorder and pick it up when it arrives. so I asked another lady and she said they are fully stocked and pointed to boxes full of them. So moral of the story, ask more than one person.

First time to this location. There is parking. The surrounding area is a little rough. It's a weird…read morelocation at the beginning of Nimitz next to a huge pet store. The interior is large and clean. I feel like on this trip the shelves were stocked and if the other stores didn't have the items this location will have what you are looking for. Holiday decorations, fun gifts, festive clothes, home goods, small furnishings galore. Prices do appear a little higher than other stores and not sure why. But it's is Ross so items are still a value. Service is just okay. There was no line. Staff a little less friendly but that's okay. Definitely a place to check out to shop. Oh and we were asked several times outside the store by random people if we could spare them some cash.

This Ross gave me the heebiejeebies. The vibes here are really bad, I feel like I was on edge the…read morewhole time and I had to leave within five minutes of arriving. There are a bunch of homeless people outside and a few of the customers inside made me uneasy. Didn't feel like I could shop in peace. Not to mention all these aisles are complete chaos.