Above and beyond service by Alleinijah. A couple days prior, we stopped by to have some indoor…read morepaint matched. We tried it, wasn't a good match, brought it back to see if we could do it again. Alleinijah ran a couple of close colors for us, showed us a couple of tricks (holding up samples against white paper in the sunlight) to help identify the closest match, and we rolled with it. Even more appreciated is she was able to exchange the previous sample! This was just simply great; y'all earned a loyal customer.

Awesome customer service!!! I came here looking for a specific color of paint that was featured on…read morea HGTV show. The other hardware stores did not carry Sherwin-Williams paint and I found out that there was a S-W Paint Store in Kapolei. This store is tucked away in the Kalaeloa Industrial Center of Kapolei and next to a Bikram Yoga Studio. All I had were the names of the colors and was easily overwhelmed trying to find the particular paint swatch. I figured it would be easier to ask CASEY (the only employee in the store at that time) to help me find it. He took down the names and quickly tracked them down and gave me the paint "swatches" in a very quick manner! No waiting at all! He was so thorough and courteous! I even had him looking for a color that I was certain was a Sherwin-Williams brand only to find out that it was a Benjamin Moore product. When asking about how effective those apps are that give you an idea of how a color will look in your room is he informed me that colors change throughout the day, depending on how the sun or lack of it hits a room and hence, that app is probably not the best way to decide on a paint color. He suggested buying the smallest size paint and having them tint it to my specifics (the paint was only $7-8.00 a can) and then applying that color onto the wall in a medium size patch and see how I liked it at different times of the day. Great advice!! I made the "mistake" of painting a wall in my house three years ago without a sample paint and I haven't been happy with it since then. Hubby isn't thrilled either since I'm asking him to re-paint that wall again. Either that or go with one of Sherwin-Williams's preferred contractors (listed in their showroom). Either way, I'm pretty sure I've narrowed down my color choice down to 3-4 colors and I'm a ba-zillion percent sure that THAT is the right color. Again, SUPER GREAT customer service from Casey!!

After some wildly overpriced, poorly executed renovation work (oh, don't worry boys, you are gonna…read moreget a well deserved review of your own, trust me) left us with paint that absolutely did not match the original walls, I got sent on what can only be described as a Home Improvement Side Quest™. We even had the original Sherwin-Williams paint can with the specs on it. You'd think that would make things simple. You would be wrong. Home Depot tried several times. To their credit, they at least noticed the color was drying wrong. But after enough "close enough" attempts to make me question my sanity and my walls, I finally went to the Sherwin-Williams on King Street. That's where I met a younger Polynesian guy with an incredible afro and the energy level of someone who actually enjoys helping people, which frankly feels rare these days. This guy spent OVER TWO HOURS trying to get the match correct. Testing, adjusting, remixing, checking the dry-down, trying again. At one point he literally told me, "I'm still not happy with it, give me a little more time." Which is exactly what you want to hear from someone matching paint, and not from your surgeon or airline pilot. The best part is I wasn't even buying some massive contractor order. I needed ONE quart. One. Tiny. Quart. And he still treated it like a mission of national importance. Eventually, he nailed it. But honestly, the thing that stood out most wasn't just the paint match. It was the attitude. The guy was smiling the entire time. Super upbeat, super patient, never once acted annoyed. And weirdly enough, everyone else there seemed genuinely cheerful too. Management included. The whole store felt relaxed and positive, which was especially noticeable after dealing with the emotional support zombies at their auto paint counterpart store recently. Sherwin-Williams (on King Street), seriously: you've got a keeper. Give that guy a raise, a promotion, or at minimum his own reserved parking spot. Excellent service. Excellent effort. And finally, walls that don't look like they were patched using leftovers from three different dimensions.

Great people very helpful solid staff that go the extra step to inform you about there materials…read morethey offer color matching is perfect every time I am very impressed with the quality of their products

Awesome customer service from Lyza. She was sweet, efficient and very thorough. Definitely recommendread more

A paint store for all your paint need from commercial to a home owner or a diy person there help…read morealways a plus with them never did give me a hard time always helping to make sure we got the right equipment, the store always clean and items are say to find if you value your projects it will value you back 10 folds check them out you'll see the difference.

My husband and I were very happy with the service provided by Sales Representative Corey Haitsuka,…read morehis supervisor, and company in general. He worked diligently with our community association General Manager and to seek out several contractors for us to bid on for our external home painting project. Mr. Haitsuka took away the headache of seeking contractors by making the calls, getting quotes, selecting paint, and doing all the running around for us. He came to our home and provided us with a detailed analysis from the scope of work, preparation, etc. He also set up a pre-bid meeting with four paint contractors that took place at our house. The contractor we selected did an excellent job using high quality exterior paint and provided a crew of three men to complete the job in three days. The owner was on site throughout the process. We appreciate the professionalism and quality of work provided by all involved.

Always great helpful service, best quality Regency paint and reasonable prices. Always make you…read morefeel welcomed on the phone or in-person.

Excellent service and a professional store Team! Angel the manager is the Best along with Jude and…read morePurdy too. They always have what you need whether it's paint, primer or sundries. The store has parking, is conveniently located and open 6 days a week.

My home was painted a couple of years ago with PPG Paint Manor Hall Exterior Paint and Primer. This…read morepaint has held up perfectly, and I couldn't be more pleased.

Thank you for all of your help, Young! Thank you especially for saving me from buying 5gal of paint…read morefor just my touch-ups. Had I not been helped by you second, I would've walked away with way more paint than I needed because one of the other employees said he wouldn't be able to make anything less than 5gal, if he did, he couldn't guarantee it would come out the color I needed.

Sherwin-Willams on Kalani street is the place to go- moilili store has zero customer service, this…read morestore is the place to go!

Only available to those with Military Base Access. People can drop off and pick up chemicals such…read moreas paint, Cleaning Solutions, and stains for free!!! It first come first serve but sometimes you can find things like Windex, bleach, spray paint, staying, mineral oil, etc. But they always have a ton of paint!! Don't bother paying tons of money at the store to buy paint when you can get it all for free here! SO HAPPY I checked this place out before I bought paint for my house!

Went in to get some paint samples and the ladies helping me couldn't have been more helpful. Very…read morenice store and since I have no clue about paints and all the different types, it was a pleasure doing business here . Highly recommend!

Keahi helped us and he was very friendly and knowledgeable. He took the time to advise us on what…read morewe would need for the bathrooms vs the living areas, and how much paint we would need. He also ran the numbers and figured out how to get the best price (sale price vs the contractors price). We also needed a certain type of clear coat for a piece of furniture, and he told us where we could get it at the local hardware store instead of selling us something that wouldn't be quite right. We appreciated Keahi's guidance and honesty!