I had to go into this location for a specific paint color since no other stores had it. The two…read moresalesmen I encountered were very pleasant and friendly. Brandon, assisted me with my purchase and kindly offered to help me out to my car. Even though the location (Kaneohe) was not ideal for me (townie), the customer experience made up for it and then some.

Very prompt in mixing desired paint. No issues. They answer questions and helps with suggestionsread more

After some wildly overpriced, poorly executed renovation work (oh, don't worry boys, you are gonna…read moreget a well deserved review of your own, trust me) left us with paint that absolutely did not match the original walls, I got sent on what can only be described as a Home Improvement Side Quest™. We even had the original Sherwin-Williams paint can with the specs on it. You'd think that would make things simple. You would be wrong. Home Depot tried several times. To their credit, they at least noticed the color was drying wrong. But after enough "close enough" attempts to make me question my sanity and my walls, I finally went to the Sherwin-Williams on King Street. That's where I met a younger Polynesian guy with an incredible afro and the energy level of someone who actually enjoys helping people, which frankly feels rare these days. This guy spent OVER TWO HOURS trying to get the match correct. Testing, adjusting, remixing, checking the dry-down, trying again. At one point he literally told me, "I'm still not happy with it, give me a little more time." Which is exactly what you want to hear from someone matching paint, and not from your surgeon or airline pilot. The best part is I wasn't even buying some massive contractor order. I needed ONE quart. One. Tiny. Quart. And he still treated it like a mission of national importance. Eventually, he nailed it. But honestly, the thing that stood out most wasn't just the paint match. It was the attitude. The guy was smiling the entire time. Super upbeat, super patient, never once acted annoyed. And weirdly enough, everyone else there seemed genuinely cheerful too. Management included. The whole store felt relaxed and positive, which was especially noticeable after dealing with the emotional support zombies at their auto paint counterpart store recently. Sherwin-Williams (on King Street), seriously: you've got a keeper. Give that guy a raise, a promotion, or at minimum his own reserved parking spot. Excellent service. Excellent effort. And finally, walls that don't look like they were patched using leftovers from three different dimensions.

Great people very helpful solid staff that go the extra step to inform you about there materials…read morethey offer color matching is perfect every time I am very impressed with the quality of their products

Friendly and knowledgeable staff. Perfect timing when I needed to buy paint 35% off if you bought…read morePremium Paint. They had the exact colors that I needed. Price was great!

Sherwin-Williams Waipahu is always helpful and gave me good knowledge on my spray rig and always…read moregot my paint need right on time and always on point

Awesome customer service from Lyza. She was sweet, efficient and very thorough. Definitely recommendread more

A paint store for all your paint need from commercial to a home owner or a diy person there help…read morealways a plus with them never did give me a hard time always helping to make sure we got the right equipment, the store always clean and items are say to find if you value your projects it will value you back 10 folds check them out you'll see the difference.

Thank you for all of your help, Young! Thank you especially for saving me from buying 5gal of paint…read morefor just my touch-ups. Had I not been helped by you second, I would've walked away with way more paint than I needed because one of the other employees said he wouldn't be able to make anything less than 5gal, if he did, he couldn't guarantee it would come out the color I needed.

Sherwin-Willams on Kalani street is the place to go- moilili store has zero customer service, this…read morestore is the place to go!

Above and beyond service by Alleinijah. A couple days prior, we stopped by to have some indoor…read morepaint matched. We tried it, wasn't a good match, brought it back to see if we could do it again. Alleinijah ran a couple of close colors for us, showed us a couple of tricks (holding up samples against white paper in the sunlight) to help identify the closest match, and we rolled with it. Even more appreciated is she was able to exchange the previous sample! This was just simply great; y'all earned a loyal customer.

Awesome customer service!!! I came here looking for a specific color of paint that was featured on…read morea HGTV show. The other hardware stores did not carry Sherwin-Williams paint and I found out that there was a S-W Paint Store in Kapolei. This store is tucked away in the Kalaeloa Industrial Center of Kapolei and next to a Bikram Yoga Studio. All I had were the names of the colors and was easily overwhelmed trying to find the particular paint swatch. I figured it would be easier to ask CASEY (the only employee in the store at that time) to help me find it. He took down the names and quickly tracked them down and gave me the paint "swatches" in a very quick manner! No waiting at all! He was so thorough and courteous! I even had him looking for a color that I was certain was a Sherwin-Williams brand only to find out that it was a Benjamin Moore product. When asking about how effective those apps are that give you an idea of how a color will look in your room is he informed me that colors change throughout the day, depending on how the sun or lack of it hits a room and hence, that app is probably not the best way to decide on a paint color. He suggested buying the smallest size paint and having them tint it to my specifics (the paint was only $7-8.00 a can) and then applying that color onto the wall in a medium size patch and see how I liked it at different times of the day. Great advice!! I made the "mistake" of painting a wall in my house three years ago without a sample paint and I haven't been happy with it since then. Hubby isn't thrilled either since I'm asking him to re-paint that wall again. Either that or go with one of Sherwin-Williams's preferred contractors (listed in their showroom). Either way, I'm pretty sure I've narrowed down my color choice down to 3-4 colors and I'm a ba-zillion percent sure that THAT is the right color. Again, SUPER GREAT customer service from Casey!!

Went to this location to pick up a chair/bed dozer since the town location sold me one and was out…read moreof stock there. Friendly salespeople helped load into my suv and we were on our way! Very easy. You can backup on the side near their gate and they forklift your item to you.

workers are funny and nice to be around. THey are hardworking especially brian in the lumber/screen…read morearea. Would take 15 days to finish but he was able to get it done the next day. Highly recommended and it is very convenient and local so I feel good about the quality and service I get there. The screens were great when I got them and they will last a long time. Very happy with the purchases and I can see a huge difference between here and lowes/home depot.

Any kind of good deal you may find is likely overshadowed by how bad you feel when their employees…read moredisrespect you. I purchased 30 cinder blocks. The prices were competitive with Home Depot, but still a little higher. At the checkout the yard worker was there and he was acting angry about my order. I said "is there a problem with my order?" He responded with anger and said "do I have a frickin choice?" I told him I would load it up myself and he didn't have to worry about it. It was 3:30pm, not 3:55 right before close or something. When I was backing my truck up I could see him angrily ranting to his coworker. When I got out he just said "open the back of your truck...." Choosing to order me around instead of interact with me like a costumer. It took less than 5 minutes for me and the two workers to load the blocks. The unprovoked rudeness has made sure I'll never spend another dollar at Hardware Hawaii. Unless you enjoy being treated badly, spend your money at Home Depot.

It was my first time at Hardware Hawaiian. I was amazed at the personalized service. I had two…read morebig issues that Home Depot could not solve! I was very thankful for Hardware Hawaiian's staff who gave friendly service and the manager Clint, persevered on my hardware problem till it was solved. I would definitely shop there for future needs!

Went in to get some paint samples and the ladies helping me couldn't have been more helpful. Very…read morenice store and since I have no clue about paints and all the different types, it was a pleasure doing business here . Highly recommend!

Keahi helped us and he was very friendly and knowledgeable. He took the time to advise us on what…read morewe would need for the bathrooms vs the living areas, and how much paint we would need. He also ran the numbers and figured out how to get the best price (sale price vs the contractors price). We also needed a certain type of clear coat for a piece of furniture, and he told us where we could get it at the local hardware store instead of selling us something that wouldn't be quite right. We appreciated Keahi's guidance and honesty!

Getting ready to give our home a fresh coat of paint. It's been long overdue, but that's life…read moreright?! Something always comes up unexpectedly and you push things off until later. We have been going to Rainbow State Paint for years! We just found out that not only did they move their location to Aiea, but they also were purchased by City Mill (a long-time locally owned family business). Still carrying all the Benjamin Moore paints that we have come to trust for the durability. You pay a little more, but you get what you pay for. Hopefully the paint job will last for many, many more years! Probably the kids will be taking care of the next paint job in the future. The staff has been there for years and are very knowledgeable and extremely helpful. The store has everything you need for all your painting needs.

Great and quick service! Got what I needed at a good price! They open early so got to pick this up…read morein time.