We truly couldn't ask for a better plumber. No matter what comes up, even an emergency, he is…read morealways there for us and goes above and beyond every single time. He's someone we know we can count on, which means so much to our family. At this point, he doesn't even feel like just our plumber anymore, he truly feels like part of the family. We're so grateful for everything he does and wouldn't call anyone else!

Please never use Mike the plumber in Holbrook the guy ripped me off $900.00 and my problem was not…read morefixed and wanted me to oay another $200.00 for him to come back to try and fix the original problem. The only pleasant thing I can say is that he was nice while taking my money but I am still without hot water in my bathroom. Please do your research before choosing a plumber.

Highly Recommend Ray Scudder Cesspool Service! Prompt,…read moreprofessional, and knew exactly how to fix my cesspool issue. Couldn't be happier and I feel lucky that I found them while searching for a company to service my cesspool!

I realized i hadn't had the cesspool pumped out in 10 years. I called Ray Scudder. They came the…read moresame day. He checked my cesspool and told me it didn't need to be pumped. Recommended just the chemical treatment. I appreciate the honesty. Saved me hundreds of dollars by not having to pump the cesspool. I'll always use this company!

Incredible service! Use Dave Lange Sewer Service. My…read moreapartment sinks were backed up, and standing water! No one was available until next week! Gene Duffy Plumbing was kind enough to call me with this referral. "Jessie" in dispatch got 'Robert" to me in an hour! He was fast, professional, and good. Very reasonable cost to snake and clear.

After using Dave Lange for pump out service a few times we called again for a clogged lateral drain…read moreline to a dry well. We had been satisfied with the response time and service before and assumed we would get the same again. They came promptly and attempted to clear the line, but after a half hour told me the line was clogged with roots and could not be opened and presented me a bill for the failed clean out, took my check and left. We waited for almost a week for them to give us a $2500 quote to replace the lateral. Before spending that kind of money we opted for a second quote. When I explained the situation to the new company, Their first suggestion was to let them try to clear the drain. Within five minutes snaking the line, the clog was cleared! I gladly paid them to finish Dave's job and threw away Dave's quote. The next day, I decided to call Dave Lange to tell them what happened and to ask what their refund policy was in this situation. The woman who answered the phone, took my message and promised to call back. Several days later with no return phone call I called again. This time, a man, who I assumed was an owner, answered the phone. He seemed a bit evasive about any kind of reparation, but promised me he would discuss it with someone and call me back. Another week later I called again and left a message with no return phone call. Another week later I called back and gave them one last opportunity to call me back. That was a week ago and still no callback! I am not upset that they couldn't do the job right the first time. I'm upset that they had no customer service follow up. Not even a courtesy call. Nothing! They had no problem taking our money for an unfinished job. But they did not value our business enough to make a simple phone call. Terrible customer service. Terrible business ethic.

This will be my go to cess pool company as long as Guy is at the helm!!…read more I closed on a new home a week ago and on the 4th of July my cess pool backed up. I immediately started calling around at 7pm and his company was the only one willing to come immediately. Less then an hour later he showed up and legit saved the day!! I guess the cess pool pipping wasnt done correctly which and there was some question as to the actual size of the cess pool I had, and some serious cloggage from toilet paper. Guy walked around and showed me everything be was talking about, because I understood nothing!! And spent the next two hours unclogging our cess pool and pumping it out. It was so hot and dark but he stayed until the job was done. He will be back to fix the other things that are wrong and I trust what he says and will do. If you need any help...this is your guy!!!! Thank you Guy-you saved the night!!!

So, what happens when debris starts coming up through a shower drain, your toilet is about to…read moreoverflow and you haven't had your cesspool pumped in 19 years? Panic? How long will it take for someone to come? What if I have to go to the bathroom? What if I have to use the water? LOL! Well - I have to say....... Absolutely amazing service! "Johnny on the spot" - arrived less than 1 hr after I was able to get in touch by phone. They were able to locate my cesspool immediately, keeping my front lawn intact, not disturbing irrigation. My cesspool was empty!!! (can you believe it? after 19 years!!) -so the crew accessed the main waste pipe, snaked and cleaned it - large amt of paper debris....the crew hosed off the debris on the driveway - they left everything neat and clean. Thank you Guy, Joe and Dave!!!

BIG CITY IS THE BEST. My building has been dealing with gas & heating issues for LITERAL years…read more When we finally sorted one step of the process, we learned about tons of issues across a number of boilers in the building. Big City came out and provided a clear diagnostic and estimate for each of the affected units. I was nervous about this being able to be fixed because of all the issues we'd been having but they were so kind and reassuring the whole way, which really made me feel like a solve was possible. And sure enough they did it! And my unit (and others in the building) are back up and running. They were so diligent and helpful getting everything restored, and were also such nice, wonderful, pleasant people. Thank you so much for all your kindness and help!!! HUGE reco for Big City for anyone looking and in need of experts that know what they're doing!

Good evening So I have had enormous problems with my Navien…read morecombi boiler since 2018! I have had 4 different plumbing contractors try to fix the issues. I even received a new boiler from Navien and still had hot water problems. I was recommended to Bigcity Plumbing and guess what, a 20 minute service call fixed the boiler that 4 other incompetent plumbers COULD NOT FIX!!! So if you have a plumbing issue don't screw around..... Call Bigcity Plumbing of Centereach!!! Tell them Steve from WHB sent you!!!

This service professionally and accurately assessed my basement ceiling, which was coming from the…read morecracked pipe in the laundry room on the main floor. The cracked pipe was due to defective workmanship from the original construction of this 4 year old condo. South Shore arrived promptly, put in the newly cut pipe and was reasonably prices. I would use them without hesitation. Very impressed.

Josh was so amazing- came on time and analyzed the situation with the clogged toilet and quickly…read morefixed the problem. They were priced fairly and were so very helpful! Will call them again to install my back bathroom tub faucets soon! Highly recommend

I Highly recommend John. He took care of my kitchen pipes as if they were his own! Great pricing…read more Great communication. Great service! trustworthy and reliable. they had me scheduled within 1 business day.

I booked them and afterwards I saw the negative reviews. I…read morecalled John and asked him about them. His explanation sounded plausible so I stayed with him. An hour before the tech was due I got a call from John saying the tech was running late, he'd be 30-45min late. This happens often with contractors, but most don't call. Jake the tech showed up and was courteous and professional. The job was done well and there were no surprises with the bill. I will save John's phone number and use them the next time I need a plumber. j

I had an emergency backup at my home. I contacted several places on a Friday night 9pm. After…read moregetting machines and a couple of non Knowledgeable call service personnel, I got a hold of Roe from Discount Cesapool and drain. We were in a state of panic not knowing what to do. She calmed our situation down gave us some Instruction and had her foreman " Dante" out to our home the next afternoon with a pump truck And tools. Within a few hrs. They fixed the clog and got most of the junk out of the trunk :) turned out our c-pool and solid waste box has not been pumped in a long while since we did not know where they were. Well after some searching with special metal detector and other cool gadgets they found the c-pool, they also advised us who to call to get copies of where items were placed on our home survey just to be sure. Well they were correct. After speaking to the Owner "Domenic" who was Extremely Knowledgable he advised us how to make this a bunch easier in the future to get our systems pumped to avoid this horror in the future. After agreeing on a price I was happy to see their quality of work at a Super Fair price. No hidden agenda just HONESTY. THANKYOU so Much for being fair and honest from beginning to end. You guys earned a customer. A plus service and equipment. They left the job nicer than when they started.

I was overdue for replacing my 1962 block cesspool. They serviced old cesspool and recommend that…read moreI replace it. They took care of everything. I thought it would take weeks or months to get the permits but they were ready immediately. But here is the important part. They went over every detail from what trees had to be removed and how much space they need to get into my yard with the equipment. Communication was beyond excellent and there were no surprises when the day came to install the system. Within 2 hours we were able to use the bathrooms and they didn't leave until the yard was leveled out. I would highly recommend them.