I had an emergency backup at my home. I contacted several places on a Friday night 9pm. After…read moregetting machines and a couple of non Knowledgeable call service personnel, I got a hold of Roe from Discount Cesapool and drain. We were in a state of panic not knowing what to do. She calmed our situation down gave us some Instruction and had her foreman " Dante" out to our home the next afternoon with a pump truck And tools. Within a few hrs. They fixed the clog and got most of the junk out of the trunk :) turned out our c-pool and solid waste box has not been pumped in a long while since we did not know where they were. Well after some searching with special metal detector and other cool gadgets they found the c-pool, they also advised us who to call to get copies of where items were placed on our home survey just to be sure. Well they were correct. After speaking to the Owner "Domenic" who was Extremely Knowledgable he advised us how to make this a bunch easier in the future to get our systems pumped to avoid this horror in the future. After agreeing on a price I was happy to see their quality of work at a Super Fair price. No hidden agenda just HONESTY. THANKYOU so Much for being fair and honest from beginning to end. You guys earned a customer. A plus service and equipment. They left the job nicer than when they started.

I was overdue for replacing my 1962 block cesspool. They serviced old cesspool and recommend that…read moreI replace it. They took care of everything. I thought it would take weeks or months to get the permits but they were ready immediately. But here is the important part. They went over every detail from what trees had to be removed and how much space they need to get into my yard with the equipment. Communication was beyond excellent and there were no surprises when the day came to install the system. Within 2 hours we were able to use the bathrooms and they didn't leave until the yard was leveled out. I would highly recommend them.

This will be my go to cess pool company as long as Guy is at the helm!!…read more I closed on a new home a week ago and on the 4th of July my cess pool backed up. I immediately started calling around at 7pm and his company was the only one willing to come immediately. Less then an hour later he showed up and legit saved the day!! I guess the cess pool pipping wasnt done correctly which and there was some question as to the actual size of the cess pool I had, and some serious cloggage from toilet paper. Guy walked around and showed me everything be was talking about, because I understood nothing!! And spent the next two hours unclogging our cess pool and pumping it out. It was so hot and dark but he stayed until the job was done. He will be back to fix the other things that are wrong and I trust what he says and will do. If you need any help...this is your guy!!!! Thank you Guy-you saved the night!!!

So, what happens when debris starts coming up through a shower drain, your toilet is about to…read moreoverflow and you haven't had your cesspool pumped in 19 years? Panic? How long will it take for someone to come? What if I have to go to the bathroom? What if I have to use the water? LOL! Well - I have to say....... Absolutely amazing service! "Johnny on the spot" - arrived less than 1 hr after I was able to get in touch by phone. They were able to locate my cesspool immediately, keeping my front lawn intact, not disturbing irrigation. My cesspool was empty!!! (can you believe it? after 19 years!!) -so the crew accessed the main waste pipe, snaked and cleaned it - large amt of paper debris....the crew hosed off the debris on the driveway - they left everything neat and clean. Thank you Guy, Joe and Dave!!!

I just hired Rob the owner to clean my overflowing cesspool today. His price is very fair for the…read morequality of service he offers! I am so glad I found Rob through a referral. His calm, honest, and patient manner is highly rare in this business; he really listens and makes you feel reassured. Not only is he knowledgeable, but he also went above and beyond by cleaning my cesspools thoroughly and offering proactive solutions to save me money on future cleanups. Rob is truly the best I've met locally in Stony Brook. I really appreciate his help!

Prompt, excellent service at a very reasonable price. The owner, Rob, was fantastic, very…read moreknowledgeable, and honest. Other places gave us higher estimates and suggested pricey treatments that were unnecessary without even seeing the cesspool. Rob is a straight shooter and I will, definitely, call Mid-Suffolk first the next time we need anything. Highly recommend!!! 10/10 rating. Thank you!!

Quick service, very professional and resolved drain blockage. highly recommended. I also used their…read moreservice for cesspool emptying. Prompt and reasonably priced.

Very nice people!! They owned the family business and are reliable people. Just called in the…read moremorning and done the job by noon. They work hard in this cold weather and finished their work. Very impressive !! They spend almost 2 hours to empty out the cesspool. My husband spoke to Kyle. Thanks !!

10/10. Called the morning and they came the same day. They were quick and honest with what we…read moreshould do moving forward. They were even kind and patient enough to let my son go up and look at the excavator. Definitely going to recommend them going forward.

Honest, reliable, and attentive! So grateful for the peace of mind they provide. I was concerned I…read moreneeded my septic system pumped they came and turns out I was just having a plumbing issue and did not need to be pumped quite yet. They did not do anything that wasn't necessary and for that I'm very grateful!

Great service promo and efficient Greg was great very precise and friendly…read more Can't wait for next pumping

Angelo and his team are great! Quick and professional. Kevin was extremely patient and answered all…read moreof the questions that I had. Thank you!

Fast response, great service. Andy was very helpful, explained the nature of the problem with…read moreseptic tank and plumbing system, and charged reasonably for his services. Highly recommended.

Called thinking we needed a ton of work. A.J. Came by within an hour and accessed everything. He…read moreexplained everything and helped us realize we did not. He is respectful, professional and honest. Thank you A..J.

Kudos to Phil & Kyle! They tell jokes, have great personalities, they do great work, way beyond the…read morecall of duty, and all while wading thru shit! It takes a special type of human being to do this, especially with such a good attitude. Our mains clogged and the crap was spilling out over the patio deck. I called in a panic on a Saturday, and these guys showed up in an hour and saved the weekend. I will never use anyone else ever again. I am now a loyal customer. Thank you Quality Cesspool!

From the owner: Quality Cesspool is the product of four generations of a family business. We are a licensed and…read moreinsured owner-operated business that has been providing quality services in the industry for more than ten years. We provide services and installations to customers all over Long Island from Eastern Suffolk to Western Nassau. Quality Cesspool is a 24/7 business and no job is too big or too small.

Everything went well. He arrived on time and there was no unexpected…read moreCharges. The price quoted was what I paid.I thought his price was fair considering I had another quote $100 More than what I paid and he was also He was polite and Neat.

Quick Drain came super quickly to help out with a clogged bath. Although the clog ended up being a…read moredifferent problem, Quick Drain handled it very professionally and went the extra mile in making sure the pipe at issue was fixed with minimum damage to the dry wall. They took care of it all in less than 48 business hours! Very reasonable, too. Strongly recommend!

We hadn't had the septic system serviced in 14 years. Even though we weren't having any problems,…read moreit was time. Technicians David and John arrived at the appointed time, gathered some info from us to get an idea of what they'd find, and went right to work removing the easily accessible tank cover and setting up the the suction hose. They did a great job pumping out the 1500 gallon septic tank down to the bottom and determined that the tank and leaching pond were in good shape even after 14 years. David and John were friendly, efficient and skilled,and answered all my questions along the way including advice to service the system about every five years to avoid problems. The whole job took about two hours. I couldn't be more pleased and I highly recommend them.

Dave B and Chris provided speedy service for our cesspool and were knowledgable, efficient and…read morepersonable. They didn't try to sell us anything we didn't need. I would highly recommend them. Al P