The owner is a Proud Pathetic Bully. That alone should say enough. His favorite word is NO and he…read morethrives on it. I was purchasing a part that was still on the vehicle, as they were removing the first part I was requesting others on the vehicle. Never once did I say, "I don't want the first part." Somehow the owner told the employee that I didn't want it! Just so the owner could approach and tell me that I must pay for it first. (Yeah you think?!) That was only 30 minutes in of the two hours I had to wait and all parts were still far inside the yard! To then be told they were incapable of removing the bolts from the floor that's holding the seat. Think.. something so simple... Heck if a dismantler can't get a couple of bolts off. Being that it was hard to believe, possibly it was about timing, and I only needed the front seat pillow extender and backrest but had to purchase the entire seat which I was perfectly fine with that. If customer service meant anything to them, think about all the options here. So I asked if I could stop by tomorrow/Thursday? He said NO, I asked, "What will you be doing with the seat? He said, "Throwing it away!" Can't help but to wonder if he does drugs at night and goes through withdrawals during the day; prime personality. Everything could be going smoothly, and he'll have the desperate need to turn it around. The word No is in his blood. Sympathize, pray for him and for the ones that must deal with him on a daily basis or save yourself the trouble besides, at All Auto Parts their prices are extraordinarily high and instead stop by one of the many neighboring auto dismantlers. Completely ignore any apologies in the reviews, that's just a coverup and I say that from the depths of my being. I'd understand if I was being harsh, demanding or rude. I'm soft spoken, get along with everybody.

Had me go there to pick up a wheel they didn't even have. Waste of 1 1/2 because they really don't…read morehave it together

So I used to just go around the corner to Autozone for any parts I needed for my car but my Dad…read morerecommended me to this place and at first I never knew it even existed but here they have all the parts you could ever possibly need for your car, literally anything from basic maintenance all the way to engine internals or drivetrain parts. I recently went to get a clutch kit and a few other parts for my car and found that the pressure plate was drilled a little off and wouldn't attach to my flywheel. So I went back to them and thankfully Alex gladly took the kit back and replaced it with a new one! Took that one back to the garage and it fit just like it was at home! And over this past month I've just been going crazy recommending this place to my other car friends. I also let my former high school auto shop teacher in on it so he could help other students save money and still get to work on their cars. I'll definitely be coming here for anything my car needs from now on, and also mentioning it at car meets to spread the word of such an awesome shop with the best prices guaranteed! Thanks Alex!

Great service always respect full and great staff great warranty prices and customer serviceread more

Great customer service. Brought in my thought to be defective alternator, they tested it and said…read moreit was good and sent me on my way. I came back to buy an alternator still thinking I have a defective alternator, this time asked to speak with the tech, he took the time to speak with. Me and hear me out, also gave me great advice. I will be back to buy my next alternator there. Highly recommend these guys.

I'd like to give this business and Mark Rivera a five star rating. The business itself has a rapid…read moreresponse for their customer service. When calling to get pricing and part availability I always call Mark. He will take the time to get the vehicle information and ask for OE number to decode. If he is unable to get ahold of me over the phone he sends emails in response to a specific part. Request pictures to make sure I get the correct part. When it comes to delivery he is very honest if he is able to get the part in a timely manner; also informative if there have been any delays. He is a very knowledgeable sales representative. My go to guy for any and all questions. Over all great customer service.

Your customer service needs a huge improvement. The attitude towards customers is poor. For…read moreexample, I called over the phone for a part and was told there is no warranty or refunds at all. Okay so I really needed the part, and I was told over the phone that it was in stock. I drove 25 minutes for nothing. I waited for them to pull the part and they simply said we don't have it with no consideration for the customers time. They are a joke and I don't understand how they are in business when they have terrible customer service. Buyers be aware.

Came here for my civic bumper got quoted 130 it was 140 after taxes great price not going to lie,…read morehe has super nice and friendly and I came in at 12 and said the part should be here in three hours I mean it can't get better then that would recommend.

this place populates prices in CCC, but jacks the price up when you place the order. This is…read moredefinitely a shady business... DO NOT ORDER PARTS FROM HERE!

The American dismantle team are awesome. They have the best pricing in town 100% recommended as for…read moreCruze

Wish i could give them 0 stars. Avoid this company. The guys that answer the phone hang up mid…read morephone call trying to rush you off. What a shitty business with old farts who hate their Job!

Avoid this store at all cost you would be better off going to the $.99 store to look for parts the…read morefive employees they were standing around having conversations and talking on the phone and didn't seem interested in assisting with a part look up on the computer said yeah the parts are on aisle six You might as well put all the registers as self checkout as you have to Google your own part numbers while they continue their conversation it would be much better to have a system where you can look up the own part since they are very unwilling to help this is not the first time I don't know why I went back

Customer service is friendly and amazingly helpful. I'm not useless and I know to add oil in my…read morecar, but this last visit it was late, I was tired from my long commute and I was dressed in business casual. I desperately needed to add 2 quarts and I bought them and a nice young man filled it up and that of another lady needing assistance. Reminded me of full service gas stations of my youth. Yes, I'm that old.