Shipley's is one of the only donut places open early enough for me to get donuts for students and teachers at my school. I've always appreciated this location due to their speedy service both at the counter and (at least by observation) through the drive-through. While I'm not a fan of their kolaches (they're a bit skinny and lean for me), the donuts are another story entirely. Shipley's has the corner market on variety, from Bavarian creams to jelly-filled and powdered-sugar dusted. You name it, they probably have 10 other variations of it. I personally am partial to their cinnamon sugar donuts. The batter here will vary based on what you choose, with some donuts yielding a bit more chew than others. I have noticed these donuts (like many others) are best partaken fresh. The longer you leave them, the less appealing they seem; despite retaining flavor. I learned this the hard way after buying a mixed assortment too early for my workplace only to have a bunch of deflated (but still delicious) dessert breakfasts waiting. read more

Donuts don't be fresh they taste old asf! They're cold asf too! So ummmm yeah don't come here unless you love them cold!

The lady behind the counter was very rude. She was on her phone sitting down when I came in, and didn't look at me for a minute. She kept complaining to me when bagging my donuts. I love Shipleys, but I won't be back to this location. read more

Hell no bf came to this one bc it was closer where he was at instead of going to our original location on bandera in Leon valley. Cold ass donuts and small he said he didn't see glazed so he told the girl and she's lk oh yeah bc it's in the back they just came out, so he's lk oh yeah give me four of those hot ones shyt ain't hot the whole damn box is cold lk wth. I would never stray again from ours even though it's the same company bc apparently it's not the same quality. read more

Shipley Do-Nuts - Donuts Near Me - San Antonio, Texas

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Lily helped us with the too good to go app and was so nice to us, and filled up our bag read more

Shipley Do-Nuts - One of everything in the shop - Donuts Near Me - San Antonio, Texas

We just went to Shipley's because I've been craving kolaches. We got 2 sausage, egg and cheese kolaches, 2 cheese and sausage kolaches, and 2 jalapeño, cheese and sausage kolaches. All of the kolaches were more bread than actually sausage and the sausage tasted like a hot dog. The donuts were really amazing and customer service was super friendly. I'm just very disappointed in the kolaches. read more

Shipley Do-Nuts - Sausage, egg and cheese kolache. - Donuts Near Me - San Antonio, Texas

The donuts were small and unappetizing. I ordered a cake and a cinnamon twist and they tasted like old oil. I had indigestion all day. They don't even keep napkins out. Had to ask for one behind the counter. read more

Let me start by saying I don't get donuts often but it seems like every couple of months when I come back to this location the donuts are smaller and more expensive. read more

Kolaches are always awful, service is unwelcoming, ambiance is also unwelcoming. My son loves Shipleys but we will not be returning to this location. The kolaches are dry, poorly made and definitely not Shipley worthy! read more

I love Shipley's donuts so much! This location is practicing social distancing and enforcing wearing of the mask. This location was very clean inside, and is not allowing patrons to dine inside. There is a super convenient drive thru option at this location! I will definitely be coming back for the convenience. I had a plain sugar donut this morning and it was absolutely delicious. I could tell it was fresh, which is an absolute must for me when eating a donut. The staff was very friendly and helpful, and I cannot wait to try the rest of their donuts! read more

So their online ordering is garbage. BUT let me tell you when I showed up. I left very happy. They're online sucks. But like they say things are better done face to face. read more

I don't usually leave reviews but their customer service deserves it! Donuts delicious but Zara presented amazing customer service that i haven't had in a while. She remembered me. She was respectful, attentive, accommodating to rectify a situation. She mailed!! Thank you for the smile! read more

I love Shipley's and we brought my cousin to try them out from out of town but we were very disappointed. The donuts were not fresh and were cold! The kolaches looked undercooked and not big and fluffy like they usually are. Friend ordered French vanilla iced coffee that tasted like caramel. Failed to mention this was our second time trying a Shipley's in San Antonio. read more

super sweet owner, she made sure we were getting the right donuts to our taste, gave us a generous amount of donuts for the price, and such a nice place inside, clean and quiet read more

It's really hard to find a good Shipley's location outside of Houston, so I was super excited when I found out one was being open not too far from where I work/live! I've been patiently waiting for this to finally be open and I got a change to try it out today. It has a drive-thru, so it's very convenient but today I decided to step out of the comforts of my car and check out the store front in the inside. The interior is very spacious and clean. It had a lingering smell of cleaners which was off-putting. It didn't really have that busy morning, churning out the donuts kind of smell. Anyway, there is the usual selection of donuts available from Shipley's and I got my usual items: cinnamon twist and a coconut iced. In my experiences at Shipley's...sometimes there are two types of cinnamon twist: the glazed version and the sugared version. I usually get the glazed (preferred) version by default. Imagine my disappointment when I got my bag and opened it after leaving to find the sugared version in my bag. Sure, I could have been more specific, but the person behind the counter could have also asked for clarification. It was a lack of communication from both sides of the counter. So yeah, the sugared version tasted fine. It wasn't the freshest I've had. The coconut iced donut tasted a lot fresher than the sugared cinnamon twist. I'll likely return, but mostly because now I want my glazed cinnamon twist. And I'll have to try the plain glazed. Updated review to follow. read more

Shipley Do-Nuts - Sugared cinnamon twist of the left, coconut iced donut on the right. - Donuts Near Me - San Antonio, Texas

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Really disappointed with the customer service my first time in. The middle aged woman with dark features and hair was very unwelcoming and annoyed to be serving customers. I've now visited them twice choosing to forget the bad customer service on my first visit and opting for the drive thru the second time. Wait times were really long, but this time a blonde middle aged woman was very kind and cheery. They need to get a menu posted ASAP. Anyway, the lady took my order for a half dozen variety and chocolate donut bar filled with Bavarian cream quickly and I was on my way. I got home opened my bag and went straight for my Bavarian cream donut only to find that she gave me a cinnamon twist donut instead. Sad day. That was disappointing but not worth driving all the way back to have it replaced anyway I ate my Cinn twist wishing it was a Bavarian cream filled chocolate donut instead... They are still very new and I can't say I've given up on them yet but maybe third time will be a charm. Ps: coconut donut is pretty good read more

Shipley Do-Nuts - a display of donuts - Donuts Near Me - San Antonio, Texas

No matter what location you go to Shipley's is always a good choice for donuts or kolaches. This location is clean and the staff is very friendly. They do have a few tables if you want to dine inside but you'll smell like fried donuts when you leave. They offer a variety of delicious donuts and you can get the kolaches with it without jalapeños. They offer various drinks as well as coffee. Stop by this or any location and enjoy ! read more

Good location but Friday must be doughnut day across the world because at 8am the assortment of doughnuts to see was limited when I went inside to grab my sweet breakfast craving. There was only one customer in front of me waiting for her order to be put together by a employee in the back so it took a few moments. There was one employee in the front working hard with drive-thru traffic and it appeared other employees were cleaning up in the back. I got a glazed cinnamon twist for $1.69 and out the door I went. It was a generously sized doughnut twist, heavily coated with icing. Not as fluffy "melt in my mouth" soft as I'd like but it tasted good with a hint of cinnamon. I'll visit again when I'm in the area and need a morning doughnut fix! read more

ZERO STARS! At this location the customer service in AWFUL!! I patiently waited for exactly 6 minutes before I was recognized a girl in the back finally said " I will be right with you." I waited another 3 minutes then a white man walked in and with in 20sceonds the girl walked from the back and took his order ignoring me after I had already been waiting. She did not ask who was next she just looked at him like his was important and took his order. I walked out of the building. If want to be recognized by this store you must be white to get good customer service. I will NEVER go to this place again! read more

Glazed donut holes are a memory from my childhood ! During the week you have to go early as sometimes by 7:00 AM they are already sold out ! I love buying some when I have morning tutoring for my students before STAAR. read more

Another repeat offender of hours not being advertised correct.... It's Saturday and Yelp has the closing hour as being 6pm but it's actually 4pm. Definitely going to call before I leave my home, anywhere I go in SA. read more

I like shipley's but today I did not have a good experience whatsoever. The cashier was very rude and seemed irritated that we were ordering a lot of food. I then bit into my kolache to find a single piece of ham?? I have never had an issue with shipley's but the employee was just so rude and then getting a single piece of ham in what is supposed to be a kolache is ridiculous read more

Shipley Do-Nuts - Ham and cheese kolache - Donuts Near Me - San Antonio, Texas

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We've been getting donuts here weekly for over a year but the older lady who's usually working is always rude. She acts as though she's being bothered when you tell her your order. Maybe she should try writing it down because she frequently gets it wrong. We'd put up with it for a year but no más because we recently discovered a better establishment nearby and we're not coming here anymore. read more

I love their donuts and Leti was so nice and gave awesome service. I would highly recommend this establishment!

Went in here to get donuts for my co-workers, this is a newer location so i hadn't had the pleasure of stopping by until today. VERY VERY fast. I got there at about 6:30 am this morning (Friday) to no wait inside and there was only 1 person in the drive-thru. I actually chose to go inside to place my order because I just could not take a chance that the only person in drive-thru person might have an order the size of their backseat. As soon as I walked in I was greeted, there was a blonde guy running the drive-thru window and he was clearly busy with the customer i just mentioned so another dark haired guy came up from the back and quickly got my 1 dozen donuts ready without hesitation. Fantastic !! Very fast, friendly and efficient at this location - especially since I was terrified that the wait would make me late for work. read more

My boyfriend and I love the cinnamon twists so we usually just get those, we got 4 from this location and every single one had raw sections inside. Couldn't tell from the outside but they were definitely raw. Service is good at this location, they're always nice but probably won't return to this one. read more

Super friendly staff and donuts are AMAZEEE BALLS!! I had been going through the drive thru for a while and so I decided to get down and let me tell you that was dangerous. You literally walk in and want to order every donut off the shelf!! The Do-Nuts are so tasty! read more

Never seem to have glazed donuts available in the morning when I come, employee always states they opened late and does not tell me how long until the next batch. Will offer me a replacement donut but not say how long till the glazed will be done, all while eating and talking to me at the same time. Don't understand why there wouldn't be any glazed donuts available all the time since I'm sure everyone gets them. read more

This place is, by far, one of the best donut shops in San Antonio. I've yet to have anything but a deliciously soft donut. This location was very clean and the staff members were very friendly. read more

I come to this Shipley Do-Nuts location often as it's by work and everyone loves the person who brings donuts. They have a drive thru but I always go in because I like the customer service. Everyone is always super friendly and the donuts are fresh. No complaints here! read more

Don't go thru the drive thru, they've gotten my order hilariously wrong twice in a row now. Otherwise they are fine.

Follow up from last review. I went this morning at 8:00 am to get donuts, waited in line for less than 10 minutes this time, got up to the window and ordered 6 glazed donuts. Sounds easy enough, however, they are OUT of glazed donuts and it will be 20 to 30 minutes for them to make the donuts!!! Are you kidding me? So, I said never mind and let without any donuts AGAIN!! This is the 2nd time I left with no donuts within 6 months. I drove less than a mile down the street and bought donuts from Snowflake Donuts. I wrote a review on my last visit because of no donuts available and received an email from someone in Houston saying they were sorry and would correct the problem! The problem is not solved. If you're operating a donut shop....you should have at least the basics available at 8:00 in the morning. The young girl in the window didn't even have the common courtesy to apologize that they didn't have the donuts. As I was driving off I noticed the truck behind me left also. If you go to this shop and actually get the donuts you want, you should feel pretty lucky! I love Shipley's but this ridiculous and poorly managed at this location. read more

I have been to a several other donut places like Duncan donuts snow flake, and dayĺight really bad with stale and bad customer service. So I did call b4 I came to see about which donuts were fresh and the manager took time to talk to me. So whn I arrived I was no less then pleasantly amazed at how everything was so freaking awesome ! you hv tv try it :-) read more

The staff is usually pretty friendly. The way this place is setup is a disaster though. It has the world's longest, most awkward drive-thru. To expedite the ordering process, you'd think there would be a menu or an ordering station with a speaker/mic and screen but there is none of the above. Just a super long tour of the back side of a bunch of businesses and when you finally make it around the corner to the side, they take your order at the window and deliver the food. They should really consider adding a menu board, because a few times I've been here, the wait has been longer than it has to be because if you've never been to a Shipley's before (read your review on 6/26 and that's one prime example) - it really holds up the line for you to be at the window asking about every other item they carry. And logistically, this should've been in place before this location opened. Another logistical oops -- what genius decided to put the sign at the exit literally behind the bushes when its incredibly shorter than the bushes? You may as well just not even have a sign there at all. read more